Frisco Cell Phone Service Articles

Sample Reviews

D

Rating
After service was activated in June, we had no dial
Frisco Cell Phone Companies Provider Name Locked
or internet for seven days. After three phone calls to troubleshoot and an outage in our area, a technician came out and corrected what he described as an installation issue by the original technician. Service worked for only 1.5 days before we lost internet again. A 3 day outage occurred, after additional phone calls we were told it was due to equipment issues in their central office. After service returned, download speed was 0.48 Mb/s, and upload speed was 0.14 Mb/s. We couldn't even open google homepage in less than 90 seconds. A long wait (greater than 30 minutes) on the phone queue got us to technical support who confirmed our speed was unacceptable. In addition to sending a replacement modem, I was transferred to sales to upgrade service to the 7-10 Mb/s package. However, after another very long wait on hold (30 minutes), that sales representative told me that 7-10 Mb/s was not available at my location after all. Any two
Frisco Cell Phone Companies Provider Name Locked
reps I spoke to did not seem to be working from the same set of information. At that point we cancelled the service. The customer service representative who closed our account apologized for the poor service and told me that because we cancelled within 30 days, we were within the trial period and would not be billed and she would note this in my account. Three months later in Sept, we received a notice from a collection service for an outstanding bill of $80 from
Frisco Cell Phone Companies Provider Name Locked
. I contacted
Frisco Cell Phone Companies Provider Name Locked
to resolve, but they responded that I must have been misinformed and needed to pay the bill to avoid being reported to a collection agency which would impact credit rating. I payed the bill but will not be going anywhere near a
Frisco Cell Phone Companies Provider Name Locked
product in the future.

- Mary H.
F

Rating
STAY AWAY FROM THIS COMPANY!
This has been the worst experience I have ever had with any customer service, in any field. They have
Frisco Cell Phone Companies Provider Name Locked
charges everywhere and continued to charge me for two months after I told two representatives, including my business rep, to close the account. I was told I would be charged $20 per line for two lines, $20 for the S5 I purchased, and $10 for the iPad I had on their system. So, I should have been paying around $80-$85 with taxes. My bills were always over $140 dollars because of
Frisco Cell Phone Companies Provider Name Locked
charges which were immense. When I tried to activate two more lines they sent me the wrong
Frisco Cell Phone Companies Provider Name Locked
card 3 times for the iPhone. Then the one they sent me for my main line was cancelled by them so I had to drive an hour to the nearest store to get it corrected. We also had to call tech support 3 times to even get the phones to work properly because they synced them incorrectly. My rep did credit my account $150 for all the mistakes, but it did not end there. I bought the second line because I needed their wifi calling, so my rep sold me an S5. It apparently is the only android phone that will not do wifi calling, which was my reason for choosing tMobile in the first place. Instead of getting me a different phone, he sent out a signal booster which did no good. I didn’t have enough signal to make it worth using and the booster only helped a little at my house but did no good at my job sites. Finally, I left them after 5 months of constant issues and switched to Verizon. I transferred both numbers and was using them on Verizon for 2 months, yet here comes another tMobile bill. They are still charging me for the second line!!!! They said it’s because Verizon didn’t fully port the number so it was dual usage. However, I had talked to one tMobile agent on the phone and emailed my rep to ensure the account was closed when I switched and they both said it was, even the automated system said it was closed. When I just called they told me too bad Verizon didn't port it fully and kept every faulty charge. Also, I was told that the automated system was saying that because the first number was the primary. This was just a headache from day one that cost me a lot of time and money I should not have lost.
- Stephen B.
D

Rating
Telephone and internet provider in local area. Web mail is slow and it takes two or more times to log in to get connected. At times it is not much faster (DSL) than the previous dial up. Techs only give you excuses.
- Bob M.
A

Rating
The biggest problem we have had with
Frisco Cell Phone Companies Provider Name Locked
was its TV service. It would go out for varying lengths of time for no good reason we could discern and do it multiple times in a night. Even after reporting specific times it went out and for how long, the problem wasn't fixed, so we dropped the service. This is when it first came out, and may not be a problem now. Other than that, we have always had good service from
Frisco Cell Phone Companies Provider Name Locked
and are happy with the telephone and internet provided.
- Cheryl C.
B

Rating
It did take 3 calls to get proper department, but once done all was well. Proper and easy instructions for disposal of the old battery as well as installation of new unit.
- Kevin H.
A

Rating
We have always had great service from them and other than the initial set up have never needed to have them come back to fix anything. When they installed the system they made sure everything was working properly and have always been able to answer or correct any problems we might have encountered. I particularly love their on-screen caller id so we know who is calling without having to find a phone to view the caller id screen.
- Marguerite L.
A

Rating
Excellent support service. Internet section has a specific 'desk' with trained professionals for Apple products. Service has been 'solid' and reliable for many years.
- Dean A.
F

Rating
The internet service remains horrible.
I completely
Frisco Cell Phone Companies Provider Name Locked
it at about 6 o clock every night.
During the day, I have to reset the computer at least 5 times to bring service up.
I have called many times and finally left a letter at the Cliff Office detailing what was not happening. They have sent several service men but they have still not fixed the problem.
I gave up went to
Frisco Cell Phone Companies Provider Name Locked
Net.
bb
- Barrett B.
D

Rating
After telling me I needed a new Modum (I told them that I didn't because I took my modem to another area of town and tried it at my daughter's and it worked fine), I did order a new one. But it did not solve my problem.....extremely slow and "no" connection to internet at times. I asked AT&T to upgrade my plan so I could have their fastest service and was told that I already had the fastest service. I learned many months later that every other resident in the area of town in cwhich I live was having the exact same problems with their internet server which was AT&T since it is the only server we have in this area. I am not in a rural area....I'm talking about a lot of people here. apparently at&t'S INFRASTRUCTURE IN OUR AREA IS ANCIENT AND THERE SEEMS TO BE NO PLAN TO UPDATE. I LIVED IN A RURAL AREA OF Mississippi BEFORE MOVING TO fAIRHOPE, Alabama, and
Frisco Cell Phone Companies Provider Name Locked
great AT&T service. In another are adjacent to where I live, a friend who recently moved into the area learned that the only server available to them was AT&T, but when she called to start her service, she was told by AT&T that they could not take any new customers. This is unbelievable in this day and time in a highly populated are! Wish I could get another server. Prior to this experience, I have used AT&T ever since I bought a computer in the late 1980's and have been satisfied with their service. YOU ASKWED FOR ALL THE DETAILS.....HOPE THIS ISN"T TOO LONG!!
- dorothy S.
B

Rating
Consensus was that something in the algorithm to figure tax on refurb phone is not right. Eventual resolution was that I was credited the full amount of tax on my next cellular bill. Resolution made me happy, but did not solve their problem (tax was on harge for phone that was on a credit card for the phone purchase, separate from the monthly cellular bill -- so I have paid through AT&T way more tax necessary to the state of
Frisco Cell Phone Companies Provider Name Locked
).
Previous time we upgraded phones for the other 2 lines there were issues that I needed to call customer service to deal with. To compensate me for the process not going smoothly, that time I was credited the "upgrade" fees.
AT&T wireless customer service seems to do what is necessary to make the customer (me) happy -- which is giving some credit in $$ of the next bill. Works. Keeps me happy.
We have a 3-line family plan. For our needs - mostly unlimited text because of now-adult daughter on our plan - and enough talk and data, the AT&T 2GB Family Value plan is the most cost-effective for our family.
Husband used to have Sprint through work: not good coverage for our house in Southborough
Frisco Cell Phone Companies Provider Name Locked
.
Myself & child / children used to have Verizon. Good coverage in Southborough, but having family members on plans with 2 different carriers costs more than necessary. Once husband's company stopped paying for his plan, and when the Verizon contracts were up, I did all the math & figured that AT&T wireless costs less for our family and meets our needs. AT&T has coverage where we have our summer house in ME where other cellular providers don't.
Only B rating overall because while I think service is good, I also think it is overpriced.
- WINIFRED G.
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All Cell Phone Companies in Frisco, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Cell Fone Repair LLC

5601 W Lovers Ln
Dallas, TX

71 AUDIO VIDEO

1210 Quill Dr
Plano, TX

71 AUDIO/VIDEO

18352 DALLAS PKWY
Dallas, TX

A POINT WIRELESS

8981 2ND ST
Frisco, TX

A T & T WIRELESS

5729 LEBANON RD
Frisco, TX

A T & T WIRELESS

8780 PRESTON TRACE BLVD
Frisco, TX

A T & T WIRELESS

8700 PRESTON RD
Frisco, TX

A T & T WIRELESS

3401 PRESTON RD
Frisco, TX

AASTRA INTECOM INC

2811 INTERNET BLVD
Frisco, TX

AASTRA TELECOM

2811 Internet Blvd
Frisco, TX

ADVANCED WIRELESS SVC INC

3245 W MAIN ST
Frisco, TX

Agent IT Solutions

4251 Farm-to-Market 2181
Denton, TX

AMERICAN TOWER CORP

783 PRESTON RD
Frisco, TX

Amigo Tek

403 East Felix Street
Fort Worth, TX

APTUS WIRELESS

6874 W MAIN ST
Frisco, TX

ARCI Enterprises, LLC

1313 St Regis Ct
Monroe, NC

AT&T

8333 Lemmon Ave
Dallas, TX

BauerTech

Garland, TX

BROADWING COMMUNICATIONS

1765 ANGEL FALLS DR
Frisco, TX

CELL PERX

14759 FALLING LEAF DR
Frisco, TX

cell phone accessories & Repair Services

2429 preston road suite 200
Frisco, tx

Cell Phone Repair Guys Frisco

6449 Coit Rd.
Frisco, TX

Cellular Repair Phones Service & Accessories

6505 W Park Blvd Ste 328
Plano, TX

CELLULAR WIRELESS CELL PHONE REPAIR SERVICE

2905 E. Arkansas LN
Arlington, TX

Conquer Your PC

7701 Baymeadows Circle West
Jacksonville, FL

Content Writings

New York, NY

DBS Solutions LLC

16633 Dallas Pkwy Ste 600
Addison, TX

DENTON COUNTY TELEPHONE CO

6004 TUPELO LN
Frisco, TX

DISNEY MOBILE

2601 PRESTON RD
Frisco, TX

DR CELL PHONE

3767 Belt Line Rd
Addison, TX

ES-Wireless

1101 Niagara Falls Blvd
Buffalo, NY

Extension x hair bar mobile service

19019 Preston road suite 201
Dallas, TX

GLOBAL CELLULAR

2601 PRESTON RD
Frisco, TX

GRANDE COMMUNICATIONS

2323 BRYAN ST
Dallas, TX

HiTech Wireless

230 North Denton Tap Rd suite #120
Coppell, TX

Intelligent IT Solutions, LLC.

8745 Gary Burns Drive
Frisco, TX

iVi Wireless

Lancaster, PA

Logix Communications

15301 SPECTRUM DR
Addison, TX

Low Cost Satellite TV

461 Tyler Ct
Cottontown, TN

Max Trade & Repair

PO Box 1973
Red Oak, TX

METRO PCS

2901 Western Center Blvd
Fort Worth, TX

Millennium Communications

4181 Main st # 500
The Colony, TX

MORNINGSTAR DISABILITY ADVOCATES INC

9607 Custer Rd ste 718
Plano, TX

NATIONAL TELE CONSULTANTS

11205 NEW ORLEANS DR
Frisco, TX

NEXTEL

3301 PRESTON RD
Frisco, TX

Ninja Repair

424 East Main Street #103
Lewisville, Tx

NORTEL NETWORKS

9399 WADE BLVD
Frisco, TX

Quick Tech IT

3930 Glade Road
Colleyvlle, TX

R & B NETWORK SVC

10633 JOHN W ELLIOTT DR
Frisco, TX

Radio Shack - Frisco

12244 FM 423
Frisco, TX

SAGE TELECOM

16 ARMSTRONG DR
Frisco, TX

SERVCOM DALLAS BUSINESS

101 W MAIN ST
Richardson, TX

Smashgeek

1411 Lemay Dr ste 202
Carrollton, TX

Sprint at Mockingbird Station

5331 E Mockingbird Ln
Dallas, TX

STEVE SUMMERS VOICE OVERS

5441 Falcon Head Ct
Frisco, TX

StrategIT

520 Central Parkway East
Plano, TX

SWITCH & DATA

4704 RIDGELAND DR
Frisco, TX

T MOBILE

12920 SE 38th St
Bellevue, WA

T-MOBILE

2601 PRESTON RD
Frisco, TX

T-MOBILE

3311 PRESTON RD
Frisco, TX

T-MOBILE

1762 GREEN OAKS RD
Fort Worth, TX

TRINITY GROUP INTL

20157 Fiddlers Green Rd
Frisco, TX

Verizon

Keller, TX

Verizon Cellular Central

108 E Ovilla Rd
Red Oak, tx

VERIZON WIRELESS

2330 PRESTON RD
Frisco, TX

VERIZON WIRELESS

2601 PRESTON RD
Frisco, TX

VERIZON WIRELESS

8780 PRESTON TRACE BLVD
Frisco, TX

VOICESTREAM WIRELESS

2601 PRESTON RD
Frisco, TX

WakeUpNow

Irving blvd
Dallas, Tx

WINCHESTER CELLULAR LLC

3245 W MAIN ST
Frisco, TX

Yakety Yak Wireless

3930 Glade Road
Colleyville, TX
Frisco Zip Codes

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