Franklin Property Managers

in Franklin, TN

Franklin Property Managers

Franklin, TN

Franklin Property Managing Articles

Property Managing reviews in Franklin

D

Rating
From the moment
Franklin Property Managers Provider Name Locked
stepped on our property, he has been rude, disrespectful to homeowners at meetings. Meetings have only started to go well because he doesn't attend. Unfortunately only one of our Board Members is effective; the other four appear to agree with everything
Franklin Property Managers Provider Name Locked
says, so our community is an easy
Franklin Property Managers Provider Name Locked
. In June I contacted
Franklin Property Managers Provider Name Locked
to tell him about my entryway floor. I stated it was sinking (about 1 1/2 inches over 6 months) and that I was concerned about termites. He sent over a termite technician (from the Hillsborough area;
Franklin Property Managers Provider Name Locked
never uses vendors in our town or close to our town). The technician did the inspection and took pictures. He showed those pictures to my neighbor and I. They showed definite termite damage to a major beam under my floor. When I followed up with
Franklin Property Managers Provider Name Locked
after a few days he stated in an email that there was no termite damage and that the building was just settling. I requested the pictures the report, he said there were no pictures and just a few emails. I personally saw the pictures. Finally after going back and forth, I sent an email stating that I would be seeking a second opinion.
I used a vendor in
Franklin Property Managers Provider Name Locked
. He agreed with the first technician and gave me a detailed home inspection report. Basically Mr.
Franklin Property Managers Provider Name Locked
lied. After informing them of the report and sending a copy, our new community manager,
Franklin Property Managers Provider Name Locked
Grill called. She sent a maintenance worker from Homestead to look at the crawlspace. He was very nice and basically said that they needed look into the damage to the beam under my floor. She sent a third technician all the way from Neptune, NJ. More money out of our common expenses to prove what the first two technicians observed!
After waiting for Ms
Franklin Property Managers Provider Name Locked
to follow-up about when my floor would be fixed, I had to also contact our town's Building Department. She has a habit of not answering emails in a timely manner. Finally, a contractor comes out to look at my floor and to organize a date to fix it. It was fixed on the Friday before Labor Day. It took my entire summer vacation to get Mr.
Franklin Property Managers Provider Name Locked
to fix the damage to the floor that was caused by termite damage in the crawlspace (a common element). The contractors were very nice and were able to come in that Friday before I started school. One of the workers explained that the beam under the middle of my floor was almost completely worn away.
Mr.
Franklin Property Managers Provider Name Locked
and Ms
Franklin Property Managers Provider Name Locked
's treatment of my situation is not uncommon. Our community issues have grown since he started. He will frequently say that it is not his problem and not the responsibility of the association. Ms
Franklin Property Managers Provider Name Locked
will choose not to answer emails of people she
Franklin Property Managers Provider Name Locked
as "problems" because they are trying to get issues fixed. The maintenance company (Homestead's Maintenance Department), only comes 1-2 times a month if that. Our laundry rooms are dirty. Our dumpster areas are dirty and filled with raccoons and rats. Two of the board members have been cleaning the dumpster areas.
Mr.
Franklin Property Managers Provider Name Locked
is trying to get us to replace all of our roofs this fall when based on the engineering report by Falcon Engineering (another
Franklin Property Managers Provider Name Locked
) stated we could do so over 1-2 years. Two roofs are considered the worse; two other buildings had 1/2 to 3/4 of their roof replaced after Sandy.
Franklin Property Managers Provider Name Locked
wants to rip those roofs off so that the "shingles can match". The price keeps going higher every time he speaks.
Now through Mr.
Franklin Property Managers Provider Name Locked
and Ms
Franklin Property Managers Provider Name Locked
's encouragement, four of the board members are trying to change our by-laws ("Resolutions") to limit homeowner rights, limit liability of board members, and punish homeowners with fines if they dare to question how our money is being spent.
Stay away from any condominium communities that use this management company. I dread to think how much of our money they have already wasted.
- Trista P.
A

Rating
The Majorca has gone through several management companies over the 15 years I've owned in the building. None of the previous companies have even come close to the level of service and professionalism that we have received from
Franklin Property Managers Provider Name Locked
. It started with an HVAC system that had been in disrepair for over a year that we feared could not be fixed, when
Franklin Property Managers Provider Name Locked
and his team came aboard they had the problem resolved in a matter of weeks, just in time for our next big heat wave. Since then they have been outstanding at helping us bring our aging building to a much better state and we couldn't be more satisfied.

Our main contact at
Franklin Property Managers Provider Name Locked
,
Franklin Property Managers Provider Name Locked
has been a true super hero for us. Our building has been incredibly demanding and in need of quite a bit of extra care overs the past few years, and
Franklin Property Managers Provider Name Locked
is always at the ready, responds to issues immediately, and get the problem resolved as quickly as it is possible. His extensive knowledge has helped us out of several situations and saved us thousands of dollars in doing so. It has been invaluable to have
Franklin Property Managers Provider Name Locked
there for us 24/7. Time and time again,
Franklin Property Managers Provider Name Locked
has gone far and above the role of just a management company for our building. As the current
Franklin Property Managers Provider Name Locked
president, I will tell you I would absolutely not have taken on that role without the assistance of
Franklin Property Managers Provider Name Locked
and
Franklin Property Managers Provider Name Locked
. I cannot stress the level of knowledge, expertise and professionalism
Franklin Property Managers Provider Name Locked
brings to us. They are an amazing group of gentlemen that I have grown to rely on quite heavily and I truly don't know where I or our building would be without them. And I really don't like to think about it.
- Paula T.
D

Rating
My husband and I moved to San
Franklin Property Managers Provider Name Locked
from North
Franklin Property Managers Provider Name Locked
in August 2013. I had done my research on property managers before our move and went out of my way to avoid renting a home from D'
Franklin Property Managers Provider Name Locked
Harper
Franklin Property Managers Provider Name Locked
due to the terrible reviews they had received. We initially signed a lease with Housing 1 Source and I was relieved that we avoided
Franklin Property Managers Provider Name Locked
. Two weeks after we signed the lease, we got a letter in the mail from
Franklin Property Managers Provider Name Locked
, letting us know that they were taking over our lease. I was definitely not thrilled with the situation and, as it turned out, they really did live up to the bad reviews.
A couple of weeks after they took over,
Franklin Property Managers Provider Name Locked
emailed us a tenant handbook that was very insultingly written, as if all renters are deadbeats or renting for the first time. There were very condescending passages about how we'd want to preserve our rental history and credit ratings, which seemed to presuppose that we were low class scumbags who were going to ruin the property.
For some reason, the property managers sent me cutesy emails regarding rent and maintenance, even though we had requested that they send the information to my husband, whose military housing allowance was covering the rent. This wouldn't be a big deal, except that I had to ask them more than once to stop sending me emails, which, incidentally, were always addressed to my husband's and my given first names. Neither my husband nor I go by our legal first names; and if they knew us well enough to be calling us by our first names, they would have known that. But they apparently assumed that it's appropriate for people in a business relationship to automatically be on a first name basis. If they'd asked me, I would have told them to call me by my nickname. It's not that I want to be called "Mrs."; it's just that in a business relationship, it's proper to use titles unless invited to do otherwise. And it's yet another example of how presumptuous and unprofessional these property managers are. They treat renters like peons who should be grateful to be giving them money every month instead of the people who have given them work. If it weren't for renters hiring landlords, there would be no need for property managers.
Work orders were not always promptly addressed and
Franklin Property Managers Provider Name Locked
looks for any reason to charge you. We had a problem with the faucet in the kitchen. It took over five minutes to get hot water. We asked for a plumber and they sent one, who thought the faucet needed to be replaced. He was in the middle of a speech about the faucet being cheap and needing a new cartridge when the hot water finally came and it barely met the legal Texas standards for temperature. Since we eventually got the hot water after letting the faucet run for several minutes (in drought conditions, no less), the faucet wasn't fixed. We were charged $85 for an unnecessary service call and the bill came with a very nasty and insulting letter reminding us that it was "our responsibility to check" before asking for a repair. Uh, exactly how long should I be expected to let the water run before I come to the conclusion that there's no hot water? Five minutes seems excessive, especially in drought situations.
It took me yelling at them over the phone to get them to fix the broken garage door, which the original property managers had promised us would be fixed. That issue was finally addressed over a month after we moved in. Months later, a pipe on the pool filter broke and it took several weeks before it got fixed, again during drought conditions. The pump was spewing water all over the backyard and we had to manually shut it off every day to avoid wasting water. A week after that, the smoke alarms started going off in the middle of the night. That issue, at least, was fixed quickly.
The house was in poor condition when we moved in because the people who lived there before us were evicted and had trashed the place. We diligently notated all the problems in the house and took photos, which included filthy air conditioning filters, burned out lightbulbs, trash all over the backyard, a broken window, filthy carpets, dirty walls, Christmas lights on the back deck, toilet seats that were about to fall off and holes in the wall caused by a towel rack that was moved. There was a property inspection about three months before our lease ended. Our landlord invited us to stay another year, provided we sign a new lease locking us in for another year instead of going month to month as we had originally agreed. If we went month to month, the rent would be raised $100. The house was overpriced as it was and we were ready to move into a hotel before signing another year long lease. Fortunately, my husband was hired for a job abroad and we were able to move.
Moving was probably the worst part of our renting experience with
Franklin Property Managers Provider Name Locked
. In order to comply with the ridiculous list of demands required by this company, we had to spend about $500. We had to get the old and filthy carpets professionally cleaned-- several well known carpet cleaning companies were specifically outlawed. That cost about $250. We had to spend another $250 to have the home and yard sprayed for fleas that didn't exist. And, for the last month of our lease, we had to endure constant showings to prospective tenants.
My father happened to die one day when we had a showing scheduled. My husband called to cancel the showing because it was scheduled for two hours after I got the news.
Franklin Property Managers Provider Name Locked
threatened to charge us $50, because we had also asked them not to send people on a day my mother-in-law was staying with our dogs while we were making a hasty last visit to my dad while he was on his death bed. They did finally back off when my husband explained, once again, why we were requesting no showings on those days. And they weren't too happy when we asked them not to send people on the afternoon we were having the house sprayed for fleas (that didn't exist), even though we weren't allowed to be in the house, either, immediately after the treatment we were having done to comply with their instructions.
Be prepared to give up your privacy for the last month of your lease. They will send people over even when you have movers there trying to pack your stuff, and even if the place is a mess because the packers are there. They prefer it if you're not home during the showings and, in fact, we were originally under the impression that we needed to vacate the house during showings and take our dogs with us. For over half of our last month in that house, we put up with this and went to a local dog park in
Franklin Property Managers Provider Name Locked
heat. Finally, when my husband complained, they told us we didn't have to vacate for the showings. But on a day when we had movers there,
Franklin Property Managers Provider Name Locked
sent three different real estate agents with tenants, one of which seemed to think our home was her office. She had a little pow wow with the prospective tenants in our foyer as we were finishing up for the day. Another agent showed up two minutes before the end of the block he'd reserved, just as we were about to bolt the front door and go to a hotel for the night.
Over a month after we moved out, we finally got our deposit back from
Franklin Property Managers Provider Name Locked
. They had deducted $400-- $350 for the broken window that was there when we moved in, and $25 each for the Christmas lights and the holes from the moved towel rack, both of which were there when we moved in. Since our security deposit was actually $50 less than the rent, we didn't make a big stink about the $50 for the lights or the holes. And to
Franklin Property Managers Provider Name Locked
's credit, they did agree to send us the $350 when we pressed them about it.. and they went to Housing 1 Source, which confirmed that the window was broken before we moved in. That's the only reason I'm not giving them an F.
I was very worried that we would have to litigate in order to get our security deposit back. I went as far as joining the Texas Tenant's Union to find out what our rights were under Texas law because I was so sure they were going to screw us, which made it hard to relax and enjoy the property.
Franklin Property Managers Provider Name Locked
's bad reputation is fairly earned. They are very strict about money matters, yet they aren't very professional or prompt when it comes to working with tenants. There are a few folks in the rental office who seem to care more than others do, but overall, it was a terrible experience renting a home through them. If we ever do move back to San
Franklin Property Managers Provider Name Locked
, we will not be doing business with them, either to buy or rent a home. My husband and I have dealt with all kinds of people over the years, thanks to being military and having to move and rent so often. I can say without hesitation that aside from one especially poorly run apartment complex in Virginia, D'
Franklin Property Managers Provider Name Locked
Harper
Franklin Property Managers Provider Name Locked
realtors in San
Franklin Property Managers Provider Name Locked
are the worst property managers/landlords we have ever had the displeasure of knowing. I do not recommend them.


- Jenny C.
A

Rating
Franklin Property Managers Provider Name Locked
and
Franklin Property Managers Provider Name Locked
have been great to work with! They met with us on several occasions to discuss the details of renting out our property, have always been punctual and very responsive to emails. They also contracted some updates to our home and always considered our bottom line. Well worth the cost so far, and highly recommended!
- Aaron S.
F

Rating
I cannot recommend
Franklin Property Managers Provider Name Locked
Management-
Franklin Property Managers Provider Name Locked
(RPM) for the management of property. They were happy to take our money but non-responsive or slow to respond to our concerns. At times they were even deceptive and aggressive when we expressed our concerns. We live out of the area and needed a property management company that would “take care” of our residential rental property. When we signed with RPM to manage our property, they suggested we use their lawn care contractor so that they could be assured that the lawn would be taken care of. Even though we were very happy with our lawn care contractor, we agreed to go with their company since we were assured that their company would make sure that it remained in good shape. After 6 months of rental, we requested that they inspect the property to assure us that the renters were not damaging the home and requested pictures of both the inside of the home, outside of the home, and lawn. It took about 2 months to get a minimal response and they did not want to take pictures. After much prompting, they finally took some pictures, but left off pictures of the lawn. RPM also contacted us around the same time to request an additional quarterly lawn care fee for weed control. The renters moved after one year and again we requested pictures before the new renters moved in. This time we received pictures of the lawn and we were astounded how badly the lawn had deteriorated. When questioned about the state of the lawn, they took NO responsibility, offering numerous excuses (i.e. tenant didn’t water; a lot of rain; cinch bugs; etc). When we asked why the lawn care contractor didn’t notify them, and why they didn’t note the condition of the lawn in the previous inspection, they didn’t have any response other than “it’s not our fault”. Also the maintenance work requests we received were questionable and the cost estimates very high (Contract states: “Repairs are usually performed by internal maintenance people or preferred vendors that provide rebates/commissions/etc to management company.”). This most certainly has something to do with the high cost of the maintenance requests. After much stress and many arguments with RPM and their lack of concern for our interests, we terminated our contract after 14 months. They offered to mutually agree to terminate the agreement (not charge us a 3 month fee) if we would sign an agreement to not complain about their service and company. We would not agree to those terms and therefore it cost us an additional 3 months fee to terminate their services. Even though RPM was able to lease our property quickly (it is a very nice home in a very good neighborhood), I would not recommend them to any property owner. They simply do not look after the interests of the property owner.




- Keith N.
A

Rating
Great!
Fast and easy. Drove down to my previous property manager and picked up everything....easy easy east
- KAREN A.
N

Rating
Franklin Property Managers Provider Name Locked
works for Renter Warehouse. He was outstanding. I am from California and I own a home in Apple Valley, Minnesota. I had a very small window to get my home prepared/repaired to be leased to another tenant. The house was in very bad shape and needed a lot of work. Before going to Apple Valley,
Franklin Property Managers Provider Name Locked
explained the process in great detail. He was very supportive and offered his assistance numerous times during my short stay. In five days, I was able to get the property in great shape.
Franklin Property Managers Provider Name Locked
is so good that he had interest in the property before it was fixed up! While I was in Apple Valley, he identified a potential tenant and found the perfect tenants right after I left. Ultimately, he leased the property within three weeks.
Franklin Property Managers Provider Name Locked
is caring, helpful and calming. He knew that I was stressed and somewhat difficult to work with. It didn't rattle him at all. I would refer him to anyone because he will come through and get the job done.
- Laurie H.
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All Property Managers in Franklin, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A 24 HOUR LOCK & KEY

1420 FINNLAND DR.
Nashville, TN

A Lions Craft

2308 Peak Hill Cove
Nashville, TN

All Things Cleaned

203 Sealey Dr
Madison, TN

Appliance Zone

PO Box 55
Corydon, IN

Aqua Lawnscapes & Irrigation

4439 Peytonsville-Trinity Rd.
Franklin, TN

ARARAT CONSTRUCTION, LLC

5108 Whitaker drive
Nashville, TN

Artisan Restorations, LLC

4899 Clarksville Hwy
Whites Creek, TN

Capital Restoration Inc

6101 Centennial Blvd
Nashville, TN

Classic Handyman Co Inc

306 46th Ave N
Nashville, TN

Cool Springs Landscape Co.

4439 Peytonsville-Trinity Rd.
Franklin, TN

CSS Property Management, LLC

4698 Grays Point RD
Joelton, TN

D & D Services

1846 Wilson Pike
Franklin, TN

DeValk Properties

329 Eulala Circle
Nashville, TN

Dohler Contracting LLC

1413 Beech Hollow Ct
Nashville, TN

Down Under Faux

36 Prince Street
Red Hook, NY

Edwin B Raskin Co

5210 Maryland Way
Brentwood, TN

EXIT Realty King & Associates

5075 Main St
Spring Hill, TN

First National Restoration, Inc

343 W. McCarty St.
Indianapolis, IN

Fusion Investments Corporation

2206 Dortch Ave
Nashville, TN

Go Green Cleaning Services

1613 Celebration Way
Nashville, TN

Goddard Construction Co LLC

9695 Lebanon Rd
Mount Juliet, TN

GTW CONTRACTING INC

12000 Terrapin St
Franklin, TN

Harmony Homes of TN

1418 Kensington Square Ct Bldg A
Murfreesboro, TN

Hastings Management

4112 Meadow View Circle
Pleasant View, TN

Home Highlights

7633 Leveson Way
Nashville, TN

JDB Enterprises Inc.

PO Box 101362
Nashville,

Jennette REALTORS, LLC

117 Riverbend Dr
Pegram, TN

John Neuenschwander

1104 Golf Course Ln
Ashland City, TN

Kelly's Cleaning

398 Saundersville Ferry Rd
Mt. Juliet, TN

Lakeshore Properties LLP

118 B
Gallatin, Tn

Landlord's Helper, Inc.

8422 Village Green Drive
Cross Plains, TN

Lawnbusters

1511 Richmond Rd
Columbia, TN

Lindsey's Service Company

1531 Highway 166 N
Mount Pleasant, TN

Lotus Cleaning Company

PO Box 655
Kingston Springs, TN

Milosi

PO Box 2147
Hendersonville, TN

Mr Market Ready

Murfreesboro, TN

Mullins Realty Group,LLC

2323 N. Mt. Juliet Rd.
Mt. Juliet, TN

Music City Properties

6688 Nolensville Rd
Brentwood, TN

Nashville Construction And Remodeling

PO Box 160476
Nashville, TN

ON THE JOB

169 Remington Ave
Gallatin, TN

One Call Coverage, LLC

2817 West End Ave Suite 126-202
Nashville, TN

Outdoor Chores

Columbia, TN

Parthenon Properties, Inc.

PO Box 1633
Mount Juliet, TN

Platinum Realty Company Inc.

3823 Gallatin Pike
Nashville, TN

Pro Install LLC

901 Fall Creek Dr
Murfreesboro, TN

Property Solutions of Middle Tennessee

630 Broadmor, Suite 140
Murfreesboro, TN

Quality Homeworks

3914 East Ridge Drive
Nashville, TN

Renters Warehouse

104 East Park Dr.
Brentwood, tn

Restore, Renew

Nashville, TN

ROOF COMMANDER & RESTORATION

7103 Tom Jones Ln
Fairview, TN

Skelley Horticulture Services

4880 Joe Peay Road
Spring Hill, TN

Squeaky Cleaning Services Inc

518 Chapmansboro Rd
Ashland City, TN

Synergy Real Estate Group Inc

179 Belle Forest Cir
Nashville, TN

Tekton

454 Brewer Dr
Nashville, TN

True Craftsman Construction

214 Steelson Way
Murfreesboro, TN

Versa Care LLC

301 28th Ave N.
Nashville, TN

White Wash

1224 Brenner Dr
Nashville, TN

Willow Branch Landscaping LLC

121 1st Avenue S
Franklin, TN

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