Access to trusted reviews, the best Carpet Installers and exclusive discounts!
- If a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Denton Carpet Installation Articles
Angie's List In The Press
Denton Carpet Installers Reviews
I went in to schedule the work and give them 50% down.
The carpet crew came out as scheduled and did a pretty good job as far as I can tell. They did cause some rub spots on the paint that had only been there for a week or so but my paint team was still working in the other rooms and agreed to touch it up so I didn't make an issue of it.
A couple days later
No e-mail came and after a couple days
A couple days later she called and left a message on Saturday saying the warranty had been sent to the rental property and wanted my mailing address. I sent an e-mail back to
I then got a call on Monday from the owner wanting me to come back to the store to get the warranty,
I had switched from Home Depot to Wood & Floors Outlet hoping for less hassle and good professionalism based on their Angie's List feedback. I got a lot more hassle and dropped balls than I was anticipating. I suspect they were still easier to work with than Home Depot but not nearly as good as I thought they would be since I paid them a couple hundred more than Home Depot for the same job. My impression is they don't talk to each other a lot and don't follow-up on some of the things they say they will do. The explanation I got for the bid being delayed three days is it got lost in a stack of papers with another bid. I probably would have been OK with that if they hadn't dropped the ball on the warranty and then tried to place a guilt trip on me for them holding up payment to the installers when they didn't provide the warranty after multiple requests for it. I ended up with several extra phone calls, e-mail exchanges and an extra trip in do to what I perceive is a lack of professionalism and less than good communication.
All Carpet Installers in Denton, TX
Flower Mound, TX
Little Elm, TX
The Colony, TX
Fort Worth, TX