Madison Appliance Sales Articles

Sample Reviews


In my opinion,
Madison Discount Appliances Provider Name Locked
, VP of
Madison Discount Appliances Provider Name Locked
, used deceptive business practices in that he failed to offer extended warranties on my appliances at the time of purchase and he avoided my calls and emails when I tried to purchase warranties. He told me via email that I had up to one year to purchase warranties. After I told him I actually wanted to purchase warranties, months went by with him avoiding my calls and emails. I wrote a complaint to Thermador for their assistance, and he changed his story when they contacted him by saying extended warranties must be purchased within 6 months of the date of purchase. I paid for the appliances in Feb of 2013 because naturally they must be purchased in advance of moving into a newly constructed house. Appliance repair is very expensive and I have been left holding the bag with no recourse. I recommend that anyone interested in purchasing extended warranties purchase them in conjunction with the appliances or he will refuse to sell them to you.
- Jackie W.

After purchasing a
Madison Discount Appliances Provider Name Locked
here It was agreed that it would be delivered on Thurs. the 11th. I had to call them on Wednesday to be sure the
Madison Discount Appliances Provider Name Locked
came in & we were still on track. Owner ( I guess) tiold me I would be their 1st stop on Thurs. I told him I had to leave my home at 10 to get to work. He told me fine. At 9:15 I hadn't heard from anyone so I called the office. I was told that the delivery men hadn't left the office but would be leaving in 30 mins or so. I said fine. At 10:00 they showed up. I answered the door & said hi. A man just walked past me into the house & didn't say a word. I was shocked. He walked into the foyer turned around looked at me & said "
Madison Discount Appliances Provider Name Locked
". That's all. I said yes & showed him to the kitchen. They went on about their business, put the
Madison Discount Appliances Provider Name Locked
in & left. I went to work. When I came home later that day I noticed two grease stains on my carpet, which by the way, had been cleaned the week before. I called the business, spoke to a
Madison Discount Appliances Provider Name Locked
. She laughed. First telling me that the delivery guy.....oh that's just him. Then, through the
Madison Discount Appliances Provider Name Locked
, she said im sorry. I told her I didnt think she was. I hung up, furious. Horrible people. Unbelievable.
- Lia V A.

Overall, a very good experience. The salespeople were knowledgeable, friendly and responsive. Pricing was fair. Delivery time was delayed a couple of days, but the installation team did an excellent and efficient job. One area for improvement: although knowledgeable about the products themselves, the salesperson did not ask us enough questions at the time of purchase to make sure we had the product we needed. Consequently, we lost some time in getting what we needed. However, we're happy with the results.
- Kenneth S.

Our refrigerator stopped cooling and we found
Madison Discount Appliances Provider Name Locked
. They sent their tech,
Madison Discount Appliances Provider Name Locked
, over very quickly and he diagnosed the problem immediately. He had to order the part but he showed us a quick temporary fix to keep us from losing our food until he could come back with the part. He came back the next day and it has been running perfectly ever since. Then the oven in our gas
Madison Discount Appliances Provider Name Locked
decided to not heat up any longer so we called again and they sent the same great tech,
Madison Discount Appliances Provider Name Locked
, and he again easily diagnosed the problem and he quickly ordered a new part and installed it. My oven is working again just like new! It is very hard nowadays to find a company who does what they say and not just put out a bunch of nice sounding words of advertising.
Madison Discount Appliances Provider Name Locked
is great! It is like having a friend to call when you need help around the house. AND their rates are fair and reasonable!
- Carla G.

Stay away!
I was looking for a rangetop and had two top contenders price-wise for my purchase.
Madison Discount Appliances Provider Name Locked
and another online retailer.
Madison Discount Appliances Provider Name Locked
had the better price, so I went with them.
This company sold me the rangetop online (took my credit card information and sent me a confirmation email).
I called the next day to find out about shipping details only to find out that they refuse to ship the product to me.
(their excuse--I'm out of state--as if mail doesn't go out of state??).
Now they have my credit card information and personal information.
When I told the manager about this, he was quite belligerent about it, saying "That's just the way it is" and saying "sorry" with that "What are you going to do about it"
Madison Discount Appliances Provider Name Locked
Because of them, my credit security is at risk and I am losing money, as I had two different stores I was comparing and the other was a few hundred bucks more...I chose this one for the price but now the other is out of stock. Now I must pay EVEN more to get it. I'm very unhappy!
I suppose if you can go in and make your purchase, you might be okay--but God forbid you have a problem and have to deal with that attitude.
I rarely write bad reviews--but this was warranted.
- Kristin M.

My 19 year old Amana washer and dryer were dying a slow death so I finally decided to replace them. I combed the internet comparing brands and models and read numerous reviews. I finally decided to buy GE. A friend of mine has replaced all of her appliances through
Madison Discount Appliances Provider Name Locked
, so I called the
Madison Discount Appliances Provider Name Locked
Madison Discount Appliances Provider Name Locked
was extremely courteous and quoted me an excellent price on the machines I wanted. I gave him my credit card info over the phone and the deal was done. On 9/3/2014, two deliverymen arrived. They were prompt, appropriately dressed, and ready to work. It was not easy to get the old washer and dryer up out of the basement and the new machines in place. They didn't complain and set to work. They hooked up the gas dryer, put new hoses on the washer and then tested both machines to ensure they worked properly with no leaks. All my other appliances are 19 years old and, I am sure, will have to be replaced soon. I will definitely use
Madison Discount Appliances Provider Name Locked
again and would recommend them to anyone.

- Pamela P.

Very well. Professional service and excellent design advice and guidance. Installers were competent and timely. Overall design, cabinets and counter top were via
Madison Discount Appliances Provider Name Locked
. We had our own contractor,
Madison Discount Appliances Provider Name Locked
Construction of Mentor,for demolition of old kitchen and the electrical, plumbing and drywall work. Whole job from start of demolition to cooking our first meal in the new kitchen took 5.5 weeks.
- Joe M.

Weeks of calling unresponsive customer service representatives almost ran out the clock with our warranty! We were finally told that the dishwasher would be replaced, but in order for it to be delivered we had to finally go to the Stony
Madison Discount Appliances Provider Name Locked
Store. The customer service representatives were unhelpful, and the store manager was disrespectful and actually became disagreeable to the point of our having to walk out of the store.
My advice: Use Home Depot! Their service is much better, and the employees are more professional!
Since that time, we tried contacting the home office of Lowe's, but to no avail. We were not able to get any satisfaction, as far as an apology for the rude treatment from store employees.
We are very disappointed!
- Christine P.

DJ (son of the founder/owner) was very professional and punctual. He called me (as I'd requested) half an hour before and I met him at my condo. He quickly diagnosed the problem and gave the option of replacing the part or having to purchase a new washer/dryer. It's an expensive part, but without it the washer/dryer wouldn't work. I felt comfortable with the service and explanation and will likely be calling in the future when/if another appliance decides to check-out.
- Dee Dee C.

This may be a bit long however I did add some comic relief in it to because they are a joke let’s start with their price matching policy is not followed, they claim they will beat any competitors price by at least $10.00 guess what no they don't they did match the price however that was not the policy of the store. I was okay with them just matching the price because the matching also included free delivery and installation. I purchased 4 appliances
Madison Discount Appliances Provider Name Locked
, refrigerator, microwave and dishwasher they delivered the appliances and hooked up the
Madison Discount Appliances Provider Name Locked
, plugged the refrigerator in a started walking out the door I asked about the dishwasher
installation and was informed that someone else does that so i called the store and spoke to my sales rep
Madison Discount Appliances Provider Name Locked
which after purchase took a whole new attitude with me and said that wasn't included however in their matching policy if another competitor offers it they will match it.
I called the corporate office (in the mean time I had my cousin who owns
Madison Discount Appliances Provider Name Locked
's repair service install it for me) and asked to speak to the corporate head. I connected to NICK, I spoke to him and he agreed that it was to be installed however it was already done and he apologized for the mix up. If I ever needed any help he told me feel free to call him (another joke) Now here is where the real fun begins My Frigidaire refrigerator had icicles hanging in the freezer so I called for service well they sent another company out to repair the problem we will call this visit one the tech said oh there is a gap in the casing I need to order silicon filler to repair it (well I'm not a repairman however that seemed a bit lame to have to order it, you would think they would
carry that on their truck. Now visit number 2 he filled the so called gap and said problem solved. Guess again icicles only larger and more of them, called them back and told them the problem is worse. Visit number 3 it was the seal and to check it he used a highly technical tool to determine this a dollar bill, the dollar would move as he pulled it out so the seal is bad (by the way I have the same refrigerator in white in my garage only older before Electrolux purchased Frigidaire. Well I performed the same technical test on the one in the garage surprise same thing happened). Visit number 4 replaced the seal by this time
I did some examining of the refrigerator and could feel gaps in the insulation however it isn't my job to fix it.
Madison Discount Appliances Provider Name Locked
said thats it you wont have any more problems I replied see you next week and he said are you doubting my work I said no but thats not the problem. So the next day Large Icicles hanging called service again did I mention this is Frigidaire's policy so brings us to visit 5
he decides needs a new door at this point the service calls and parts are more than I payed for the Refrigerator. Brings us to visit number 6 I finally spoke up and said that if you notice there are gaps in the isolation he then replies your right lets just order you a new replacement.
Madison Discount Appliances Provider Name Locked
-Da finally it is now September and I purchased in April. The new Refrigerator arrived last week guess what was waiting for me in the morning ICICLES I called Orvilles and told them enough is enough I want a different unit
Madison Discount Appliances Provider Name Locked
from service agreed to exchanging to a different Refrigerator my wife and went in the Sales Rep
Madison Discount Appliances Provider Name Locked
tells me he knows
nothing about this and had to make a few calls well he found out I was told this and they would only give a credit less than I paid( you would think that they would at least give you your amount for the price you paid).
I Called the Corporate office (716.601.0610) to speak to Nick got voicemail left a message explaining the situation and to please call me waited 4 days with no response. So called today and ask to speak with good ole Nick was told he is in a meeting same as last time so I asked his assistant to please hand deliver a note to him to call me with her attitude you would have thought I asked her to run a mile. Well received a call from
Madison Discount Appliances Provider Name Locked
stating he is calling on
Madison Discount Appliances Provider Name Locked
's behalf, so I was told by him that
they are not replacing it they are going to send a service tech out that it is their policy. I said that
Madison Discount Appliances Provider Name Locked
Madison Discount Appliances Provider Name Locked
said they would replace it he then said let me research it and I will call you back. The phone ring a half hour later and it's a woman don't know her name but no replacing servicing again. So a little advice Beware of Orvilles and if you decide to buy from them shop and
make them price match then take that to a competitor that price matches and then take it back to Orvilles do that a couple times and you do get a good deal my 1,000
Madison Discount Appliances Provider Name Locked
ended up being 536 dollars same for the refrigerator the dishwasher was 900 down to 350 and the 500 dollar microwave was 200 it pays to shop however service and professionalism is lacking big time and that is something I hold very high with a company and Orvilles lacks it big time. Get them to a price you like then go to a local competitor and purchase your appliance(s) don't give them your business sorry so long but it's not over I have to start the process all over again and Frigidaire is not very helpful either. If you are looking for appliance don't go there first sticker shock alone will get you however the one thing they do have is their matching policy however they match the price they don't beat it as they advertise my next recourse is the Attorney General for faults representation.
- David H.
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All Discount Appliances in Madison, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 Appliance Company

5410 Harding Rd
Nashville, TN

AAA Appliance Service

no address
Nashville, TN

All About Dryer Vents

19103 Wyndchase Circle
Franklin, tn


Madison, TN

Best Buy

2615 Medical Center Pkwy
Murfreesboro, TN

Best Vac

Adams, TN

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Cheap Laundry Equipment

1136 4th Ave South
Nashville, TN


Gallatin, TN

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

7181 Eagles Perch Dr
Jacksonville, FL


Nashville, TN


523 W Thompson Ln
Nashville, TN


Franklin, TN

Home Depot

7665 Hwy 70 S
Nashville, TN


Smyrna, TN


5204 Drury Ln
Franklin, TN

Jeff DeLong Repair

2740 HWY 41 S
Greenbrier, TN

Kitchen Tune-Up

386 W Main St
Hendersonville, TN


Madison, TN

One Stop Kitchen &

13 Industrial Park Dr Suite 300
Hendersonville, TN

Talianko Design Group LLC

PO Box 74
Sierra Madre, CA


1342 W Main St.
Lebanon, TN

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