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Over 143 reviews for
Amarillo Carpet Cleaners from people just like you.

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"The tech was a little early but was professional and courteous. I have to question their cleaning methods because the areas I hoped would have been cleaned, were" not. I know the tech tried to remove the spots but he said he was unable to. ?? The process was actually quite fast and I was advised the carpets weren't terribly dirty. I'd hire a different company if I had to do it all over again.

-William S.

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"Excellent work and communication from the company. They were able to accommodate our schedule, showed up on time (with a phone call ahead of time), did a great" job, and the owner called to make sure we were satisfied. Really focused on good work and good customer service. The Angie List reviews of this company are spot on.

-Gregory N.

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Angie's Answers

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RUN, don't catwalk away !

If there is a strong urine smell, you have to assume their realtor noticed it even if they were acclimated to it and had them clean the carpets so there would be a chance of selling it. The fact there is still strong odor means it has saturated walls, run down behind baseboards, saturated carpet and mat and subfloor, etc.

Short of a total strip-down of all flooring and baseboards, shelves, mantles, etc and complete sanitizing and chlorine bleach treatment of thereby exposed surfaces followed by repainting and reflooring, you don't have a prayer of getting rid of it. If they let their cats spray and urinate in the house they probably did it all over the house, not in one area, as cats tend to want to go to the bathroom in a "clean" area, not in one fixed spot like dogs.

You are looking at probably $20,000 to get rid of the smell for sure, and even then if the house gets humid in rainy or hot sticky summer weather, the smell could come back out of subflooring, etc.

There are a lot of houses out there - I would bet you looked at this one with intent to buy because it was cheap compared to the competition - well, now you know why, and if you buy it I bet you will know why again every time you come into the house, and get run over by the same train when YOU try to sell it.

Just walk away.

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Hi,

This is Kyle K from Member Care. Thanks for your question. I'm happy to help!

The Super Service Award is the highest honor given to companies by Angie's List. The exclusive recognition is given annually to service companies who have achieved and maintained a superior service rating from our members throughout the past year. There is no fee to accept the award, and members look for Super Service Award winners when making a hiring decision because only about 5% of companies on Angie’s List meet the strict eligibility requirements. Being eligible is an excellent achievement!

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help!
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Carpet Cleaning reviews in Amarillo

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Rating
We have 2 dogs and a beige couch, so need I say more? We had no hope of getting our couch back to its original state, but at least we wanted to get some of the stains out. We hired at the recommendation of Angie's List and a good friend. They were very friendly, courteous and prompt, and the work they did greatly exceeded ...More even our most optimistic and unrealistic expectations! The work was carefully done, good instructions about letting it dry, etc. We would certainly use them again and recommend them to our friends. We had previously used , but not only did a much better job, but at a substantially lower price. We'd give them an A+ if we could.
- Daniel K.
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I was concerned about my carpet cleaning because I had cat urine order in my living room that I had previously tried to eliminate with two different types of solutions. I talked to the owner and he assured me that they would do the best they can to get rid of the order, I was skeptical of this because my off the counter products that had a guarantee ...More didn't work. Well let me tell you, Turbo got the job done. I'm so happy with the cleaning. It is such a pleasure to walk in to the house and just smell clean. That day I had company come by and they swore I had new carpet. I am very happy with the end results.
- Bonita B.
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well two men came and worked on separate things. floors left a bit wet around rugs. but overall tried hard to do a real good job.
- janet Z.
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In the past we have always rented equipment and cleaned the carpets ourselves, usually with what we thought were decent results. We were absolutely amazed at how much better the carpet looks after this professional cleaning. (And I don't have a sore back from lugging around a heavy cleaning wand and hoses). The process was explained and ...More went about doing the cleaning quickly and thoroughly. He took just a bit less than 3 hours to complete the job. Now that we did it professionally, we're convinced to do it again next time with this company. Well worth the cost vs. DIY.
- Richard D.
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I was skeptical of this method since it didn't use water, but I must admit the carpets looked great when finished and there was little drying time and no furniture protectors to deal with. One person did it all - he was friendly, punctual, and did a good job.
- JOHN and Phyllis P.
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I purchased the big deal on 11/12, and was contacted almost immediately to see if I was available the next morning (this was one of my preferred times). I told them that I was and would give them access since I would not be there. I asked them to clean all of the tile and the grout in my kitchen which was about 250 feet. I received a call about 10 ...More minutes before arrival just to confirm what I needed cleaned. I came home from lunch and looked at the tile, and it was gorgeous! It's difficult to keep both the tile and the grout clean in the kitchen because it's all white and I have two dogs. I was very happy with my service and will call again if I need more work done.
- Jon D.
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came with a helper to clean six areas in our home. They were fast and efficient, explaining things along the way. They spot treated a few areas first and then got to the main cleaning. What I loved is that the carpets were not saturated and were dry within the 24-hour timeframe they gave us. Other companies that I have used ...More in the past for other homes were still wet up to six days later! We had a couple of areas that were larger than the typical room size, but was very fair in pricing a little more for doing the extra carpeting. Another great thing is that all of the carpeting edges along walls were clean also. Other companies, after cleaning, left a gray area along the edging of the carpet that looked like soot. I'm happy to have a company in my file that I can trust to do a thorough, reliable job.
- Kim D.
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Rating
Excellent! is very responsive, professional, conscientious and does not cut corners, from what i observed. This was an Angie's List Big Deal that did not involve much money for , but he treated the job as if it were a big job....same level of care and attention. I was so impressed that I asked him ...More to submit a quote to power scrub and seal my large stamped concrete (keystone-looking) driveway, Still waiting to receive it. Hopefully, it's reasonable so that I can award him the work. He's terrific!
- Deborah M.

Carpet Cleaners in Amarillo, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Amarillo Chem-Dry

P.O. Box 7753
Amarillo

Blackmon Mooring

6661 Canyon Dr
Amarillo

Carpet Tech

6613 19th St
Lubbock

Color Your Carpet

9733 Elaine Rd.

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