Franklin Property Managers

in Franklin, TN

Franklin Property Managing Articles

Property Managing reviews in Franklin

F

Rating
This is a terrible company to work with. I'm surprised they've been in business as long as they have. The rental conditions at 1123 Loblolly Lane were terrible. The one website we looked at [prior to renting said the house had a garage, but there's a pool table in it so you can't park a car inside.
Franklin Property Managers Provider Name Locked
, the owner, is very slow to respond. She does not care about vacation renters.
Franklin Property Managers Provider Name Locked
offered us a refund of our $200.00 deposit IN WRITING, then said she won't honor it and is refusing to have any contact with us.
VERY UNPROFESSIONAL COMPANY.
I would attach pictures of the bed and other problem areas of the house if I could.
- Kelley G.
C

Rating
During the course of the time they managed our buildings, it seemed that
Franklin Property Managers Provider Name Locked
were somewhat inflexible about their policies around who they would rent to, what was expected of tenants, how involved we could be as owners, etc. While it makes sense for the majority of their properties, it made it difficult for us to fill our openings given the location and
Franklin Property Managers Provider Name Locked
niche we were looking to fill. We tried negotiating with them because we had so many vacancies and wanted to expand the pool of possible renters, but they were not willing to be flexible.
Further, there were several inaccuracies in the listings they provided to various websites that didn't get changed even after we pointed them out (i.e. saying we didn't allow pets when we did). We were not allowed on our properties or able to contact tenants, because they wanted everything to go through them. In a way, that makes sense to avoid confusion, but it did feel a little off-putting and wouldn't be a good set up for an owner who wants any hands-on contact at all with the property.
Our arrangement lasted a year, and then
Franklin Property Managers Provider Name Locked
informed us that they would not be providing service to us any longer. They gave us a reasonable time to find a new management company but never offered an explanation for why they discontinued working with us.
All in all, we had a lot of vacancies that didn't get filled as quickly as we'd hoped, and they didn't seem to sense the urgency in filling them (they got to charge their management fee whether the unit was vacant or not). Had they not terminated our contract, we were going to do so.
However, I will say that they are very professional, have thorough contracts, have solid systems, hired great contractors and kept our tenants happy. If we were in a different situation (for example, if we had a duplex in the suburbs that we didn't want to have anything to do with managing) they would probably be a great choice. As owners of multi-unit buildings in Uptown, it didn't seem like a good fit.
- Amie D.
A

Rating
We have used
Franklin Property Managers Provider Name Locked
for over two years to lease our townhome, and have found their staff to be exceptionally responsive and attentive to our needs as owners.
Franklin Property Managers Provider Name Locked
and his team helped rent our home in less than a week, and have since provided a close supervision of the property that left us feeling at ease. The
Franklin Property Managers Provider Name Locked
staff has very often "run interference" with our tenants on maintenance issues, sometimes heading off a repair call with a
Franklin Property Managers Provider Name Locked
suggestion and other times helping manage more significant repairs while we are frequently "unreachable" overseas.
We recommend their team without reservation
- Gary W.
A

Rating
It went great, They told me they had a home for rent in Southaven Ms. I toured the home and put in my application right away. By the next week i moved in! I have been living in the home for over 2 years now. Any time there is an issue they get it fixed or somebody out within 24 hours. We have had the water tank bust, it was fully fixed within 24 hours. The refrigerator stopped working, it was replaced within about 48 hours, took that long due to the date/time it went out and the delivery. I love renting from this company, the are a small personally company and I like the fact they answer their phones, you don't get an answering service or a desk
Franklin Property Managers Provider Name Locked
who can't help you.
- Patrick W.
F

Rating
Iwill try to keep this as short as possible. In 2009 my husband hired Wick
Franklin Property Managers Provider Name Locked
to manage our rental property when he moved to Florida. We had the same wonderful tenants from 8/2009 - 8/2014. August 2014 we had new tenants move into the property who are equally wonderful. ( In the 5 years we have had Wick
Franklin Property Managers Provider Name Locked
manage our property, only 1 time in 2013, did they go in to the home and take pictures).
At the time of departure, Wick
Franklin Property Managers Provider Name Locked
did not do any walk through's or take pictures of the property to assess damages. They had us approve $937.50 for cleaning, re-keying the property, carpets being cleaned, and a new garbage disposal to make the property ready for the next tenant. After the new tenants moved in, we then received a list of items that needed to be repaired- closet doors, broken blinds, the microwave, picture holes in the walls, etc. When I was reluctant and questioned the owner about the carpets being cleaned and other repairs that I felt should have been taken out of the last tenant's security deposit, I was told by the owner," In the state of Texas, it's hard to charge your tenants for these things and not note them as normal wear and tear without being sued." Then we were asked to approve $500 for a new microwave- we told them NO. I asked them for all pictures of the damaged property, invoices, receipts, etc, for work that was done or needed to be done on the property. Of course we never received a reply, or any supporting documents. At this time the accountant also really messed up with the leasing fee, the property manager was asking for owners contributions after we had already come to an agreement of payment with the owner of Wick
Franklin Property Managers Provider Name Locked
- it was a disaster. These issues coupled with the fact that ALL of their management employees we have worked with are extremely lazy, have communication issues, and just have no idea what they are doing; the fact that a
Franklin Property Managers Provider Name Locked
had been taken out our property in 2011(without us knowing) because Wick
Franklin Property Managers Provider Name Locked
did not take out the proper
Franklin Property Managers Provider Name Locked
fees out of the rental income (which they had previously agreed to do); and when we refinanced our property in 2012, the staff was very lazy and terrible to work with -we decided it was time to get a new management company to manage the property.
We gave Wick
Franklin Property Managers Provider Name Locked
our notice on 8/26/2014 for 9/30/2014, well within the 30 day agreement. Over a period of 6 weeks we made more than 10 requests to the owner,
Franklin Property Managers Provider Name Locked
Wick, to transfer our tenant's security/pet deposit and keys to the property to the new management company. We also asked for receipts, invoices and pictures of work that had been completed on the property so we could pay for services rendered and move on. ALL OUR REQUESTS WERE COMPLETELY IGNORED. I also received a letter from our current tenant's stating that none of the work noted in their initial walk through with
Franklin Property Managers Provider Name Locked
had been addressed, except cleaning of the yard and gutters.
We finally came to the point that it was time to get an attorney because Wick
Franklin Property Managers Provider Name Locked
would not contact us and would not transfer the deposits or keys to the new management company. After letting them know we would be seeking legal council, we receive a one line reply form the owner," When you pay us the money you owe us, we will comply." WHAT?????
Because Wick
Franklin Property Managers Provider Name Locked
would not send receipts, invoices or pictures, we didn't even know what we owed them. Over a period of 2-3 days, we told them several times, please provide us with the proper documentation so we may pay you for any work done on our property. They provided no documentation what so ever, but still told us we needed to pay them money and refused to release the deposits and the keys to the property.
Finally Wick
Franklin Property Managers Provider Name Locked
provided a statement, in which they called an,"invoice" from a place called "HOMETOWN MAINTENANCE AND REPAIR." It was dated 7/23/2014 and was the approval statement that they sent asking us to approve the work to be done. And to make it even worse, this company is not even a real company. It is not licensed in the state of Texas and the address is the same as Wick
Franklin Property Managers Provider Name Locked
' address. They provided us with nothing else, no pictures of our property what so ever, no receipts for anything bought for the property, (locks, garbage disposal, materials,etc.) and no invoices; still they would not transfer the deposits or keys. It was time to call an attorney.
However, after talking to my husband, because I am 5 months pregnant with a high risk pregnancy, and this whole ordeal has been extremely frustrating and exhausting, he decided he wanted to just pay the $937.50 we approved to be done back in
Franklin Property Managers Provider Name Locked
and to be done with this company. We paid $937.50 + a $44.76 processing fee, for a total of $982.26 for work by an unlicensed company that had no receipts, no invoices, and no pictures to prove they completed anything, just to have our tenant's security/pet deposit and they keys to our property released. The money was worth never dealing with these people again. If we hadn't paid the money, even though I am 100% positive we are more than within the law with our case, this would have dragged on for another 6-12 months. We just have more important things to concentrate on right now. Hopefully one day Wick
Franklin Property Managers Provider Name Locked
will
Franklin Property Managers Provider Name Locked
what it sows.....
My advice to you as a property owner and renter, find another management company to work with. This company really is terrible. You can also find their poor reviews on Google, Yelp, and the Better Business Bureau. In those reviews, we found out we were not the only people they are treating poorly. All of the reviews sounded like this a common practice and a common way they treat their customers.
- Heather R.
A

Rating
Franklin Property Managers Provider Name Locked
did a great job finding a respectable renter. she showed the house and found a renter within 10 days. Hopefully moving forward the tenant and i can have a good long history. Thanks to
Franklin Property Managers Provider Name Locked
. One other bit of information, she does find the tenant but you the owner will take care of any issues with house. So either have a home warranty for your place or use your angie list to take care of any future problems.
- Robert S.
A

Rating
I first contacted
Franklin Property Managers Provider Name Locked
last summer to rent out my house I was contacted quickly by their sales representative, and I felt properly advised in regards to listing the house for a reasonable amount, the house was rented quickly and the tenants moved in, when things needed to be repaired the management company contacted the home warranty company and the item was remedied, on other issues such as gardener and pool person I left it up to them to decide the vendor, as I was sure they had a list of reputable vetted vendors which they did. Their billing system online makes it easy to keep up with status of what is going on with the property and I always had a prompt response via email or phone in regards to inquiry's that I would make. Their fee for property management is very fair in respect to all the follow up and vendors that maybe needed while a house is rented plus dealing with all the legalities that a tenant may represent.
This last spring I decided to sale the house and spoke with
Franklin Property Managers Provider Name Locked
their sales representative he was competent, conscientious,courteous, and his follow thru and followup is Excellent! he assisted with the transitioning renters and was very prompt in listing the house at
Franklin Property Managers Provider Name Locked
value, he kept me up to date and didn't blow smoke up my butt in regards to the true value of the property and staying competitive to move the house, when items of concern came up during the transaction he was very capable of finding the appropriate vendor for the situation. If your looking for a full service competent property management company that handles rental and sales,
I would highly recommend the team at Savings Grace for your property management or sales needs.
- Michael G.

All Property Managers in Franklin, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A 24 HOUR LOCK & KEY

1420 FINNLAND DR.
Nashville

A Lions Craft

2308 Peak Hill Cove
Nashville

All Things Cleaned

203 Sealey Dr
Madison

Aqua Lawnscapes & Irrigation

4439 Peytonsville-Trinity Rd.
Franklin

ARARAT CONSTRUCTION, LLC

5108 Whitaker drive
Nashville

Artisan Restorations, LLC

4899 Clarksville Hwy
Whites Creek

Capital Restoration Inc

6101 Centennial Blvd
Nashville

Classic Handyman Co Inc

306 46th Ave N
Nashville

Cool Springs Landscape Co.

4439 Peytonsville-Trinity Rd.
Franklin

CSS Property Management, LLC

4698 Grays Point RD
Joelton

D & D Services

1846 Wilson Pike
Franklin

DeValk Properties

329 Eulala Circle
Nashville

Dohler Contracting LLC

1413 Beech Hollow Ct
Nashville

Down Under Faux

36 Prince Street

Edwin B Raskin Co

5210 Maryland Way
Brentwood

EXIT Realty King & Associates

5075 Main St
Spring Hill

Fusion Investments Corporation

2206 Dortch Ave
Nashville

Go Green Cleaning Services

1613 Celebration Way
Nashville

Goddard Construction Co LLC

9695 Lebanon Rd
Mount Juliet

GTW CONTRACTING INC

12000 Terrapin St
Franklin

Harmony Homes of TN

1418 Kensington Square Ct Bldg A
Murfreesboro

Hastings Management

4112 Meadow View Circle
Pleasant View

Home Highlights

7633 Leveson Way
Nashville

Jennette REALTORS, LLC

117 Riverbend Dr
Pegram

John Neuenschwander

1104 Golf Course Ln
Ashland City

Kelly's Cleaning

398 Saundersville Ferry Rd
Mt. Juliet

Lawnbusters

1511 Richmond Rd
Columbia

Lindsey's Service Company

1531 Highway 166 N
Mount Pleasant

Lotus Cleaning Company

PO Box 655
Kingston Springs

Milosi

PO Box 2147
Hendersonville

Mr Market Ready

Murfreesboro

Mullins Realty Group,LLC

2323 N. Mt. Juliet Rd.
Mt. Juliet

Music City Properties

6688 Nolensville Rd
Brentwood

ON THE JOB

169 Remington Ave
Gallatin

One Call Coverage, LLC

2817 West End Ave Suite 126-202
Nashville

Parthenon Properties, Inc.

PO Box 1633
Mount Juliet

Platinum Realty Company Inc.

3823 Gallatin Pike
Nashville

Pro Install LLC

901 Fall Creek Dr
Murfreesboro

Property Solutions of Middle Tennessee

630 Broadmor, Suite 140
Murfreesboro

Quality Homeworks

3914 East Ridge Drive
Nashville

Renters Warehouse

104 East Park Dr.

Restore, Renew

Nashville

ROOF COMMANDER & RESTORATION

7103 Tom Jones Ln
Fairview

Rooming Inc.

Servicing all 50 states

Skelley Horticulture Services

4880 Joe Peay Road
Spring Hill

Squeaky Cleaning Services Inc

518 Chapmansboro Rd
Ashland City

Synergy Real Estate Group Inc

179 Belle Forest Cir
Nashville

Tekton

454 Brewer Dr
Nashville

True Craftsman Construction

214 Steelson Way
Murfreesboro

Versa Care LLC

301 28th Ave N.
Nashville

White Wash

1224 Brenner Dr
Nashville

Willow Branch Landscaping LLC

121 1st Avenue S
Franklin

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