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A
"Started the day with a cold shower. I called around to a few companies. I liked all of the details WWH provided over the phone, they had a competitive price, and" were highly rated on Angie's so I went ahead and scheduled an install. I called late in the day so they were scheduling me for the following day. When I told them that would be great since I had family in town they put me on hold and then came back on the line and said one of the guys was not too far from my house and would swing by that day. Fabulous! The install went great. I let SteveP know that I had cats/dogs in the house and to please watch in/out with the doors since one was a new rescue. He said hello to the four legged kiddos and kept track of all the doors while I was busy working outside. Fast forward several months later and I walked into the laundry room late one night and the room was full of steam. I called them the following day and explained what had happened so they scheduled an appointment to come out. I was surprised when it was
that stopped by. It was great to have the same technician. I think all of the single ladies appreciate this so you don't have yet another stranger in your house. Long story short, the thermostat was on the
. The part was ordered, shipped, and
was out the next day to replace the gas control. Yet again super sweet with my crazy four legged crew. Overall, great experience from the folks who answer the phones and do the scheduling down to the install/fix process. I highly recommend them to my friends/family and if I ever need another water heater they would be the first people I would call. Now if they would just take on other home repair services they would be my one stop shop.

-Jaree W.

F
"My water heater is old and rusted and making a strange noise. I have called 3 companies that list on Angie's List that they give free estimates this company" being one of them. I wanted them to look at my water heater to see if it can be fixed or if I need a new one. They were late coming out to my appointment which they said they never give times but they said they would be there in the AM hours and they were not. I talked to 3 people prior to my appointment and none of them said anything about a $50 fee just to come out to my house. The first one was the tech after he looked at the water heater. So I pushed back and said that they list on their Angie's List profile that they give free estimates. I called the company with the tech still there and spoke with a supervisor. He immediately was very hostile and accused me of lying and insulted my intelligence and tried to explain that they only give free estimates when they are replacing something. I told him that's not what it says on their profile and he said I was lying. His customer service was awful and said it was their word against mine. At that point I said that was unnecessary. The supervisor said no one gives completely free estimates when I told him I had 2 other companies coming out to give me completely free estimates he said that was a lie. It isn't a lie I've had a couple free estimates for things around my house before and the other 2 companies already verified that their estimates will be free as they advertise. The supervisor told me that it was the $50 fee just to come out and then on top of that $45 per 1/2 they were there. We settled on the fee of $45 and I then told the techs to get off my property which at first they would not do because they said they had to do paper work so I said they could do in the street and they left. It was the worst experience I've ever had with a service provider.

-Daniel S.

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Local Articles in Franklin

when to install a new water heater

When should I replace my water heater?

Dear Angie: My water heater is past its expected lifetime. Should I automatically replace it or wait until it fails?

Installing a water heater is best left to a professional while homeowners can perform key maintenance.

Water heaters

Standard storage tank water heaters typically need to be replaced after about a decade, but they can last years longer with some homeowner maintenance. When the time comes to buy a new one, there are more options for consumers to consider.

Circuit breaker box with door open
Electrical, Heating & A/C, Water Heaters

It's smart to take action to reduce energy use when you're away from home. But find out why top electricians say turning off circuit breakers isn't a good idea.

If you notice moisture around your water heater, you may need to replace it. But first, make sure the water isn't coming from a leak in the fittings or connections to the tank, or from the temperature/pressure overflow pipe, instead of the water heater itself. (Photo by Water Heaters Only Inc.)
Water Heaters

Rumblings? Leaks? Rusty water? More than 10 years old? Don’t wait for a catastrophe: Be alert for these indicators that your water heater is about to fail.

Not only should you know where your water heater is, you should have clear access to it, says Carpenter. (Photo courtesy of Water Heaters Only Inc.)
Water Heaters

Keep your water heater in tip top shape longer by following these simple tips for regular maintenance that could even lower your utility bills.

Download the Angie's List Fall Maintenance Guide to get started on protecting your home from potentially damaging winter weather. (Graphic design by Matt Mukerjee)
Heating & A/C, Deck Maintenance, Lawn Fertilization & Treatment, Water Heaters, Plumbing, Roofing, Gutter Cleaning, Garage Doors, Fireplaces, Chimney Sweep, Insulation, Auto Service, Foundation Repair, Lawn Irrigation, Tree Service, Windows

When tree leaves and temperatures begin falling, it's a sign winter is on its way. Use this fall maintenance checklist to protect your home from winter damage.

Angie's Answers

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You have to put your self in the shoes of a business that is in business to turn a profit of some sort. All businesses have different overhead which in turn decides what their bottom line would be on their services. I personally would not go with an unlicensed professional for this type of install. You are messing with gas, venting issues, electrical wiring{electric water heater} and updated code issues such as a drain pan and tempature and relief drain lines for heaters that currently do not have them. I do agree that there are some companies that are way out of line for their installs but most of these companies are the really big companies that have very high overheads  I would assume. Tank type water heaters have changed over the last several years and with these safety changes come bigger prices. The price of steel thanks to China is skyrocketing and tank type water heaters are made of steel. Most wholesale plumbing supply companies cannot match what the big box stores are selling at retail to consumers. I happen to think from research that heaters such as Rheem, Bradford White and AOSmith who have been in business forever make a better product than what you can buy in the big box outlets. You also have to take in consideration the location of the water heater that is being replaced. Is it in the house, basement, garage or attic. Most 40 and 50 gallon water heaters that are purchased in a plumbing wholesale store in Texas cost between 300-340 for a 6 year warranty heater with 6 year on parts and tank. Speaking of warranty. Most big box companies will take a least 24 hours to a week to get your warranty problem taken care of. Most reputable plumbing companies will give same day service if they installed the heater.

So lets break down a typical install at cost to a licensed plumber in Texas

Heater: $315, water shut off $6.50, water flex lines or unions to code $20, gas flex line and cut off to code $12, misc fittings $15, Total $368.50 Lets add a 35% profit which is some what low  for a business $129, Total 497.50

This doesnt  include permits, pan and drain or any venting issues. The vent must go from the heater to the outside of roof using double wall vent.

Cost of permit on average $60

Most plumbing companies allow for 3 hours of time for a water heater. This includes picking the new one up. Delivering out to house. Draining and removing old water heater. Hauling off old heater. Installing new heater up to code. Going down to city and pulling permit.

Average Labor charges for heater installs $400

That would make this install run without extras on any code issues $957.50

I just had a 50 gallon gas water heater installed in my house for $1200 but I needed a pan installed. I used a licensed plumber.

 

 

 

?

The primary complaint about tankless water heaters is that, unless you pay for a really oversized one, they do not keep up with high demands like clothes washer or tub or shower, or if you have multiple hot water demands going at one time.

The reason hot water heaters are used is because they can heat up and store enough water for an ordinary demand like a shower or clothes washing, and larger ones like 50-60 gallons can handle multiple simultaneous demands. Out 60 gallon heater handles washing machine, dish wahser, and a shower simultaneously without going from hot to warm. An on-demand system heats the water as it flows through the heater, with production of hot water having to equal the total demand at any instant. This they can rarely do - especially gas-fired ones, for which the power is usually much cheaper than with electricity.

Google the search phrase - on demand water heaters

to read articles on the issue, and EPA and EnergyStar program writeups. Consumer Reports also has comparisons and evaluations (though you have to subscribe to read review articles).

?
There could be. Different municipalities have different rules (codes). However, I have never heard of a plumber being the code enforcement guy. I have never heard of a plumber being able to collect a fine from a homeowner. It may cost you $150 to bring it up to code, but that should be included in the repair cost. You would need to check with your city (usually Department of Code Enforcement or Plumbing Commission). If he put it in writing, you need to send them a copy.
?
Make sure they get a permit if required. Ask if they will haul away the old. Type of new heater installed and tank warrantee. What kind of parts will the price include, you should have an expansion tank installed and make sure they counter balance the pressure to match the static pressure in the home. Should also include new dielectic unions, do not reuse the old ones. See what the rate for extras is in case they need to do additional work. Check references if possible.

Tim Littrell
Littrell Plumbing and Bath Designs
?
?

Water Heater Installation And Repair reviews in Franklin

A

Rating
Sales rep was very thorough & knowledgeable. Installers worked promptly. Service after the install was very good.
- Tim O.
A

Rating
It went great! He was punctual, charming, very informative, and he offered good suggestions. I would recommend him and will continue to use him in the future.
- Charlene S.
A

Rating
They are the cream of the crop! I've never seen an HVAC company do a more thorough inspection of the A/C and furnace. They have a whole list of things they check and let you know of possible problems that may crop up in the future. Their techs are professional, knowledgeable, and courteous. They even put booties on their shoes when they walk in, and are respectful of my home.
- Donna T.
A

Rating
The people that came were pleasant, professional, helpful, and explained our options to us. They were clean and covered the floors where they walked. They were very good -- prompt and communicated well.
- Genevieve H.
A

Rating
Franklin Water Heater Installers Provider Name Locked
did an outstanding job diagnosing the issue and providing different solutions. He was well prepared, efficient, and communicated with us very well.
- Alvin G.
A

Rating
They are one of the only businesses that can take care of everything you need including plumbing, heating, electrical, and more. Their contractors are specialized in only one of those fields, so they always send the right person over. They cover their feet before they come into the house so nothing gets dirty. They don't mind if you watch them as they do their work. They are very knowledgeable and can answer any of my questions. The way they talk to their customers is excellent. Once a week, they have a get together with their employees to go over how to give great customer service. They are completely honest and don't try to upsell you on things you don't need. They are also very accommodating. I would highly recommend them and will continue using them in the future!
- Jeanine P.
A

Rating
They came to give estimate and performed all services timely and at good price. They were punctual, professional and clean.
- SCOTT E.
A

Rating
Very polite and punctual, answered my questions. I had purchased a voucher of $150 directly from Angie's list that was good for $300 off final cost. Overall price was less when I compared to other companies offering similar equipment. I called the company directly and asked for "usual basic estimate" for routine install, was given a price range and then I asked about the $300 credit which they said would be credited off the final price. No gimmicks, went well. Happy with final result.
- Diego J.

All Water Heater Installers in Franklin, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

24 Hour Heating & Cooling

PO Box 101128
Nashville

A & H PLUMBING CO INC

121 Commerce Drive
Hendersonville

A Lions Craft

2308 Peak Hill Cove
Nashville

A-C Electric Company Inc.

453 Buntyn St.
Memphis

Action Appliance Repair

1483 N.Mt Juliet Rd.103
Mount Juliet

Affordable Heat and Air Service

3306 Overhill Ct
Murfreesboro

AIR TEMP HEATING & COOLING

1963 Nolensville Pike
Nashville

AIRPRO SYSTEMS

131 SPACE PK S DR
Nashville

Airpro Systems Inc.

2942 Two Deer Trail
Murfreesboro

All Better Appliance LLC

1605 Hill St
White Bluff

American Home Shield

889 Ridge Lake Blvd
Memphis

American Integrity Construction

4029 Brimestone Wy
Greenbrier

AMERICAN PLUMBING COMPANY

PO BOX 770
Antioch

Amish Heritage Woodworks

302 Allers Dr.
White House

Anderson Construction

405 Churchill Crossing
Madison

ANDY OnCall

625 Bakers Bridge Ave Ste 105
Franklin

AppliancePartsPros.com

16501 Ventura Blvd Ste 500

Around The Clock Plumbing

4868 Matterhorn Dr
Old Hickory

ARS/Rescue Rooter of Nashville

4071 Powell Ave
Nashville

Arts Quality Plumbing

121 Lakeside Park
Hendersonville

Avellino Plumbing

2938 Iroquois Dr
Thompsons Station

B & B DESIGN BUILD LLC

103 Gladstone Ln
Franklin

B & C Home Improvement

2740 Painted Pony Dr
Murfreesboro

BC HVAC Service

3148 Ivy Point Rd
Goodlettsville

Benjamin Franklin Plumbing

207 Century Ct
Franklin

Bill's Contracting & Remodeling

1043 Hogan Branch Rd
Hendersonville

Boyd Mechanical Co. Inc.

1066 Woods Ferry Road
Gallatin

Brentwood Plumbing Co Inc

P.O. Box 3081
Brentwood

BROOKS PLUMBING COMPANY

PO Box 40326
Nashville

Bryan's handyman service

231 Bonnafield Dr
Hermitage

Bryan's Plumbing

7123 Sonya Dr
Nashville

Busy Bee Hvac Inc.

4334 Old Hickory Blvd
Old Hickory

C & A Garage

105 A Maple Street
Hendersonville

C & M HEATING & COOLING

106 BEASLEY DR
Franklin

Celsius, LLC

107 Ashley Dr
Goodlettsville

Classic Handyman Co Inc

306 46th Ave N
Nashville

Clear Choice Roofing

424 Church St
Nashville

Comfort Systems HVAC

9721 Northfork Dr
Brentwood

Cotton Plumbing Co

2150 Mossy Trail Dr

Cre8ive Construction

1316 8th Street
Old Hickory

Cross Driven Construction

1558C Brinkley Branch Rd
Hendersonville

CROWDER CONSTRUCTION GROUP LLC

3637 CAIRO BEND RD
Lebanon

Custom Remodeling & General Builders

100 Village Green Rd
Gallatin

D.A.S Building and Remodeling

2505 Brittany Dr
Nashville

david alexander plumbing,heating and cooling

386 beechcroft rd.
Spring Hill

Deluxe Home Maintenance

1213 Creekside Place

DirectBuy of Indianapolis

8450 Westfield Blvd

DK Construction

1314 Iron Bridge Road
Columbia

Dohler Contracting LLC

1413 Beech Hollow Ct
Nashville

Donelson Air Service Experts

1134 Murfreesboro Rd
Nashville

E-Quality home repair

3105 Thornberry Circle
Spring Hill

Eddie Rays Construction

177 Bailey Ln
Pleasant View

Elan', LLC

PO Box 698
Old Hickory

Ellis Construction

PO Box 213
Watertown

EXCEPTIONAL SERVICES

1441 NEW HWY 96 W
Franklin

Finn Plumbing Inc.

1825 Syracuse Rd

First Class Plumbing & HVAC LLC

2176 Loudenslager Dr
Thompsons Station

Fivestar Plumbing Co

1503 Memorial Blvd
Springfield

FIX A LEAK PLUMBING

XXXXXX
Lebanon

Fix It All Plumbing

233 Lookout Dr
Old Hickory

Fox Pools & Spas

780 West Main St
Hendersonville

Freedom Heating & Cooling

9958 W. Grand Ave.

Fusion Investments Corporation

2206 Dortch Ave
Nashville

Ginn General Contractor

2230 Centerpoint

Glenn Dudinsky

3000 Farmville Cir
Spring Hill

Goddard Construction Co LLC

9695 Lebanon Rd
Mount Juliet

Grassland Plumbing Inc

1205 Bradley Dr
Franklin

Greenway Home Services

7550 E Barlett Corporate Cv E
Memphis

Handyman Connection of Nashville

2515 Nolensville Pike
Nashville

HERS & HIS PLUMBING

PO Box 40329
Nashville

Hers and His Plumbing

2963 Foster Creighton Dr
Nashville

Hiller Plumbing Heating & Cooling

915 Murfreesboro Pike
Nashville

Hiller Plumbing Heating & Cooling

1418 Mark Allen Lane
Murfreesboro

Hiller Plumbing Heating & Cooling

1500 New Ashland City Rd
Clarksville

HOLT PLUMBING CO., LLC

2608 MURFREESBORO PK
Nashville

HOME DEPOT

224 S ROYAL OAKS BLVD
Franklin

HOME DEPOT (703)

800 TRUSE PKWY
Memphis

Home man

6 Ct
Nashville

Home repairs4you

Spring Hill

Homes By Heritage

3628 Wareham Dr
Thompsons Station

Hometown Comfort

2900 Hearthside Dr.
Spring Hill

Homeworks

5204 Drury Ln
Franklin

Iceburg Heating and Cooling

2023 Old Hwy 431 South
Greenbrier

Imperial Construction & Remodeling

525 Red River Road
Gallatin

JASON'S HEATING & COOLING CO

627 PATTERSON AVE
Murfreesboro

JBG Plumbing

2317 McGavock Pike
Nashville

JOE B SULLIVAN & SONS PLUMBING INC

292 Hermitage Avenue
Nashville

Jolly Home Improvements

2631 Mission Ridge Drive

Ken Patterson Construction Solutions

4232 Pond Creek Rd
Pegram

Kimbro Air

134 Volunteer Dr
Hendersonville

KLIL, LLC

1205 Scramblers Knob
Franklin

Landmark Home Warranty

10701 South River Front Parkway

Lee Company

331 Mallory Station Rd
Franklin

Lesueur Construction

1063 Dorset Dr
Hendersonville

LOWES

7034 CHARLOTTE PIKE
Nashville

LOWES

4531 NOLENSVILLE RD
Nashville

M W Mechanical

PO Box 535
Antioch

max patton contractors llc

2753 windemere dr
Nashville

Maynard Select

617 Norris Avenue
Nashville

McLaughlin Plumbing LLC

125 Grand View Dr

MIDDLE TENNESSEE COMFORT INC

128 Holiday Ct
Franklin

MJ Frick Co

3651 Trousdale Dr
Nashville

Mr Market Ready

Murfreesboro

Mr Rooter Plumbing of Middle Tennessee

2215 NW Broad St
Murfreesboro

Myers Plumbing Services

2711 Foster Avenue
Nashville

Nashville Heat and Air Inc.

Po. Box 295
Hermitage

Nashville's Do It All, LLC

1034 Percy Warner Blvd
Nashville

Ochoa Bros.

PO Box 210651
Nashville

One Call Home Team LLC

242 W Main St
Hendersonville

Parker's Heating Cooling & Plumbing

107 Threet Industrial Rd
Smyrna

PlumbMasters

PO Box 148030
Nashville

Pro Maintnance Plus

845 Netherlands Dr.
Hermitage

Pro N Stall

P.O. Box 621
Antioch

Pure Water Plumbing

919 Conference Dr.
Goodlettsville

PuroClean Emergency Property Recovery

3755 B Dickerson Pike
Nashville

Quality Homeworks

3914 East Ridge Drive
Nashville

RAYNES PLUMBING

PO BOX 291501
Nashville

Reliant Home Services

1019 Longhunter Chase Drive
Spring Hill

Republic Plumbing

401 Douglas St
Madison

Restore, Renew

Nashville

Roscoe Brown, Inc

410 South Roosevelt St.
Tullahoma

Roscoe Brown, Inc.

959 N Thompson Ln
Murfreesboro

Roto-Rooter Plumbing & Drain Services

475 Metroplex Dr
Nashville

RPM PLUMBING LLC

1852 New HWY. 7
Columbia

Rutherford Plumbing Heating and Cooling

132 Melstone Ct
Murfreesboro

Schaffhouser Electric Co., LLc

450 N Broadway
Portland

Scott Dawkins Plumbing Co

2405 Leafhollow path
Antioch

SKILLCRAFT AIR

7107 Carothers RD
Nolensville

Southern Sun Plumbing

1728 Sydney Terrace
Mount Juliet

STEAKLEY PLUMBING

1803 Nolensville Rd
Nashville

Steele Services

1003 East Bobby Court
Millersville

Steven Stoeppler

551 Elaine Dr
Nashville

Summit Heating & Cooling, LLC

725 Cool Springs Blvd
Franklin

T.H.E. Construction

808 Highland Drive
White House

Tekton

454 Brewer Dr
Nashville

TEMP CONTROL LLC

2211 Dortch Avenue
Nashville

Tennessee Craftsmen LLC

PO Box 1173
Franklin

Tennessee Valley Air

1018 Mallory Ln
Spring Hill

The KINGS Carpenter

PO Box 110592
Nashville

The Service Co

2103 Griffintown Rd
White Bluff

The Surfin’ Plumbers

339 Rockland Rd
Hendersonville

The Water Heater Shop

1124 Old Charlotte Pike
Pegram

The Wills Company

6606 CHARLOTTE PIKE
Nashville

Thompson Services Inc

8055 Jackson Ridge Rd
Rockvale

Top Hat Property Service

201 Hampton Rd
Columbia

Total HVAC and Plumbing

15115 Old Hickory Blvd
Nashville

Turnkey Construction

429 Maplegrove Drive
Franklin

Unipro LLC

PO BOX 1093
Brentwood

Vesta Homes, LLC

400 Stone Chimney Ct.
Nashville

Warmzone

12637 S 265 W Suite 100

WARREN PLUMBING

813 MASON TUCKER DR
Smyrna

WEHBY PLUMBING COMPANY, INC.

510 27th Avenue North
Nashville

West Side Electric Service

3804 Charlotte Ave
Nashville

Willow Works

775-A Flatwoods Road
Lebanon

WRIGHTS PLUMBING & ELECTRICAL

202 JEFFERSON PIKE
La Vergne

YES AIR Heating and Cooling

5004 General Eisenhower Dr.
Murfreesboro

Zerorez Nashville

475 Metroplex Dr
Nashville

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