Converse 

in Converse, TX

Home Improvement Reviews in Converse

A

Rating
Owner,
, is very astute and conscientious. He and his team were exceptionally accommodating throughout their time of working at my home.
It was determined that there was a sewer leak under the home prior to the foundation being lifted.
As the foundation company was digging to set the piers, another leak was revealed concerning the main water line near the garage.
came quickly and repaired it.
After the lift,
and team came back to pin point the sewer leak. Thankfully, it was found in the master bath, which was closest to an outside wall. A tunnel was excavated, plumbing repaired and dirt returned.
While
was completing work at my home, several additional plumbing concerns developed:
1] I asked for a camera to be run down the sewer line from the clean-out next to the home...to the street, and down the kitchen clean-out, to check for existing conditions.
was happy to do so.
2] CPS had recently come to replace the gas meter outside. Although the pilot light for the water heater had been reset by CPS, immediately...I was no longer getting hot water. I asked
to address the problem, he realized that there must be an air-bubble in the line, and fixed it on the spot.
3] Another plumbing issue was noticed when a handy-man was doing some work for me and realized that during the construction of an addition years ago, a drain line for the Pressure Relief Valve for the water heater had not been rerouted properly.
was shown the problem, he gave me a bid for the work and two days later his company performed it.
WOW ... timing could not have been better.
and all his staff were a treat to work with; professional, respectful, on-the-spot and thorough. Thank you,
.
- Patricia B.
A

Rating
The gentleman was extremly professional and nice. ALways was on time worked hard and fast and the pricing was great for the job he did. I completely recommend this business... no i don't recommend i INSIST you use their services!!!
- Marshano D.

Converse Home Improvement Articles

Home Improvement reviews in Converse

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Converse Home Improvements Provider Name Locked
was prompt and efficient. A plastic part had broken inside the toilet. He replaced all interior parts. He explained what was wrong and provided a repair cost which we accepted. Very pleased with work.
- Tom W.
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Plumber arrived soon after I got a call from office. We thought leak was in yard but
Converse Home Improvements Provider Name Locked
quickly diagnosed that it was coming from water meter. He dug around it and tried to fix leak but discovered the water meter on city side was not shutting water off. City had to come and plug meter so leak could be fixed. We thought city would then fix but they didn't.
Converse Home Improvements Provider Name Locked
came back out, fixed leak. We then called city to unplug meter and
Converse Home Improvements Provider Name Locked
covered hole. He was very professional and we really appreciated his knowledge which convinced city workman to call his supervisor and now our 30 plus year meter will be replaced sometime in the future.
- Mary J.
A

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Converse Home Improvements Provider Name Locked
was fantastic. Kept me informed every step of the way, and a very professional guy. Poor guy was covered with mud when he finished.
- Helene K.
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Converse Home Improvements Provider Name Locked
was GREAT! Very good communications. He was originally scheduled to come the week before but called to say he had a strep throat. He was willing to come on that date and I told him not to because I didn't want to catch anything - LOL. We re-scheduled a week later and he called before coming, showed up on time and worked quickly. Completely solved the problem and did not try to "sell me a whole new plumbing system."
I was impressed and will use him again if needed in the future.
- Catherine G.
A

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Repaired gas leak in furnace (8 Mar 2014). Very courteous, responded quickly and charged a reasonable price for repairs. Very satisfied.
- GEORGE Z.
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Converse Home Improvements Provider Name Locked
the Service Technician immediately determined the problem, located the parts which were installed and stopped the toilet from running. He also checked the water pressure which was 75PSI which was perfect.
- FRANK & ALEXIS C.
B

Rating
The service technician (
Converse Home Improvements Provider Name Locked
) was friendly and performed the work in a timely and professional manner. I made the appointment with
Converse Home Improvements Provider Name Locked
over the phone and she was very friendly and accommodating - EXCELLENT customer service skills. She was also very nice when she called 30 minutes prior to my appt to let me know
Converse Home Improvements Provider Name Locked
was on his way. The reason for my less-than-perfect rating is the attitude of the older woman in the office with whom I spoke on the day of the appointment. We have had many contractors do various jobs in and around our home and several businesses did not want payment to be given to the technicians on the work site. They preferred payment be mailed in to the business. Prior to the job I called to inquire how
Converse Home Improvements Provider Name Locked
preferred to be paid -- job site or mailed. The woman rudely told me "we don't accept payments." When I explained why I was asking she snipped "we trust our technicians." I did not say I wanted to make "payments" - we always pay for contracting services in full - nor did I imply she didn't trust her workers. I simply wanted to know how they prefer me to pay for the services once rendered. Customer service is very important to me and the first contact you have on the phone sets the
Converse Home Improvements Provider Name Locked
for how the business is viewed. She didn't even give her name when she answered the call....just the business name. I will most likely do business with
Converse Home Improvements Provider Name Locked
in the future; however I do feel this lady needs to improve her customer service skills or not be placed on telephone duty. I still gave Professionalism above an A rating because the other 2 employees I had contact with we're exceptional and I didn't think it was fair to rate this lower due to the actions of one individual. On the subject of price, I feel $288 for a 1-hour install of a product I pre purchased is a bit steep. They did give a 10% discount for being an Angie's List member but the install is still overpriced.
- Penny F.
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A Consumer Service through my insurance company referred
Converse Home Improvements Provider Name Locked
Plumbing Co. to replace a faucet on my bathroom sink. I was called by
Converse Home Improvements Provider Name Locked
Plumbing the same day as the referral and they scheduled a time for the very next day. On the day of the scheduled maintenance, the office called to inform me that I was not forgotten and that a plumber would arrive shortly. Woody and
Converse Home Improvements Provider Name Locked
arrived within the originally scheduled time. Upon their arrival, they introduced themselves and were very polite and professional. I showed them the sink and provided the faucet I wanted replaced. They also brought the supply lines required to replace the old ones. Woody noticed my toilet was taking longer to re-fill and asked if I would also like to have it fixed by placing a fill valve while the faucet was being replaced by
Converse Home Improvements Provider Name Locked
. He had the part to fix it and told me I would only be charged an additional $12. I agreed to have it fixed. Once the jobs were completed, Woody explained each amount for which I was being charged. I also asked approximately how much it would cost to change faucets and fix toilets for two other bathrooms for which he took the time to provide me with an estimate. I was overjoyed with the completed projects! I thank Woody and
Converse Home Improvements Provider Name Locked
for the whole experience was a great relief after one bad experience with another company. I plan to contact
Converse Home Improvements Provider Name Locked
Plumbing Co. again soon with hopes that Woody and
Converse Home Improvements Provider Name Locked
are the ones assigned to the job!
- Mary G.
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