Knoxville Ceramic Tile Installers

in Knoxville, TN

Ceramic Tiling Reviews in Knoxville

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Rating
The worst contracting experience of my life. Paid
for fencing, and to subcontract the labor.
Purchased a home, and stressed that the materials could not be delivered until the home was closed upon. The materials were dumped in the yard before closing.
Contractor would promise to show up, and not show, or call. This happened multiple times. I had to contact
, to get the contractor to get back in touch. Phone tag went on for weeks.
The purpose of the fence was to allow my dogs full use of the yard. When the contractor *finally* finished, and they left.. one of the gates would not stay closed. The panels were so far apart, that the latch would not touch. I had to contact
again, to rectify this problem.
I was told that the same guys would be sent to fix the problem. No thank you. Not THAT runaround, again. I was lied to by the frontline worker and by the installed services management. I had to go to corporate to receive help. I went to corporate 3 times.
Lows would not follow up with me, ever - despite the continued problems. They utterly failed. A comealong is still attached to my fence, the post is not cut to size or capped. It has been a month since the new contractor was finally sent.
I am tired of calling repeatedly, to get any sort of answers. To require escalation every single time to get any satisfaction. I am not sure what I paid
for, other than frustration.
Do not use this
for installed services. The manager admitted to me, over the phone, that they have atleast one poor performing contractor within each trade. When she told me this, my jaw dropped.
Use anyone else. Just don't bother with
.
- Jennifer D.
A

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Good price (purchased from Lumber Liquidators) with excellent quality.
Excellent service, responsiveness, quality and professionalism. Installers were very polite and done a GREAT job, taking their time and doing it right. They were on time and completed the job when they said they would.
Cleaned everything up when they finished and hauled away.
We are very HAPPY and PLEASED with our experience with


- DONALD H.

Knoxville Ceramic Tiling Articles

Ceramic Tiling reviews in Knoxville

A

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Mr. Ozanne was prompt and professional from our first contact. He provided an estimate over the phone based on the square footage and performed the job over a period of 3 days. Every morning he arrived a few minutes early and worked a full day. He was careful and meticulous in his work and cleaned up at the end of each day. We had been advised to use Power Grout for its stain resistance, and although it is reportedly more difficult to work with, Mr. Ozanne had no problems with it whatsoever.
He refused to take any money up front, or even after the work was partially done. (We had purchased the tile and grout a few months prior; he provided the thinset). He said he wanted us to be completely satisfied with the floor before we paid him.

We asked him to have a look at a cracked tile in our kitchen (it had been installed by someone else 2 years earlier) and he offered to replace it at no charge. We opted not to replace it since it would have required us to buy another bag of grout, and it's in an inconspicuous place.
We would definitely use Mr. Ozanne again, and have already referred him to a family member who saw our finished porch floor and wants him to install tile in a bathroom.


- Susan H.
A

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When we decided to replace out worn out carpet for wood floors we went to Lowe's to discuss our options and to get an estimate. We paid Lowe's a $35 fee to get measurements taken so we could get an estimate. (The $35 fee is credited to you if you purchase the installation from Lowe's).
Lowe's contracted with
Knoxville Tiling Experts Provider Name Locked
Homes Services to perform the work. The owner, Rusty
Knoxville Tiling Experts Provider Name Locked
, came to our home to take measurements. We weren't sure if we could afford to replace carpet in our entire house with hardwood so Mr.
Knoxville Tiling Experts Provider Name Locked
was nice enough to measure the downstairs, stairs and upstairs separately we would could get a separate estimate for each area.
The flooring was installed in the downstairs rooms this week. The crew named
Knoxville Tiling Experts Provider Name Locked
and
Knoxville Tiling Experts Provider Name Locked
were on time everyday, were very professional, answered my questions and they worked efficiently. I felt comfortable leaving my home while they worked.
Every time I called Mr. Ornter he either answered the phone or called me back very quickly.
Our new floors are beautiful! Such an improvement from the old carpet.
I totally recommend
Knoxville Tiling Experts Provider Name Locked
.
- Sandra R.
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Knoxville Tiling Experts Provider Name Locked
was recommended to me through Flooring America, where I purchased my tile. He's the owner of
Knoxville Tiling Experts Provider Name Locked
in Knoxville, and he and his crew of two did a great job. They were prompt, thorough, and easy to work with, and I'm happy to recommend them. Total cost of the job with materials was about $2700.
- melissa S.
A

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Their showroom has a wealth and variety of options. Selection is enormous and ranges from your varietal classic designs to modern-contemporary elements.
Everyone we met and dealt with in their office was super friendly and extremely helpful to my wife and I. Since this was our first home remodeling project the sincerity and interaction we had with
Knoxville Tiling Experts Provider Name Locked
was a huge incentive for us doing business with
Knoxville Tiling Experts Provider Name Locked
.
There were two separate crews assigned to complete our multiple projects. The better of the two teams was a gentleman named
Knoxville Tiling Experts Provider Name Locked
who was tasked with redoing our fireplace and in a word did an AWESOME job. His promptness, attitude, and work ethic alone made us want to use Exact Tile again. His attention to detail and catering to our wishes for changes and additions was very much appreciated.
Although their prices are higher than some of their competition the quality and kindness is worth the extra cash in my opinion. Some ideas for improvement would be to have a supervisor do a final walkthrough and warm handoff after the project is finished and the billing process. Although the bills were sent electronic PDF I found myself scratching my head to keep track of the multitude of estimates, change orders, and invoices. After requesting some clarification I was provided with a precise breakdown of all expenditures and balances.
We will gladly choose them for our next project and bathroom remodel coming up in the summer.
- Jarrod J.
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is courteous, professional and considerate. When
Knoxville Tiling Experts Provider Name Locked
originally looked at our kitchen and gave us his quote, he estimated the number of days the job would take. We appreciated that his time estimate was accurate. From our experiences, you don't get that with a lot of contractors.
Knoxville Tiling Experts Provider Name Locked
started the job and worked on it each day until it was finished. He didn't string it out over a long period by working on our project every other day (or worse). We had also gotten a quote on this job from a general contractor. In this, the tile work was a line item in the overall quote to remodel the entire kitchen.
Knoxville Tiling Experts Provider Name Locked
's price was in line with what the GC had quoted us on the tile backsplash. So, we feel that
Knoxville Tiling Experts Provider Name Locked
's price is very fair. Considering the quality of the end result, extremely fair. Like others here have said,
Knoxville Tiling Experts Provider Name Locked
's craftsmanship is impeccable. We could not be more pleased with our new tile backsplash.
- Steven L.
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Mr.
Knoxville Tiling Experts Provider Name Locked
's crew arrived on time every day as promised. They did an excellent job in explaining the details of job to be done, and whenever there was extra work to be done that was not discussed before, they asked for my input. The job was difficult because of poor construction of the existing shower stall, but they did a good job in repairing water and mold damage. The crew was very courteous and cleaned up the site every day at the completion of the day's work. Mr.
Knoxville Tiling Experts Provider Name Locked
was on site as needed to supervise the work and the end result is a lot better than I would have expected.
- Mark N.
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Knoxville Tiling Experts Provider Name Locked
is excellent. He and his crew just finished a major open kitchen remodel that we are very pleased with. We will try to retain him again for our next project.
The cost stated above includes only
Knoxville Tiling Experts Provider Name Locked
Technology labor ($14,400) and miscellaneous material supplied by them ($6,200). The homeowners separately purchased most of the major items including appliances, cabinetry, countertop, hardwood flooring, floor tile, backsplash tile, kitchen sink, faucets, etc. The homeowner supplied and installed barn wood attached to back side of kitchen island. And most of the demolition work was performed by the homeowners.
Knoxville Tiling Experts Provider Name Locked
and his workers go the extra mile to provide top quality work, and their attention to detail is great. Even if you think you know exactly what you want,
Knoxville Tiling Experts Provider Name Locked
will sometimes offer suggestions that may improve on your ideas. His communication and coordination with his clients are excellent.
Knoxville Tiling Experts Provider Name Locked
does more than manage other craftsmen. He is hands-on and stays on top of all the details. He even remembered our electrical circuit numbers while I had already forgotten them. He adapts well to unexpected problems. One example is where we ordered a rustic hardwood flooring and the supplier pulled a bait and switch - sending us inferior flooring. His installers made comments about the level of defective flooring, but the degree was not realized until half-way installed.
Knoxville Tiling Experts Provider Name Locked
's crew spent a lot of extra unplanned time trying to adapt and they ended up salvaging the situation very well. I could give you several more examples of his superior work. My only concern is that my praise will increase the demand for his service so much that I may have to wait too long for my next project.
Our kitchen remodel included opening up an area that was once 4 separate rooms (kitchen, family, dining, living), and also a foyer and a hallway leading to our bedrooms - in all about 900 square feet. The chip-board subfloor had to be replaced since it would not effectively hold the hardwood flooring nails. The circa-1979 textured ceiling was scraped and covered over by new drywall. The kitchen spans almost 30 feet against a backwall and there is a 16.5 foot long island. The entire area includes new hardwood flooring except for about 100 square feet of floor tile. There is subway backsplash tile on the back wall, along with a recessed niche over the cook top. The kitchen island has a tiled backsplash. The counter tops are quartz. There are bookcases, 3 stacked ovens, a gas cooktop, a counter-depth refrigerator, dishwasher, pot filler in the backsplash niche over the cooktop, etc. Twelve recessed lights were installed along with 9 feet of under-cabinetry
Knoxville Tiling Experts Provider Name Locked
lighting. A significant amount of rewiring and new wiring was required, along with relocation of all the plumbing.
We highly recommend
Knoxville Tiling Experts Provider Name Locked
Technology.


- James M.
A

Rating
The
Knoxville Tiling Experts Provider Name Locked
crew placed thick brown paper on hallway hardwood floor then put roll up rugs from garage door all the way through our bedroom into the master bath before they started. A thick piece of felt was placed over the vanity and sink, which were staying, so that they did not get scratched or damaged. I really loved that. They taped thick plastic over the bathroom doorway, to help keep construction dust in. No one got upset if we stepped in to take a look or ask questions, during the remodel, and both myself and my husband liked that. The job took a bit longer than quoted but not because of
Knoxville Tiling Experts Provider Name Locked
or his crew not showing up or leaving early, one of the crew members,
Knoxville Tiling Experts Provider Name Locked
, worked some 10 to 12 hour days. The delay was due to waiting for a floor drain to be shipped and Thanksgiving fell in the time frame also. All of the men who worked on this project were punctual, friendly and knowledgable. The end product is a beautiful and functional roll in shower, large niche for a future linen and supply closet, new tile on the floor and freshly painted walls. The experience was much easier than expected and by the end we felt we had found a company that we trust and will defiantly use in the future. Thank you
Knoxville Tiling Experts Provider Name Locked
,
Knoxville Tiling Experts Provider Name Locked
and all the crew!
- Martha G.
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All Tiling Experts in Knoxville, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

H B Construction & Supply, LLC

4318 Papermill Dr.
Knoxville, TN

Haislip Home Improvements

PO Box 436
Alcoa, TN

HAMMONDS CONTRACTING LLC

329 E Heritage Dr
Knoxville, TN

Handy Helper

PO Box 1195
Powell, TN

Handyman Connection - Chattanooga

515 Airport Rd
Chattanooga, TN

Handyman Matters Knoxville

7924 Ellisville Ln.
Knoxville, TN

HANSEN STEAMWAY CARPET, TILE & UPHOLSTERY CLEANING

315 LANE HOLLOW RD
Sevierville, TN

Holland Floorcovering Inc.

740 Dolly Parton Parkway
Sevierville, TN

Home Concepts

PO Box 24061
Knoxville, TN

HOME DEPOT

9361 KINGSTON PK
Knoxville, TN

HOME DEPOT

140 GREEN RD
Knoxville, TN

Home Depot

943 Foothills Mall Dr
Maryville, TN

Home Square

2903 Gaston Ave
Knoxville, TN

Home Vision Construction

PO Box 502
Minot, ND

Hometown Renovations

3917 Holston Dr.
Knoxville, tn

Hood's Handyman Services

3101 B Sevier Ave
Knoxville, TN

HouseWorks of Knoxville LLC

11044 Hughlan Dr
Knoxville, TN

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