is a charming, skilled gentleman. He came to our house to give an estimate on 2 handrails for our front porch. He was very careful and thorough in his measurements (he measured 3 times and cut once!). We described to him what ...more we liked, and about 10 working days later, he came to install our new, "exactly what we wanted", well made, beautiful handrails. We love them, and they look like they have always been there! Thanks again,
Rated Review by Michael M.
"While he was friendly via email, I had to keep chasing him down. Finally got a meeting setup on 6/12/14. He was to be here Sat. 6/14/14 around noon. At 2pm he had not arrived or called. I had things to do. Sent him an email indicating so. He never called ...more or sent explanatory email as to why he never showed up. "
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was one of the lowest of 4 quotes that we got and their analysis of what needed to be done was among the best.
My neighbors were thrilled with the results. One said that in 20 years he doesn't recall that the gate under the stoop ever worked better.
came by to look at them, then dropped off samples of baked on finishes, I selected the finish and his folks picked up the railings. They were returned when promised with a beautiful new finish and reinstalled. The workmen even found a perfect match in the color to cover the screws that hold the railing in place on my hardwood ...more floors.
From start to finish I was totally delighted with
came to the house to discuss what we wanted and take measurements for the fabrication and installation. He provided suggestions to make the look and installation better. He was very personable and professional about performing these actions. He then returned in about 2 weeks with a sample section of the railing made to my ...more specifications and stated if any changes needed to be made to indicate on the sample what needed to be done. He explained the fabrication and installation process and since my house is a historic house in the city historic district we discussed what would be needed to ensure matching the period styling. We then discussed his schedule and he explained when he would be able to install my railings based on his business workload. A gate was also being designed and installed in the railing and during fabrication he provided me with pictures by email of the gate design so that I could make changes if needed.
He notified me several days in advanced exactly when and what time he and his son would arrive for installation and was very accommodating to our schedule. He and his son arrived on time and started the installation. We discussed issues during the installation related to prevent damage to the older concrete and the plants around the area. The installation was performed in a professional manner with high attention to detail to ensure structure, height and matching the leveling of the railings on both sides of the porch. He also paid great attention to the function of the gate to ensure no damage would occur to the siding of the house. He also made suggestions on the hand railing on a set of steps off the area that will be attached at a later date in the style of the railing already being installed. Due to a rain storm some of the touch up paint on the rails at the welded areas did not set correctly and when I called Mr.
about the issue he came back in two days to redo the touch up work to my satisfaction. Overall this was a great experience with personnel that have been in business for over 50 years and are dedicated to professional and excellent work. I would recommend
Ironworks to anyone requiring ornamenal ironwork of any kind to be done. Mr.
and his son both display friendly interface and a professional job ethic in their work. I am very satisfied with the work that was done. "
"Ours was an excellent customer experience. After searching Angie's List, we selected
and used the contact telephone number provided on the company's website.
is a family owned and operated business with long-established roots in the
community. I can only echo all ...more of the positive comments about the company that are provided on the Angie's List website. We received a timely visit to provide an estimate for the needed repairs. Communication about job specifics was clear and the follow-up service was prompt, reliable and high-quality.
is a company that I would not hesitate to use again or recommend to others. Definitely an A+ experience. "
"The work they did looks excellent, the installation was professional, and I anticipate the new fence will last my life-time and beyond. Now I will be careful to remove ice from the steps without salt. Notwithstanding winter, the new fence is rock solid and doesn't budge when forcefully shaken by me. The finish is semi-gloss black and makes the ...more entrance more attractive than it's been before.
There is one minor point I'd make for improvement. The job was estimated to be done in four weeks. It actually took eight weeks from the day I mailed in the deposit. It would be better to over-estimate the time of installation than guess too soon. I get it. The work they do is excellent so their work is in high demand straining their schedule to deliver in a short turnaround. I would be happy to wait eight weeks again for their work because it's so well done, so simply let me know that's when it's scheduled.
Otherwise I was delighted with the quality and professionalism of their work. Excellent! "
" I contacted Fence Solutions along with four other companies for estimate on 1.5 acres of mixed fencing. Only two returned my call. I can't stress enough the importance to utilize a call back system even if you can't do the work.
was close by and came the same day. He took measurements and we talked about what I was ...more looking for. We have four rescue dogs that made the full time transition with us to this property and in doing so altered game trails by roaming free. My husband is looking forward to hunting but not with them !!! In order for him to get chain link for dogs I wanted white rails across the front.
came up with several price points and after numerous phone calls and at least one more trip to re-measure he came up with perfect mix of chain link, dog wire and rails to fit our budget. I discussed with
about future work and he made note of it so we could tie in more white rail down the drive and to continue across front of property and not have to dig up and destroy work that's been paid for. The property also has a few challenges- it is deeply sloped and hilly. At the back of fence to be shared with horses it starts to become sandy.
and his crew addressed each one and
came up with a fix for the slight wash where bottom of fence didn't meet the ground. Regular fence anchors weren't long enough and with sandy soil wouldn't last with 100 lb dog worming under. He incorporated another rail -like you see in professional kennels- and then used stretchers hammered into ground and tied to bottom rail...How cool!!! This weekend we finished the front deck rails -dogs could jump on it and get out of fenced area- and although my hounds have been looking for a way to get out they haven't. Note: I didn't want to see chain link through my white rail fence and
put up dog wire secured with screws and washers and you can't see it. I am very pleased with work done at house. Everyone on crew was friendly and when I asked questions they had answers. We will definitely be using Fence Solutions again.
"My next door neighbors had a fence installed for their dog. When I saw it I loved it and wanted one too. I called
came out right away to measure and gave me an estimate.
was very nice to work with. I emailed him whenever I had a question and he answered very promptly. I ...more had a glitch or two on my end that I had to get resolved before they could install the fence but as soon as I did I emailed
that we could go ahead. He said they would be out that week. His crew came out and installed the fence very quickly. They cleaned up everything very neatly before they left. I don't believe I've ever seen a more professional group. I would definitely recommend them. "