Bulverde Glass Repair And Installation Articles

Sample Reviews

F

Rating
Late June/Early
Bulverde Glass Repair Companies Provider Name Locked


Initial appointment with
Bulverde Glass Repair Companies Provider Name Locked
in late June or very early
Bulverde Glass Repair Companies Provider Name Locked
; he takes window measurements, and peels sample of window tint off of one of the two windows that has tint on them so they can match the tint. He says he'll call next day to confirm the pricing quote, and take the official order.
Bulverde Glass Repair Companies Provider Name Locked


After not hearing back, about 10 days later, I call
Bulverde Glass Repair Companies Provider Name Locked
, to which he responds (after a minute of clearly realizing he's dropped the ball on my order) "Oh, I was going to call you tomorrow, I left your phone number in the office." ??
Several days later (week or so)
Bulverde Glass Repair Companies Provider Name Locked
calls and leaves me a voice mail to get my CC#. We play phone tag for a day or two, so his last voice mail tells me to call the office, which I do, and was able to give someone (a lady) my CC#.
Bulverde Glass Repair Companies Provider Name Locked
calls me again a day or two later to get my CC#. ?? About two weeks later, I get a call from window tint guy to say he needs to get a sample, even though
Bulverde Glass Repair Companies Provider Name Locked
took a sample of the tint when he originally measured it during original appointment 3-4 weeks earlier. This gentleman came out later that day to get another sample, even though
Bulverde Glass Repair Companies Provider Name Locked
had taken one previously. A week or so later (
Bulverde Glass Repair Companies Provider Name Locked
29th or 30th), I get a call from scheduler; we set up install for 8:00 AM on Monday morning, August 4th
August
Monday, August 4th: Installers show up an hour late, which means I have to reschedule, as I have an appointment I have to get to. When I asked them why they were an hour late, they said they were "not sure why someone would have set it up for 8am, there's no way we'd get here by then," since they don't report to work until 7:30, then they have to load the truck and drive to the work location.I call the office later that day, talk to someone there and reschedule the installation for 8/6
Tuesday, August 5th: Someone calls me from the office to say they need to reschedule the missed call from 8/4, even though I've already rescheduled it.
Wednesday, August 6th: Different installers show up on time, tear both windows out and apart before they realize that 1) both windows are tinted (only one was supposed to be) and 2) one of the windows is the wrong size. They are able to pull the tint off the correctly measured window and replace it, but have to reassemble the still-broken window that was mis-measured and put it back. During this process, they
Bulverde Glass Repair Companies Provider Name Locked
the home alarm magnets attached to that window, so now I have a window that 1) is half covered with tint, 2) my home alarm for that zone doesn't work.
Wednesday, August 13th: Around 10am - Having not heard anything, I call the office and talk to
Bulverde Glass Repair Companies Provider Name Locked
, the scheduler, who says the replacement window is in, they just have to get it tinted "unless I don't want it tinted." (???) During this call I let
Bulverde Glass Repair Companies Provider Name Locked
know that the alarm isn't working and, when they come out to replace the window, they need to bring magnets to repair that; he says he's made a note of that.
Monday, August 25th, 4:20pm: - Leave message for
Bulverde Glass Repair Companies Provider Name Locked
, as I haven't heard anything.
Thursday, August 28th - return call from
Bulverde Glass Repair Companies Provider Name Locked
, we scheduled install for Tuesday, 9/2 at 1:00pm.
September
Tuesday, Sept 2nd, 1:10pm: - installers arrive, without magnets for window alarm I'd requested. As well, the replacement window is, once again, the wrong size. Job still not complete. I ask installers who the office manager is, they tell me
Bulverde Glass Repair Companies Provider Name Locked
is who I would need to speak with.
Tuesday, Sept 2nd, 2:10pm: I call and ask for
Bulverde Glass Repair Companies Provider Name Locked
, get her voice mail, leave her a message asking her to call me back.
Sunday, Sept. 7th: Send email to
Bulverde Glass Repair Companies Provider Name Locked
general email given on the website, attached this history (through Sept 2), letting them know that I'm going to file BBB complaint if I don't have a firm path to resolution by Wed, Sept. 10th.
Monday, Sept 8th: Received a call at 8:43AM from
Bulverde Glass Repair Companies Provider Name Locked
(as well as an email that I found later) saying they can install new glass on Tuesday, 9/9. I call him back, and we schedule install for Thursday, 9/11 at 1:00, as that's my earliest availability. Reminded
Bulverde Glass Repair Companies Provider Name Locked
of the alarm magnets as well, which he didn't know about (even though I had documented it in the email I sent on the 7th). He said he'll make sure the alarm magnets will be repaired as well as the window on Thursday.
Thursday, Sept. 11th: Two installers arrive pretty much on time, around 1:10, and finish the window repair. They did not have the alarm magnets, though, as
Bulverde Glass Repair Companies Provider Name Locked
promised they would. I'm not going to worry about the alarm magnets, though, as I'm just
Bulverde Glass Repair Companies Provider Name Locked
-
Bulverde Glass Repair Companies Provider Name Locked
. I'll figure those out on my own. Needless to say, I will never work with
Bulverde Glass Repair Companies Provider Name Locked
again in
Bulverde Glass Repair Companies Provider Name Locked
if I can help it.
- Kirsten R.
D

Rating
I had them come out for an estimate on replacing one pane of broken glass on a sliding patio door. I also requested that they replace the lock, which was broken. When they called me they told me that it was cheaper to replace the entire door and quoted me a price of $275. I agreed and they ordered the door (I was told). It took many weeks for them to get the door. When they came to install, they did not have a door, but only a pane of glass, which they said would be the same price. I told them that I had wanted the entire door replaced and had been told that was what they were ordering. They had no response and went ahead and installed the glass only. There was no offer to fix the lock. I told them I was unhappy and they did not seem to care. When I say "they" I am referring to the owner and one employee.
- Catherine S.
A

Rating
Finding a company to replace this window proved more difficult than I expected. The company that installed the conservatory went out of business and a local conservatory company and several glass repair companies said they would not undertake the repairs on classic conservatories- apparently in expectation of poor quality window frames. At first,
Bulverde Glass Repair Companies Provider Name Locked
seemed also to turn down the job, but reconsidered and said they would come out and take a look. The estimator and later installer (
Bulverde Glass Repair Companies Provider Name Locked
) examined the window, determined the window construction and engineering was of good quality and could easily be repaired. He expertly disassembled the front pane to take accurate measurements and determined the low-e nature of the glass. He ordered the glass and a couple of weeks later (I was out of town), he expertly replaced it. In a room comprised of windows, the replacement window appears undistinguishable from the other windows in light transmission and transparency and color. Couldn't be more pleased. Appreciate the fact that
Bulverde Glass Repair Companies Provider Name Locked
made an exception to its policy of not accepting this type of work and decided to come out and take a look at the job- got a fine result. Particularly pleased with
Bulverde Glass Repair Companies Provider Name Locked
's expertise and professionalism. ---------------------------------------------------------------- Also used
Bulverde Glass Repair Companies Provider Name Locked
to replace a broken double pane casement window in a rental property. The work done and price paid was equally satisfactory.
.
- Ransom R.
A

Rating
Bulverde Glass Repair Companies Provider Name Locked
was great and the project turned out great. We reached out over e-mail and he quickly responded the next day. He came out to give a detailed estimate at a time that was convenient for us the following day. The price was in line with the other quote we received and included everything (no
Bulverde Glass Repair Companies Provider Name Locked
fees). Based on our fixtures,
Bulverde Glass Repair Companies Provider Name Locked
recommended and ordered hardware that matched the existing design. Other reviews have commented on the how quickly
Bulverde Glass Repair Companies Provider Name Locked
completes projects which we also found to be true. Our bathroom contractor had told us to expect 4-6 weeks from their typical shower door vendors but
Bulverde Glass Repair Companies Provider Name Locked
got it done in half the time. We signed a contract on the Aug 27th and everything was done by the Sep 13th. I highly recommend
Bulverde Glass Repair Companies Provider Name Locked
for anyone doing a glass shower door project.
- Marissa I.
A

Rating
We found
Bulverde Glass Repair Companies Provider Name Locked
& Sash on the Internet after trying to locate a supplier for gold-veined glass. They sent free samples for review. We ordered the mirrors based on the samples; and they subsequently shipped them in remarkable crates so there was no damage. (They are located in New
Bulverde Glass Repair Companies Provider Name Locked
City and we are in the greater
Bulverde Glass Repair Companies Provider Name Locked
, DC area.) We are extremely pleased with the exceptional quality of the mirrors and that the samples were accurate "reflections" of the product. The service and responsiveness of
Bulverde Glass Repair Companies Provider Name Locked
& Sash was first rate.
- Don G.
A

Rating
Bulverde Glass Repair Companies Provider Name Locked
sent two installers out to mount special mirrors on the doors of the closets. They arrived on time, did a beautiful job at the price previously stated, and completed the task in about an hour. They provided our requested metal frames and took considerable care to ensure that the mount was square and the frame was properly set. We are extremely pleased with the service and will use them on our next project, the bathroom, as soon as we get to it. I recommend them to anyone interested in quality work and craftsmanship.
- Don G.
A

Rating
As a result of the storm, there were a lot of homes that needed window repairs so they were backed up. It took 3 weeks from the time of their first visit to the time of the repair. We have used them in the past and they have been very responsive.
- Robert W.
A

Rating
Very happy with this company! Fast service, priced well. Very professional, glass installed in less than an hour. Friendly, pleasant staff, from the telephone receptionist to the installers. They showed up at exactly the appointment time, both to provide an estimate and to complete the installation. Would gladly use them again, highly recommend.
- Laurie B.
A

Rating
They were punctual in arriving for the estimate, and the turnaround for my order was only a couple of weeks. When they came to install the shower door, they discovered that my tiles were loose and were unable to complete the installation. They gave me the name of some tile repair services, and told me to call them when the work was complete - they'd return to install the door at no extra charge.
They arrived on December 23rd - the last day they worked before the holiday closures. They squeezed me in because they wanted to ensure my work was done before Christmas. They did a great job, and I would definitely hire them again!
- Nicole R.
F

Rating
Discussing the potential work with an OFFICE MANAGER (
Bulverde Glass Repair Companies Provider Name Locked
) rather than a technician seemed odd.
Bulverde Glass Repair Companies Provider Name Locked
requested that I send photos of the windows as she was "having a hard time visualizing" what needed to be done. Sent email to company through their website. Never got a response. Subsequently forwarded email to
Bulverde Glass Repair Companies Provider Name Locked
's personal email. Called to confirm receipt and - surprise -
Bulverde Glass Repair Companies Provider Name Locked
decided that a visit from a technician was necessary. Appt. made with a one-hour window. Technician never showed. Phoned office to find out where technician was. After holding, then being switched unceremoniously to the technician (
Bulverde Glass Repair Companies Provider Name Locked
), discovered that
Bulverde Glass Repair Companies Provider Name Locked
went to the house EARLY and "saw what he needed to see from outside; charge to fix would be $300." When I asked why an appointment was even made when the customer didn't have to be present and why the appointment time wasn't honored, the technician said he could care less whether he did the work or not and hung up the phone.
- Monica G.
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All Glass Repair Companies in Bulverde, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

210-Remodel Payless Home Improvement

517 W summit
San Antonio, TX

A & B GLASS

507 Ware Blvd
San Antonio, TX

A D S Professional Glass Coating & Tinting

16102 University Oak
San Antonio, Tx

A to Z Constrution

8519 Stonebridge #1
San Antonio, TX

A-Screen Company

431 Norrthridge
San Antonio, TX

A1 Glass Coating

2029 Pat Booker Rd
Universal City, TX

AAA GLASS

1406 W COMMERCE ST
San Antonio, TX

ADA Solutions of Texas

102 Orion St
Lakeway, TX

Affordable Glass & Mirror Inc

418 Fresno
San Antonio, TX

Affordable Renovation Services LLC

524D Exchange Ave
Schertz, TX

Alamo Handyman LLC

6735-A Low Bid Ln
San Antonio, TX

ALL PRO SOLAR SCREENS AND GLASS

1630 ANNA LEE
New Braunfels, TX

ALUMINUM SCREEN PRODUCTS

146 RHINE TER
New Braunfels, TX

AMBIANCE BY DESIGN

San Antonio, TX

ANCHOR CONSTRUCTION CO INC

6790 GASS RD
San Antonio, TX

Architectural Glass and Remodeling

3736 FM 482 Unit 1
New Braunfels, TX

Astro roofing & construction, LLC

11207 Sierra Trail
San Antonio, TX

austincutglass

p.o. box 65211
San Antonio, TX

AUTO GLASS DISCOUNT DEPOT

13703 TOPPER CIR
San Antonio, TX

B. A. Construction

San Antionio, TX

Belden's Automotive & Tires

22000 Bulverde Rd
San Antonio, TX

Bexar C&R Construction

5039 Sierra Madre
San Antonio, TX

Binswanger Glass

965 Ridge Lake Blvd
Memphis, TN

Boulder Construction

107 Hill Country Ln
San Antonio, TX

CAIT SHEE ART GLASS

522 MOUNTAIN CREEK TRL
Boerne, TX

Carlos Reyna Glass

8731 Bent Willow
San Antonio, TX

Collectors-Outlet

76 Pulaski St
Ware, MA

Copano Custom Cabinets

218 Trade Center Dr
New Braunfels, TX

DC Tile & Home Remodeling

7800 IH 10 W
San Antonio, TX

DIRECT BUY OF SAN ANTONIO

12663 SILICON DR
San Antonio, TX

ESTRADA'S CARGLASS

122 W. RHAPSODY DRIVE
San Antonio, TX

Finishing Touches Tile / Granite

10221 Dugas dr.
San Antonio, TX

G&S Glass & Door Products

616 Delaware St.
San Antonio, TX

Glass and Mirror Company

9650 Datapoint DR Suite 114
San Antonio, TX

Glass Doctor

13311 Cepeda Cir
Helotes, TX

Glass Doctor of New Braunfels

1937 N Interstate 35
New Braunfels, TX

Hail Pro

151 W Rhapsody Dr
San Antonio, TX

Hare's Glass Company

4276 Gate Crest
San Antonio, TX

Harry A Eberhardt & Son Inc

2010 Walnut St
Philadelphia, PA

Innovative Kitchens & Baths

17313 Bell N
Schertz, TX

Jo Flores Contracting LLC

623 Sunglo
San Antonio, TX

JOHNNY & SONNY'S GLASS CO

4255 INDUSTRIAL CTR
San Antonio, TX

Juan Villa Construction

6006 Plumbago Pl
San Antonio, TX

Kelly Custom Homes

San Antonio, TX

King's Auto Glass

San Antonio, TX

Kiwi Custom Design

124 West Ridgewood Court
San Antonio, TX

Kustom Window Tint

2312 Perez St.
San Antonio, TX

Leon R Ojeda General Construction

3204 W. Cesar Chavez Blvd.
San Antonio, TX

Lopez Contracting

3822 S Mittman St
San Antonio, TX

Loviolette Enterprises

120 Faldyn St
Bastrop, TX

Masters Construction

8001 Hunley Ridge Rd.
Matthews, NC

MIDAS AUTO SERVICE EXPERTS (2 LOCATIONS)

6659 SAN PEDRO AVE & 3819 FREDERICKSBURG RD
San Antonio, TX

MIKE BRYAN'S CAR CARE CTR

1406 W Commerce St
San Antonio, TX

Miracle Method

10427 Perrin Beitel Rd
San Antonio, TX

Mission Glass

5504 Bandera Rd #701
San Antonio, TX

MNM LASER ENGRAVING

8918 TIMBER RUN
San Antonio, TX

Mr Plumber Plumbing Co

7966 Mainland Dr
San Antonio, TX

Patriot Custom Homes Inc

1090 Stone Br
New Braunfels, TX

Precision Auto Masters

725 San Pedro Ave
San Antonio, TX

REBATH OF SAN ANTONIO

15719 Hwy 281 N between Brook Hollow Thousand Oaks
San Antonio, TX

Restore Your Door Houston

10060 West Rd.
Houston, TX

Rivercity Glass

PO Box #760625
San Antonio, TX

RSMT Masonry, Tile & Remodeling

116 Woodcreek Circle
Mc Queeney, TX

Safelite AutoGlass San Antonio

11105 Landmark 35 Dr
San Antonio, TX

Safelite AutoGlass San Antonio

6400 Ih 10 W
San Antonio, TX

Samuels Glass Company

221 NEWELL AVE
San Antonio, TX

San Antonio Shower Doors

5504 Bandera Rd
San Antonio, TX

Shalom Remodeling

9419 Gold Hl
San Antonio, TX

Slide-Ezzz Sliding Door Repair Products

1746 Sharon Hogue Rd
Masury, OH

Source Home Improvement, LLC

1526 Slumber Pass
San Antonio, TX

SOUTH TEXAS GLASS

12151 VALLIANT ST
San Antonio, TX

Southwest Exteriors

2430 Freedom Dr
San Antonio, TX

Stark Art Glass

36 Dalton St
Asheville, NC

Sterling Construction & Remodeling

6243 Vance Jackson
San Antonio, TX

Thad Ziegler Glass

3055 N Pan Am Expy
San Antonio, TX

The Carpenter's Hand

5318 Chestnut View
San Antonio, TX

The Door Refinishing Co

PO Box 2027
Tomball, TX

The Home Depot - Culebra

5638 W Loop 1604 N
San Antonio, TX

The Interior Edge LLC

4737 Shavano Oak
San Antonio, TX

The Moving Man

4 Dominion Dr, Bldg 4, Suite 250
San Antonio, TX

The Window Experts

Serving the Greater San Antonio and Austin area
San Antonio/Austin, TX

TRIPLE J'S DOOR INSTALLER

4539 LAKE BEND W
San Antonio, TX

Triple R Glass

6135 Imperial Topaz
San Antonio, TX

VINNIE'S PAINTING & REMODELING INC

8222 VICAR ST
San Antonio, TX

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