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A
"I got a call within an hour or so of buying the deal. We scheduled an appointment and he was actually early for the appointment! He was very thoughtful and professional." He made sure to keep everything clean and he did a lot of work and spent a lot of time cleaning everything thoroughly. He tested for carbon monoxide when everything was put back. I was flabbergasted at all of the detailed work he did!

-Leslie S.

A
"Excellent. Great communication. Made my gas fireplace look brand new. Arrived early (telephoned beforehand.) Highly recommend this individual and company.

-nancy B.

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Local Articles in Knoxville

snowy house

The Angie's List Guide to Winter Maintenance

It's the time of year when the winter weather can take a toll. Follow this winter maintenance checklist to protect your home, your car and your health.

A direct-vent fireplace will use outside air for combustion, thereby increasing efficiency and eliminating the need for opening windows while its in use, says Padgitt. (Photo courtesy of Hearthmasters, Inc.)

What are the dangers of using vent-free gas logs?

When burning gas, several by-products of combustion are produced that can be dangerous to your health. Learn the best way to circumvent danger with gas logs.

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From garage door maintenance to gutter cleaning, outdoor maintenance now will save you big repair costs next spring.

Gas Log Service reviews in Knoxville

A

Rating
Scheduling was easy. There were no additional costs. The technician completed job in about an hour and a half. My experience with them was great!
- Jason W.
A

Rating
Great! They were on-time, very knowledgeable, and very professional. They did a thorough cleaning and inspection, restacked the fake logs, and added more of the "fluff" around the bottom. We had never had the fireplace checked out in the 3 years since we moved into our house. They were able to answer all of our questions, and make us feel more secure about using it this winter. All at a reasonable price. Would definitely recommend these guys.
- Diana B.
A

Rating
Knoxville Gas Fireplaces Provider Name Locked
arrived with his son right on time. They started by asking me what was wrong. And then they got right to work. They kept busy, testing, working, etc. About 30 minutes in
Knoxville Gas Fireplaces Provider Name Locked
said they would be right back, and the two of them left. They were back quickly. Back to the fireplace they went, testing, adjusting, etc. Then they started cleaning the outside frame, the glass, and even the hearth and marble all around the unit. He came to me to explain what he did. He told me that he cleaned and tested the parts and that he did not use any new parts, so no charge for any parts. So my cost for the hour that they were here was $125. He even placed the "logs" so the flames looked nicer, even with embers.
I would recommend
Knoxville Gas Fireplaces Provider Name Locked
to anyone.
- Robert H.
B

Rating
I called to make the appointment in early December but
Knoxville Gas Fireplaces Provider Name Locked
was not available until after the first of the year. She arrived on time in January, performed the service efficiently and to our satisfaction.
- Pierre B.
A

Rating
Knoxville Gas Fireplaces Provider Name Locked
and
Knoxville Gas Fireplaces Provider Name Locked
were ahead of schedule and called to see if they could come a little early. It worked out fine.
Knoxville Gas Fireplaces Provider Name Locked
did a great job cleaning and servicing the logs. I was not familiar with operating the gas logs and both
Knoxville Gas Fireplaces Provider Name Locked
and
Knoxville Gas Fireplaces Provider Name Locked
were very helpful in explaining to me how to use them. The pilot light, settings and etc. I am very happy with the service they provided and would highly recommend them!
- Cynthia M.
A

Rating
they were very knowledgable and patient in educating us on the products. installer was prompt and efficient in installation. very happy.
- TRICIA W.
D

Rating
I had my HVAC system installed by Bowman Heat and A/C in March 2014. Job was done on time w/o any issues. A few months later, we replaced company provided thermostat with NEST thermostat. AC ran fine the whole summer. We switched to heating in Nov 04, 2014 for the first time. But the heating was not working. I called the owner of Bowman Heating and explained the problem. Also since the issue occurred during the first year of warranty, It was eligible for fix without any cost. Company's owner agreed to free repair.
Knoxville Gas Fireplaces Provider Name Locked
, was the technician who arrived to fix the problem. He found out that the problem was with NEST thermostat. He replaced NEST with original thermostat which I had kept in store as a backup.
So far so good........
After replacing the thermostat, to my utter surprise, he asked me to pay for the service (about $200). I brought to his attention that company owner has agreed to
Knoxville Gas Fireplaces Provider Name Locked
no-price fix for the job as it was still under 1 year full labor/part warranty. This annoyed him. He said that since I replaced the original thermostat, warranty was no longer valid. I said fair enough. If this was the case, he should have informed me before replacing the thermostat because I could have replaced it myself. Replacing the thermostat is a
Knoxville Gas Fireplaces Provider Name Locked
task and customers can usually do it by themselves. Also, it was
Knoxville Gas Fireplaces Provider Name Locked
's responsibility to make us aware of any possible cost/charges when he fist time showed up in my home. Now-a-days, It is a common practice by customers to replace the thermostat with more hi-tech ones. And there aren't any reports of any issues with using NEST thermostat with any HVAC system.
So I asked
Knoxville Gas Fireplaces Provider Name Locked
to replace it back to NEST thermostat. But he got completely annoyed. In an apparent angst, he walked down to my HVAC system downstairs and did something there to stop my HVAC system functioning. We heard some sound of opening the HVAC panel door with a force and him slamming the HVAC room door. He then walked out saying " now I have your HVAC non-functional". Call me if you want to fix it.
This whole episode was witnessed by my wife and 9 years old daughter as they were terrified because
Knoxville Gas Fireplaces Provider Name Locked
looked highly confrontational.
After he left, I took a peep into HVAC myself to see what damage he had done. To my terror, he had pulled the wires on motherboard and left them hanging naked. We got really stressed out and scared. In a family with a little kid and during winter time, we were not only without heat but with such a terrible experience by a horrible technician.
I brought his behaviour and UN-professionalism to his company's owner (
Knoxville Gas Fireplaces Provider Name Locked
) attention who promised to look into the problem deeper. But apparently,
Knoxville Gas Fireplaces Provider Name Locked
lied to him and did not produce the facts as they were.
I have the picture of hanging wires out on the motherboard and couple of witnesses from the neighbor whom I told about the incident.
I was not trying to write anything on Angies list thinking why would a company be punished for a really horrible technician. But today, when I asked the company to do their free annual inspection, they simply denied. So very likely, it can be concluded that most of the technicians in the company are highly un-professional and it is NOT a good company to get your work done,
I therefore consider this as my responsibility to bring their act to anyone who is looking to get their job done by Bowman Heating and AC in sterling VA. They have given me and family a horrible experience.
I wish the same is not repeated with anyone else. BE CAREFUL !
- Upender N.
A

Rating
I initially contacted the company in November for a service and figure out why my fireplace wasn't running. I have lived here a year and a half and never used it so I didn't know the specifics of the set I had. The first date was set in December, and during the initial visit, the tech educated me on my set up. He explained the difference between a vented and non vented set was. I apparently had a vented set, which is not typical for heating purposes but more for visual enjoyment. I mentioned that we would use it only for the heat. He explained and wrote down his recommendations for replacing the set to a non vented set. He collected the service fee even though nothing was done, but mentioned that an install is 250, so the remaining 100 would be covered when they return to install. I immediately took the info and bought a new set. January came, the next tech came and completed the install. He offered to take the set that was removed and boxes, but it was the day before trash pick up so I offered to keep them and toss them myself. The fireplace has been working very well. I have to say the two techs that assisted me were very straight forward, full of knowledge, and extremely polite. I will be using this company for annual service calls in the late summer/early fall to prepare the fireplace for the winter.
- Chad R.

All Gas Fireplaces in Knoxville, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Adkins Heating and Air Conditioning

144 Orchard View Rd
Oliver Springs

AIR PROS

3828 Boyd Walters Lane
Knoxville

Anderson Plumbing

2114 Chippendale Dr
Maryville

Archer Home Comfort Specialist

2503 West Beaver Creek Drive
Powell

Archie's Stone and Fireplace

4700 Old Broadway
Knoxville

Cooks Heating & Air Conditioning

234 Outer Dr
Oak Ridge

Cotas Comfort Heating and Cooling

459 Dakotah Way
Seymour

Donnie Rackard Plumbing Service

117 Clark Ln
Harriman

E & T Plumbing

PO Box 3205
Knoxville

Eagle heating air & plumbing

P.O. Box 472
Caryville

East Tennessee Plumbing & Heating LLC

2475 E Parkway
Gatlinburg

Fireside Essentials

3544 Neal Dr
Knoxville

Flame Pro Tech Services Inc

2702 Druid Hill Drive
Maryville

G.E.S. Custom Remodel L.L.C.

201 Center Park Dr.
Knoxville

HEARTH & PATIO

9335 KINGSTON PIKE
Knoxville

HERS & HIS PLUMBING

PO Box 40329
Nashville

Hylton Heat And Air LLC

2750 Newport Hwy.
Sevierville

JC's Heat & Air

112 Elyria Dr
Knoxville

John H. Coleman Co LLC

702 E Jackson Avenue
Knoxville

Kessler Plumbing LLC

105 Grazing Meadow Ct

Les Enterprises

3353 Mutton Hollow Rd
Maryville

LES Enterprises

3353 Mutton Hollow Rd
Maryville

M&S Plumbing Services

3744 Rankin Ferry Loop
Louisville

MCRAE PLUMBING COMPANY

7925 Asheville Highway
Knoxville

Mo's Mechanical

7728 Cedar Crest Rd
Knoxville

My Professional Plumber

118 N Peters Rd
Knoxville

PERFORMANCE AIR SYSTEMS

3944 ARCHIBALD WAY
Knoxville

RAM CONSTRUCTION

541 WESTSHORE DR.
Loudon

Rapid Plumbing Inc

PO Box 22838

Sorey Construction and Development Inc

125 LeConte Creek Rd
Gatlinburg

The Gas Connection, Inc.

11975 Colmans Way

Westbrook Repair

8609 Rushbrook Dr
Knoxville

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