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F
"They came last sat to connect my service. When they came out they told me there was something wrong with the pole. They told me to call and someone would come out" on monday. When I called on monday, they told me they would not come out for 2 weeks. I told them that was unacceptable, I spoke with a supervisor and was told that someone would call me back in an hour. After 3 hours I called back and they told me they had scheduled me for this Friday, that was unacceptable. I spoke with another supervisor, and was told I would be called back in a couple hours, I have not been called back 24 hours later.

-Belinda K.

F
"I was put on-hold this morning for 20 minutes. Then, the service rep told me I had to talk to someone else. So, I was put on hold for another 25 minutes. Now," I have been forced to call CenturyLink again because my issue couldn't be resolved by the rep on the on-line chat. I was on-hold again for 20 minutes before I could even through. Again, that person had to transfer me to "the appropriate service person." After 5 minutes, my call was sudenly disconnected from CenturyLinks end. So, I had to call a third time. Now, i have been waiting for 15 minutes to get through to someone again. I have been forced to waste an hour and a half of my time waiting for customer service reps at a COMMUNICATIONS COMPANY. Delta Airlines has a service where the customer can leave their number and Delta will call that customer back when their number comes up in the queue. CenturyLink has the nerve to have a recurring taped message that says, "Your call is very important to us. Thank you for your patience. A representative will be with you shortly." What a bunch of horseshit that is!!! Companies who value their customers don't make them wait for more than 5 minutes, TOPS. I WOULD NEVER, EVER, EVER USE CENTURYLINK AGAIN. I WOULD NEVER, EVER, EVER RECOMMEND CENTURYLINK TO ANYONE, NOT EVEN MY WORST ENEMY. THE WORST CUSTOMER SERVICE I HAVE EVER, EVER EXPERIENCED!!!!!!!!!!!!!!!!!!!!!

-Nancy P.

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Internet Provider reviews in Briarcliff

C

Rating
Phone service is fine. I am very happy with that. Their internet service is really erratic. It has slow, poor and bad connections.
- William B.
D

Rating
The repair person updated the modem "codes" and "checked" all the lines. He then claimed there was nothing more he could do and he hoped it helped. It didn't. So we are expected to pay an outrageous $110 for cable and wifi that works on and off. TWC talks a good game, but does nothing to actually fix the problem. According to the repair person, as people in the area continue to sign up for their service, it is only going to get worse for everyone. However, the price continues to rise for their service.
- Heather S.
C

Rating
It is terrible and they're expensive. I don't like them at all but I don't want to go to a dish so I'm stuck.
For the money, the TV goes out frequently. I know that's a complaint the dish people have when there's a storm the TV goes out, well, I've lost television quite frequently. I have HD. I don't know if the HD if it buffers or what it is but it always pixels so you can't see the screen. I think I should be getting a deduction. If my TV is off for several hours of the day, that should come off the bill. I have to say though, when you do finally get their tech support people they are good. They're extremely patient. It takes a long time sometimes to get to their tech people and it's a little inconvenient since I have my phone with them I have to call on my cell phone, I can't call on my landline because if they have me unplug stuff I
Briarcliff Internet Service Providers Provider Name Locked
them and I have to start all over again. That happened to me a couple of times before I figured it out. But when you do get tech support they are very patient, they take their time and I've been very happy with the help I've gotten.
When they say they're coming, sometimes they are late but they come.
- Patricia P.
C

Rating
The only reason I am sticking with Direct
Briarcliff Internet Service Providers Provider Name Locked
is because it has area sports programming I like. But I am so frustrated with them I am getting ready to dump them. They say they are going to do stuff and then they don't deliver. I told them to cancel me as of the 28th. Their retention department called me so I told them what all has been going on, which kind of blew them away. Then somebody else called me again and I am talking to a guy and he is kind of blown away by what I am saying and then all of a sudden there is a woman on there saying she is with the retention department. I asked what happened to the guy and she said she did not know so I think the idiots are running the asylum. I am kind of interested to see what happens now that AT&T owns them. Cable is cheaper. Their quality is decent when the weather is good. They never sent anybody out, but they will send stuff to me. They don't keep you on the phone for two hours like cable does.
- Peter N.
B

Rating
I call them and they just come out; we never take anything to them. They are working out just fine. We have had them for years. I like the cable and the internet service is pretty fast. I always believe there is room for improvement. The quality is just fine; we have not had any problems. If we need anything it has been pretty punctual.
- Angela L.
F

Rating
I have had to call them every month and argue the bills. They pulled a bait and switch and would not allow me to go back to my original plan even though they said I could. All I would like is to get out of the contract and they will not allow this unless I pay $10 a month for the life of the contract.
- DIANE & JOHN P.
N

Rating
we go only make by appointment. because they are always busy to assist customer on the phone and online. they are online store and also have a lot of customer buying their products from local retail. but first must make by appointment,
- Min Yan K.
F

Rating
I do not remember the date of service, but I felt compelled to write a review because of how bad the service was. In fact, I ended up filing a complaint with the BB&B and the FCC.
I ordered service and was advised that my speed would be 7 mbps. When the guy came out, he told me only a speed of 3 was possible in my area. I called to complain and they told me that in fact, a speed of 1 mbps was available, and that if I wanted to increase my speed to 3, I had to pay more. After calling and emailing them countless times re: this issue, with absolutely no response whatsoever, I filed these reports. Not only that, but they charged me for coming out when they told me via phone that there would be no charge. After filing these complaints, they reversed this charge, but my speed continues to be way below a 7. I will NEVER again use
Briarcliff Internet Service Providers Provider Name Locked
and will never recommend them for residential service.
- Terry J.

Internet Service Providers in Briarcliff, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advanced Wiring

12329 Cahone Trail
Austin

AE Austin

1205 Rio Grande St
Austin

Affordable Mobile Marketing

4637 Crabtree Boulevard

Alexander Technical Resources

1263 Glenwood Ave. SE

Amazon Business Services

41325 clear water way
Austin

Andy's Web Tools

646 N Riverside Dr

AT&T

PO Box 989029

AT&T U-verse

141 SW Wilshire Blvd
Burleson

Austin Writing Services

PO BOX 16594
Austin

Austinhandimon.com

13425 FM 620
Austin

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

B&G Media Group

B&G Media Group, LLC
Austin

BEC Construction

2247 Settler Pkwy. Loop
Round Rock

Best Practice Institute

410 Evernia Street

Boom Consulting, LLC

3571 Far West Blvd. #42
Austin

Business Communication Solutions

1508 Dessau Ridge Ln
Austin

Champion Home Security

2013 Wells Branch Pkwy #303
Austin

Citirush Media

6607 Brodie Lane
Austin

Clients Website Company

242 Cody Lane
Bastrop

CMB Network Support

9139 Boulevard 26
North Richland Hills

Comcast Austin

111 E Cesar Chavez St
Austin

CommercePundit.com

1625 Lakes Pkwy.

Coolhead Tech

700 Lavaca Street
Austin

Cox Austin

101 W 5th St
Austin

David Grigg

903 Chickadee Ln
Austin

digITech Web Design, LLC

7703 N. Lamar Blvd. Suite 510
Austin

Directv Austin

201 E 6th St
Austin

Directv Round Rock

468 Round Rock Avenue
Round Rock

Dish Network

Cedar Park

Dish Network Austin

13785 Research Boulevard
Austin

Dish Network Cedar Park

404 Marigold Lane
Cedar Park

DSL Austin

Austin

DuoStar Technologies

4706 Rustown Dr
Austin

FitnessTrainer | Austin

1834 E Oltorf St. Suite 200
Austin, Tx

FME Modules

8701 Cretys Cove Austin, TX 78745

ForbenMedia

7401 Summerhill Road

FRANK'S ANTIQUES & COLLECTIBLES

7907 WEST 19TH STREET
Lubbock

Grandquist Operations

10301 FM 2222
Austin

Greencastle Web Design

676 Shannon Drive N

Higher State Technology

1000 Stacias Way
Pflugerville

Hill Country Commercial Communications H3C

2605 South Walker Dr
Leander

HostUsUSA.Com

212 W Main St
Round Rock

Inbound Mastery

1009 West 6th Street, Ste 203B
Austin

Internet Texas

201 Wilkes Street
Smithville

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

IT Pro1

445 Round Rock West Dr
Round Rock

ITAustinWeb.com

8617 Spicewood Springs Road Apt 112
Austin

Jim Butt - RevLocal

901 S Mopac Expy Ste 300
Austin

KNUSSMANN LAWN & LANDSCAPE

10328 EMBER GLEN DR
Austin

Level Nine Media

PO BOX 3211
Austin

Levitate Web Design

401 Congress Avenue
Austin

Local Fame

2200 Curtis Ave
Austin

Local Surge Media

4807 Spicewood Springs Rd
Austin

Marketizeit

1304 Woodland Ave., Unit B
Austin

Michael The Computer Guy

1604 Sundance Dr.
Round Rock

ModCat Design

2616 Glen Field Dr
Cedar Park

Modern Web Studios

1067 N Main St

Perfection Personal Assistants

14900 Avery Ranch Blvd. Suite C200
Austin

Performance Media Placement

23172 Plaza Pointe

Pick Telecom Solutions

PO Box 1471
Kyle

RevLocal

901 S Mo Pac Expy
Austin

SEO Services Austin

4008 Cima Serena Dr
Austin

Stallings Design Co.

P.O. Box 2184
Lubbock

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

TAViS MEDiA

2901 Barton Skyway
Austin

The Critical Update Inc

5114 Balcones Woods Dr
Austin

The Right Way to Write

30 East Georgia Street

Time Warner Cable

12012 N Mo Pac Exp
Austin

Time Warner Cable Del Valle

13915 FM 812
Del Valle

Time Warner Cable Austin

606 E 3rd St
Austin

Time Warner Cable Austin

Time Warner Cable Austin
Austin

Time Warner Cable Austin

422 Congress Ave
Austin

Time Warner Cable Austin

401 Congress Ave
Austin

Time Warner Cable Buda

15300 S Interstate 35
Buda

Time Warner Cable Cedar Park

600 S Bell Blvd
Cedar Park

Time Warner Cable Kyle

107 W Center St
Kyle

Time Warner Cable Round Rock

103 W Austin Ave
Round Rock

Time Warner Cable San Marcos

301-399 N Guadalupe St
San Marcos

Time Warner Round Rock

106 W Liberty St
Round Rock

Time Warner Round Rock

1905 North Mays Street,
Round Rock

Tru-Teks, LLC

PO 170156

Web Diversity, Inc

402 W Palm Blvd Suite 229
Round Rock

Webb Design

PO Box 690661

Wireless America

1101 Thorpe Ln
San Marcos

WP Engine

504 Lavaca St Ste 1000
Austin

WSI Create Demand

8305 Pommel Drive
Austin

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

XL Web Services

204 Golfview Dr # 103

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