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Over 3,813 reviews for
Decatur Water Softener Companies from people just like you.

"Checked water quality and filters and replaced primary filter. was prompt, courteous and efficient. Also explained" the system's needs in clear understandable terms. Will call him again for any water quality info or servicing.

-John A M.

" has been doing my water softener and system ever since we had our home built back in 1993- His company started out" small and now has grown, but the quality of service, responsiveness, or the attention to detail has never waivered. Not only is knowledgeable in his field, he also is a very decent person. I have recommended to at least 10 of my family/friends, all have had nothing be good things to say about him and his products and service. and will keep on servicing my and all my water softener needs as long as I have them.


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Local Articles in Decatur

3 tips to select the best water treatment

Don't overpay for the wrong water treatment system. One highly rated provider offers some tips to help you choose the right system for your home.

Water softener control unit

Water Softeners

Even if your tap water comes from a reservoir, chances are it previously passed through underground caverns where it absorbed mineral deposits. Water with a high concentration of minerals is referred to as "hard" water. It's safe to drink but can harm your plumbing and appliances.

soda pop on picnic table

We all know the sound of a soda being opened — the fizz of trapped air escaping a tight, pressurized space.

open dishwasher

The mineral buildup in your water could be impacting your appliances.

A water softener sits next to several other appliances in a utility room. (Photo by Photo by Summer Galyan)

What do you do when the water softener that came with your new house isn’t currently being used? How do you turn it on?

hot water bathtub faucet

Do you really need a water hardness test to determine which softener to buy?

Angie's Answers


I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model.  I used the natursoft for a little over 4 years, and I can say it worked as advertised.  When remodeling a while back we decided to get a tankless water heater.  All the documentation indicated that hard water with the tankless heater is a no go.  We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive.  I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.


One thing needs to be made clear - the natursoft system is NOT a water softener!  It contains a media which nucleates some disolved metalic salts out of solution.  These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts.  They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.


Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers.  My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months.  In four years with the natursoft the descaleing indicator has never gone off.  For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft.  Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.


As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft.  If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.


Water Softener Installation And Repair reviews in Decatur


The technician was very friendly. I tend to ask lots of questions because I like to understand how thins work. I also perform minor service of my water filter and I wanted to know what I was doing right and what I was doing wrong. He was very patient with me. I will most definitely call in the future. I was very satisfied.
- Les D.

did a great job. He was very meticulous to make sure there were no leaks after he finished replacing all the new parts. He also walked me through the process of flushing the tank, which is necessary when replacing filters.I am very happy with his work.
- Valerie G.

Very lengthy sales pitch. Overly gimmicky. don't really need 10 different water tests to prove city water is bad. On the phone when we set up the appointment they highlighted how they would test our already filtered water at all locations we had a filter ie. Refrigerator, sink. The salesperson completely tried to avoid ...More doing this. When he did text one of our filters it seemed to work just as well as his filter. We patiently stood through a 90 minute demonstration and would have been fine considering his offer after he left. BUT, he tried the hard sell. Questioning my logic for waiting and doing separate due diligence. I really don't understand how he could pressure me to make a $7K purchasing decision after his 90 min. He pushed me for the fourth time, when my wife decided to give him a piece of her mind. In particular, she advised him that he should take our stance and hope for the business later. The worst thing that she scolded him on was the fact that he entered our house so positive, but was obviously irritated with us when we said 'we won't buy yet'. So he received a 5 minute scolding and went on his way.

They offer a gift card for your time, but I think that may be a bit of a scam. I received a flyer where I could mail in for my gift card. Let's see if I end up receiving the card.

Installation was quick, but I'm glad I stayed and watched because he removed my water softer and wasn't planning on reinstalling it, Guess he forgot what we talked about. After a month of sputtering from my faucets, washing machine and shower I called to set up an appointment for , the owner, to check it out. Spoke ...More with his assistant to set up an appointment for that Friday at 12 noon. As of 12:40 on the Friday of my appointment nobody showed up or called. I called the office number and answered and said was still at the office and wanted to speak with me. came to the phone, I told him what was happening and he said there really wasn't anything he could do, never heard of that happening before. So now, a month and a half later I still have the sputtering, which I never had before, and will probably hire someone else to check it out for me. I guess once he has your money he is finished.
- Patricia C.

To find , I researched only Angie's A-rated water treatment companies. However, over the last year, JR , the owner, has given A PLUS service for the same price. The extras he offered were detailed consulting and evaluation on dry wells, relocating my drainage lines, servicing after hours, and restoring ...More my damaged lawn and landscaping.
An example of how JR came through in an emergency was during the worst of all possible water calamities--a complete shutdown of all water, not even a dribble, and on the weekend, and when a shower and flushing were critical for a date. Friday evening when I called JR, he was away for the weekend on the opposite coast of Florida. He listened to my problem, and advised me to call Ed's Wells and Pumps who would handle my emergency on Saturday. At 4 AM, the system woke me up by starting again all by itself. After waking up late, I called JR to tell him, and he said he wondered what happened, because he himself called Ed at Ed's Wells to alert him about my situation. So I called Ed, and he advised me of a possible cause with the pressure plate, and how I could try fixing it myself if it happened again, for free!
This episode was the proof of A-Ratings on Angie's, because Ed's Wells also turned out to be an A. So even referrals from an "A" business were top echelon.
This weekend is installing a state-of-the-art AirGard system which eliminates the frequent chlorine odors. Although he is booked for the entire week, JR will install the new system on Saturday with no surcharge!
- John B.

One of the owners, , came by in the morning and explained their product options. Clearly he has a lot of experience in the business. We chose the "President" softener because it had more features and a longer warranty than the others. We were limited on time that week, so he agreed that they could do the installation ...More the same day. The workers showed up as expected and went about the tasks in a professional manner. They checked that the water pressure is not too high. When they were done, the lead technician explained the operation of both the softener and the unit.
- William F.

When he said he could do the work and save us the price of a plumber, we asked what price we were looking at. He said it would take about 3 hours and the price would be $300.00, so we agreed. We didn't know that wasn't a quote, it was the fixed price for him to do the work. He spent just over an hour, did a mouse ...More job of it, and charged us $300.00 plus tax. When we contested the bill, he said if we didn't pay he would take us to small claims court.
- Rosalie M T.

, the owner and installer, was prompt and personable. He appeared to be very knowledgeable about water treatment. The system he installed was one of the least expensive ones I saw in shopping around, but it works fine.
- carl C.

Water Softener Companies in Decatur, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

360 Repair

391 Las Colinas Blvd

A-Plus Plumbing

7143 County Rd 336

A2Z Home Renovations LLC

391 E Las Colinas Blvd.

AAA AUGER Plumbing Services

2437 E. Union Bower Rd.

AAA AUGER Plumbing Services

4201 Weaver St.
Haltom City

All Pro Plumbing

4375 Meadowview Dr.

Always Dependable Home Remodeling

1008 knight circle

Andress Plumbing

2301 Biway St.
Fort Worth

Aquatech Systems LLC

1307 W Meadowbrook Ave

Area Plumbing Co.

907 Neptune Dr

Armed Forces Plumbing

1810 Commerce St

Atomic Plumbing

907 W Doyle St

Berkey Water Hawaii

68-1158 Mamalahoa Hwy

Big Lee's Drain Cleaning & Plumbing Repair

1304 N Melba Doyle Park Rd.

C&C Water Well Service

4378 Zion Hill Rd

Church Services

7910 Burleson Rd

Clog Busters Plumbing

809 Lloyd Rd
Little Elm

Consider it Built Retrofit

2702 Weatherford Hwy

Definite Contracting Solutions

429 Limestone Dr

Dial One Service

911 Carlsbad

Diamond Plumbing Ind.

121 South Hampton Rd.

Dream Construction

401 Harriett St


7181 Eagles Perch Dr

Earths Oasis

4029 Hunter Peak Rd

Ernie's Plumbing Service Inc

1809 W Pioneer Pkwy

Factory Builder Stores

512 E Dallas Rd

Fred Van Liew's Ewater Health Emporium

1850 N Greenville Ave #184


7729 DOVE CT
Fort Worth




124 Rose Ln

Home Water Solutions

4499 Rock Creek rd

Honey Doo Home Repair

109 Spence Dr




9130 Prarie Chapel

JAHG Quality Construction

1420 Cotton Gin Dr

James Rowe Plumbing

4717 Turner Warnell Rd


2103 n town east blvd

Kennedale Mansfield Plumbing

1451 Heritage Parkway


6307 Midway Rd
Haltom City

Lewis Filtration Services

616 Parkridge Blvd

Lone Star Water Services

1226 Corporate Dr W

Lucky Construction

PO Box 2064
Cedar Hill

Luke Brackeen Plumbing

PO Box 2853

M2 Services Plumbing & Drains

10720 Tube Dr #5

McBride Construction

817 Red Bud Dr

McBride Plumbing

9236 Westfork Trl
Fort Worth

Military Plumbing, LLC

7765 county road 2584
Royse City

Miranda's Home Service & Repair

P.O. BOX 57
Little Elm

NCS Roofing & Construction

13777 Bee St

One Call Service Pros

8565 Thompson Road

OneGuard Home Warranties

20410 N 19th Ave.

Pailer Plumbing, LLC.

267 County Road 4838

Piece of Mind Plumbing

8101 Flowertree Dr
Fort Worth

Priceless Water Well Services

12800 Timberland Dr
Fort Worth

Pro Source Plumbing Service, LLC

4101 W. Green Oaks Blvd #305-414

Prostar Water Inc

4630 Hwy 290 W
Dripping Springs

R.T. Plumbing Services Inc

9141 Saratoga Rd


North Richland Hills

Softwater Direct

507 Montclaire Dr



Texas Drinking Water Systems of Weatherford

3027 Sunrise Trail

Texas Renovation Services

910 S. Crowley Rd. Ste 9-303

TG Water Systems, LLC Alkaline Water

1010 S Edmonds Lane #102

The Water Mechanix

1009 Birchwood Ln

Tim Long Plumbing Inc

2617 Blue Mountain Road West

Top Notch Handyman Co.

5809 Ambassador Ln

Total Plumbing Solutions

P. O. Box 1177


7665 Dick Price Rd

Trusted Restore

12407 N MOPAC


2109 Luna Rd Ste 100

Water Event

2109 Luna Road


1808 Santa Fe Dr Suite 107

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