Access to trusted reviews, the best Kitchen And Bath Remodelers and exclusive discounts!
- If a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Cypress Remodeling Articles
Angie's List In The Press
Cypress Kitchen And Bath Remodelers Reviews
8/2 Contacted /> 8/6
8/8 Received quote. I reviewed the quote & decided to put off some of the items due to the total cost quoted.
8/10 Received revised quote.
8/14 I agreed to have the kitchen done (convert the cabinets from a blonde finish to a dark cherry wood finish), install granite counters & sink, new backsplash, install a hanging pot rack above the island & granite counters installed in both bathrooms. Work to start on 8/19. Was told the workers would work from 8-5 Monday through Saturday & the job would take approximately 14 days to complete. I paid
8/15 I was told to go select the granite I wanted for the kitchen & bathrooms. I spent the better part of the day selecting just the right pieces.
8/16 I was told that the 3CM granite I had chosen was going to cost me an extra $300-$400 or I needed to go back & select a 2CM slab. His quote didn't indicate which one he quoted, so I focused on selecting the most appealing one. I went back & found an acceptable 2CM slab.
8/19 Laborers showed up 1 hour late at 9 & didn't know what they were supposed to do. They spoke very poor english, which
8/20 Workers showed up on time. I left the workers in my house to go meet with another vendor to pick the backsplash, after being reassured by
8/22 The supervisor & two new workers arrived at 8:00 & started to work immediately. After getting the workers started, the supervisor left. The workers made a lot of progress & said they'd be back the next day to finish sanding down the cabinets.
8/23 At 8:45 I received a call from
8/24 The workers arrived at 8:30. The lead man apologized for not showing up to complete the job the day before & said he was sent to another job instead. But,
8/26 Two workers showed up to put the stain on the cabinets even though we still hadn't determined what stain would work, let alone ordered the stain.
8/29 No work was done on this day.
8/30 No work was done on this day.
8/31 No work was done on this day.
9/3 No work was done on this day.
9/4 Workers showed up at 10, removed the counters/backsplash in the kitchen & the 2 master bathroom counters. They partially installed the kitchen counters & I was told that the kitchen sink had not come in yet. We're 3 weeks into the job & the sink still hasn't come in? The workers left to pick up some more granite pieces for the kitchen around 2:30. I waited for 3 hours until 5:30 & called
9/5 The kitchen sink came in today. The workers arrived around 9:30. They removed the remaining bathroom counter & installed the bathroom counters/sinks in both bathrooms. They left for the day at 1:30 rather than install the the rest of the kitchen counter & sink so the plumber could hook all of them up at once. The plumber came late that evening to hook up the bathroom sinks after I told
9/6 Getting used to the granite guys showing up between 9 & 10, I waited until 11 to call
9/7 The painter showed up at 8:30 to put the primer on the cabinets & doors. He completed this step & left at 4:30. The granite guys showed up at 9 & finished installing the counters & sink.
9/9 The painter showed up at 8:30 to paint the cabinets & doors. He finished & left at 5:00.
9/12 The painter showed up at 8:30 & added the glaze to the cabinets. He finished up at 3:30 & made some minor touch ups that I requested. I was very impressed with the painters. The granite guy showed up at 4:30 to start installing the backsplash. Since
the glaze was still wet, it was decided to come back the next day to install it.
9/13 The granite guy showed up at 8:45 to install backsplash. I was told by the supervisor that I had to go select the grout I wanted for the backsplash. Why wasn't I told this prior to the guy being there & waiting on the grout to complete the job? I was impressed with the backsplash guys work.
9/14 No work was done on this day.
9/16 Workers arrived at 8:30 to correct the installation of the pot rack & several wrap up jobs. The granite guys arrived at 9:30 to clean & seal the counter tops. FINALLY, the job is complete!!! Sort of.
9/17 Received final invoice at 8:40am.
Total time = 5 weeks for work & 7 weeks from initial contact
Total actual work time = Less than 2 weeks
Total spent = $11,260.91
Total frustration = 98%
The look I was trying to get was achieved.
The pricing was excessive (I should've shopped around more)
The quote didn't clearly spell out what was my responsibility & what was theirs.
There was a serious lack of communication, urgency & updates from
The attention to detail was sorely lacking.
There was little to no onsite supervision.
Punctuality & actually showing up was pathetic.
All Kitchen And Bath Remodelers in Cypress, TX