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Harriman Marble And Granite Articles
Kitchen Floor: Mr.
since what needed to be done was to scrape the floor with a blade since someone
seems to have put some kind of wax which made it dull. He informed me that he
could scrape the floor for an additional $200.00. The kitchen floor is
approximately 10x3 feet. When I asked him that he should deduct what he
was going to charge me originally to do the kitchen floor, he said that he couldn't
because he had already sealed the floor. If he knew that the only thing that
needed to be done was to scrape the floor, why did he give me an estimate
taking into consideration the floor? I did not see him seal the floor.
Bathrooms: He did not use the machine he told me he would use. Instead he had
two of his assistants use a rough sponge to clean the walls and floor. He asked
me for Windex since he had not brought any. If the only thing that he could do
was to use Windex and a sponge, I could have done that. And he should have
The second bathroom floor was cleaned the same way. When I pointed out to him
that there were still
stone. He was right... but, if he knew that there was little he could do
because of the surface of the stone, why didn't he tell me when he gave me the
By the way, he also took a roll of paper towels from the kitchen without even
He requested a $200.00 check for supplies before the day in which the work was
going to be performed. What supplies? I didn't see any supplies other than some grout.
The rest of the money for the work performed, more than $1,000.00 had to be
paid in cash.
As you can see, I made some mistakes... He refused to give me a written
estimate, but, after checking Angie's list and seeing the great reviews he had received I
thought I could trust him. I was wrong.
Would not hesitate to recommend him to others.
.They also were the best price we received so we were very happy with the whole project.
We made 3 trips to greeted quickly and professionally as they walked us through the process. The first trip we narrowed down our slab selection to our top three, the second trip we came back to finalize our selection and pick our sink and the third time for the layout consultation (which happened to be the first time we saw "our" slab since it was buried on our other visits).
Installation went great (about 3 hours) and the seams are nearly invisible.
We love our new counter tops and if we ever put stone counters in our bathrooms we will be going back to
The installers were very polite and professional. They did an excellent job removing the old counter tops, installing the new granite, and installing a new under-mount sink. They worked very quickly, quietly and effeciently, cleaning as they went.
The only minor complaints we had involved communicating with the salesman. He kept leaving messages on our home phone instead of contacting our cell. We also arranged to keep the sink cut-out to use as a cutting board and are still waiting for it to appear. Otherwise, everything turned out great!
We ordered solid surface counter-tops through Lowes and were told time and friendly.
When the counter-tops arrived, scheduling a time for installation was easy. A team of two employees came to our house for installation. Problems encountered include:
The island counter-tops was measured correctly but cut wrong so that didn't fit. Installation of solid surface counter-tops requires sanding out the seams which created a lot of debris/dust which the employees didn't clean. Had I been told about the dust, I would better prepared my kitchen by empyting out my cabinets so the contents didn't end up covered in a thick
Working to get these issues resolved was difficult. The island counter-top was eventually installed and the caulk was fixed but it was a pretty unpleasant experience trying to get these problems fixed. We were almost to the point of just saying "don't worry about it. We'll call someone else." And in fact we did call someone else to fix the back-splash.
We will not use
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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All Natural Stone Tile in Harriman, TN
Lenoir City, TN
Fort Lauderdale, FL
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