Sample Reviews

B

Rating
They charged $55 for pickup and delivery combined for both vehicles and returned them three days later. Because the lawn equipment was not used in a long period they needed to look at it before they gave me a price, They do charge for estimates.


- Richard B.
C

Rating
Flashing around chimney has gap between shingles and bottom of old flashing. They did not remove the old flashing and reset flashing against new shingles. resulting in leaks into house when ice dams formed.
Some of the shingles along the ridge of the roof has strips of bare fiberglass almost evenly spaced on many of them.
There is also now a warped end of the decking protruding above the
Big Spring Lumber Stores Provider Name Locked
surface.
The roofing forman and a supervisor finally came out and looked over our complaints after numerous phone calls and 2 trips to the office with photographs of the areas of concern and we have not heard from them since. 2 months ago.
As mentioned above the masonry work done by
Big Spring Lumber Stores Provider Name Locked
was excellent we only have negative comments about the roofing crew leader.
I photographs but there is no way to attach them!
Big Spring Lumber Stores Provider Name Locked
t
- John F.
A

Rating
Great deal as described. For some reason Angie's list did not have my address so I had to call them after waiting several weeks for the gift card. Once Angie's got my address they sent it right away. I used the gift card for an online order and it worked great.
- David L.
F

Rating
Ordered a complete new Heat pump and furnace from
Big Spring Lumber Stores Provider Name Locked
. I had to pay the entire amount of the sale up front ($14,000) three weeks before installation. When I checked on the price I was charged I found out I could save over $3000 by going directly to a local HVAC contractor and cut out the
Big Spring Lumber Stores Provider Name Locked
middleman
Big Spring Lumber Stores Provider Name Locked
-up. When I canceled the sale not only were they not happy, but they are playing games with me in getting me my refund. I have disputed the charge with their credit card provider and am waiting for a resolution. I will never again go to
Big Spring Lumber Stores Provider Name Locked
to purchase a big ticket installation. as they do not deal with honesty and integrity.,
- Steve S.
F

Rating
On April 19, 2013 we ordered
Big Spring Lumber Stores Provider Name Locked
Garden carpet by the
Big Spring Lumber Stores Provider Name Locked
Collection from the
Big Spring Lumber Stores Provider Name Locked
and had it installed on May 13, 2013. There was a defect in the design and the pattern of the carpet that caused it to be darker grey when vacuumed in one direction and a moondust grey when vacuumed in another direction. The carpet was inspected on May 24, 2013 and on May 25, 2013 The
Big Spring Lumber Stores Provider Name Locked
initiated a refund on the carpet.
On May 25, 2013 we ordered Pembury carpet from the Soft Collection at The
Big Spring Lumber Stores Provider Name Locked
to replace the defective carpet. The carpet was installed on June 21, 2013. On
Big Spring Lumber Stores Provider Name Locked
30, 2013 my spouse and I made the final move to this residence in Interlochen, MI from our previous home in Saginaw, MI. We are the only two residents at 11790 Many Oaks Drive.
The carpet has many visual defects after one year of use. There are loose threads on the seams and between the rooms. There are multiple spots in the nap where the weave has loosened and loops have pulled up from the surface. The carpet has a 20 year warranty.
On April 25, 2014 I sent a letter to three people at The
Big Spring Lumber Stores Provider Name Locked
outlining the problem. The three people were the Manager of the store, the Carpet Department Manager, and
Big Spring Lumber Stores Provider Name Locked
Sinnard, the Specialty Manager who visited our home and initiated the refund in 2013.
I received the following reply via EMail from The
Big Spring Lumber Stores Provider Name Locked
on May 5, 2014:
"Mr.
Big Spring Lumber Stores Provider Name Locked
, I have created a work order to have someone come out and look at your carpet. Some loose threads can be normal in newer installs, When we send someone out I will have them take pictures of all your concerns and see if we need to get the carpet mill involved. You should hear from someone in about 3 days to schedule an appointment.
Big Spring Lumber Stores Provider Name Locked
(no title provided)
On May 21, 2014 two members of
Big Spring Lumber Stores Provider Name Locked
Install (a subcontractor used by The
Big Spring Lumber Stores Provider Name Locked
for installation) were at our Interlochen residence to take pictures. They assured me that the pictures would be forwarded to The
Big Spring Lumber Stores Provider Name Locked
. Please note that no employee of the
Big Spring Lumber Stores Provider Name Locked
made any visit to our house.
Seven weeks passed. I had not received any communication from The
Big Spring Lumber Stores Provider Name Locked
.
On
Big Spring Lumber Stores Provider Name Locked
7, 2014 I sent a letter to The
Big Spring Lumber Stores Provider Name Locked
concerning the carpet. My final line was "I would appreciate your prompt response to this matter". The letter was sent via US Mail to the same three people listed above. A copy of my April 25, 2014 letter was attached.
Three weeks passed with no response. On
Big Spring Lumber Stores Provider Name Locked
28, 2014 I sent another letter inquiring about the matter. A copy of my April 25, 2014 and my
Big Spring Lumber Stores Provider Name Locked
7, 2014 letters were attached. The letter was sent via US Mail to the same three people listed above.
I am appalled by the lack of response from The
Big Spring Lumber Stores Provider Name Locked
concerning the poor quality of their product. I am still anxiously waiting to hear from them.
Big Spring Lumber Stores Provider Name Locked

August 16, 2014

- Greg S.
F

Rating
They promised a deliver date that came and went which held up our entire build schedule. They are a nightmare to deal with. They don't have samples of what you need to order. Horrible customer service. Items received way beyond the promised deliver date. Items were delivered damaged, and or with missing parts.
- angela G.
A

Rating
Despite a few hiccups scheduling (initial order was automatically set to deliver the next day without contacting us as was expected and we live out of state so that was a problem, then the delivery was cancelled due to the item not arriving in stock by the delivery date and the subsequent delivery was scheduled for a completely different date than agreed upon) the actual delivery and hookup went smoothly. The delivery drivers were nice and conscientious.
I recommend verifying the date of delivery a few days before you expect the item just to be sure the date is correct!


- Melissa L.
D

Rating
Ordered counter tops through
Big Spring Lumber Stores Provider Name Locked
. They use a company out of Denver. They measured my counters, and took my new sink, so they could cut counters perfectly to fit large farm sink. On first date of install, they forgot the sink. Had to wait 2 weeks for them to return, and then last minute said it would be another week. They showed up 3 weeks later, and had not cut the counter to match the sink yet. Had to wait 4 hours for them to install the counters and cut the hole for the sink.
- Steve E.
B

Rating
It went very well. The staff, especially
Big Spring Lumber Stores Provider Name Locked
, was very patient with my questions and letting me get in and out of the tubs on the showroom floor. They even researched and found a perfect solution for the tub water getting cold - bask heating in a
Big Spring Lumber Stores Provider Name Locked
tub! The grades that are less than an A may be due to a horrible lack of communication with Mariott (
Big Spring Lumber Stores Provider Name Locked
F) and this business.
- Janice E.
A

Rating
Overall we were pleased; it just took much longer than we expected. The cabinets were delivered on June 17th and the backsplash was installed yesterday (August 12th). Installers were very good: professional, thorough, fast and for the most part dependable. There were some communication problems between us and some of the supervisors both at
Big Spring Lumber Stores Provider Name Locked
and supervisors with some of the sub-contracting companies but it all got worked out. (There were times that it was difficult for us to believe that everyone understood that phones were meant to be used. Calls were sometimes not returned as promptly as we would have liked in some situations and other times not returned at all.) I truly believe if a person knew what was involved and how long it was going to take for such an extensive remodeling project, no one would ever decide to do it but we are very pleased with the final results.
I would like emphasis that installers (
Big Spring Lumber Stores Provider Name Locked
,
Big Spring Lumber Stores Provider Name Locked
,
Big Spring Lumber Stores Provider Name Locked
P.) are outstanding in their line of work.
Big Spring Lumber Stores Provider Name Locked
and
Big Spring Lumber Stores Provider Name Locked
at the Knightdale
Big Spring Lumber Stores Provider Name Locked
are the best. The design of our kitchen by
Big Spring Lumber Stores Provider Name Locked
could have not been any more perfect and the cabinets are exactly what we wanted.
- I M C.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Lumber Stores in Big Spring, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL
Half price sinks and faucets was founded on the belief that our customers deserve to have all...

HALL AIRCOOLED ENGINE SVC

508 S GREGG ST
Big Spring, TX

HARRIS LUMBER & HARDWARE

1515 E FM
Big Spring, TX

HIGGINBOTHAM-BARTLETT CO

1900 E FM
Big Spring, TX

Hooten's Hardware

Hwy 69 N
Emory, TX
Special financing on toro lawn products. sales and service on toro, echo, stihl, and...

JAM- "Masters in Home Makeovers"

5828 Ashleyanne Circle
Wichita Falls, TX
Jam is a locally owned and operated business serving the surrounding communities. jam is an...

Lee County Ace Hardware

1120 County Rd
Giddings, TX

LONG'S SMALL ENGINE LAWN MOWER

906 E 4TH ST
Big Spring, TX

Lowe's

201 W Main St
Mabank, TX

Lowes

120 Highway 59
Livingston, TX

MORRISON SUPPLY CO

3200 E INTERSTATE 20
Big Spring, TX

MRS BAIRD'S BAKERIES

407 DOUGLAS ST
Big Spring, TX

Sherwin-Williams

500 N Park St
Brenham, TX
Store number - 7115.

Vampire Professional Tools International

47 Peters Canyon Rd
Irvine, CA
Vampire tools international, inc. is a supplier of high quality, precision hand tools which...

Vincent's Roofing & Steel Bldg

7000 S US Hwy 77
La Grange, TX
Additional contact name - theresa chovanec. additional dbas - vincent's roofing, vincent's...
Big Spring Zip Codes

Join Angie's List to get the best local reviews in Big Spring.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Home Improvement Stores
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money