Caldwell Flooring Articles

Sample Reviews

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First, I was in a desperate situation when my last contractor cancelled after I had bought too many materials and needed to get going quickly. I called several people from Angie's List and
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, owner of
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Flooring was the only one to be quick, polite, receptive and had a "Can Do Attitude". I felt comfortable immediately that this was not only going to happen, but I would be happy. You WILL see my home in a magazine someday soon, because it is absolutely spectacular. A total home makeover is quite an undertaking and I discovered that you really get to know these people, so you better trust 'em, like 'em, and be ready to see them often. I would honestly say that having
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's crew, especially
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, was like having family taking care of my home. Every single person cared about my home like they were doing it for their own family member. Even if I didn't notice or know I wanted something done, I always got a .... "Mister Decker, this doesn't seem like you, or I'm not sure this suits what you are trying to do...." If it wasn't perfect, they made it perfect. If it wasn't working, it was fixed. I especially appreciated how they managed the other contractors and pushed them to deliver the same time of perfection, even if it meant telling me they didn't want that person in my home and found another one I would like.
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did everything in his power to see that I was happy, his crew treated me like gold, his office staff were always pleasant to deal with, and without going into details,
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even helped me out with a personal matter to ensure I was the happiest I could be. I'm not sure I'd take on a full remodel again, and not sure they want another project like I threw their way, but if we did, we would definitely do it together.....I have a much smaller project for them in 2015. Thank you
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. And a BIG special thank you to
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, I've never met a worker in my life who cared as much as you about delivering this project! Finishing the job felt like losing my a close cousin!


- Randall D.
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The whole process went incrediblty smooth and yielded a fantastic result!
Owner (
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) responded quicker than any other company in coming out for a free evaluatio, recommendation, and estimate. This job was on a short schedule as I was preparing for an Open House and also had insufficient time to store personal items during the job.
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came up with a creative solution and schedule, along with great pricing, to get the job done. In the end, the floors were absolutely sparkling!
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provided an honest analysis of what he can do for my particular situation, mentioning that there was no need to replace the floors as there was still enough wood present.
- Michael K.
A

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how did it go? well, i will tell you. The first thing I really liked was that the installers are employees and not sub contractors. I was somewhat nervous when i was told the tile alone would take 5 days.
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teh tile installer arrived Monday and was ready to go. I guess i was not ready for all the dust. LOL. I was nervous when teh dust was everywhere and started to second guess myself if i did the right thing. Well once
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started to get the installation going i stayed in my office with the door closed and when i came out for lunch and he had almost the entire dining room done and when i saw what it looked like a smile quickly came to my face. Becuase I changed how the tile and carpet were going to be laid out (tiled dining room which was carpeted, tiled hallway which was carpeted, change angle of tile through foyer straight through to the hallway) there was a lot of uncertainty. Ok next,
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did an incredible job on the
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and there were some very very small cuts to make sure the
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were straight. WOW! he did it. I was truly very pleased at his success in getting it all perfectly straight and then the care he took with the grout which now only shows a veyr thin line.Woudl not hesitate to use them again for tiling.
OK NEXT the carpeting. Well, first i was somewhat amiss that the entire carpet was being cut in my driveway with the weather not perfect. Had to keep running inside and out to cover the carpet form getting wet. It did in fact get wet in a few places. The installer was smart enough though to cut most of the pieces and put them inside the house for the different rooms.
although a little tense at times it all went well. I now have all new floors in my home and it looks great. Now its just getting everything back where it belongs. Thank you
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.
- PETER R.
A

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Everything about the experience was wonderful from start to finish!
I was contacted promptly and set up with
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as my customer service rep. He was very patient and helpful with every question or concern I had. Did not get flustered when I changed my mind for the umpteenth time, lol. He was very friendly and happy to make any changes I wanted or when I decided to go in a whole different direction like I did twice during the decision process. The whole store was great. Soooo many choices and options. I was allowed to take samples home to play with and see which ones I liked better. I took home LOTS of samples and exchanged them several times, it's very hard for me to make a decision.
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didn't even flinch, he was such a pleasure to work with and was always happy to talk to me on the phone. No pressure to "make a sale", just there to help with whatever he could. Also let me know which materials similar to what I was choosing were just put on sale and would save me some money. Gave me a military discount and the Angie's List coupon. He overestimated the cost of my installation so there wouldn't be any surprises at the end and there weren't. My final cost was a few hundred dollars less then the estimate he gave me and the extra bags of floor prep that were not needed were removed from my bill, lowering it even more. Wonderful!
The installation crew was awesome as well. The crew supervisor was outstanding! He made sure I was happy at all times. They showed up on time every day, were polite, courteous and friendly, were very considerate of my home and were very careful with my things when moving the furniture, they worked very fast and efficiently, didn't make a mess and cleaned up all work areas when they were done. They didn't even take lunch, they worked straight through. The supervisor noticed a small error in the laying of the entryway laminate and immediately brought it to my attention and had them take it up and relay it correctly. Awesome guy! My flooring job that was supposed to take 4 days to install, only took 3, and they did an awesome job!
The floors all look EXCELLENT!!!
They were installed perfectly, I have absolutely no complaints whatsoever! Everybody who comes over just raves about how beautiful they are.
And the last meeting to settle up and pay the last part of the bill was just as enjoyable as the first meeting.
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is truly a great sales rep and someone I really enjoyed working with. Whenever I decide to replace the carpeting in my bedrooms I am definitely giving him a call, he's got my return business!
- Sheila S.
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All of the work done was completed in 7 days. The work was totally satisfactory.
There was a scheduling mix up that delayed the work by about 1 day. Not a huge problem.
There was minimal dust due to their dust collection system. There was a plastic curtain erected to keep dist out of the rest of the house when they were sanding the floors. They were careful to dust off all objects in the room before they left.
They carefully matched the new stain on the floors were the newly finished floor joined the existing patina of the old floors.
All of the new moldings and transition pieces were installed and stained exactly as we had specified.
We felt with the amount of work done, the price was very fair.
All in all they did a great job.
- Daniel S.
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We went to their store after checking Home Depot and Lowe's.
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had a fantastic selection of all types of flooring, not just carpeting. We explained to
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what we had in mind and he showed us numerous varieties and styles available to us. We had a concern that the size needed to be 15 foot width. They had a good selection of 15 foot carpeting but the one we really liked was 12 foot width.
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came to our home on 8/25/14 and gave us an estimate and showed us how the 12 foot would not be any issue ~ so we were able to stick with our first choice and didn't need to select something different that was 15 foot width.
At the time of the estimate we paid the 50% deposit and they ordered the carpeting. It was delivered on 9/5/14 [delayed slightly due to the holiday weekend] and we paid the remaining balance when it was completed. We were pleased that their charge for taking up and disposing of the existing carpet was only $300 of the total of $1,358.23. They did an excellent job removing the existing carpet which had linoleum underneath.
The total process took about 3 hours and we are extremely pleased with all the work done in our home.
- KAREN AND GEORGE K.
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was completely responsive and helpful. I had been trying to get another provider, highly rated on Angie's list, to perform this same job. In short, that provider was terrible--almost non-existent--with communication. From beginning to end,
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, Pieter
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and the crew were excellent in every way. This was a small job, and I am pleased that
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was happy to accept the work, from research to installation. The price was right and I am ever so happy with the results--will recommend
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to anyone who needs carpet installation. Thank you!
- Jennifer H.
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replied very quickly to our inquiry and was able to estimate the next day. We were working to get the house ready to list for sell and needed someone who could work around our schedule and other contractors.
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was able to fit us as on the day we needed without a problem. The works was done quickly and professionally. I would recommend him with no reservations.
- David N.
F

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2 words: TERRIBLE EXPERIENCE with
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Southlake.
Let me elaborate (sorry for the length!):
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quoted $6,250 for carpet installation (scheduled two weeks in advance), competitive with other companies. When sales agent
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G stopped by with the contract, he insisted to receive $3,100 for down payment but agreed then to wait a day so I could read their terms:
- Point 3: "Scheduled times are approximate..."
- Point 19: "No cancellation or change can be made after 7 days from date of contract..."
After 5 days, I informed
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G to remove just the stairs from the quote, as we would go with hardwood on them. He told me that this wasn't possible anymore as the carpet had been ordered but after referring to contract point 19, I was told "Oh, OK, no problem, let me see how this affects the quote"! Removing 18 stairs and 2 landings reduced the quote by ridiculous $261.72!!! Why? Because over 85% of stairs would have been covered with 'waste-carpet-pieces' and the small reduction was just the installation fee. FINE!
On 08/29, I received a call to confirm next day's installation and on 08/30, I moved all upstairs furniture to facilitate the job. The crew was supposed to start between 9-11am. Surprised that no installers were there at 10.50am, I called
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(who was most probably sleeping according to his voice and background noise). 45 min later or so, I received a call from the installation manager letting me know that the crew had a family emergency (sure, whatever...) and wouldn't be able to come but that she had found another crew for the next day (
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didn't pick up his phone anymore). Thus, I moved some basic furniture back so my wife and 2 children had a place to sleep. On 08/31, same scenario: furniture back out and at 10am, call from installation manager: no crew, thus no installation! Again, I was assured that the third crew would definitely show up the next day (09/01). So, furniture back in, on 09/01, furniture back out and call around 9am: AGAIN no crew!!! I lost my temper and oh wonder, 10 minutes later, a new crew was found that could come that day. They came but had of course the original quote, still mentioning the stairs. I tried to reach
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G without success....
After a 'just-ok-installation-job' (very visible seams; in addition,
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G never asked what patting we wanted under the carpet and went with a really hard one), all the undeniable inconvenience for a family with a baby and 3-year old, cancelled labor-day party and forced cancellation of another contractor that was supposed to work in these rooms, I asked for a small discount (not mentioning any $ amount!), now directly speaking to the sales manager
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M. Indifferent,
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M told me that they already made adjustments to the original quote by removing the stairs (portraying it as a big favor and not mentioning contract point 19) and that a small discount wouldn't make me happier... WRONG!
Final icing on the cake, I was notified that the amount due was higher (by just $1.01) of the actual remainder. Fortunately, I had an 'email-trail', despite of
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G and
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M being rather reluctant in giving things in writing!
Conclusion:
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FLOORS: NEVER AGAIN!!!
- Marcel M.
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I needed the estimate within a short time period and they were willing and able to accommodate my request.
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arrived promptly the next day and did a careful, thorough job. I was unable to be present for the visit but was told that he was kind, pleasant and very professional. He emailed the complete estimate within a couple of hours. The quote itself is very fair and reasonable. We highly recommend
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.
- Nancy R.
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All Flooring Installers in Caldwell, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Aggieland Carpet One

4093 State Highway 6 South
College Station, TX

Aladdin's Flooring America

1114 W BEAUREGARD AVE
San Angelo, TX

Ben Villanueva Carpentry

9595 FM 50
Brenham, Tx

Bradley Fritz Construction

5760 Baranowski Rd
Brenham, TX

Builders Carpet & Design Center

3100 Alma Rd
Mckinney, TX

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Centex Residential Services

W HWY 190
Copperas Cove, TX

Color Interiors

3999 I-45 N.
Conroe, TX

Color Your Carpet

9733 Elaine Rd.
Jacksonville, FL

Construction Concepts of Texas,Ltd.

1902 N Midland Dr
Midland, TX

Cross Timbers Family Services

1794 N Graham Ave
Stephenville, TX

Custom Masonry

6215 Cool Springs Dr
Arlington, TX

DETTEN'S FURNITURE & FLOORING

209 E PARK AVE
Hereford, TX

Dial One Service

911 Carlsbad
Mesquite, TX

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

E J Home Repairs

PO Box 152
Disney, OK

Elite Concepts General Construction Group

P.O. Box 9214
Greenville, TX

Exquisite Designs

47332 Sterdley Falls
Sterling, VA

Fashion Floors Carpet One

3300 W Wall St
Midland, TX

Handyman Service by Ralph Kallie

1603 E Tom Green St
Brenham, TX

Hill Country Pest Control Inc

305 Lemos St
Kerrville, TX

Home Solutions

3904 N John Stockbauer #110 Victoria, TX
Victoria, TX

Homemade Design

41 Monument Ave
Boston, MA

Houston Tile Works, LLC

532 Aspen Lane
Wallis, TX

iCork Floor

20612 84th Ave S
Kent, WA

JD & Son General Contracting

8901 Highway 87
Lubbock, TX

Kinson Consulting

Po box 617
Elkhart, TX

Lauriano's Handyman Service

924 wood way
Richardson, TX

Locke - Star Inc. -- Star Over Texas

P.O Box 338
Port Aransas, TX

M & D Construction

13143 Patterson Rd
Iowa Park, TX

M & M Construction & Remodeling

2012 Market St
Laredo, TX

Miracle Method of SW Houston

By appointment only
Stafford, TX

NiceFloors

3262 Ruckriegel Pkwy
Louisville, KY

NV Home Improvement

PO Box 2084
Trinity, Tx

Premier Home Design

2902 Redsky Pass
San Antonio, TX

PRESTIGE HARDWOOD CONSTRUCTION

7501 TANGLE BRIAR DR
Brownwood, TX

Quality Services

2709 Hwy 176
Big Spring, Tx

R&R RESTORATION

504 s 7th
Kenedy, TX

Rite Construction Services-East Texas

2426 E. State Hwy 7
Nacogdoches, TX

ServiceMaster Restoration & Cleaning

801 Russell Palmer Rd
Kingwood, TX

Smitties Complete Home Improvement

414 N 4th St
Jacksboro, TX

Stanley Steemer

9501 N Navarro
Victoria, TX

Stanley Steemer

4103 Kramer Ln
Texarkana, TX

Superior Stains

4161 Highway 36 N
Brenham, TX

Sure-Fit Measures LLC

140 Riverwalk Dr
North Port, FL

Tanner Construction

3520E FM 1161
East Bernard, TX

The Carpet Store

2810 East FM 700
Big Spring, TX

TileNTx4U

278 CR 2500
Bonham, TX

VICTORIA FLOOR SURFACING

119 YUCCA DR
Victoria, TX

Villanueva Carpentry

4433 Joyce Circle
Burton, Tx

Ward Furniture & Flooring‎

180 Interstate 45 S
Huntsville, TX
Caldwell Zip Codes

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