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Brownsville Car Transport Articles
I was initially told 7 days. 7 days later I inquired via email and received no response. I went through the receipt and had to call the vendor personally who said 7-10 days. Finally, on day 11 teh vehicle arrived.
I was fine with the timing but if it is 7 days, make that happend; if 10, OK. If 11 days, state that. Or, provide a courtswey update and feedback along the way.
I began this process very early before the move--finalizing the deal in March. My furniture and I physically moved on 7/01. The window I was given began June 24th and I was prepared to rent a car in my old place for a few days, if need be, in addition to renting a car in the new place during the transition.
The window came and went with no communication. I had already planned to rent a car in California, figuring 7-10 days would be enough. Once in California, I followed up my unanswered emails with a phone call and finally caught them in the office. There were plenty of excuses, but little action. It seemed that the brokers are at the mercy of whatever drivers were available and a lot of drivers had taken off for the
NONE of these challenges were mentioned to me when I hired the service through Angie's List. Various schemes were then suggested, involving me getting the car moved to a better location. I had to hire someone to do a two-hour round trip to Roanoke to drop off the car. It was finally dropped off at my new home on
I cannot believe these folks are even in business. After I left town, I never, ever heard from
Lessons learned: 1) Move your car yourself or in your moving van (my mover doesn't do that), if possible. 2) If someone isn't communicating, assume the worst and go to Plan B immediately (which in my case meant flying back and getting the car myself.)
3) Do NOT use this broker.
I was given this company and it was the only one listed on Angies list. I communicated by email and they gave me the price of about $1050 which was about $200.00 then other companies. Also, they don't do door to door. They wanted to meet me at a mall. I would then have to find a ride home. I guess it would be the same on the other end.
days) so I could prepare the car. She said the driver would contact me the day before to arrange pick-up location, since my street was too narrow for the car hauler. The driver who picked up the car was professional, and the truck was in excellent condition. My only negative is that he didn't give me a day's warning, he called early in the morning for pick-up that day. This happened again with drop-off. He was a day early (a good thing), but called my daughter on a Saturday afternoon wanting to drop off the car that evening! We both scrambled a bit, but it worked out.
I would use this company again, I think the little glitch was the driver, not the company.
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