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Crossville Plumbing Articles
Plumbing reviews in Crossville
I expected to pay much more and they could have easily swayed the procedure to be much more expensive. The lead plumber made a comment that rang true to me and clearly states how admirable their customer service is....he said, "when you call me, YOU have a problem; when I arrive it becomes MY problem until I correct it!" I was flabbergasted. I will definitely recommend them and use them again and asked for 2 business cards!
He explained everything he was doing to me with politeness and clarity. He did a woderful and great job.
The price ($360 + tax) did seem a little steep, but we were provided the estimate prior to the work being completed, and we needed the leak fixed ASAP. We were impressed with overall experience.
The company called me about 30 mins to give me the heads up before they arrived.
The guy was professional, and just doing his job, so I don't fault him at all... I just was expecting a service tech to come out and talk to me. Not have a preplanned sales presentation.
Long story short, their prices are WAY out of line compared with other options. I had someone from a different company out later that day and had a new system put in for a fraction of the cost. And, the other company clearly wasn't interested in selling me the biggest and best... which is, in part, why they earned my business, not Lifeline.
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