Frisco Deck Builders

in Frisco, TX

Deck Building Reviews in Frisco


It could not have gone any better other than better weather. The owners April and
, have been the best. They have both been very professional in all aspects of the project.
came out to give us the original quote (I recevied 3 quotes) and his numbers were not the lowest but they were not the highest either. I belived in him and the representation he made of his business...he knew what he was talking about. There were no additional charges from the original quote, the price was exactly as presented.
I was not disappointed by choosing Decathlon...April did all of the follow up on each stage of the project and she was great. She was responsive to every question or concern we had and responed accordingly in a timely manner at all times. She never left us hanging on what was happeining or what would happen next, that was very important.
The quaility of the work is second to none and all of the individuals who worked on the project were all top notch. Very high quality wood and stone plus the stone mason was a true artist along with guys who poured and stamped the concrete.
If anyone is looking to build or extend a patio you would not be disapponted using this company. I endorse them 100%! It is really nice to see there are companys like this one that "do what they say and say what they do".


The initial contact with the company went well. We reached out to them via the internet based on recommendations by our neighbors and they responded quickly to set up a meeting time. I responded to them in the middle of January and we set up an initial meeting time for the 24th. I worked from home on the day in question and the appointment time came and went without any notification from Venture. I emailed my contact that evening and he advised me that the designer that he had assigned the file to had become sick and forgot to call me to cancel the meeting. My contact then advised me that he would have another designer out the next day at noon unless I advised him that I had a conflict.
I rearanged my schedule again and waited for the noon hour on Staturday, which came and went without Venture showing up. I opened my email to find a sternly written email from the designer at 9:00 a.m. indicating that he understands that Venture has had trouble scheduling my appointment due to my actions and that he required that I confirm the appoinment by 11:00 or he would not show as originally promised.
Needless to say, this was not the situation as originally described. I emailed Venture back and advised them that I was not happy with the
of the last communication and that they needed to respond to my satisfaction regarding the communications. That email was sent on the 25th and I have not received a response.
Long story short, their professionalism leaves much to be desired.

- Chris P.

Frisco Deck Building Articles

Deck Building reviews in Frisco


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and Deck has posted pictures of work to advertise his business that was done by other local companies, as if it was his own work. This is deceptive and dishonest. I work for one of those companies that has been violated by
Frisco Deck Builders Provider Name Locked
and Deck's deceptive advertising. If you go on his website under fences the opening page in NOT his work, as are MANY pictures throughout his website NOT his work.
- Doreen M.

Frisco Deck Builders Provider Name Locked
's attention to detail was most impressive and showed in all aspects of his work. He is very knowledgeable about materials and design and helped us to pick the best within our price range. Well worth the time and money.
- Lionel S.

Bill, the owner, met with us and was very professional. He did not try to take advantage of us and even though he was one of the highest bids, we felt that his comment about following up was believable.
On the day of construction, we got off to a rough start as I thought there were several crews but found out that there is only one crew, one man -
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. The week it was planned to start it seems that
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had car trouble and couldn't get to the job site. I know transportation trouble can be an isolated instance, but this delay it was frustrating. We had to re-arrange our schedule which included cancelling a trip when the work was finally done. Once transportation was found
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got on the job about a week later, he worked hard along with a couple of friends of his. I think one was his brother.
My frustration is not with the quality of workmanship, it
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in the follow-up. I needed Bill to see if he could modify the arbor to prevent one of the supports from being directly across a window. I even told him that this could be a separate job so I expected to pay for it as the modification was not in the original drawings. He asked for pictures and told me that he would get back to me after he and
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studied them. After about a week I never hear so I called and he said that
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needed to get out to the house to see it first hand. It's now been three week from my first call and tomy knowledge,
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never came out. I have now called Bill, and left messages but I have not received any response. I am disappointed in Bill especially after he stressed how they would follow up with anything that was needed.
- Jerry R.

The craftsmanship was fabulous, although the crew they used was subbed out, and this crew usually works with
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, but not exclusively. We are enjoying our covered back porch daily, and it really is a gorgeous.
I chose
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, although they were higher than others, because the rep showed extreme knowledge of the project and all details needed.
My frustration was the lack of responsiveness as to when someone will arrive, when the project will conclude, and managing a few hiccups along the way. The project was supposed to take 3-5 days to complete and ended up taking a few weeks from start to complete finish.
I would not use
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again due to price and lack of good communication.

- Rachel G.

They were much less expensive than anyone else in town. They really knew what they were doing, they were extremely courteous and helpful on the phone and the technicians that came out did a great job, cleaned up after themselves and it was one of the best kind of experience like that I've ever had. I'd highly recommend them.
- Jim R.

We met with several companies to review options for arbors and modifications to a grille area completed by our homebuilder.
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was the most creative and efficient in not only utilizing what was already in existence, but in improving on an arbor design and bar structure that brought our patio to life for entertaining and enjoyment. His team was there when he said they would be and all work was completed in a timely and professional manner with thorough and careful attention to detail. This even included modifying the original structure where the refrigerator opening was too large, by closing in the opening for a more professional built in look. Most importantly,
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was there as needed to ensure the project was completed to our satisfaction. We are extremely pleased with the high quality workmanship and are confident that we will enjoy our new outdoor living area for many years to come. Based on our exceptional experience, we highly recommend
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Gootman and
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- Bruce T.

I called
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about 3 months ago for an estimate on repair of my brick porch. I had the great pleasure of meeting
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at that time. While assessing my porch, he suggested that I might have a foundation problem and if that were so it would be futile to repair the brick as it would only crack again. I already had it repaired by another company about three years ago! Well, I did have a foundation problem and then a plumbing problem, both taken care of by companies I found through Angie's List. I called
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back after all this was done, he came out right away, gave me an estimate on the spot. He even came up with a solution to my problem. My old brick was destroyed, so it would be a matter of trying to match the brick and tearing up the entire porch.
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suggested that perhaps slate might be a better option. I was very concerned with the price as I had already put all that money out with the foundation and the plumbing. I was delighted that his idea would be faster and less expensive. I was very concerned with the safety issue with the hole in the front porch although I kept it well lit. I got this estimate before the horrible weather hit Dallas so I just knew that all the work would probably have to be rescheduled to a later date, but to my surprise the original schedule was still on. I had my porch repaired on 2/8/11, as scheduled, and before the second storm hit. I am very pleased with the results and the wonderful care and consideration I received from
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Frisco Deck Builders Provider Name Locked
- Vera D.

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was reffered by friends and we saw his work before we hired him. We got several bids his bid was not the cheapest but once he had his personal meeting we got his bid right away he followed up with a call. He was very professional and we were able to remove items and adjust our plans so we got everything we wanted. His team was friendly and promt, they worked cleaned up and finished as planed. They were helpful with us when we adjusted a few things durring the middle of our job.
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was either at the job or had a person he introduced to us at all times we were very impressed.
- Brady S.
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Frisco Zip Codes

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