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Converse Home Improvement Articles

These San Antonio plumbers snake into members’ hearts

The Angie’s List staff picks the best Posts of Happiness from the latest batch of stellar member-submitted reviews of San Antonio-area plumbers.

San Antonio plumbing company goes above call of duty

San Antonio-area plumber Jerry Hearn started J.L. Hearn Plumbing in 2008 with $400 and an 11-year-old van. The company earned the Super Service Award in 2012.

What to do if your pipes freeze

Despite taking every precaution to winterize your pipes, there's always the chance they could freeze. Learn what to do in the event of a plumbing emergency like a burst pipe or flooded home.

3 plumbing features you must check before buying a new home

Before you put big money down on the home of your dreams be sure to check these features to make sure you're not buying a plumbing nightmare.

Angie's List In The Press

Converse Home Improvements Reviews

B
"The service technician (
Converse Home Improvements Provider Name Locked
) was friendly and performed the work in a timely and professional manner. I made the appointment with
Converse Home Improvements Provider Name Locked
over the phone and she was very friendly and accommodating - EXCELLENT customer service skills. She was also very nice when she called 30 minutes prior to my appt to let me know
Converse Home Improvements Provider Name Locked
was on his way. The reason for my less-than-perfect rating is the attitude of the older woman in the office with whom I spoke on the day of the appointment. We have had many contractors do various jobs in and around our home and several businesses did not want payment to be given to the technicians on the work site. They preferred payment be mailed in to the business. Prior to the job I called to inquire how
Converse Home Improvements Provider Name Locked
preferred to be paid -- job site or mailed. The woman rudely told me "we don't accept payments." When I explained why I was asking she snipped "we trust our technicians." I did not say I wanted to make "payments" - we always pay for contracting services in full - nor did I imply she didn't trust her workers. I simply wanted to know how they prefer me to pay for the services once rendered. Customer service is very important to me and the first contact you have on the phone sets the
Converse Home Improvements Provider Name Locked
for how the business is viewed. She didn't even give her name when she answered the call....just the business name. I will most likely do business with
Converse Home Improvements Provider Name Locked
in the future; however I do feel this lady needs to improve her customer service skills or not be placed on telephone duty. I still gave Professionalism above an A rating because the other 2 employees I had contact with we're exceptional and I didn't think it was fair to rate this lower due to the actions of one individual. On the subject of price, I feel $288 for a 1-hour install of a product I pre purchased is a bit steep. They did give a 10% discount for being an Angie's List member but the install is still overpriced.
"
A
"A Consumer Service through my insurance company referred
Converse Home Improvements Provider Name Locked
Plumbing Co. to replace a faucet on my bathroom sink. I was called by
Converse Home Improvements Provider Name Locked
Plumbing the same day as the referral and they scheduled a time for the very next day. On the day of the scheduled maintenance, the office called to inform me that I was not forgotten and that a plumber would arrive shortly. Woody and
Converse Home Improvements Provider Name Locked
arrived within the originally scheduled time. Upon their arrival, they introduced themselves and were very polite and professional. I showed them the sink and provided the faucet I wanted replaced. They also brought the supply lines required to replace the old ones. Woody noticed my toilet was taking longer to re-fill and asked if I would also like to have it fixed by placing a fill valve while the faucet was being replaced by
Converse Home Improvements Provider Name Locked
. He had the part to fix it and told me I would only be charged an additional $12. I agreed to have it fixed. Once the jobs were completed, Woody explained each amount for which I was being charged. I also asked approximately how much it would cost to change faucets and fix toilets for two other bathrooms for which he took the time to provide me with an estimate. I was overjoyed with the completed projects! I thank Woody and
Converse Home Improvements Provider Name Locked
for the whole experience was a great relief after one bad experience with another company. I plan to contact
Converse Home Improvements Provider Name Locked
Plumbing Co. again soon with hopes that Woody and
Converse Home Improvements Provider Name Locked
are the ones assigned to the job!
"
D
"The services provided by
Converse Home Improvements Provider Name Locked
did not go well at all. Late Tuesday, the first visit, they replaced the faucet outside (in the dark) with a new one but stated that I would also need to replace the faucet and connection lines on the bathroom sink. I was told that
Converse Home Improvements Provider Name Locked
would send me a picture of a suggested faucet by Friday. They turned the water off in that bathroom and left. Two weeks later I still hadn't heard from them or received any pictures of faucets and the outside faucet continued to leak even more so the day after it was replaced. I called
Converse Home Improvements Provider Name Locked
and spoke with a woman who informed me that it was my responsibillity to purchase a faucet and that they in no way provided faucets. I purchased the faucet but did not know what size of connection lines to purchase as a Home Depot Rep told me there were different sizes. I forgot about the lines and scheduled a time for the plumbers to have my faucet replaced. Two different plumbers arrived and informed my Mother that the outside faucet had to be replaced because it was old. They did not believe my Mother when she told them their own plumbers replaced it with that very same one a couple weeks prior! Plus, they were unable to replace the faucet in the bathroom because they needed the new connection lines. The same woman I spoke with before from
Converse Home Improvements Provider Name Locked
called me and asked if I would like to reschedule a time for them to come out and replace the faucet. I (again) informed her that I am not a plumber and have no clue as to the size of connections required. Nothing as to the size was written on my receipt! She didn't seem to care one way or the other and stated it was my responsibility to get them not theirs. I gave up! I told her I would find someone else to do the work.
Converse Home Improvements Provider Name Locked
would have received a rating of F had they not come back to at least re-fix the outside faucet they botched up in the first place!

It's all too bad because they did an exceptional job in the past for replacing a water heater, a new faucet on the kitchen sink, and cutting the underground pipe valve to reduce pressure on the water lines for me. Now, I have selected another company to complete an almost $8000 rennovation on two bathrooms and a kitchen ceiling.
"
B
"It went well, HOWEVER the plumber hooked up the faucet wrong, he hooked up the cold pipe to the hot and vice versa. A
Converse Home Improvements Provider Name Locked
mistake that I fixed two days later myself but I shouldn't have to do that.
"
A
"They performed a flush of the system and confirmed all the connections were dry. They gave us a recommendation regarding the useful life of the heating element (five years) given our water source. Overall, it was a good visit.
"
A
"First, I cannot emphasize more how incredibly punctual, professional and polite Mr.
Converse Home Improvements Provider Name Locked
was. I called in the morning to see if he could come by to look at a toilet which had become loose and replace the water heater. Not only did Mr.
Converse Home Improvements Provider Name Locked
and his two employees replace the water heater in no time at all, they also fixed the loose toilet plus another toilet which seemed to have issues as well. Mr.
Converse Home Improvements Provider Name Locked
explained that he might have to take extensive measures to repair the issues on both toilets. Fortunately, he was able to fix both toilets without having to take extensive measures.
"
A
"I arrived home on Tuesday night around 8:30 pm, Sept 24, to find that the water line in my front yard had broken. I called
Converse Home Improvements Provider Name Locked
and they responded immediately. In a short time, plumber
Converse Home Improvements Provider Name Locked
and another plumber came out and quickly determined where the break was located. They were just doing their job, but I was very impressed because it was dark and a large area between my and my neighbor's yard was completely saturated--water was flowing down the street. After they pinpointed the area, we agreed to turn the water off overnight and have them return the next morning to make the repair. The next morning,
Converse Home Improvements Provider Name Locked
and his assistant returned and had to dig down through about 3 feet of mud and rocks to repair the broken water line. It was very messy, but they did such a good job that, right now it is hard to tell where the problem was. I just praise the Lord for how things turned out.
"
A
"
Converse Home Improvements Provider Name Locked
and his son were wonderful. Very professional and on time. Our hot water heater ended up going out completely and
Converse Home Improvements Provider Name Locked
replaced it at a very reasonable price a few days later."
A
"
Converse Home Improvements Provider Name Locked
Services previously explained the damages high water pressure could create and I called them to schedule a day to have a pressure valve installed and the cost to replace an old kitchen faucet that had a hole in it and was spraying everywhere but the kitchen sink. Two plumbers arrived (different from the previous ones who did a job) in a very cheerful mood and prepared to do the job. At this time I also inquired about the kitchen faucet and, much to my surprise, it was agreed upon to do it on this same day! I only spoke with them for a short time but in that short time I was very impressed with the way they didn't waste any time and got right down to business. Both were very courteous and conducted themselves in a very professional manner. After I arrived home from work, I was very pleased with the completion of both jobs. Only a small portion of my front yard was dug up (where they placed the pressure valve) and the dirt was very neatly replaced. The kitchen faucet (although strange looking as I am the one who purchased it) was also neatly placed. I would definately hire
Converse Home Improvements Provider Name Locked
Services again!
"
A
"I called "A W Ready" Plumbing to do a camera test in my sewer line. He inserted the camera through the clean out and everything checked out ok, and he said that the sewer line was cast iron. Then he told me that he will have to pull the toilet and insert the camera from that end. So he pulled the toilet and there were lots of roots wrapped around the wax seal. He inserted the camera and he told me there was a breakage in the sewer line and that he would have to
Converse Home Improvements Provider Name Locked
hammer the floor and replace the broken sewer line and quoted me $2,200.00 for that job. He charged me $200.00 for the camera test, but did not give me a receipt. I agreed for him to come the next day to do the work, but early the next morning I called him and I told him to cancel and that I was going to have a second opinion on that job. So, Immediately I joined Angie`s list and found
Converse Home Improvements Provider Name Locked
Co. here in Converse. I talked to
Converse Home Improvements Provider Name Locked
and I explained to him my situation and he quoted a price of between $1,000.00 and $1,200.00.
Converse Home Improvements Provider Name Locked
was very courteous and understanding when I talked to him. I’ve told him that I already had someone else quoted me a price of $2,200.00 to do the job, and ihe mmediately said "That guy is crazy." He set up an appointment for the plumber to come out. On Wednesday "
Converse Home Improvements Provider Name Locked
" immediately removed the toilet and found out that the roots were coming in between the foundation and the sewer line under the toilet. He then removed the old flange and it was full of old roots under the old flange. He drilled out the old flange, reinstalled the toilet and only charged me $540.00 with a 10% discount for being an Angie`s list member.
Converse Home Improvements Provider Name Locked
was very sincere, courteous and understood every aspect of his profession. I wish there were more companies that will put their customers ahead of their money making schemes. I will highly recommend this company to anyone that needs any kind of plumbing work, especially "
Converse Home Improvements Provider Name Locked
" I would not ever recommend "A W Ready" Plumbing to anyone and beware, because this Plumber does subcontract work for A & J Foundation and Construction and they are a bunch of "Scammers". However
Converse Home Improvements Provider Name Locked
and "
Converse Home Improvements Provider Name Locked
" saved me $1,000`s of dollars on this job.
Will
"

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