seemed very nice and very knowledgeable. He told us he'd get back to us the following week, but we've never heard from him regarding a bid. If our job was too small for him to consider, it would have been nice for him ...more to tell us that when he met with us. "
Rated Review by Brenda W.
"It went really well. I had used them in the past and wasn't at all satisfied, but, the work they did right held up great. I thought I'd take another
in a small area. The owner came in and remembered the problem we had ...more and made it right by doing my kitchen as well for no charge. That's good customer service. "
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performed estimate timely.
He stated he was "on the job" the entire time his workers were. THAT WAS A FALSE STATEMENT! His workers showed up on time each day but he was at least 3 hours late each day. 2 days he didn't come at all. He started 2 days late and took ...more 2 extra days. He indicated he would credit us for removing the old tile but he did not.
His tile man did a good job but there was a design element that I should have been consulted on before the work was done. In this small bathroom, the shower tile was aligned with the center of the shower wall (that's OK) but the floor was aligned with the entrance. The result was the grout line from the floor to the shower step was 2 inches off. It looks like crap! When I realized what he had done, it was too late. Rather than
offering to fix it, he said he could just quit (walk off the job) if I wanted him to.
One day he took all day to install 3 water cutoffs and he didn't actually do them. He had to call a plumber.
may run the business but he is language challenged. He may have the knowledge of the job but he cannot perform it any longer due to physical limitations he disclosed to us. I would not recommend him. My first experience with Angie's List has been a horrible one!
did a wonderful job. The tile we had selected was difficult to work with. but he took the time to do a great job. Because of the material, I know it took a lot longer to complete the job than it should have, but he went out of his way to make it turn out beautiful. I will be very happy to recommend him to anyone.
and we are very happy with both the quality of the job and the price. He recommended the correct tile and did a very detailed job on there were no surprises in the entire process.....I word Strongly recommend
"I called to get an estimate on re-doing tile that was not laid in the right pattern. I had 6x24 wood tile that was laid on only the 1st third.
described (and confirmed) that this is not the ideal way to
wood tile and let me know that the only way to have it laid correctly is to re-do the whole job. I was ...more hoping to only take out the rows of tile that needed to be changed. I really appreciated
's time and sharing how he works with his customers with lots of communication. I had many questions for
and he answered them all. There were so many things that went wrong with my job (not just the pattern) and it could have been avoided with much more communication. I have been sick to my stomach about my tile and am depressed every time I see it. After talking with
, I know that I would definitely reach out to him to conduct future jobs. "