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F
"We were in the winter season and I had a furnace not working. They never showed up nor did they call to say the couldn't come. I wasted a day with no heat" before I called someone else. I also had a prior experience with them when they put a hot water heater in my home. After about 3 days it stopped working. He told me it would be a week before he could get back to fix it so I had to hire someone else to repair the new hot water heater.

-Carol P.

F
"They gave me a 4 hour window for them to come look at my water heater. They called and said they were Running behind because of all the snow. We had a light snow" dusting so I wasn’t sure what the travel issue was. I rescheduled for the next day and they gave me a 10am-2pm window. At 1:30 I called and got transferred to someone who told me the technician wouldn’t be there for another hour or so. I had a 2:15pm appointment so I ended up just cancelling the service call. What good is a big deal when you can’t even get the company to come out and do the work in a timely fashion?

-Harvey F.

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Local Articles in Madison

When should I replace my water heater?

Dear Angie: My water heater is past its expected lifetime. Should I automatically replace it or wait until it fails?

Water heaters

Standard storage tank water heaters typically need to be replaced after about a decade, but they can last years longer with some homeowner maintenance. When the time comes to buy a new one, there are more options for consumers to consider.

More energy-efficient water heaters are coming this year. Learning the facts will help you to replace your water heater on your terms, rather than letting it become a last-minute problem. (Photo courtesy of Angie's List member Joseph K. of Boston)
Water Heaters

Changes coming this year will make water heaters more energy efficient, but may create some difficulties for homeowners.

Circuit breaker box with door open
Electrical, Heating & A/C, Water Heaters

It's smart to take action to reduce energy use when you're away from home. But find out why top electricians say turning off circuit breakers isn't a good idea.

If you notice moisture around your water heater, you may need to replace it. But first, make sure the water isn't coming from a leak in the fittings or connections to the tank, or from the temperature/pressure overflow pipe, instead of the water heater itself. (Photo by Water Heaters Only Inc.)
Water Heaters

Rumblings? Leaks? Rusty water? More than 10 years old? Don’t wait for a catastrophe: Be alert for these indicators that your water heater is about to fail.

Not only should you know where your water heater is, you should have clear access to it, says Carpenter. (Photo courtesy of Water Heaters Only Inc.)
Water Heaters

Keep your water heater in tip top shape longer by following these simple tips for regular maintenance that could even lower your utility bills.

Angie's Answers

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You have to put your self in the shoes of a business that is in business to turn a profit of some sort. All businesses have different overhead which in turn decides what their bottom line would be on their services. I personally would not go with an unlicensed professional for this type of install. You are messing with gas, venting issues, electrical wiring{electric water heater} and updated code issues such as a drain pan and tempature and relief drain lines for heaters that currently do not have them. I do agree that there are some companies that are way out of line for their installs but most of these companies are the really big companies that have very high overheads  I would assume. Tank type water heaters have changed over the last several years and with these safety changes come bigger prices. The price of steel thanks to China is skyrocketing and tank type water heaters are made of steel. Most wholesale plumbing supply companies cannot match what the big box stores are selling at retail to consumers. I happen to think from research that heaters such as Rheem, Bradford White and AOSmith who have been in business forever make a better product than what you can buy in the big box outlets. You also have to take in consideration the location of the water heater that is being replaced. Is it in the house, basement, garage or attic. Most 40 and 50 gallon water heaters that are purchased in a plumbing wholesale store in Texas cost between 300-340 for a 6 year warranty heater with 6 year on parts and tank. Speaking of warranty. Most big box companies will take a least 24 hours to a week to get your warranty problem taken care of. Most reputable plumbing companies will give same day service if they installed the heater.

So lets break down a typical install at cost to a licensed plumber in Texas

Heater: $315, water shut off $6.50, water flex lines or unions to code $20, gas flex line and cut off to code $12, misc fittings $15, Total $368.50 Lets add a 35% profit which is some what low  for a business $129, Total 497.50

This doesnt  include permits, pan and drain or any venting issues. The vent must go from the heater to the outside of roof using double wall vent.

Cost of permit on average $60

Most plumbing companies allow for 3 hours of time for a water heater. This includes picking the new one up. Delivering out to house. Draining and removing old water heater. Hauling off old heater. Installing new heater up to code. Going down to city and pulling permit.

Average Labor charges for heater installs $400

That would make this install run without extras on any code issues $957.50

I just had a 50 gallon gas water heater installed in my house for $1200 but I needed a pan installed. I used a licensed plumber.

 

 

 

?

The primary complaint about tankless water heaters is that, unless you pay for a really oversized one, they do not keep up with high demands like clothes washer or tub or shower, or if you have multiple hot water demands going at one time.

The reason hot water heaters are used is because they can heat up and store enough water for an ordinary demand like a shower or clothes washing, and larger ones like 50-60 gallons can handle multiple simultaneous demands. Out 60 gallon heater handles washing machine, dish wahser, and a shower simultaneously without going from hot to warm. An on-demand system heats the water as it flows through the heater, with production of hot water having to equal the total demand at any instant. This they can rarely do - especially gas-fired ones, for which the power is usually much cheaper than with electricity.

Google the search phrase - on demand water heaters

to read articles on the issue, and EPA and EnergyStar program writeups. Consumer Reports also has comparisons and evaluations (though you have to subscribe to read review articles).

?
There could be. Different municipalities have different rules (codes). However, I have never heard of a plumber being the code enforcement guy. I have never heard of a plumber being able to collect a fine from a homeowner. It may cost you $150 to bring it up to code, but that should be included in the repair cost. You would need to check with your city (usually Department of Code Enforcement or Plumbing Commission). If he put it in writing, you need to send them a copy.
?
Make sure they get a permit if required. Ask if they will haul away the old. Type of new heater installed and tank warrantee. What kind of parts will the price include, you should have an expansion tank installed and make sure they counter balance the pressure to match the static pressure in the home. Should also include new dielectic unions, do not reuse the old ones. See what the rate for extras is in case they need to do additional work. Check references if possible.

Tim Littrell
Littrell Plumbing and Bath Designs
?
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Water Heater Installation And Repair reviews in Madison

A

Rating
I chose to use them because they had about forty reviews on a very high grade on Angie's List and my next door neighbor works for them. They are very knowledgeable and very good at working with me to get the new supply outlets and return,
Madison Water Heater Installers Provider Name Locked
, gross, get that all located to the reconnected system. They have good workmanship. They take care of the details. The job looks like its going to be on schedule. They show up every morning just after 8 o'clock, bring the gear in and get to work.
- Mark M.
A

Rating
Madison Water Heater Installers Provider Name Locked
is fantastic. We use him roughly 3-4 times per year. He also assists in checking our gas furnace and air conditioning unit. He is just fantastic. Quite a few of our neighbors have begun using him as well.
- Loretta G.
A

Rating
They were courteous and polite. They were very prompt. There were one to two people here doing the work. They were a bit pricey but they did a good job.
- Larry J.
F

Rating
I purchased a brand new hot water heater with them and it never worked. I took two days at home while they attempted to fix the problem. I told them I did not want this heater and wanted a new one, but they assured me they could fix it. It took them until the last time to bring someone who is knowledgeable about the situation to tell me I needed a new heater.
- Vicki M.
N

Rating
Madison Water Heater Installers Provider Name Locked
was very professional. He explained what he was going to do before starting and was quite clear that if we had any questions about what he was doing, he would stop and explain, that he did not mind interruptions to make sure we were satisfied. Job was completed quickly, work area was kept neat and cleaned up nicely at end. Once complete,
Madison Water Heater Installers Provider Name Locked
provided recommended operating and maintenance guidance. He also made sure our existing hot water recirculating pump was re installed and functioning.
Overall, I am very pleased and would recommend this company for future work.
- Marcella M.
A

Rating
Went Great!
Madison Water Heater Installers Provider Name Locked
was a very good technician, friendly and on time.
Madison Water Heater Installers Provider Name Locked
followed up well with the appointment planning. Everything works well now.
- Rebecca Y.
D

Rating
I live in a unique condominium that has the Water heater on the 3rd floor. I was given an assessment of what could be the problem. I was provided the same information on the internet that I found via my own investigation though he did provide a printed version which was greatly appreciated. I was given quotes to replace every component that could be the cause of the problem (approached it with a shotgun fix) as well the labor. The engineer/technician was very punctual and professional. I asked for several quotes on all the parts and labor as well quotes for a new Water heater before the technician left and he noted it. I waited from Wednesday until Monday before e-mailing them as I had not received any response to my quotes. Monday (after sending a reminder) I got a response from
Madison Water Heater Installers Provider Name Locked
. He gave me a quote for all the parts and labor. I then asked for a quote on a replacement Water heater with all new components. He responded by telling me the following, "Our business expertise for 33 years has been water treatment and our licensed plumbers have much experience in plumbing, products and applications for water treatment. Your current water heater setup is something we are not familiar with. After talking with our licensed plumbers and our president, we recommend you contact a company with more experience in heater products and applications."
Now I have to start all over. Moreover, My water heater was working 95% of the time and I wanted to get it fixed before it stopped working entirely. After the technician left on Wednesday, it has not worked, at all, since.
I did ask if they specialized in Water heaters prior to requesting a specialist and they confirmed. Back to the drawing board for me.
I cannot say I would or would not recommend their services, but I can say that they were only willing to perform work under their conditions without offering any other professional and/or friendly advice.
Thank you,
Dissatisfied customer w/o any hot water
- Shannon C.
B

Rating
On call workers made the repair on a Saturday, where given prompt notification by
Madison Water Heater Installers Provider Name Locked
when to expect arrival. Guys where really trying to work a little faster than what I would of preferred which caused them to move a half filled water heater out on a 2 wheel cart. The cart broke my glued down
Madison Water Heater Installers Provider Name Locked
to water heater room on my laminate floor getting a "run" to get over it, which in turn caused them to
Madison Water Heater Installers Provider Name Locked
water heater off the cart onto my living room floor, what saved them from more damage was the fact they rolled my area rug up and trapped the floor. Overall this turned out to be a fast job and got hot water back into the home in timely manner.
- Johnie W.

All Water Heater Installers in Madison, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

24 Hour Heating & Cooling

PO Box 101128
Nashville

24/7 Response, Inc.

3744 Annex Ave.
Nashville

A & H PLUMBING CO INC

121 Commerce Drive
Hendersonville

A Lions Craft

2308 Peak Hill Cove
Nashville

ACCENT ENHANCEMENTS

Ashland City

Action Appliance Repair

1483 N.Mt Juliet Rd.103
Mount Juliet

Action Tn

6641 Upton Ln
Nashville

Affordable Heat and Air Service

3306 Overhill Ct
Murfreesboro

AIR TEMP HEATING & COOLING

1963 Nolensville Pike
Nashville

AIRPRO SYSTEMS

131 SPACE PK S DR
Nashville

Airpro Systems Inc.

2942 Two Deer Trail
Murfreesboro

All Better Appliance LLC

1605 Hill St
White Bluff

American Home Shield

889 Ridge Lake Blvd
Memphis

American Integrity Construction

4029 Brimestone Wy
Greenbrier

AMERICAN PLUMBING COMPANY

PO BOX 770
Antioch

Amish Heritage Woodworks

302 Allers Dr.
White House

Anderson Construction

405 Churchill Crossing
Madison

ANDY OnCall

625 Bakers Bridge Ave Ste 105
Franklin

AppliancePartsPros.com

16501 Ventura Blvd Ste 500

Around The Clock Plumbing

4868 Matterhorn Dr
Old Hickory

ARS/Rescue Rooter of Nashville

4071 Powell Ave
Nashville

Arts Quality Plumbing

121 Lakeside Park
Hendersonville

ARVINS PLUMBING

5256 BENDERS FERRY
Mount Juliet

B & B DESIGN BUILD LLC

103 Gladstone Ln
Franklin

B & C Home Improvement

2740 Painted Pony Dr
Murfreesboro

BC HVAC Service

3148 Ivy Point Rd
Goodlettsville

Bellevue First Plumbing

PO Box 218444
Nashville

Benjamin Franklin Plumbing

207 Century Ct
Franklin

Bentley's Heating and Air

109 Hartmann Dr
Lebanon

Bill's Contracting & Remodeling

1043 Hogan Branch Rd
Hendersonville

Boyd Mechanical Co. Inc.

1066 Woods Ferry Road
Gallatin

Brentwood Plumbing Co Inc

P.O. Box 3081
Brentwood

BROOKS PLUMBING COMPANY

PO Box 40326
Nashville

Bryan's handyman service

231 Bonnafield Dr
Hermitage

Bryan's Plumbing

7123 Sonya Dr
Nashville

Busy Bee Hvac Inc.

4334 Old Hickory Blvd
Old Hickory

C & A Garage

105 A Maple Street
Hendersonville

C & M HEATING & COOLING

106 BEASLEY DR
Franklin

Celsius, LLC

107 Ashley Dr
Goodlettsville

Classic Handyman Co Inc

306 46th Ave N
Nashville

Clear Choice Roofing

2100 Southbridge Parkway Birmingham AL

Comfort Systems HVAC

9721 Northfork Dr
Brentwood

Cre8ive Construction

1316 8th Street
Old Hickory

Cross Driven Construction

1558C Brinkley Branch Rd
Hendersonville

CROWDER CONSTRUCTION GROUP LLC

3637 CAIRO BEND RD
Lebanon

Custom Remodeling & General Builders

100 Village Green Rd
Gallatin

D.A.S Building and Remodeling

2505 Brittany Dr
Nashville

DHC Comfort Inc

PO Box 1329
White House

DirectBuy of Indianapolis

8450 Westfield Blvd

Dohler Contracting LLC

1413 Beech Hollow Ct
Nashville

Don's Lawn & Maintenance Service

644 Dutchmans Dr.
Hermitage

Donelson Air Service Experts

1134 Murfreesboro Rd
Nashville

Eddie Rays Construction

177 Bailey Ln
Pleasant View

Elan', LLC

PO Box 698
Old Hickory

First Class Plumbing & HVAC LLC

2176 Loudenslager Dr
Thompsons Station

Fivestar Plumbing Co

1503 Memorial Blvd
Springfield

FIX A LEAK PLUMBING

XXXXXX
Lebanon

Fix It All Plumbing

233 Lookout Dr
Old Hickory

Fusion Investments Corporation

2206 Dortch Ave
Nashville

Ginn General Contractor

2230 Centerpoint

Glenn Dudinsky

3000 Farmville Cir
Spring Hill

Goddard Construction Co LLC

9695 Lebanon Rd
Mount Juliet

GoldenPocket Water Service

1563 Dry Creek Rd
Ashland City

Greenway Home Services

7550 E Barlett Corporate Cv E
Memphis

Handyman Connection of Nashville

2515 Nolensville Pike
Nashville

HandyPros Property Services

113 Plumlee Rd.
Hendersonville

Hers and His Plumbing

2963 Foster Creighton Dr
Nashville

Hiller Plumbing Heating & Cooling

915 Murfreesboro Pike
Nashville

Hiller Plumbing Heating & Cooling

1418 Mark Allen Lane
Murfreesboro

HOLT PLUMBING CO., LLC

2608 MURFREESBORO PK
Nashville

HOME DEPOT

224 S ROYAL OAKS BLVD
Franklin

Homes By Heritage

3628 Wareham Dr
Thompsons Station

Homeworks

5204 Drury Ln
Franklin

Iceburg Heating and Cooling

2023 Old Hwy 431 South
Greenbrier

Imperial Construction & Remodeling

525 Red River Road
Gallatin

Ireton's Home Improvements

111 Waters Edge Ln
Hendersonville

JASON'S HEATING & COOLING CO

627 PATTERSON AVE
Murfreesboro

JBG Plumbing

2317 McGavock Pike
Nashville

JOE B SULLIVAN & SONS PLUMBING INC

292 Hermitage Avenue
Nashville

Jolly Home Improvements

2631 Mission Ridge Drive

Kimbro Air

134 Volunteer Dr
Hendersonville

KLIL, LLC

1205 Scramblers Knob
Franklin

Landmark Home Warranty

10701 South River Front Parkway

Lee Company

331 Mallory Station Rd
Franklin

Lesueur Construction

1063 Dorset Dr
Hendersonville

LOWES

7034 CHARLOTTE PIKE
Nashville

M W Mechanical

PO Box 535
Antioch

max patton contractors llc

2753 windemere dr
Nashville

Maynard Select

617 Norris Avenue
Nashville

McLaughlin Plumbing LLC

125 Grand View Dr

MIDDLE TENNESSEE COMFORT INC

128 Holiday Ct
Franklin

MJ Frick Co

3651 Trousdale Dr
Nashville

Mr Market Ready

Murfreesboro

Myers Plumbing Svc

2711 Foster Ave
Nashville

Nashville Heat and Air Inc.

Po. Box 295
Hermitage

Ochoa Bros.

PO Box 210651
Nashville

One Call Home Team LLC

242 W Main St
Hendersonville

P.A.B. Plumbing and Electric

2428 Rychen Dr
Nashville

PlumbMasters

PO Box 148030
Nashville

Pro Maintnance Plus

845 Netherlands Dr.
Hermitage

Pro N Stall

P.O. Box 621
Antioch

Pure Water Plumbing

919 Conference Dr.
Goodlettsville

PuroClean Emergency Property Recovery

3755 B Dickerson Pike
Nashville

Quality Homeworks

3914 East Ridge Drive
Nashville

RAYNES PLUMBING

PO BOX 291501
Nashville

Reliant Home Services

1019 Longhunter Chase Drive
Spring Hill

Republic Plumbing

401 Douglas St
Madison

Restore, Renew

Nashville

Roscoe Brown, Inc

410 South Roosevelt St.
Tullahoma

Roscoe Brown, Inc.

959 N Thompson Ln
Murfreesboro

Roto-Rooter Plumbing & Drain Services

475 Metroplex Dr
Nashville

Rutherford Plumbing Heating and Cooling

132 Melstone Ct
Murfreesboro

Schaffhouser Electric Co., LLc

450 N Broadway
Portland

Scott Dawkins Plumbing Co

2405 Leafhollow path
Antioch

Smith Construction 66

3125-B Sweethome Rd.
Chapmansboro

Southern Sun Plumbing

1728 Sydney Terrace
Mount Juliet

Steele Services

1003 East Bobby Court
Millersville

Steven Stoeppler

551 Elaine Dr
Nashville

Summit Heating & Cooling, LLC

725 Cool Springs Blvd
Franklin

T.H.E. Construction

808 Highland Drive
White House

Tekton

454 Brewer Dr
Nashville

TEMP CONTROL LLC

2211 Dortch Avenue
Nashville

Tennessee Craftsmen LLC

PO Box 1173
Franklin

Tennessee Valley Air

1018 Mallory Ln
Spring Hill

The KINGS Carpenter

PO Box 110592
Nashville

The Surfin’ Plumbers

339 Rockland Rd
Hendersonville

The Water Heater Shop

1124 Old Charlotte Pike
Pegram

The Wills Company

6606 CHARLOTTE PIKE
Nashville

Total HVAC and Plumbing

15115 Old Hickory Blvd
Nashville

Turnkey Construction

429 Maplegrove Drive
Franklin

Universal Heating and Cooling

1035 Ridgecrest Dr
Goodlettsville

Vesta Homes, LLC

400 Stone Chimney Ct.
Nashville

Warmzone

12637 S 265 W Suite 100

WARREN PLUMBING

813 MASON TUCKER DR
Smyrna

WEHBY PLUMBING COMPANY, INC.

510 27th Avenue North
Nashville

Willow Works

775-A Flatwoods Road
Lebanon

WRIGHTS PLUMBING & ELECTRICAL

202 JEFFERSON PIKE
La Vergne

YES AIR Heating and Cooling

5004 General Eisenhower Dr.
Murfreesboro

Zerorez Nashville

475 Metroplex Dr
Nashville

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