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Fort Worth Moving Articles
Moving reviews in Fort Worth
BeWe moved from a small town in the hill country and have one local mover there. I was so worried to have to use someone "in the big city" but no more worries for me. When I move again, I will call Big Daddy's and recommend them to everyone I know. They terrific. Thanks so very much!!!!! Also, I was able to use a 15% off coupon from Angie's list.
I filled out AB's online list for an estimate and was told that all of the furniture and packed boxes could be moved in 2 to 3 hours by 3 men and the cost would be $95 an hour.
We have used moving companies twice before and always for the same amount of stuff and always from or to a 3rd floor apartment. The movers (always 2 men) in the past have always been fast and efficient and completed our moves within 2 to 3 hours, so I thought this estimate from AB, especially with 3 men, to be accurate.
However, that was not the case with AB.
The movers arrived late and the head person of the three-man group was rude, telling my husband it was going to take at least two trips to get all of the stuff to our new home.
Even though we had the majority of boxes and smaller items already set out in front of the apartment for an easier move, the younger worker was very slow and one of the inside workers mostly just stood around.
I believe they were purposely slow in order to charge me more money. We ended up just telling them to take the truck to our new house to unload it and we would finish the rest of the apartment as we were afraid of owing more money that we had to pay them.
I would never ever use this company again and I recommend anyone considering them to go elsewhere.
-You will only move a few times in your life. Make a good choice. You can do better than this company. -The only reason I didn't give them an F is because they didn't break any of my items. -Movers showed up four hours late for a scheduled move. -They only offered a refund after I complained. The refund was originally $5 but they made it $20 after I continued to complain. -I gave them two business days to email or call me and never received a reply from management. I am writing this review on the third day. -There is a fuel/truck fee with this company. Add $80 to the price of this special. -They promised a 26 foot truck but it had items from a previous job so they didn't have room for all of my items. -The job was finished 30 minutes early because there was no space left in the truck. -The sales rep or logistics coordinator either scheduled incorrectly because they are bad at their job or on purpose to bring in revenue at the expense of good customer service. -I split up the move between two weekends so they not only got a poor review but they also lost out on additional business. -The company I am using for the next move has no truck/fuel fee. I spoke with a rep from the company,
2:30 came and went and went and I received a voicemail from the driver of the truck who said they would be there between 3-3:30 but by the end of the voicemail he said it would likely be closer to 4. I called
At 4pm, four hours after the end of three hour window when they were supposed to arrive, the truck pulls down the street. By this time I had almost every item on the lawn and in the driveway so the movers would be sure and get everything in the truck and I would not have to go over my scheduled time. None of the items suffered any sort of damage but I had to sit in the garage all day and watch my stuff because someone else on the street had a garage sale so people kept driving by and I had to tell them that we were moving and not having a garage sale.
Let me state that the two guys that showed up to move my stuff were friendly and professional. Let me also state that my issue is more with the company management and ownership more than the two guys who worked with me to get my stuff moved. They showed up to do a job and it would have been a waste of the time I paid for to give them attitude or excessively complain.
We had to go over the preliminary paperwork. I told him I was upset but not with him and was going to take up my complaint with the company. He said he would call the sales rep
As we loaded the truck I asked
$5 an hour.
I asked him what time his first job of the day started and he said they got their at 7 and planned on working four hours, leaving at 11 and arriving at my house at 12pm. The job ended up taking four hours longer. They charge an overage fee of $120/hour so they made $480 extra on top of what they originally charged that customer if my calculations are correct. Their time is worth $120 and hour and mine is worth $5 an hour.
The person that scheduled that first job of the morning should have either scheduled more than two people to work on the job or scheduled more time so that the two jobs didn't overlap and it left me waiting for four hours. What really stinks is that they had another job after mine. Luckily they ran out of room in the truck so the next guy saw his movers a little earlier than he would have if I would have used my full three hours.
As I stated earlier, the guys worked hard and I didn't want to penalize them for working for a disreputable company. I gave them a cash tip and I thanked them for their honest efforts.
I emailed the sales rep
I hope this serves as sufficient warning to anyone thinking about hiring
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