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Knoxville Contracting Articles

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Knoxville General Contractors Reviews

A
"They were very good. They did a good job following up to make sure that I was pleased with the work. The gutters have been functioning very well, better than they had before.. The crew was very polite."
F
"Basically, huge pretense about being professional, registered with BBB, license on file, good references, blah blah, but the guy's efforts never got off the ground, fizzled to nothing, leaving me stranded and needing to find a new company.

The details:

The Home Craftsman Network sent a man from
Knoxville General Contractors Provider Name Locked
to do the work and assured me through email that the two companies share business and work together, sending more information to prove their separate legitimacy.

The guy sent to do the work appeared professional and sincere about working with me and also with my insurance company because he determined that the adjuster's report wasn't accurate and that I needed more money to fix the problem. Discussions between myself and him began September 9th, by Oct. 5, nothing had been done. After weeks of discussing this issue and going to the trouble of making copies of my policy and getting our ducks in a row for the big insurance meeting (I was told by a Farm Bureau rep that they would not discuss my claim with him without my presence), this guy shows up having forgotten to prepare, spends our appointment time making notes and misses the appointed time when we were supposed to talk 3-way with someone in the claims dept. Granted, we had the wrong number to begin with, but if we'd started on time, we had enough time left to work it out. I even said, "we need to make that call now." He was too focussed on his report, or so he told me. I took off work so that we could make that call.

Red flags go up and I insist on more references and explanations for some questionable details I found about the business. He provides all the info. that I ask for, defensively. My fears are laid to rest and I allow him to resume his efforts in fixing my home. He tells me he's spoken with the insurance company and had a very amicable conversation. All is going well. This is the middle of October. By October 31st, I have not heard a word from him. We never agreed on price because he insisted the adjuster's report wasn't thorough, which might've been true. I don't know because he never came through on his claim that he could get the extra money needed and perform the work. That's it.
"
F
"Basically, huge pretense about being professional, registered with BBB, license on file, good references, blah blah, but the guy's efforts never got off the ground, fizzled to nothing, leaving me stranded and needing to find a new company.

The details:

The
Knoxville General Contractors Provider Name Locked
sent a man from First Choice Carpentry to do the work and assured me through email that the two companies share business and work together, sending more information to prove their separate legitimacy.

The guy sent to do the work appeared professional and sincere about working with me and also with my insurance company because he determined that the adjuster's report wasn't accurate and that I needed more money to fix the problem. Discussions between myself and him began September 9th, by Oct. 5, nothing had been done. After weeks of discussing this issue and going to the trouble of making copies of my policy and getting our ducks in a row for the big insurance meeting (I was told by a Farm Bureau rep that they would not discuss my claim with him without my presence), this guy shows up having forgotten to prepare, spends our appointment time making notes and misses the appointed time when we were supposed to talk 3-way with someone in the claims dept. Granted, we had the wrong number to begin with, but if we'd started on time, we had enough time left to work it out. I even said, "we need to make that call now." He was too focussed on his report, or so he told me. I took off work so that we could make that call.

Red flags go up and I insist on more references and explanations for some questionable details I found about the business. He provides all the info. that I ask for, defensively. My fears are laid to rest and I allow him to resume his efforts in fixing my home. He tells me he's spoken with the insurance company and had a very amicable conversation. All is going well. This is the middle of October. By October 31st, I have not heard a word from him. We never agreed on price because he insisted the adjuster's report wasn't thorough, which might've been true. I don't know because he never came through on his claim that he could get the extra money needed and perform the work. That's it.
"
D
"Honestly, the completed roof is outstanding but the whole process of getting to a completion of *anything* is exhausting... Sweet, great guys though, but I think that they are just overwhelmed by over booking and lack of administrative assistance to help them keep organized.... Would I hire them again? Yes, if I was certain they would follow through expiditiously and they supervised their workers more closely for professionalism... Their completed work *is* excellent....
"
C
"My primary sales contact was highly unresponsive and entirely unprofessional. The work was done very quickly (pro), but the quality suffered such that they made multiple trips to my home to fix problems (con). The roof had several issues w/ the manner in which they placed the shingles. The deck stain was poorly applied and also sprayed all over the house because they didn't bother to use a drop cloth...twice! My yard lamp required three attempts to make it "good enough" as it still doesn't function as it ought to and the newly installed siding was left filthy (grease, grime from handling). This is a "reputable" company in Knoxville, but it was entirely run like a 2nd rate "guy with a pick-up truck" show. They are so tired of dealing me me (and my
Knoxville General Contractors Provider Name Locked
requests that work be done correctly) that they won't return my calls (note, by the way, that I'm calling them in an attempt to submit final payment). That's right...I still owe them $3 thousand, but they won't return my calls as to confirm the amount.

I think that the work will suffice, but this is a pathetic example of how to work with the public (especially when considering the amount of money at stake).
"
C
"We bought an old house that had been mostly renovated. The chimney was original and had crumbling mortar. It needed to be rebuilt from the roofline up.
Knoxville General Contractors Provider Name Locked
was recommended to us as a general contractor that was more expensive but had excellent service. We got three estimates. The
Knoxville General Contractors Provider Name Locked
estimate was the same as or slightly higher than the others. There were several delays, but the work was eventually completed and looked good. We ordered custom, wooden screen doors for the house because the doorways were odd sizes. The doorways were not perfectly plumb or square, so we wanted someone to hang them who was good.
Knoxville General Contractors Provider Name Locked
told us he could do it. We were strung along for about a month -- repeatedly given days and/or time frames when the work would be done -- before the carpenter finally arrived to do the work. When we didn't hear from them as promised, I would call and/or write an email. Each time I received no response until up to a week later. When the carpenter finally came, he left his assistant and took off. I watched while the assistant swept and re-swept the sidewalk for an hour (I took video), then I had to go to work. Predictably, they called at 5:30 to say they had just finished after "working all day." The work is decent. However, they charged me $900 to hang two doors. We're talking about six hinges and two latches. After six weeks of delays and non-responsiveness, followed by paying for an "all-day" job, which was mostly just the assistant sweeping to appear busy, I will not use this company again. Paying more for excellent customer service is one thing, but this is just price gouging and my customer service experience was poor.
"
A
"
Knoxville General Contractors Provider Name Locked
came on time, was professional, knowledgeable, explained everything, admitted if he didn't have an answer, and did excellent work. He converted a 29" wide bath doorway with a folding door into a 32" wide doorway with a sliding pocket door. It looks & works great. He rehung a basement door which was improperly hung and then suffered through house shifting. We can now use the door. He reconfigured connectors on all the downspouts after they were done poorly twice by a gutter company and discovered the company had not attached the drip guard to the gutter, which had been causing it to overflow. He fixed this."
F
"He didn't even start the project for 6 months, though the contract stated he would begin within 30 days. I couldn't fire him at that time because of my weird bank financing. When he finally did start, work was slow and unpredictable, with such memorable events as tearing off the entire roof just before a rainstorm. Six months later, with the project less that a third done, he submitted a bill that the bank's inspectors rejected. Instead of working with them to determine what additional information they wanted, he filed a
Knoxville General Contractors Provider Name Locked
on the house and sued me for nonpayment, beginning 4+ years of protracted convoluted legal arguments during which he claimed everything from that I had taken the money from the bank and refused to pay him, to that I had "verbally authorized" him to charge four times the amount of the contract. Five years later the house still isn't finished, and despite a judge throwing out his
Knoxville General Contractors Provider Name Locked
, he still refuses to remove it.
"
A
"both jobs were finished within 2 days.
Knoxville General Contractors Provider Name Locked
even went so far as to redo the powerwash on the deck because he didn't like job he did himself the first time. Wouldn't accept any payment until entire job was completed to our satisfaction.
Knoxville General Contractors Provider Name Locked
is very fair and honest and will not hesitate to recommend and/or hire him again."
A
"
Knoxville General Contractors Provider Name Locked
responded right away to my call and gave me a good estimate. He started the work right away and finished it as per our schedule. I was very impressed with his workmanship and courtesy. He cleaned up as he went along. I would highly recommend him."

All General Contractors in Knoxville, TN

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1st Choice Home Improvement

1612 Grainger Ave
Knoxville, TN

Aaron's Remodeling Company

705 Gate Lane
Knoxville, TN

Acc Construction, LLC

PO BOX 10409
Knoxville, TN

ADVANCED CEILING CONCEPTS BY WBC

220 BRIDGEWATER RD
Knoxville, TN

AFFORDABLE HOME BUILDERS /A&L CONSTRUCTION

509 N Cedar Bluff Rd
Knoxville, TN

American Standard Foundation Repair, LLC

11115 Fox Brook Lane
Knoxville, TN

AQP PAINTING

1716 Somersby Ln
Knoxville, TN

Archadeck Of Knoxville

4120 Sam Cooper Ln
Knoxville, TN

Baez Roof

PO BOX 53215
Knoxville, TN

Bay Builders, LLC

10921 Ridgegate Ln.
Knoxville, TN

BENKAMIN DESIGNS & IMPLEMENTS ALL HOME IMPROVEMENT

11104 Lake Hills Dr
Knoxville, TN

Big Idea Construction,LLC

1754 Reynolds Street
Knoxville, TN

Bill Turpin Home Improvements

9608 Cotesworth Ln
Knoxville, TN

Budget Blinds of Knoxville

333 Troy Circle
Knoxville, TN

BUILDER ON CALL

1506 Misty Valley Way
Knoxville, TN

Butch Griffin Improvement & Repairs

1304 Wilton Lane
Knoxville, TN

CertaPro Painters of East Tennessee

3915 Papermill Dr
Knoxville, TN

Certified Painting

4303 Acuff St.
Knoxville, TN

CHARLEY WOOD

Knoxville, TN

CKC Construction

8121 Ainsworth Dr.
Knoxville, TN