Dear Angie: What are the differences between a home warranty on a new home and one for an existing home? – Kenneth E., Fort Mohave, Arizona
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Local Articles in Denton
Is a home warranty worth it?
No. 1: fire stations make good neighbors. If you’re more than five miles from a fire station or more than 1,000 feet from a fire hydrant, you’ll pay several hundred dollars more per year for your policy.
Each year, Angie's List analyzes its consumer reviews to determine what types of service yield the most complaints. Angie walks you through our findings.
First, call your insurance company and tell them you do not want any proceeds paid to the contractor under your policy as you are not going with them. This way they can not collect money on your behalf. Insurance will typically have you sign a form for release of funds anyway but this is a good extra step to make sure your signature isn't forged. Second, call the contractor and tell them you will not be needing their services afterall. Did your husband pay a deposit? If so it may be non-refundable. Then follow up with a certified letter.
An email as well doesn't hurt but some states don't yet recognize email as a form of communication for legally binding documentation. This may have changed and I'm sure more states do recognize them as I haven't followed that topic elsewhere as much as I used to. The contractor's office should be local. A sure fire way to ensure they got the message is to deliver the letter to the office of the contractor and have someone at the office sign a duplicate stating it has been recieved and read. There's no arguing whether they received it or not by doing that.
Hopefully you've learned your lesson about high pressure sales techniques and storm chasers looking for a quick buck. Some people find out a much harder way. While these guys may be legitimate you should always do your homework on a contractor before signing the contract. Unless you have water running out of the house and the work has to be done on the spot it's not so much of an emergency that it can't wait until the next day.
Todd's Home Services
San Antonio, TX
Home Warranty reviews in Denton
The contractor arrived, I paid $290 for Freon which was not covered. However, when I looked in my files, I had sent a copy of the inspection report done one month prior to taking services with HT. Bottom Line, I could not get a straight answer on how much HT would provide to cover the monetary costs of replacing a unit should it come to that. The gentleman who I last talked to stated that, "HT did not have enough of my money invested to warrant paying for a complete replacement". Being said that they could not quantify an amount other than possible about $400 to replace a $5000 dollar unit, I elected to discontinue giving them anymore of my money.
If they could not guarantee more than 10% of the costs to replace this item, I am only surmising that they would pay even less if any to replace a washer/dryer, or any other item that cost significantly less than an Air conditioning unit. If you use these guys you are on your own. I imagine that this review will probably be met with "... There are two sides to each story". However, take a look at the majority of issues by members. There are more complaints than kudos. Buyer beware.
general, Landmark really proved to be one of the most trustworthy companies
I’ve ever dealt with. Let me just tell you that they won’t cold shoulder you;
they will actually resolve your issues. I was treated with dignity, respect,
genuine care, and very fairly. They stand behind their promises, respond in a
timely manner, and treat you like an actual human. Even though this may sound
basic, it’s really hard to find this kind of treatment nowadays with customer
service in general. This team is very well trained and understands how to
professionally deal with the frustration of a customer with a claim. They
actually speak English (the English you’ll understand) and are not just
repeating a bunch of phrases that they were taught, they’re genuine. The
managers are amazing and just get things done (thanks to
I wish I had all the names of people who helped me but it wouldn’t really
matter because every single one was awesome!
It’s as if my house was waiting for the warranty to go in
effect before it broke down all at once! On the second months of my warranty,
my ac broke down (everyone’s nightmare repair). I did have a few issues with
the contractor, but my issues were all resolved and ac was fixed within a
fairly quick time frame. In a repair that should have cost around $2,500.00, I
only paid $290 (out of pocket) + $60 service fee. On the same day when the ac
guy came for inspection, my water heater broke down (Yes, I definitely felt
cursed!). So now I had 2 open claims,
and a house that was unbearable! When the plumbing contractor assigned to the
job failed to show, I was even allowed to bring a company I previously worked
with and was approved the reimbursement of $375. Other than the fact that I was
truly saved from all of these sudden expenses, this company’s customer service
really impressed me. It was truly worth spending the time to detail my
experience here in a review as a
Also since I rely completely on reviews for services, I know this may help a
lot of people out there make informed decisions.
This appears to be a scam...stay away.
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