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I arrived at 0700hrs on Sunday 29 December 2013. There were approximately 5 cars ahead of mine. Within 5 minutes of arriving, a Service Department Representative had my car checked in and an estimate of work with my concerns being the first. My questions regarding the repairs were answered within the first hour of being there. I was expecting to have front brakes replaced, however the wear did not require them to be replaced.
The service department is always professional and helpful. I spent a significant amount of time waiting for my car to be serviced and detailed. The service representative,
Overall the total service took 7 hours on a busy Sunday. All repairs were accomplished and done well. The detail job was excellent. By comparison the tire package would have been $75 more anywhere else. After some research the closest price for all of the repairs would have been about $125 more expensive. Not bad for dealer work.
They told me I have to replace my 4 tires to pass the inspection. I was not convinced.
In the beginning of 2013 the depth of tire is 6/32 and I only drove 4000 miles in one year. The minimum requirement to pass the inspection is 2/32. ...more /> And actually before this I drove my car to another body shop for PA inspection. It failed because of some of rusty of brake line and some arm bushing issues. The total cost is 800 USD. By the way, they waived the charge of inspection for me as I choose not to fix these issues. But they confirmed that the depth of tires is 4/32 and OK for another 10000 miles.
Compared to 800USD, finally I decided to choose
Maybe I am wrong but I am not convinced that the tire needs to be replaced. If you have a second option, get a different opinion before you take any actions.
Never went back.
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