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Franklin Home Warranty Articles

Cost versus benefit: what a home warranty really offers

Home warranties don't always come with the kind of robust protection and security homeowners expect. Here's a quick breakdown on the real costs, and real benefits, of purchasing a warranty for your home.

7 components of a good home warranty

Home warranty companies are the number one most complained about category on Angie’s List. If you decide to purchase a warranty, look for the components of a good home warranty before signing the contract.

3 things to know before buying a warranty on a newer home

Should you buy a warranty to protect you from unexpected problems with a newer home? Knowing the costs, benefits and drawbacks will help you decide if a warranty has value for a home five years old or less.

Does a first-time buyer need a home warranty?

Buying a home is a large step in life, and being a first-time buyer, you may have many questions. Should you purchase a home warranty when you buy your first home? Is it worth it to cover any what ifs?

Angie's List In The Press

Sample Home Warranty Companies Reviews

A
"Wouldn't you know it that my heat pump decided to die the day before my annual Christmas party. I called
Franklin Home Warranty Companies Provider Name Locked
in a panic, their office staff were very professional and they were able to send out a technician immediately to my home. My technician;
Franklin Home Warranty Companies Provider Name Locked
was courteous and professional. He had the heat repaired in an hour and saved my Christmas party from being cancelled. I will definitely use this company again and recommend them to all my family, friends and neighbors.


"
A
"I love this company !!!! I have had 2 contracts with this company for 6 years now - one for my primary residence and one for a rental house I own.
If you look around on the internet you will see countless horror stories about warranty companies who take your membership fee but then resist paying for anything or make it you fight for every penny. I can assure you this is NOT that type of company. In 6 years I have NEVER had to argue with them over paying for a repair at either house.
In the first year of my contract with them my AC unit went out and it had to be replaced completely, which is obviously about the most expensive thing to fix in a home. With this large of an expense they did of course try to do a smaller repair in the beginning, but when the problem resurfaced a short time later they agreed to replace the entire unit - and since it was so soon after the repair they didn't even charge me the co-pay again.
Since then they have replace or repaired several other appliances/systems in my 30 year old home and in all honesty, I probably won't need anything repaired again for quite some time so logically - I probably don't need to renew my contract next year - but they have been so good to me that I will stay with them as long as I own the house and give them a
Franklin Home Warranty Companies Provider Name Locked
to make their money back. That's how much I like them.
Prices vary by location, size/type of house and probably other factors, but to give you an idea of the cost, I have a 30 year old house with a heat pump, 2000 square feet in South
Franklin Home Warranty Companies Provider Name Locked
. My base annual fee is about $600, or about $50 per month and I pay another small add-on for an outdoor jacuzzi. The co-pay per repair is about $60. You can look them up online and call for your own estimate.
In some cases I did have to wait a couple of days to get a repairman to come out, but this was more a factor of their preferred service providers being overloaded (for example an AC repairman on the first hot day of the year). I've had other cases such as last night when I went online (on a Sunday night) and entered a service request for a leaky outdoor spigot. The repair company contacted us within 2 hours and it was fixed this morning by 10am. I don't think you can ask for more than that (by the way the service contract for plumbing fixtures runs about another $5 per month but its worth it).
Bottom line is ----- USE THIS COMPANY if you want an honest home warranty company.


"
B
"We had to be persistent, and keep insisting that the problem was not fixed. They were always polite, cheerful and responsive, but kept insisting on these bad contractors.

Finally they brought in
Franklin Home Warranty Companies Provider Name Locked
, and the problem was fixed...just like that!

But it took 6 visits.

If they had brought in a good contractor right away, it would have taken 2 visits. All in all, they were good, as I think Home Warranty companies have a terrible reputation.
"
A
"
Franklin Home Warranty Companies Provider Name Locked
did an excellent job. They arrived at my home within 24 hours of my call to report the problems, worked efficiently, and repaired both appliances to my satisfaction. They had to order a part for the cooktop; it arrived in 3 days, and they accommodated my schedule to install it. I have a $0 service charge policy with the company so I had no out of pocket expenses."
F
"received a call from the repair company wanting to schedule y appointment. I explained
Franklin Home Warranty Companies Provider Name Locked
had already scheduled the call, and was told that was not true. They contractor just received the information that evening. I now have an appointment between 10:00 and 13:00 tomorrow. SAVE YOUR MONEY AND GO TO SOMEONE ELSE.
"
A
"I had an issue with the oven not heating. We called
Franklin Home Warranty Companies Provider Name Locked
and they dispatched a local company as soon as they were available. The service was prompt and informative. The company replaced the component once the part came through and all was within warranty, which was a$59 trip charge.
"
F
"WARRNING - DO NOT purchase a home warranty through
Franklin Home Warranty Companies Provider Name Locked
!! don't let their reasonable prices and "positive customer feedback" on their website fool you. This company was VERY difficult to deal with. I had a horrible time trying to communicate with their representatives. They couldn't understand the
Franklin Home Warranty Companies Provider Name Locked
fact that my furnace wasn't working, I needed to file a claim, and schedule a service call. I believe English wasn't their first language. Over 10 phone calls, messages, emails - they wouldn't return calls or verify receipt of requested emailed documentation. They would not allow me to speak with a manager to escalate my issue, wouldn't honor their cancellation policy, and many other reasons. Being a service company, it's quite sad that their representatives had zero Customer Service skills. So, don't waste your money with this company like I did. Huge mistake, huge!"
D
"After determining that my AC unit was not repairable (it was the original
Franklin Home Warranty Companies Provider Name Locked
unit in an apartment that I rent out), they sent me a proposal for a new unit. A few days later the new AC was installed. The very next day the unit was leaking and causing damage in my bathroom. I called immediately and gave instructions to the dispatcher for service appointment. The dispatcher told the technician to call me instead of my tenant. The second time I gave them my tenant's phone number, they never followed up with the tenant and after two days no one has contacted me. All the while the unit is still leaking and I fear the damage it is causing in the bathroom.
"
A
"The contractor was at my home on time. not only did he make the repair.
He used a more efficient parts then what was in the heater. My cost was
$100.00. If i would have had to pay for everything it would have cost me
about $600.00. I am so glade that we had this to fall on in our time of
need. The heater is working so good now.
"
A
"I originally read the reviews about
Franklin Home Warranty Companies Provider Name Locked
and after had such horrible experiences with large (well known) home warranty companies, I thought I would give them a try...so glad I did! I purchased their protection plan with zero dollar deductible for both rental homes. After having the warranty only a few months, the washing machine in one of the homes started to leak and ultimately break down completely. CP sent a reputable company out immediately, and within a few days, I was told as the machine was not repairable that I would be reimbursed the scheduled amount for the replacement. I ordered the new washing machine from Home Depot, and received the check within a short amount of time. I cannot remember a company that has ever acted so swiftly, whose staff is courteous and professional, and truly wants to resolve the issue at hand. I highly recommend
Franklin Home Warranty Companies Provider Name Locked
, a company that takes care of their customers!!
"

All Home Warranty Companies in Franklin, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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View locations from page 1 of FranklinHome Warranty Companies

American Residential Warranty

1700 N Dixie Hwy
Boca Raton, FL

Capital Restoration Inc

6101 Centennial Blvd
Nashville, TN

Complete Appliance Protection Inc

1532 NE 96th St
Liberty, MO

Cre8ive Construction

1316 8th Street
Old Hickory, TN

Fresh Start Restoration & Cleaning

157 Space Park South
Nashville, TN

Greenway Home Services LLC

7550 E Barlett Corporate Cv E
Memphis, TN

HandyPros Property Services

216 Walton Ferry Rd.
Hendersonville, TN

Harmony Homes of TN

1418 Kensington Square Ct Bldg A
Murfreesboro, TN

High Tech Home Warranties

PO Box 24881
Raleigh, NC

Master Stucco

9 Music Square South
Nashville, TN

RealHandy.pro

71 Thompson Ln
Nashville, TN

Rescue Link

8880 Ward Pkwy
Kansas City, MO

Surface Link Corp

4200 Lafayette Center Dr
Chantilly, VA