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Auto Repair to Avoid

36

Top Rated Auto Repair

71

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Over 332 reviews for
Mountain City Auto Repair from people just like you.

A
"I could not be more satisfied with the work performed. I started out at their business location (call to make sure someone will be there as they are a mobile service)" where
, the owner, explained in detail what could be done to remove the
. Because of the location, he said the results would be 90 - 95%. He answered all of my questions and I was very comfortable with what was going to be done. The actual work was done by
at my home. I cannot say enough about his professionalism and the quality of his work. I would guess that
&
would consider the repair to be at the 90 - 95% level, but it looks 100% to me. This was a solution that was several hundred dollars less than a quote from a body shop. The body shop would have removed panels to get the
out and then paint most of the side of the car. This was a much simpler approach and the outcome was outstanding. I would highly recommend this business to have dents removed from your car.

-Bob B.

C
"In
2014 BSCC received an estimate from our insurance company for hail damage that occurred in May 2014 and weren't able to schedule" the services until September. Once our vehicle was at the shop it took nearly two weeks for them to complete the work. While picking up the vehicle the accounts personnel misunderstood the manner in which our insurance payment worked, argued with me about it (I claimed I owed a lot MORE than she said), charged me what they said I owed to them, and proceeded to send me on my way. Five months later they are calling to say I still owe them money. Poor management and accounting practices result in headaches on both sides. I have recommended to my insurance company that they remove BSCC from their preferred provider list.

-Mark N.

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Local Articles in Mountain City

Auto Repair reviews in Mountain City

A

Rating
We had to wait a month for the repairs to start due to workload but it was well worth it. They were ready on the day scheduled, kept us updated on the progress with online postings including pictures. They handled all the billing with our insurance carrier as well.
The workmanship was outstanding. You would never know that anything had happened to the vehicle.
- Alan T.
A

Rating
Dropped off over vacation came back and picked up. Did a good job. Will use again this year for minor repair work. Good $$$
- PAUL B.
F

Rating
The provider had my car for over a 6 weeks and I would call and they would tell me by the end of the week each and ever time. Six weeks later I get the car back and they fixed "some" of the car and I ended up taking it to another provider to fix their problems.
- Jason S.
B

Rating
Sometimes the best test of character is when something goes wrong. I had read many glowing reviews of this auto body company before choosing them. When I dropped off the car, the owner was kind enough to give me a ride to my destination to save me the cost of a taxi since he was going in my direction. The service overall continued to be very professional despite some unfortunate circumstances. I informed
Mountain City Auto Repair Provider Name Locked
, the service coordinator, that I was paying out of pocket with money I had saved over some time and that I would appreciate a call if he intended to do anything on my car that was not listed in the estimate.
Mountain City Auto Repair Provider Name Locked
was very upfront about the possibility in collision repairs that he might encounter additional damage inside the vehicle in the process of repairing it. He kept his word. When he discovered the damages to the connector between my door and the body of the car he called right away and told me about the problem, offering that if I could order the part from the same source I bought the door from I might save some money. I do not have an alternate mode of transportation so being without a car for a long time was costly and/or inconvenient. I was without my car for a week longer than I had expected. But again, the damage that was uncovered was not on the surface of the car so there is no way they would have known.
- Anna P.
A

Rating
Excellent customer service. Owner met with me - was very knowledgeable and offered several options for repair at several prices. Excellent job done - quality work!
- Victoria W.
N

Rating
This place is awesome! My daughter's 2006 Nissan
Mountain City Auto Repair Provider Name Locked
was in a front
end collision and needed her hood, front bumper, etc. replaced. She
also had some vandalism done to the driver's side door which needed
repair.
Mountain City Auto Repair Provider Name Locked
was very professional, understanding and accommodating
with our schedule in getting the car in and out of the shop so she had
transportation when school resumed during Christmas break. We were so
pleased with the service, quality of work, etc. Her car looked brand
new. Would HIGHLY recommend!
- Teresa R.
A

Rating
They were terrific! They had the parts 2 days after we brought the car in. They estimated that it'd take 3 days and it only took 2. I can't even tell where they did work. The people were great also.
- Stephanie A.
A

Rating
On Tuesday, January 6, 2015, I received the call every parent fears from an adult-child. My daughter had just left the dentist appointment I insisted she go to before returning to grad school and was headed to pick me up from subbing at my son's school. One block later, she was sliding with our 2005 Dodge Grand Caravan into the back end of a car stopped at the light. Had she not been driving at the low speed she was, the black ice that made her nothing more than a passenger could have caused a far more dangerous accident. She walked away. The next two days she would be sore all over and bruised where the seatbelt had done its job, but she was safe. The front end of van was more than smushed, but vans can be repaired and replaced; daughters can not. Because the van is our only family car, I had no way to get to her; thank you, Officer
Mountain City Auto Repair Provider Name Locked
, for directing the wrecker to our regular mechanic and getting our daughter home. By wonderful coincidence, the wrecker service happened to be provided by
Mountain City Auto Repair Provider Name Locked
. Three phone calls later I would learn from my mechanic that he would use Hoosier Auto Body, and I should have the van hauled there. Too late. It was already headed to Firestone. This would be the first opportunity for HBS to do the right thing...and they did. They could have charged us twice taking the van from the scene to two different locations, they did not. We were charged the flat rate for towing and the bill was sent to our insurance. I didn't have to find $140 to get my van appraised for the insurance. 48 hours later our insurance had the itemized appraisal. The van was totalled. This was not good news for a mom in the middle of a marital separation who drives a van with 207K miles on it because it means low insurance premiums and no car payment as she returns to the work force. (I needed this van to last two more years and continue to get my daughter back-and-forth to grad school with all her stuff.) But, my daughter was okay. I could find other transportation one way or another. I went to clean out the van of personal contents and met the appraiser. He was surprised to learn my news. I asked him to walk me through the estimate. (I am not mechanical. I can put gas in my van and drive it. He could have taken me for a ride and I would not have known the difference.)
Mountain City Auto Repair Provider Name Locked
was patient with me and explained what could be done to keep the van running safely for me. After a little math, I decided to give myself 24 hours to do a little homework and see if the van was worth salvaging.
Mountain City Auto Repair Provider Name Locked
took calls from my dad 300 miles away so he could help me make an informed decision. HBS communicated on my behalf with my insurance agents to help me understand the "salvage" process. 72 hours after the accident, we had a new plan; and it wasn't going to involve finding a $4,000 lemon offa used car lot. Instead, the van that I have cared for and regularly maintained would be repaired. My
Mountain City Auto Repair Provider Name Locked
used to say, "the devil ya know is better the devil ya don't." I was given good information by HBS to make a good decision. HBS gave me the time to do that...and didn't charge storage fees in the meantime. The total bill out-of-pocket for me less than ten days later was $662.43. After our collision insurance kicked in and salvage fees were deducted and other reimbursed fees added back in, that number looked a WHOLE LOT better than a $4K lemon OR the initial $2300+ bill for repairs. HBS helped me to decide what needed to be done versus what could be done; they were not going to benefit from things I might take off the list. Instead, they wanted to help a mom with an adult son, a grad school daughter and a special needs ten-year-old get back on the road. After
Mountain City Auto Repair Provider Name Locked
and the team got "behind the damage" they did discover that the air conditioner compressor had been punctured. That would be another $340 to repair. I asked if that could wait until I'd need the AC in the spring, and
Mountain City Auto Repair Provider Name Locked
said that it absolutely could. His honest answer bought me time to come up with that part of the repairs, and also meant a loss of $340 in business for him. I really appreciated his honesty. And yes, I will be taking the van to HBS for that repair in April. They have earned the work! I was thrilled to learn the van was ready to pick up on January 19 as I had only one day left in which insurance would pay for the rental car. Now I had to coordinate the insurance check arriving in U.S. mail after a holiday weekend with the close time at HBS and the close time of my insurance agent - who needed to photograph the van so our collision insurance could kick back in after the van was "salvaged." The next day, the mail wasn't coming at the usual 2:00ish and the clock was ticking. I had already returned the rental car and walked home that morning, so I was at the mercy of the mail. WRONG. HBS would take the photos, and attach them to an email to get them to the agent so I wouldn't even have to drive the two miles to the agent from the body shop and risk an accident on the way. And, they'd wait until after 5:00 if I needed them to so the mail could be late and I wouldn't be without a car to get my youngest to school the next morning. Maybe these are small things to some folks, but these were HUGE to this learning-to-be-a-single-parent mom. (And yes, they even tolerated calls from my husband to verify I was giving him honest information about "our" van - even though he wasn't paying the difference. Priceless to this mom!) When I arrived at HBS just before 5:00 with the insurance check in hand - and made payable to both myself and my husband - HBS willingly allowed me to sign the check, write it over to them and wait for my husband to show up the next day to sign it, too. And WOW! did our
Mountain City Auto Repair Provider Name Locked
Smurf (We call our van,
Mountain City Auto Repair Provider Name Locked
Smurf.) look great! Even the "love
Mountain City Auto Repair Provider Name Locked
" that had accumulated over the years as my two oldest learned to drive were now all pretty! As I left,
Mountain City Auto Repair Provider Name Locked
wished me well as my family moves forward on behalf of his whole team. Nice guy. Great Team. Thank you,
Mountain City Auto Repair Provider Name Locked
!
- Lisa M.

All Auto Repair in Mountain City, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AAA Collision Oakland Inc

145 Bowers Rd
Oakland

Advance Auto Parts

702 E Morris Blvd
Morristown

American Towing & Recovery

6172 Murfreesboro Hwy 31
Manchester

Andy'S Auto Repair & Transmission

19055 w main st
Huntingdon

AUTO ZONE

141 E MAIN ST
Mountain City

AutoPartsNerd.com

(no pick-up)

AutoZone

262 E Broadway Blvd
Jefferson City

B & B Tire & Alignment Center

2081 W Van Hook St
Milan

B & T Tire & Automotive

1035 North Main St

Bachman Bernard Chevrolet

3365 E Andrew Johnson Hwy
Greeneville

Bargain Barn

1203 W Main St
Rogersville

Bell Buckle Motor Works

181 Wartrace Rd.
Bell Buckle

BLUE RIDGE TOWING & REPAIR

115 DEER RUN RD
Mountain City

BLUE SPRINGS TIRE & REPAIR

7155 BLUE SPRINGS PKWY
Mosheim

Bob's Body Shop

669 W Broad St
Cookeville

BOONE TIRE CTR

1100 BLOWING ROCK RD

Bravo Technologies

PO Box 28
Christiana

Brown's Body Shop

710 S College St
Winchester

Bruce's Auto Specialists

120 Whitlock Paris Rd
Paris

Bullet Towing & Auto Repair

801 E. Lane Street
Shelbyville

Christian Brothers Automotive - Jackson

2700 N Highland Ave
Jackson

Citgo Auto Care

410 N Washington Ave
Cookeville

Clement Automatic Transmissions

3846 Brownsville Hwy
Jackson

Collision Specialty

2124 W Reelfoot Ave
Union City

Cookeville Goodyear

930 S Willow Ave
Cookeville

Cookeville Transmission Co

1279 S Walnut Ave
Cookeville

CREEKSIDE AUTO

6152 HIGHWAY 67 W
Mountain City

Cumberland Auto Parts

718 W Ave
Crossville

Cumberland Kia

1560 Interstate Dr
Cookeville

Cumberland Toyota

1540 Interstate Dr
Cookeville

Custom Auto Body

3150 Hwy 218 Byp
Paris

Dale Kirk Automotive

2955 N Main St
Crossville

Damron Tire and Auto Center

409 E Decherd St
Tullahoma

DANNY'S TIRE & QUICK LUBE

2053 S SHADY ST
Mountain City

David White Body Shop

769 Airways Blvd
Jackson

Davis Automotive

709 Elm Street
Martin

DENTSMART

PO BOX 10544
Murfreesboro

Donoho's Muffler Shop

205 Gordonsville Hwy
Carthage

DOUGLAS AUTO REPAIR

16625 HIGHWAY 77
Huntingdon

Eastside Auto Repair

45 Muzzall St
Paris

ED JONES AUTOMOTIVE & SVC STA

22 WEST AVE
Crossville

Everhart's Auto Sales & Repair

450 Hwy 70 S
Rogersville

EXTREME CAR AUDIO

1227 W 1st North St
Morristown

Firestone Complete Auto Care Store

713 S Jefferson Ave
Cookeville

Gary's Paint & Body Shop

3496 Asheville Hwy
Greeneville

Gateway Ford Lincoln Mazda

1055 West Andrew Johnson Highway
Greeneville

Gateway Tire & Services Center

1021 W McEwen Dr
Franklin

Goodfellows Tires & Alignments

432 N Trenton St
Rutherford

Grisham Transmission & Towing

2610 HWY 46 South
Dickson

Harvey's Body Paint & Rstrtn

3009 Oakdale Dr
Cookeville

Hawkins Farmers Co-op

240 Burem Rd
Rogersville

HEAVY METAL MUFFLER SHOP

5023 BURT BURGEN RD
Bradyville

Herman Jenkins Motors Inc

2030 W Reelfoot Ave
Union City

Hillside Auto Body

5253 Rickman Rd
Cookeville

HONSE'S AUTO REPAIR

11941 SCOTT HWY
Helenwood

Humble Tire & Service Ctr

1209 Snapps Ferry Rd
Greeneville

JC Audio

58 Carriage House Dr
Jackson

Jefferson Tire

921 N Highway 92
Jefferson City

JIM'S TOWING & FIELD SVC

5046 HIGHWAY 91 N
Mountain City

John Roberts Nissan

2747 Hillsboro Hwy
Manchester

Landers Tires

401 S Cannon Blvd
Shelbyville

Lynn Auto Repair

21 Holiday Dr
Jackson

MASTER TIRE & AUTO

3747 HIGHWAY 22
Gleason

McLain Auto Repair & Sales

202 Timber Ridge Rd
Rogersville

Mid-Southern Restoration

2113 Cane Creek Rd
Cookeville

Mike's Body Shop

1083 Bell Store Rd
Mc Kenzie

Montway Auto Transport

1400 E. Touhy Ave.

Move My Automobile

5573 Bryan Drive

Muffler & Auto Center

202 W 1st North St
Morristown

NAPA 421 AUTO PARTS

1277 BERRY BRANCH RD
Mountain City

Oneida Body & Paint Inc

641 Industrial Ln
Oneida

Peggy Ann Wrecker and Repair Service

1880 E.First St
Crossville

PERFORMANCE TRANSMISSION & AUTOMOTIVE

1909 Buffalo Trail
Morristown

Porter Tire Store

914 W Main St
Greeneville

Porter's Tire Stores, Inc.

1735 Buffalo Trail
Morristown

PREMIER NISSAN INC

300 HIGHWAY 77
Paris

RATLIFF TRANSMISSIONS

3171 Highway 411
Madisonville

Reliable Carriers Inc

41555 Koppernick Rd

Royston Chrysler Dodge Jeep

910 W Morris Blvd
Morristown

Rusty Wallace Toyota

5944 W Andrew Johnson Hwy
Morristown

Scarlett's 24 Hr Towing llc

157 S Main St
Crossville

Scott Tire Co

2030 Highway 79 S
Paris

Shadden Tire Co

584 S Main St
Crossville

State Line Auto Parts

500 Dorris Rd
Portland

Steve's Body Shop & Auto Sales

10055 Monterey Hwy
Monterey

Superior Auto Body

3805 Hwy 79 S
Paris

Tarr Chevrolet

304 East Broadway
Jefferson City

TIM'S MOTORS

1414 Smithville Hwy
Mcminnville

TOM'S BODY SHOP & USED CARS

571 VAUGHTS GAP RD
Mountain City

Tony Davis Auto Repair

296 Burgess LN
Crossville

Tooley's Automatic Transmission Ser., Inc.

6239 W Andrew Johnson Hwy.
Talbott

Triple T Tire Pros #01

270 Hwy 51 ByPass S
Dyersburg

Turpin's Wrecker Service

202 Providence Rd
Denmark

Vickers Alignment & Brake Service

625 East Spring St
Cookeville

Victory Honda of Jackson

1408 US Highway 45 Byp
Jackson

Virgil's Automotive

1804 N Broad St
Tazewell

Walmart Tire & Lube Express

630 E Broadway Blvd
Jefferson City

Walmart Tire and Lube

4331 Hwy 66 S
Rogersville

Woodbury Farmers Co-Op

400 McMinnville Hwy
Woodbury

Wrench & Tow

204 Hinchey Hollow Rd
Jefferson City
Mountain City Zip Codes

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