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- Contractor gave us an intentionally low bid and then switched the price on us after we were too far into the project to be able to do much about it. As a result, we had to cease significant parts of our project.
- Contractor intentionally diverted surface water run-off/drainage from my neighbor's property (while he was working my job, he sold a job to my neighbor and slowed work on my project to accommodate my neighbor. I know, right?) onto my property without subsequently establishing adequate drainage on my property. This has created a huge issue for us.
- The gas fire pit he installed is crooked. The gas pipes were installed incorrectly according to the gas company which subjects my gas fixtures to accelerated wear and tear.
- The project took several weeks longer to complete (due to the neighbor's project diversion)
- The contractor installed a water spout incorrectly on the back of my property which leaked for several days before it was detected. I estimate this cost me several hundreds of dollars in additional water expenses.
On and on and on.
The worst part, I trusted this contractor's word and handshake that he would come back and resolve any issues that he created. That was my HUGE mistake. Although this contractor did return to resolve a few of his minor mistakes, he has refused to return to fix an enormous drainage issue he created which has rendered my back yard practically useless.
This is the second time in the last 3 years that I have called them for my yard lights and/sprinklers, and each time they have been prompt, professional and have quickly fixed the problem. Their prices seem very fair and I have a high trustlevel with their recomendations.
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Chapel Hill, TN