Carrollton House Cleaners

in Carrollton, TX

House Cleaning Reviews in Carrollton

A

Rating
We had a two person team clean our apartment in a "move out" clean. I usually do the cleaning myself, but I just had a baby and was unable to do the heavy lifting/hard scrubbing that can come with a "move out" clean.
The ladies came early, worked for about four and a half hours, and did a fabulous job. They did a "top to bottom" clean, as promised (vacuumed, base boards, dusting, windows, bathrooms, light fixtures, etc.). The apartment was about 1900 square feet (3/2.5), they made sure it looked wonderful when they were done.
does like someone to be there when they are cleaning, so make sure that you have the time available when they are there. I just stayed in a room where they were not working, to be out of their way.
I would use
again, in a heartbeat!
- Kim M.
C

Rating
Two workers arrived and although they did a nice job of cleaning my home - and the master bath has never looked better - I don't think that they actually did a "deep clean". In fact, I - being taller than either of the workers - noticed tops of chests that weren't dusted. The overall job was okay and I appreciated the fact that, with guests arriving for Memorial Day, I didn't need to clean my home.
My concern was that the two women who arrived were contracted by B&B - they were not full-time employees and in talking with them, it became obvious that they actually had a private business, too. Although that may be the way in which housekeeping services are run these days, I question whether their work is truly "guaranteed" by B&B.
So, were the services performed by the provider? Perhaps "on behalf of the provider" would be a better way for that to read.
And would I use B&B in the future? That's actually a very cautious "maybe" - but I didn't want to put a firm "no" because I like the option of their "green" cleaning for the future.
- Albert C.

Carrollton House Cleaning Articles

House Cleaning reviews in Carrollton

B

Rating
Two ladies arrived within the promised time frame, and got right to work. They were very nice, and worked fast. They were here about 2-2.5 hours. They started in the bedrooms/bathrooms and worked their way to the kitchen. They took out the trash and the recycling as well. Overall, the house looks and smells clean, which is a good thing, and a fair expectation if I had bought the regular $80 cleaning. I might just be picky, but there are some little details that indicate my house did not receive what I would consider to be a "Deep Cleaning", worth $180.
I had been told on the phone that a "Deep Clean" included "everything except cleaning out the refrigerator", and that they would even clean the oven. Then when they were here, I had to ask them to clean the oven. I asked them about the windows, and was shocked to learn that windows are not included, even at that price point. They didn't clean the inside window glass or the screen door, just dusted the window sills. They vacuumed, but there is still dust in the carpet by the baseboards, and in the corners of the window sills. In our bedroom, they dusted the headboard of the bed, but not the foot board. There is still a ring around the bathtub drain and the sink drain in one bathroom. In the other, it looks like they just wiped down the sink, and did not actually clean it, as there is still residue in the sink. I have never hired a professional cleaning service before, so I might just be picky. I feel like overall, and especially in the kitchen, they did a good job, but it was more of the typical $80 job, rather than worth $180. I might just be picky, but I think for that much money, it's fair to expect a more thorough job.
I would call this company again, but with much looser expectations, and I will definitely never pay that much to have my house cleaned again. Lesson learned!
- Joseph G.
A

Rating
The initial cost for a "deep cleaning" seemed very high, but it was worth every penny. Three women worked a full day and didn't miss a thing! Angie comes every four weeks and does the best job of any housekeeper I have ever had. I also like the fact that the same person comes every time. I highly recommend this service.
- Dorothy H.
A

Rating
It went fairly smooth - there were a couple bumps along the way. Their vacuum was broken so they didn't do the floors upstairs/carpet. There were a couple of cleaning supplies/empty left around along with the broken vacuum. Honestly, regardless of these minor items, the ladies really did a nice job. They didn't mind that I asked them about particular tasks or about having enough time to do the floors downstairs. Basically, they went to work doing their own thing. The house looked great - the bathrooms were done very nicely - they even folded little triangles into the TP. We couldn't of been happier to have their help.
- Philip A.
C

Rating
When I called to make the appointments, the person answering the phone seemed scattered and uncertain. I made the appointments and double checked the time and date before I got off the phone. The team arrived for the first clean somewhat late, but did a super job on our home. However, the crew never arrived for the second appointment. I called and the person made some vague excuse. I complained and the team eventually did arrive around 5pm. They stayed to clean the home while we ate dinner.
I make an effort to declutter my home before the date of cleaning and have to take a day off work to be here while the crew cleans - so to not arrive at all until I call to complain is unacceptable. I felt they did a super job with the cleaning, but I cannot work with a company that cannot handle scheduling.
- Jeanne S.
A

Rating
Carrollton Cleaning Services Provider Name Locked
DFW was probably the best decision I could have made. From the moment I sent a question over Angie's List, they responded almost instantly and were patient to walk me through every aspect of their Deep Clean process and commitment to performing quality work. When the team arrived, I was greeted by professionals which is such a refreshing change when dealing with a maid service. I had a team of four come into my home and they instantly went to work. Up until
Carrollton Cleaning Services Provider Name Locked
, I had never seen any maid service clean with such passion and speed. They took such a personal interest in my home, they cleaned it as good as I would. They worked fast, hard and provided QUALITY! When they were finally done, they walked through every room with me and ensured I was 100% satisfied. How often does that happen?!? I was so impressed I am now a monthly customer. If you need to have a good deep clean of your home, I highly recommend using
Carrollton Cleaning Services Provider Name Locked
.
- Jason M.
A

Rating
B&B did a fantastic job. They had great attention to detail, worked quickly, and the crew was friendly. We had 3 people arrive and they cleaned our home as if it were their own. After they left, the house was impeccably clean and we would gladly work with them again in the future. Thanks so much for saving a pregnant lady from having to clean after unpacking boxes. Your team came to the rescue!
- John V.
A

Rating
They are wonderful- thorough and professional. We had one instance (in over a year) of feeling like the house was not as clean as we would like and they were extremely responsive. If we had moved out of state, I would definitely still be working with them!
After trying several different services, they proved to be the very best.
- Anja J.
A

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Carrollton Cleaning Services Provider Name Locked
is the person that cleans my house and is truly outstanding! He goes above and beyond every time and I could not be happier with his work. He he extremely detailed and thorough in everything he does and is very personable too! I have had a few companies clean my house before, but none have come close to as good as this one.
- elisha G.
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