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"Very well. very communicative, had received am estimate earlier (by several months) and had held off work due to cost, but when we were ready to proceed, Boston" and their team came back and did a fine job, very clean and efficient and fast. The old unusable fireplace suddenly became a new center piece to the home...very pleased overall and would certainly have Boston back for any other backyard/brick projects. Fireplaces are essentially an accident waiting to happen if not placed in the hands of professionals who work very diligently to the fire codes, which Boston does. No cutting corners. Highly recommend this organization.

-austin S.

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"The representative told me that it didn't seem as if the fireplace had been used, and that I should call to get a refund for part that was for cleaning. He" checked chimney and noted a small pulling away of the flashing to mention to contractor. Extremely honest and professional.

-Nancy Bracken G.

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Local Articles in Knoxville

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Chimneys

If you have a wood-burning fireplace, be sure to have it cleaned and inspected regularly to reduce the risk of fire. But be careful who you hire because chimney-repair scams are common.

How to avoid chimney repair scams

These scams lure homeowners via phone solicitations, door-to-door sales pitches or ads offering too-good-to-be-true prices.

Angie's List
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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Chimney sweep and fireplace inspection, cleaning
Chimney Sweep, Chimney Repair

Regular chimney inspection and cleaning helps prevent fires from creosote buildup and saves money on repairs. Here’s a look at what’s involved and the costs.

A chimney inspection covers every part of the structure, interior and exterior. (Photo courtesy of Angie's List member David G. of Portland, Oregon)
Chimney Repair, Chimney Sweep

Chimneys, fireplaces and vents need to be inspected at least once per year. Even an unused chimney needs to be checked for possible animal nests or damage.

The exposed portion of your chimney receives more weather abuse than any other masonry on a building, says Bard. (Photo courtesy of Angie's List member Jane L. of Philadelphia)
Chimney Repair

By paying yearly attention to your chimney crown to catch issues early, you can save yourself costly chimney repairs and extend the life of your chimney.

Angie's Answers

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Most all professional chimney sweeps now utilize the National Fire Protection  211 Standard for chimneys, fireplaces , Vents and solid fuel-burning appliances for chimney inspections, which determines when and whether he has to access the roof.

There are 3 levels of inspection  The most commonly performed are Level 1 and level 2  are listed:

Level 1            Done as Annual Inspection

                      Routine cleaning of the flue

                      Direct replacement of a similar appliance

Level 1 inspection is recommended for a chimney under continued service under the same conditions with the continued use of the same appliance.

IN A Level 1 inspection, your chimney service tech should examine the *READILY ACCESSIBLE portions of the appliance and the chimney connection. HE will be looking for basic Soundness of the chimney structure and flue as well as the basic appliance installations and connections. HE will also Verify that  the chimney is free of obstruction and combustible deposits.

* Readily accessible Means that no special equipment is required to gain such access, ie.Ladder

 

LEVEL 2            Upon sale or transfer of a property

                       After an operating malfunction or an external event is likely to have caused damage to the chimney

                        Addition or removal of one or more connected appliances, or the replacement of an appliance withone of a different type, a different input rting or a different efficiency.

                        Prior to relining or replacement of the flue lining

 

Level 2 insp. are required when any changes are made to the system. Changes can include a change of Fuel Type, changes in shape or material in the flue,Replacement or addition of an appliance of a disimilar type, input rating or efficiency. Building fires, chimney fire or other seismic events as well as weather events or obvious construction defects would be indicators that a level 2 is warranted.

 

Level 2 includes everything in a level 1 PLUS the *Accessible portions of the chimney exterior and interior including attic, crawl spaces and basements. it addresses proper clearances from combustible in accessible locations.There are no speciality tools required to open or access doors, panels, or coverings during a level 2 insp.  The level 2  insp should also include the visual inspection by video scanning equipment or by other means in order to examine the internaql surfaces and joints of all the flue liners inside the chimney structure. No removal or demolition or any permrnantely attached portions of the chimney or building structure or finish shall be required in a level 2 insp.

*ACCESSIBLE means if you can get to it with special equipment do it but you dont have to take apart anything for said access. Use of ladders and cameras just no demolition.

 

LEVEL 3  SEE NFPA 211 STANDARD FOR DETAILS

 

***THE REAL ANSWER to this question lies with the accessibility of the top of the chimney and roof type.  Most professional sweeps want to examine up close the top of the chimney for cracked masonry crowns , which is very common, Flashing issues, top view down flue, and for prefab chimneys to insp the condition of the Chase cover and cap.

Note that the use of a special tool (ladder) to gain access to the chimney is under a level 2 inspection, which can be additional costs since it is a much more thorough inspection.

It is possible to sweep and do a level 1 insp. without accessing the roof. 

 

Also most professional sweeps have equipment that allows us to sweep the chimney with a rotary system that is operated from inside at the fireplace opening and achieve a much better cleaning than pushing brushes down from the top and without getting on the roof. We also video scan the flue from the hearth so the homeowner can be a part of that inspection or "chimney-oscopy". They see the live action of the top of the chimney and conditions that exist inside their system so when they get their report they know they are not some stock pics that could be used to sell repairs but the actual pics of the conditions they viewed in their system. And we do not have to access the roof.

If the chimney access requires multiple ladders or is a "brush with death", there could be extra cost, and the sweep would make an onsite decision regarding the ability to safely reach the top of the chimney or have to use a lesser option of binoculars or rely on experience to determine whats going on up top based on visible symptoms,  if access is too dangerous or not possible.

 

So don't discount a sweeps knowledge or ability on whether he gets on the roof or not. Check him out on referral sites , company web site, credentials, training and experience. Get referals and check on liability insurance and you should be able to find a sweep that can meet your need. If you are in North Carolina check us out at ClassicChimney.com. For the last 25 years we have been sweeping and inspecting chimneys, certified formerly by the CSIA for 15 years and current member of the NC Guild. give us a call  9197822879

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Chimney Repair reviews in Knoxville

A

Rating
The team from
Knoxville Chimney Repair Services Provider Name Locked
was prompt. Unlike many other companies I've worked with, they gave a one hour window of time they would arrive, and they called 15 minutes out and showed up about 15 minutes early! They are PROMPT! The leak allowed water into my attic crawlspace and it was seeping into the master bedroom. The team assessed the leak, and assessed the chimney in detail. They immediately discovered chimney lacked a liner - a serious problem from a safety standpoint. They offered a lifetime warranty that is transferable with the house. The liner was installed in under two hours and the work was high quality. The team cleaned up after the work was completed. The team assessed the chimney/roof seal and determined that some portions had failed and some portions had not been sealed at all. As the temperature was below freezing, using the preferred sealant material was not possible. The team applied a temporary fix and will return when the outside temperature is above freezing and finish the job. Outstanding service, prompt, courteous, and professional. A job well done!




- Shawn W.
A

Rating
Good communication prior to visit. Was very fast and clean. Used
Knoxville Chimney Repair Services Provider Name Locked
filters and drop cloths when cleaning and virtually spotless clean up with no smells despite the vast amounts of soot and crud that were removed from the pre-fab 1991 fireplace, that to my knowledge had never been professionally cleaned.
The pricing was fair and honest and would definitely use again in future.


- Craig H.
F

Rating
Not well. Mr. Soures was called for a problem wiht the chimney and brown streaking down outside of chimney in the winter when the heat went on. He said he could fix it. He did the work in Oct and in
Knoxville Chimney Repair Services Provider Name Locked
the problem was worse than ever. he apparently did not know what he was doing but proceeded to do work that did not correct the problem.
- Diane M.
A

Rating
Initial appointment was on time. He explained the problem and the work to be done. We scheduled the job. He came on the day we agreed on. All work was completed in a timely manner. All debris was cleaned up. Job looked good. The price was the same as quoted. I didn't check around for prices. I assumed his was fair. The quality of his work was very good.
- Bill R.
D

Rating
Had to call three times to see if he was coming. His defense(shorthanded) was a little upset when he appeared just getting out of bed. Used him before and felt his crew was more professional in 2012.
Knoxville Chimney Repair Services Provider Name Locked
Haute needs more experienced Chimney inspectors. I don't think I will call him back.
- Michelle B.
A

Rating
I called
Knoxville Chimney Repair Services Provider Name Locked
's in to my new house to inspect the chimneys the day after we bought the home. For $99, they reviewed all chimneys in the house, including the dryer vent. They found that the tile liner from my furnace flu was damaged and unsafe to use. I scheduled with them and had them come out and replace the old tile flu liner with a new steel liner. The job turned out to be bigger than they expected, but they stuck to the original price quote. I was so impressed that I had them back out a few days later to clean and inspect the wood
Knoxville Chimney Repair Services Provider Name Locked
in the house. They did a great job and even showed my wife how to use it and start a fire. I will use these guys in the future for all of my chimney needs.
- Gregory K.
A

Rating
All in all it went well. She was a bit late for the first visit, but explained the circumstances. She seemed to know her stuff and explained what the problem was and what needed to be done. It was a professional courtesy to let the insulation company get first dibs on the job required. Once they passed, she handled the job herself quite well. Her charges were more than reasonable .
We will be asking her to come back in the Spring for some caulking work on our garage.
- Rosalie C.
A

Rating
Knoxville Chimney Repair Services Provider Name Locked
showed up first thing in the morning. Explained the work to be performed and promptly got started. Worked efficiently and safely to complete job and tested for proper operation. Would use
Knoxville Chimney Repair Services Provider Name Locked
again.
- colleen B.

All Chimney Repair Services in Knoxville, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Quality Roofing & Remodeling

5620 S Briscoe Cir
Knoxville

A-1 CHIMNEY MAINTENANCE

1101 SEVIERVILLE RD
Maryville

A.R.MOORE CONSTRUCTION LLC.

8419 old maynardville pke
Knoxville

A1 Concrete Leveling/Foundation Repair Knoxville

5450 HWY 321 N Suite 2
Lenoir City

ab card construction co .

9853 east emory road
Corryton

ACC Construction LLC

PO Box 10409
Knoxville

Acclaim Contracting LLC

14000 Spring Forest Ct

Adams Roofing Company, LLC

249 Bateman Ln
Loudon

Advance Roofing

6405 Rutledge Pike
Knoxville

Advanced Fireplace Technicians

702 South Gay St
Knoxville

Allied Services Unlimited

7929 Rhyne Lane
Knoxville

Allstar Chimney Sweep

1464 Circle Drive
Knoxville

American Roofing Services,Inc.

5718 Copperleaf Dr
Knoxville

Amron Gutter Cleaning

PO Box 31496
Knoxville

Austermiller, Inc.

9485 Lebanon Rd
Mount Juliet

Bailey's Contracting Service

115 Fisher St
Kingston

Beeler Construction

Maynardville

Black Bear Chimney Sweep

2624 Dellwood Dr
Sevierville

Bone Dry Roofing, Inc. - Nashville

165 Little Green St.
Nashville

Brian King Roofing Inc

2021 E Union Valley Rd
Seymour

Brogdon Roofing Inc

108 Meco Ln
Oak Ridge

Burell Built Exteriors LLC

8504 McKenzie Ln
Ooltewah

Campbell & Son Pools

12603 Lovelace Rd
Knoxville

Chimney Doctor

151 JM White Ln
Clinton

CHIMNEY SWEEP WEST

8306 GLEN ROTHES BLVD
Knoxville

Cochran Exteriors LLC

6330 E 75th St

Complete Roofing Systems Inc

110 Londonderry Ct

Custom Renovations Co

PO Box 5228
Knoxville

E R Roofing Co

4790 Mid County Ct

East Tennessee Building Contractors, LLC

2430 Chimney Rock Lane
Knoxville

Ferry Construction Services LLC

3286 Northpark Blvd
Alcoa

Fireside Essentials

3544 Neal Dr
Knoxville

Fixations Home Repair & Remodeling

1819 Clingman View Dr
Alcoa

George Mooers Construction

9118 Lullaby Lane
Oak Ridge

Gooddeal Roofing

8713 Kildare Dr
Knoxville

Green River LLC

P.O. Box 52085
Knoxville

Guardian Chimney Cleaning

109 E Jackson Ave
Knoxville

House Services LLC

4544 Larkhill Ln

IDI Construction

1205 Sparwood Ln
Knoxville

Integrity 1st Roofing

3675 Hauck Road

Integrity Exteriors, LLC

4856 Creek Rock Ln
Knoxville

Jess's Handyman Service

1229 Everett Rd
Knoxville

Knox Roofing

8709 Olde Colony Trail
Knoxville

L & M HOME IMPROVEMENT

6538 Chapman Hwy
Knoxville

LANDMARK CORPORATION

5634 CLINTON HWY
Knoxville

Les Enterprises

3353 Mutton Hollow Rd
Maryville

Leslie's Roofing LLC

6220 Falcon Ln

Liberty General Construction

1955 Holston River Dr
Rutledge

McCreary Contracting Inc.

2305 Robinson Rd.
Knoxville

MidSouth Construction LLC

1619 Elm Hill Pike
Nashville

Model Construction & Supply Co

PO Box 11093, 3045 Sutherland Ave
Knoxville

MY ROOF

115 dexter

Professional Chimney Sweeps

456 LINDSEY MILL CIR
Lake City

R & R Handyman

203 Lee Rd
Lancing

R E SPARKS CONSTRUCTION

7671 S Northshore Dr
Knoxville

RAM CONSTRUCTION

541 WESTSHORE DR.
Loudon

RDJ Construction, LLC

5722 Urban Way
Knoxville

Reagan Design and Construction

PO Box 5505
Knoxville

Reigo Building Improvement

PO Box 24335
Knoxville

RIIKOLA CONSTRUCTION COMPANY

P. O. Box 5358
Oak Ridge

ROCKY ELLISON MASONRY

538 Kashmir Way
Knoxville

schwingels shingels

10240chapman hwy.
Seymour

Sequoia Shingles

8214 Aspen Dr
Knoxville

Sequoyah Masonry Corp

321 Chesterfield Ln
Clinton

Shankles Construction

1705 White Pne Cir
Knoxville

Sid Kemp Construction LLC

232 Ivy Gate Ln
Knoxville

Stancell Construction

10921 Sallings Rd
Knoxville

The Gas Connection, Inc.

11975 Colmans Way

Unique Construction Services

111 Center Park Drive #130
Knoxville

Universal Builders of America Inc

700 Inverness Avenue Suite 304A
Nashville

Universal Construction of TN, LLC

P.O. Box 26151
Knoxville

Vanderpool Construction & Roofing Inc.

3216 Memorial Blvd
Kingsport

Westbrook Repair

8609 Rushbrook Dr
Knoxville

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