Thompson's Station Siding Contractors

Thompson's Station, TN

Thompson's Station Siding Articles

Sample Reviews

A

Rating
The crew was prompt, professional, courteous and all very hard workers. My three story house has multiple exceptionally steep roofing areas, and every section was completely redone including the underlay. The crew cleaned up after themselves at the end of each shift and did a really good job. I now have a sturdy, wind and weather proof roof, expertly installed.
- eve L.
A

Rating
What's the saying? All is well that ends well? That does a pretty good job
summing up our experience with CC. I can recommend them without hesitation
and plan on future business. There were problems that came up, some were
quite significant, but it's not so much there were challenges but more of
an issue of how CC handled those issues.
While the idea of residing our house was something discussed, we had ugly EIFS
(aka - fake stucco) and equally noxious vinyl siding, we didn't have that push
to undertake a whole-home residing project. Until, that is, we found
evidence of water intrusion. The moisture found was under a window located
on the main floor. And my-oh-my was there damage. All framing directly
underneath this window was completely rotten. Blackened framing that looked
horrible. The cause was improper flashing on a brick row which funneled
water directly into the wall – 14 years of damage, BAD. This was the first
sign of trouble and what got us to move on this project. Knowing the
reputation of EIFS and with the damage discovered under the window we
decided it was time to get some work done. Contacted CC and other
contractors to solicit a bid for the job.
Thompson's Station Siding Contractors Provider Name Locked
from CC was our initial contact. We made arrangements to meet and
discuss our needs and get a quote for the work to be done. The scope of
the project was fairly large:
- Reside house
- Repair framing / insulation / vapor
Thompson's Station Siding Contractors Provider Name Locked
/ drywall under window due
to water intrusion
- Replace window
- Remove top level of bricks and install a masonry cap with proper pitch
When we first met
Thompson's Station Siding Contractors Provider Name Locked
we were impressed with his readiness and demeanor –
I would describe it as quietly reassuring. We showed him the damaged
framing and window, discussed our initial ideas on siding and what we'd
like to achieve once the job was all done. With that
Thompson's Station Siding Contractors Provider Name Locked
departed and
informed us it would be approximately 1 week to pull together the needed
information and provide us with a cost estimate. This all occurred
during the Christmas holiday period so we were impressed with his
attentiveness during a busy time for everyone.
The cost estimate was emailed to us and provided exact detail on everything
outlined. Trust me when I say, you will have few questions about the scope
of their work. We reviewed their “Siding Proposal Details” which clearly
outlines what they will (and won't) do including details on what they will
and won't repair should it be damaged during the siding installation
process (this was relevant in our case). At this point we were reasonably
confident that CC would be our choice and after a couple of back-and-forths
with
Thompson's Station Siding Contractors Provider Name Locked
on what our ColorPlus color choice would be we gave the green
light and got things rolling.
Approximately 5 weeks passed and was then notified all material were ready
and CC got started. Job commenced and a crew of about 6 laborers arrived.
The project manager,
Thompson's Station Siding Contractors Provider Name Locked
, made a routine appearance but otherwise the crew-lead,
Thompson's Station Siding Contractors Provider Name Locked
, was the daily go-to for anything. Was told the job would take
approximately 4 weeks and despite some thoroughly rotten spring weather
they were true to their word.
Now there were some problems along the way – it's a big job so no surprise there.
The first issue was how the crew sided a bump-out. The renderings
Thompson's Station Siding Contractors Provider Name Locked
had done
showed the whole of the bump-out sided in shingles. The first attempt at siding
this area was not going to work – it looked nothing like shown in renderings so
we asked them to do it over. The problem was
Thompson's Station Siding Contractors Provider Name Locked
, the project manager, was not
receptive to the idea. In fact he was rather obstinate. He made it clear that
the job needed to get finished up and at this late stage a redo wasn't going to
work. From our perspective: wrong answer. We made it clear that was not
acceptable and made it clear to him. Well, perhaps we caught
Thompson's Station Siding Contractors Provider Name Locked
at a bad time,
everyone has a bad day, but
Thompson's Station Siding Contractors Provider Name Locked
surfaced the issue and made it clear that
they'll do what they need to do to fix it. Which they did. Removed the siding
as originally installed and on the second try got it spot on. Excellent.

The only other issue, and this was a big one, had to do with some damage done
to a whole-home generator that sits adjacent to our home. There wasn't any
damage done to the generator itself – it was the wiring within the wall near
the generator. These generators are about the size of small refrigerator
lying on its side. They kick on when the current cuts-out. It was discovered,
while CC was installing siding near the generator, that the generator was not
starting for its weekly exercise – yes, that's what they call it, exercise. I
contacted the electrician that did the installation and to make a long story
short it was discovered (after a LOT of time diagnosing the problem) a nail had
missed its
Thompson's Station Siding Contractors Provider Name Locked
, the framing stud, and pierced the wiring conduit holding the
power lines running from the generator to the sub-panel - OUCH. This caused a
short which prevented the generator from starting. Not good. I was informed
by the electrician that none of his time was covered under the generator's
warranty which meant we were on the hook for his time. And that time is EXPENSIVE.
It was a BIG bill. This wasn't a pierced AC freon line. This was MANY hours
of an electrician's time. I asked the electrician to directly invoice CC and
informed both
Thompson's Station Siding Contractors Provider Name Locked
and
Thompson's Station Siding Contractors Provider Name Locked
of what happened and our expectation that they
will cover this cost. Without hesitation they informed me they would cover
the cost and were fine with the direct billing by the electrician. After
some back-and-forth with the electrician and CC we finally got things
ironed out between the two parties and the electrician was paid for his time.
All is well that ends well.
Now, it should be said that one of the reason we were very enthusiastic about
hiring CC is they explicitly state in their “Siding Proposal Details” the following:
CC fixes any damage to your wiring or AC-lines caused by the siding installation at
no additional charge. Believe me, lots can go wrong on these jobs and this is a
perfect example. At a previous home we had reside by a different contractor and
with damage to our AC lines we understood the importance of having a contractor
that will repair those things they damage. This is a perfect example of something
that can go horribly wrong for both customer and contractor but did not because of
how CC chose to deal with the issue: they were true to their word. Priceless!
Strengths:
- Easy to work with – everyone, from
Thompson's Station Siding Contractors Provider Name Locked
to the siding crew
- Attentive and responsive
- Leaves work site in good condition
- Stand behind their work
Would I hire CC again? Absolutely!


- Jim A.
A

Rating
Awesome.
Thompson's Station Siding Contractors Provider Name Locked
and all members of his crew performed an excellent job, were always polite & courteous, and kept the job site clean. Any time there was a question, it was clearly communicated & resolved before further action was taken. They exceeded expectations, did a perfect job, and did it on time. I would highly recommend
Thompson's Station Siding Contractors Provider Name Locked
.
- Jeanette R.
A

Rating
A crew of 3 worked 8 hours to measure, cut, and form trim around 15 large windows which comprise almost the entire front surface of this room. It is a very important structural part of the house. This was very labor intensive. It took twice as long as estimated but the work was done efficiently and without complaint. They completely cleaned up upon completion. This was done for maintenance reasons, but it looks so much better people notice the difference even from the street. Everyone involved was a pleasure to work with and I would never consider hiring anyone else.
- Glenda H.
A

Rating
They use a lift dumpster that captures 99% of the debris. Almost no old material hits the ground. They kept me informed thoughout every phase of the job. The finished roof looks great and they did a really good cleanup.
Great people to deal with.




- Terry H.
A

Rating
Complete professional. I thoroughly enjoyed working with
Thompson's Station Siding Contractors Provider Name Locked
and would absolutely use him again.
After a horrible experience with another local siding company, I met with
Thompson's Station Siding Contractors Provider Name Locked
about a small vinyl siding job. He was everything I wished for in a contractor. He was responsive, worked through the situation and offered thoughts, and did a super job. I will definitely hire him again.
- Ken L.
F

Rating
He showed up and looked at the job in April, gave me a quote (note: nothing in writing), and says "I'll come by and do it some Saturday in May and let you know when I'm done". Seemed a little odd to me that he didn't do anything in writing but given his Angie's List rating, I agreed to have him do the job. His quote seemed pretty high, but I wanted the job done right.
Then June came around and I hadn't heard from him, so I called and he says "we can fit you in next week", and we agree to having the job done on 6/17/2014. He asks about payment and I tell him I can swing by with a check, or send him one, whatever he preferred. Again, NO CONTRACT, NOTHING IN WRITING. I didn't hear from him that day, so I swung by the house (I don't live there, it's an apartment building that I own) and saw nothing had been done.
I called him and he says he's not going to do the job because he thinks I wouldn't pay him. I was completely floored by this, and can only assume it was a weak excuse because he didn't want the small job. You don't want it? fine. don't insult me. I had a check in my wallet, prepared to settle up with him and instead he insults my character? I have a credit rating in the high 700's and I own multiple properties, and pay my trades promptly. I could provide phone numbers of people I've used for years that could vouch for this, but instead he questions my character and hangs up on me. What a complete unprofessional. Why don't you ask for a frigging deposit and have a contract like a professional??
All good in the end though, I ended up hiring someone else (R&G Contracting), who was hundreds of dollars less than what
Thompson's Station Siding Contractors Provider Name Locked
was going to charge? We put together an agreement for the work, I paid half up front, and paid the rest when the job was finished. Just what I would expect from a professional. Not what I experienced with
Thompson's Station Siding Contractors Provider Name Locked


My advice is don't go with
Thompson's Station Siding Contractors Provider Name Locked
, the guy flaunts his Angie's List badge, but I found him to be a complete unprofessional. I'm so glad he snaked out of the job as I found someone waaaay better.
- Ken L.
D

Rating
I called and schedule an estimate. The estimator arrived on time, examined the building and said the job was "no problem". I was told to expect the estimate by the end of the week. After one week, I emailed the estimator to be sure he had my correct email address. No response. I called the office today, two weeks after the estimator examined the building. I was told he was out of town but they would check and call me back. When they called back, I was told they would be unable to do the work because of the complications from working that close to a busy road. Our building has only a narrow sidewalk between the building and a very busy road and we know that that can cause complications. I have no problem with the fact that they did not have the type of equipment to handle our job. What upsets me is that I've waited two weeks and had to call and inquire. Had I not expected an price quote, I would have looked for another contractor. Very disappointed in their customer service because it caused a two week delay in getting three price quotes.
- KRYSTAL L.
A

Rating
Overall very good.
Thompson's Station Siding Contractors Provider Name Locked
the owner is very knowledgeable and concerned with performing work to not only his high standards but also to the satisfaction of his customer. When the old siding was removed it revealed a few areas of spoilt sheet plywood due to leakage of rain water from improperly installed windows. New knotted plywood that was installed to cover these areas was removed and replaced with sheet plywood per my request. Insulation and siding work was done well by the crew and neighbors noticed that too. Time for the project was estimated at 5 days initially that increased due to delayed delivery of materials. It finally got completed more than 3 weeks later which concerned me since I was going to have an elderly guest at home who I did not want exposed to dust, noise, etc. It got over just in time so that was a relief!
- Yashodhara M.
A

Rating
They showed up when expected They cleaned up every day and at the end of the job. Everybody involved was professional,friendly and answered all outr questions. The end products looked great and met or exceeded our expectations. We would use them again for sure. I gave a B on the price but to be fair the other 3 bidders were in the same ballpark and one was 1,000 higher.
- Paul B.
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All Siding Contractors in Thompson's Station, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Best Choice Home Services

1017 Fitzroy Cir
Thompsons Station, TN

Homes By Heritage

3628 Wareham Dr
Thompsons Station, TN

Newsom Roofing

1500 Thompsons Station Road West Suite 100
Thompsons Station, TN

QE Restoration LLC

4816 Harpeph Peytonsville Road
Thompson Station, TN

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