Franklin Water Heater Installation And Repair Articles

Water Heater Installation And Repair reviews in Franklin

F

Rating
terribble- I read their response and it is NOT accurate. Their manager called to talked to me about my review and admitted that they should have given me options to repair which they DID NOT DO. They only gave me pricing to replace the units and neither attempted to repair nor gave price to do so. They were very
Franklin Water Heater Installers Provider Name Locked
to discuss the tankless option and only after repeatedly stating I did not think that was for me would they even give me pricing of new tank units, and then the pricing was for two units even though only one was borken. The "broken gas valve" referenced as receiving a blow is in fact only the plastic knob that you turn into position to light the pilot, it simply cracked when my husband was turning it, the water heater was not dealt some mysterious death blow. The fact that they were not honest in their response is further reason why I would never ever recommend their service. Not only was the heater that was broken repaired cheaply, the one that was never broken at all but they wanted to replace is chugging along nicely as well. This is in contrast to their insistence that both needed to be replaced (because allegedly if they only replaced one, the second would stress out when the replaced one was up and running).
- emily J.
A

Rating
excellent service - knowledgable and quick - reasonable prices, not like
Franklin Water Heater Installers Provider Name Locked
and
Franklin Water Heater Installers Provider Name Locked
who will charge $350 to make a routine call
- James G.
A

Rating
We called
Franklin Water Heater Installers Provider Name Locked
as they were highly recommended by our friends in East Nashville. These guys were amazing. They did not track dirt in, they wore uniforms, they were experts in plumbing (master plumbers). They looked at my old dilapidated water heater and told me how long it would last. They gave me all the information I needed with regard to efficiency, cost, how quickly the water would heat up, how long we'd have hot water if we took several showers, the cost and benefits of a tankless heater, how long the new one would last and how to prevent the
Franklin Water Heater Installers Provider Name Locked
from flooding our upstairs. It did make sense for us to buy a regular water heater (not tankless). We ended up buying a mid range water heater that has worked great. We had a choice of Rinnai, Rheem,
Franklin Water Heater Installers Provider Name Locked
, and a few others. We would use
Franklin Water Heater Installers Provider Name Locked
again without hesitation
- RACHEL S.
A

Rating
Woody was very professional, meticulous in his work, and very reasonable in his prices.
He cleaned up after himself in each area of work so that I didn't have to go back and clean up after him.
He was great about verifying times, working around my schedule, and was very punctual.
He is a pleasure to work with.
- lynn R.
A

Rating
My water heaters were operating 'on borrowed time' - we knew it. The timing (one day after the TN floods - and 7:30 pm) was awful! Our crawl space was still drying out from 15" of rain that weekend and I came home to find one of the water heaters spewing water. Turned off the water to the house and I called the plumbing company - requested the come in the morning. The
Franklin Water Heater Installers Provider Name Locked
rep was at my home early the next morning. We discussed options and we decided on a tankless - which included 3 years of maintenance. The installation team showed up the following day! They ran into a few glitches, as they found some 'creative' plumbing on our 1979 house, but proceeded with professionalism and good humor. They even called in another technician who had just finished another job, to help them troubleshoot a problem. They got the system up and running that evening, however, anothertechnician followed up the next day to troubleshoot low pressure issues. He worked diligently, answering any questions and willing to keep working until I was happy. He fixed the problem. Within the next week, I had two more follow-up calls relating to the installation. 1) My kitchen hot water pipes started banging - seemed to be an 'air in the system' issue. 2) Then I thought I smelled gas near a pipe junction... the technician was at my home in no time and discovered a miniscule leak... he happily took care of it! And brought to my attention an unrelated plumbing issue that would need taking care of in the future. It was in the crawl space. Typically, I would probably discover such issuew when it is "too late!" What home owner doesn't appreciate that extra effort??? Overall, this company operated with customer service in mind. No question. I would gladly spend more for a company that employs well-trained/knowledgeable technicians, that do good work, who KNOW CODES, and treat the customer with honesty and respect. I will call them for future plumbing needs.
- Sarah K.
A

Rating
Franklin Water Heater Installers Provider Name Locked
came out 2 mornings to do work on our home and our rental property. He was originally called out to replace the water heater because it was leaking. He looked at it, saw that the leak was due to a poorly installed run off valve, and told us we did not need a new unit but some repairs, saving us over $600. Since we had saved some money, we asked if he had time to look at our garbage disposal which we knew was a tricky configuration. He did, gave us the most reasonable quote we had to date and returned the next day to complete the job. He was always very kind and considerate. I mailed him a check for payment and accidentally overpaid without realizing it. I did not notice until he very quickly returned the overage to me. Honesty and quality.
- Stephanie H.
A

Rating
We needed to replace a 13 year-old water heater which was leaking. The technician came to quote a new gas water heater. He offered two pricing levels - one to do all the work and one to just install if we were to buy the water heater ourselves to be installed. The system came with a good on-site warranty serviced by
Franklin Water Heater Installers Provider Name Locked
if there are any problems in 10 years. We had him do the entire job because he was so helpful and informative, also the warranty is a good feature for us. Technician completed the job in great time. He was pleasant and very informative. I would highly recommend their service.
- Carol D.
F

Rating
A representative was sent and verified the hot water heater needed to be replaced. The labor charge would be $975 and we would be given a credit of $49 for the service call. The hot water heater was in the attic and the cost included a charge of $300 to take it upstairs. The next day we had no hot water and discovered the representative had turned the hot water heater off.
- SYLVIA S.
A

Rating
The plumber (
Franklin Water Heater Installers Provider Name Locked
) from
Franklin Water Heater Installers Provider Name Locked
who visited our home arrived at the scheduled
time, introduced himself, and put on shoe covers before entering our house. He
listened as I outlined our problems and asked several questions
to better understand our needs. He explained all work he would perform,
provided a straightforward cost estimate, and discussed the benefits of their
service program; for an $8 monthly fee members receive a free annual house and
water heater inspection, 15% discount on all, and priority scheduling.
We elected to have him perform all work and also joined the service program.
Franklin Water Heater Installers Provider Name Locked
performed the work promptly and explained what he was doing along the way.
Overall, we are satisfied with the service we received from
Franklin Water Heater Installers Provider Name Locked

Plumbing. We will use them for our future plumbing needs and recommend them to
fellow Angie's List members.


- Perry T.
B

Rating
They did a good jop on the HVAC installation. The zone system never worked right, and they had to come in a totally rework it. It now works fine. No problems with the water heater. No problems with the whole house surge protector, except I think they charged too much. They charged close to $1000, and afterward I found the exact same unit on the internet for $350.Pretty hefty installation fee. My biggest complaint is with thier routine service. At least three times in the past, we have had them not show up for a scheduled (4 hour window) appointment. We have used tem for over 5 years. Also, some of thier service people try to hard sell UV lamps, air cleaners for the HVAC system. I will say that they honor thier work. Thier service people are always very professional (other than the hard sell). I would get outside bids from other vendors for major work. I will continue to use them in the future.
- Ron S.
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All Water Heater Installers in Franklin, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

24 Hour Heating & Cooling

PO Box 101128
Nashville, TN

A Lions Craft

2308 Peak Hill Cove
Nashville, TN

A-C Electric Company Inc.

453 Buntyn St.
Memphis, TN

Action Appliance Repair

1483 N.Mt Juliet Rd.103
Mount Juliet, TN

Affordable Heat and Air Service

3306 Overhill Ct
Murfreesboro, TN

AIRPRO SYSTEMS

131 SPACE PK S DR
Nashville, TN

Airpro Systems Inc.

2942 Two Deer Trail
Murfreesboro, TN

All Better Appliance

1605 Hill St
White Bluff, TN

American Chimney & Masonry

3614 NE 50th Ave
Portland, OR

American Integrity Construction

4029 Brimestone Wy
Greenbrier, TN

AMERICAN PLUMBING COMPANY

PO BOX 770
Antioch, TN

Amish Heritage Woodworks

302 Allers Dr.
White House,

Anderson Construction

405 Churchill Crossing
Madison, TN

ANDY OnCall

625 Bakers Bridge Ave Ste 105
Franklin, TN

AppliancePartsPros.com

16501 Ventura Blvd Ste 500
Encino, CA

Around The Clock Plumbing

4868 Matterhorn Dr
Old Hickory, TN

ARS/Rescue Rooter of Nashville

4071 Powell Ave
Nashville, TN

Ascension Services

Nashville, Tn

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