Edcouch Hvac Articles

Sample Reviews

C

Rating
I want to give this company two grades: One for the estimate and install process (A), and one for the followup and permitting (D). The quality of the estimate was excellent. They provided much more detail than the other companies and it was clear from their bid as well as our discussions that they understood the situation and the scope of work. They were comparable in price to one other company, and much higher than a third, but we were not convinced that the cheaper bid understood the needs for the job. Based on the level of detail and discussions, we ended up going with them.
They were quick to begin work, and their technicians did an excellent job at the install. They were quite professional, extremely polite and good-natured. I was very satisfied with the quality of work (with one hiccup - poor condensation drainage which tripped a shutoff a few days after installation - but they were quick to come and correct this problem). Our only disappointment was they quote said it would take 3 days. It ended up taking 5 full days. Part of this was because parts of the job were more complex than was originally believed, but that should have added 1/2 day to the work. It was clear that they were understaffed for a job of this size, and one of the technicians admitted this to us. But all-in-all very pleased with the work.
My frustration
Edcouch HVAC Contractors Provider Name Locked
with the followup and permitting. Every issue I've contacted them about has taken multiple attempts at communicating with them, and some are still not resolved. First, they were to arrange a duct test required for permitting. I was told on a Friday by the technicians, that
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would contact me on Monday to arrange this test by a third party. They did not contact me so on the following Wednesday I emailed. No response. On Thursday I called. They said they had not done it yet, but would do it soon. Friday they called me to arrange the test for one week later.
Before the test we encountered the hiccup I mentioned of the shutoff due to bad condensation drainage. It took me two phone calls to get a response. I left a message the first time as it was after hours, called back a few hours after the start of business the next day when no one responded. The office person appeared to not be aware of my earlier call. Once I spoke to them, they were quick to come out and fix the problem.
The testing company came out on a Friday and did a quick, polite, and what appeared to be a competent job of the duct testing. They indicated that their report would be sent to
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later that day, so that by the following Monday I should get the report from them to provide to the inspector. That was 1.5 weeks ago, and I still don't have it. I followed up with them 4 days after I was supposed to receive it, and I was told they were working on it (suggesting they had the info from the testing company) and I would get it the next day. I did not, so I followed up a couple of days later. They said it still wasn't ready, No explanation why. I indicated that I needed to receive it ASAP. Still have not received it, so I still have not completed inspection on my project.
The quality of the work seems to be quite good, but customer service is very important to me, as I'm extremely busy and do not expect to have to hound people to complete their obligations. Very frustrating to say the least, and I would hesitate to use them again or recommend them to a friend at this point, because of the lack of follow-through on what should be a pretty straight-forward process.
- Kyle B.
A

Rating
These people are truly exceptional and in my opinion they are by far the best hvac professionals in the
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, Michigan area. The crew replaced the old furnace and central air conditioner with the gold series American Standard units which run excellent and are considered one of the leading furnaces. They installed my wi fi thermostat in which they had to run a extra wire to hook up a common wire to the furnace which was very hard to fish thru the wall and heat duct at no extra charge. They fixed my April Aire humidifier with new parts at no extra charge and replaced the blower motor on the old fireplace at no extra charge. The crew were very polite and professional while in my home. They run painters drop cloth around the work area and used a shop vac to clean up afterwards. They even used the
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top glass cleaner and cleaned the glass fireplace where it looks like new and gave me a can of heat paint because my wife didn't like the looks of the brass which looks like new.
To make a long story short, this business not only goes the extra mile, they go two extra miles. I am completely satisfied with
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& Cooling Inc and will recommend them to everyone. Many thanks to
Edcouch HVAC Contractors Provider Name Locked
and all three installers. I will only call
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for all of my heating and cooling problems.
Yours Truly,
Edcouch HVAC Contractors Provider Name Locked

- Jim D.
A

Rating
Great so far. About to have the air quality assessment and am confident they will take care of any heat/air variations from room to room.
- Cheryl O.
A

Rating
I just had repairs to my AC system and
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’s technician whose name I can’t recall came to our house to put in the new parts. His service was excellent and he was efficient with his work. He went beyond and above his duty to guarantee that my AC system would work again and work in perfect shape. It was a good service worth remembering! Would recommend them!
- Lillia G.
B

Rating
The technician was very polite and prompt in responding to the call. Very professional in terms of their approach. However, the unit tripped the circuit once again, about 40 minutes after the technician left, so the solution clearly did not improve the problem. We called them back and he indicated there was nothing else he could do, and recommended a new system. We ended up spending about $220 more than the cost of the original service call, based on the advise of the technician. However, I will say he was clear with us that it may not solve our problem, so we knew we were gambling a bit with the work. We brought the same company out for an estimate on the new system. I was a bit surprised there was no discussion from them about crediting any of the initial work toward a new system. We ended up not going with them, in part because this was not offered, and in part because they were a bit more expensive than a comparable bid.
- Kyle B.
A

Rating
Very professional and effective from the time I called them to solicit a quote, through the time of consultation, installation and follow-up.
- Douglas P.
A

Rating
Edcouch HVAC Contractors Provider Name Locked
obtained the new unit on Monday, but there was too much rain with lightening to install the unit. Tuesday morning,,
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and his two long-term associates arrived, and within two hours, the new unit was installed and working fine. Very responsive! Very professional! An enjoyable transaction! I would definitely call
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Strong again and would recommend him to others.
- John C R.
F

Rating
On Thursday Sept 11 our AC went out. We contacted our landlady and she told us someone would come to fix it the following day. Late Friday afternoon "
Edcouch HVAC Contractors Provider Name Locked
" from
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AC Sysytems pulled up in his van. He did a quick 5-10 minute inspection and then said our filters were dirty and because of that the system had frozen up. He said there was nothing he could do because the ice on the system had to melt to fix it. I asked if he was coming back the following day to make the repairs. He said he had something to do with his grandson so he would not be coming back this weekend. On his way out he told us he had 27 years experience, and rambled on about how our dirty filters had caused the AC to quit working. After he left I went to the hardware store and bought new filters. When I pulled the old ones out they were dirty, but I had seen them worse. We turned off the system and waited for the ice to melt. The following day I turned the system on to see if it would cool. The AC didn't blow cold air. We called the landlady who told us that "
Edcouch HVAC Contractors Provider Name Locked
" said the malfunctioning AC unit was our fault because of our dirty filters. We told her what we had done to try to fix it. She said she would get someone here on Monday. We set up beds in the living room, which fortunately had an AC unit that worked and made the best of our situation.
Monday dragged on and no one showed up. We called our landlady and asked her where the repair people were. She said that "
Edcouch HVAC Contractors Provider Name Locked
" canceled the appointment. There was no explaination. We spent another night on the the mattresses on the floor.
The following day we waited until noon and no one called to tell us they were coming. We called the landlady and she contacted them. We were told they would be coming in the afternoon and "
Edcouch HVAC Contractors Provider Name Locked
" would be the person showing up.
"
Edcouch HVAC Contractors Provider Name Locked
" showed up around 4 pm and we asked him why he cancelled the day before. He blamed his boss and said it was his fault. We asked him why he blamed us for the AC breaking in the first place and he denied saying that. He went to work and in about 15 minutes announced that he was done and that very soon our bedrooms would be cooled off. On the way out he admitted that the AC units didn't work over the weekend because he had turned them off outside. I was glad to see him leave and looked forward to having our whole house cool again.
Hours later the rooms were just as hot as they had been when "
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" left after "fixing" them. I called the office number around 8 pm and left a message on "
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's" phone, who I assume is the boss . It's been over and hour and no one has called. Our landlady just told us she talked to "
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" who said we needed to give it a little more time and it would cool off. It's been 4 hours since he left and there is no air coming out of the vents and our bedrooms are hot.
I have 2 school aged children and my wife is very ill. This company is by far the worst AC company I have ever delt with. They are incompetent, unprofessional, and clearly don't care about the quality of their work. Do yourself a favor and do not call
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AC Systems. You can do better with anyone else.
- Dan M.
A

Rating
OUTSTANDING.
Edcouch HVAC Contractors Provider Name Locked
STOPPED BY TO GIVE ME AND ESTIMATE, AND HE ANSWERED MOST OF MY QUESTIONS BEFORE I COULD EVEN ASK THEM. HE WAS VERY KNOWLEDGABLE. HE ALSO THREW IN THE COPPER TUBING AND A CONDENSOR PAD ON TOP OF AN ALREADY VERY COMPETITIVE QUOTE JUST TO GET MY BUSINESS. THREE WORKERS SHOWED UP PROMPTLY ON THE INSTALL DATE, AND COMPLETED THE WORK IN ABOUT 3 HOURS. EVERYTHING WENT VERY SMOOTH, AND THE SYSTEMS HAVE BEEN RUNNING PERFECTLY SINCE THE INSTALL. I don't THINK I HAVE EVER BEEN HAPPIER OVERALL WITH A CONTRACTOR. I HIGHLY RECOMMEND THIS COMPANY.
- JERRY L.
A

Rating
This is the 2nd time we have used
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to service air conditioners.
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is great....we will never call anyone else. He is knowledgeable, courteous, and punctual. Called him to service two units in a house we just purchased. Not only did he take care of the maintenance he fixed a wiring issue in one unit that was causing the system to not run properly. He personally answers his calls which is nice. The night he left we had a question for him after hours and sent him a text thinking he would respond the next day....well not only did he respond asap but he called us personally and it was after 8pm. #1 in customer service.
- Steve M.
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All HVAC Contractors in Edcouch, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3j A/C & REF. SERVICES

446 JESSICA ST.
Mercedes, TX

ADC Repair

2705 N 28 1/2 St
Mcallen, TX

ADVILL AIR CONDITIONING

1034 Morgan Blvd.
Harlingen, TX

AFFORDABLE AIR COND & HEATING

13235 FM
Edcouch, TX

AI ROOFING COMPANY, LLC

13901 Midway Rd.
Dallas, TX

Air Cool Tech

1432 N Alamo Rd
Alamo, TX

air extreme supply llc

709 mozelle
Pharr, TX

Aire Serv of Harlingen

1405 Turkey Trot
Mercedes, TX

ALL TECH HEATING & COOLING

PO Box 1234
Mission, TX

AmCenCo Inc, Construction & Roofing

PO Box 2262
Pottsboro, TX

AMERICAN A/C & HEATING

1615 S 77 Sunshine Strip
Harlingen, TX

Andy's Refrigeration

PO Box 236
Edcouch, TX

Atlas Electric A/C Serv. Inc.

310 E Main Ave PMB 168
Mission, TX

BCN Services LLC,Air Conditioning

5608 N.Main St.
Mcallen, TX

BOSS AIR CONDITIONING & HTG

2709 FERN DR
San Juan, TX

Casa Casa Remodeling & Home Repair, LLC

1500 W Gardenia Ave
Mcallen, TX

Central Air & Heating Service, Inc.

3008 Spur 54
Harlingen, TX

Chapa's A/C & Heating

905 El Jardin Dr.
Mission, TX

Colair, Inc.

1221 E Expressway 83
Mission, TX

Cold Tek

PO Box 1751
Donna, TX

Comfort Services

1513 Flamingo Ave
Mcallen, TX

CQR KITCHEN & BATH REMODELING SPECIALIST

1701 E McIntyre St
Edinburg, TX

CYTECH HEATING & COOLING L C

3917 W UNIVERSITY DR
Edinburg, TX

DIR A/C

PO BOX 1201
Mission, TX

Direct Electric

524 S. Bridge Ave
Weslaco, TX

Ed's Air Conditioning Service

2724 Alameda Cr
Mission, TX

Edmann's Commercial Refrigeration & AC

1108 E Business 83
San Juan, TX

Elizondo Construction and Remodeling

2111 Aruba Dr.
Edinburg, TX

Expert Air Conditioning, LLC

3000 Jefferson Ave.
Mcallen, TX

Freedomair N Refrigeration

1116 N 28th St
Mcallen, TX

Frontier A/C Heating & Refrigeration

1911 Adams St
Mission, TX

Global Ac & Heating

304 Elida
Mission, TX

Hess Air Inc

817 S Alamo Rd
Alamo, TX

Hetrick & Barber

109 W 6th
San Juan, TX

High Tech Home Warranties

PO Box 24881
Raleigh, NC

Horizon A/C & Refrigeration

703 Carey Ln
Alamo, TX

Ideal Air Conditioning

PO Box 530973
Harlingen, TX

J & J AIR CONDITIONING

3600 W MILE 5 RD
Mission, TX

J.D. Lunair Control

201 N Francisco Ave
Mission, TX

Joe's Comfort Air, LLC

502 E Expressway 83
Weslaco, TX

Landmark Home Warranty

6505 West Park Blvd, Ste 306
Plano, TX

Lopez AC

1003 E Taft St
Harlingen, TX

Loya Appliance & Service

3431 BURTON DR
Brownsville, TX

Maydon Air Conditioning & Refrigeration

P.O. Box 532365
Harlingen, TX

Mcallen Refrigeration Inc

309 N 2nd St
Mcallen, TX

Mike's Plumbing, Electrical & A/C

PO Box 3285
Mcallen, TX

My Repair Center

1615 S. 77 Sunshine Strip
Harlingen, TX

POLAR AIR

1600 Mozelle St
Pharr, TX

quality air

440 County Road 14931
Alamo, TX

RepairClinic.com Inc

48600 Michigan Ave
Canton, MI

RICK'S MOBILE HOME REPAIR

8946 Anderson Rd
Edinburg, TX

Riddco Homes

300 E Camellia
Mcallen, TX

South Texas Energy Audits

723 N Tierra Dr
Pharr, TX

South-tek

206 E Harding Ave
Harlingen, TX

Southern A/C and Heating Solutions

2020 Duval Ave #31
Harlingen, TX

Suncoast A/C and Refrigeration, Inc.

28020 S. Dilworth Road
Harlingen, TX

Supreme Air Conditioning & Heating

85 Lindsey Ln
Brownsville, TX

Temp Rescue

812 Brecha St.
San Juan, Tx

TEMP-RITE AC & REFRIGERATION

6000 REGENCY ACRES DR
Edinburg, TX

Texas Air Conditioning

3541 E 14th St Ste C
Brownsville, TX

THE AIR CONDITION PEOPLE

PO BOX 939
Rio Hondo, TX

VALLEY COMFORT SYSTEMS

1525 W EXPRESSWAY
Weslaco, TX

Warmzone

12637 S 265 W Suite 100
Draper, UT

Westlake Heating & A/C

2917 West Business Highway 83
Mcallen, TX

WORLDWIDE FILTERS LLC

3318 Pagosa Ct
Indianapolis, IN

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