"When contacting the provider I got a run around. I was told that
the owner could only make any decisions. Although
could not be reached . I was told to come back whenever he is in the store. The first ...more contact was made per phone call by my auto mechanic. He noticed the bald tires while working on the car. This was three days after the purchase. He contacted the store on my behalf and he was told that
would be in on Thursday of the following week and to come in and talk to
. Thursday came and I went to speak to
at the store and again he was not in the store. I was told again to come back whenever
would be in. I did ask when is
scheduled to come in. I was told he has no specific schedule that I have to come back to see if he is in the store. There was no attempt to take my information for the owner to be able to contact me and discuss the situation with me.
I asked for my used tires back and was told they are not in the store any longer. I also asked for
to be called while I was in the store and they refused to do so. I had to come whenever
would be in the store. I went back two more times and
was never there, and in addition I called to see if
is in, but again he never was. .I am a 80 year old lady and they took advantage of me from the first quote to the replacement of the tires and service afterward.
Rated Review by Joe P.
"My 2002 4runner was experiencing problems on the way to Houston, Tx. When I couldn't risk it any further, I stopped in
, TX (about 45 mins out) and called a number of service providers for me to take my SUV to. Bear in mind, ...more it was a Friday at 6:00pm and everyone was closed. I called
who is also listed as doing transmission work in the yellow pages. He said while his shop was closed he'd stop by to take a look. Arriving shortly after, he examined my 4runner throughly and explained the problem. He stated that while I could leave it there I could also rent a truck and haul it back down to Corpus
. When I wasn't sure, he gave me his cell number and said to give him a call and he'll pick it up immediately. When I asked how much for his time and effort he stated it was of no charge. When I insisted, he refused and said it was no problem. He was polite, funny, and more so professional. I would use his service again if needed. "
Do Your Research— Join to read ratings and reviews from real customers.
"I was in a jam - the car died, would not start, and I was stuck. I went into Firestone because they were located in the parking lot of the mall that we were shopping. We put a battery in, drove the car into their shop, and they checked everything out. Turned out, there was a bad cell in the battery. They could have hit me for a new alternator, and I ...more would have never known the difference. I felt very comfortable when I left that we were treated fairly. The battery price was in line or cheaper than any local place, and a known brand - not a dept store name. "
"bought a new refrig. and 10 months later a part went out.
then put in a used(reconditioned) part that only lasted 13 months. I was not even aware that it was not a new part. After the second time
would not repair the part(even though they had put in a used-not new part. I feel this is a scam, just so the ...more part lasts long enough to not be under warranty any longer. The grievance dept was rude and promised they would get back to me within 48 hours. They never called me back and I had to call they after 4 days. I had to go over the whole experience again, as they said they did not have any record of the problem. They finally told me that there was nothing they could do. The Dept manager and the sales
both told me that if something happened to the refrigerator with the warranty period, that
would surely put a new part in the appliance. I will never buy another item from
"Estimate matched the final cost I paid. Price was fair for the work completed. The manager even talked to me for a good 15-20 minutes after the work was done. My top concerns were honesty and fairness and E T
is definitely the tire guy you need. He picked up the phone on the second ring and was courteous and helpful from start to finish. I booked a time for him to come to my home to replace 4 tires on my car and he was available the following afternoon. He gave me thoughtful, no-pressure advice on the ...more tires to choose. He showed up 40 minutes early and took only one hour to complete the job. He stayed for another 10 - 15 mins to explain what he'd done and go over the job. The price was really as good or better than stand-alone tire replacement shops. I'm so impressed I've already given out his business card to three other friends/neighbors. "
"My son needed battery and emergency repair on the day he was scheduled to travel 300 miles. NT&B
replaced the battery at a cost he could afford and made repairs so he could return home and get
permanent repairs. He was very pleased.
"It went fine. I went to their store, they took my order, called their supplier to make sure they had & could get the tires to them the next day, &
didn't ask to be paid until they had the tires for me.
When I went to pick them up, they quickly checked the tires to make sure they were what I needed, & I ...more paid for them. They had the tires to the rear of my car before I finished my transaction, with someone to put them in my