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Local Articles in Crossville
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Carpet Cleaning reviews in Crossville
The carpets came out very nice he treated many spots and they all came out. The stairs with all the wear they get came out like new (almost). I asked how long it would take to dry and the tech said about 4 hours in reality it took about 6 to 8 hours but that was ok that is took longer.
Unfortunately, our bathroom had plush wall to wall carpeting in it, and so the toilet water overflowed onto the carpet. We tried to let it dry for a day with our fan, but it started to smell. The smell was getting worse. We weren't sure if the water from the toilet was contaminated with urine and/or fecal matter, so this smell started to disturb us. Finally, after a day and a half of this, I decided to check Angie's List for a good carpet cleaner.
I must have called about 6 or 7 carpet cleaners from the top of the list. These were the top rated ones, with the most number of "A" reviews. But after a couple calls, I realized most were fully booked and couldn't see me for two or three days. All of them said the same thing.
Furthermore, when I explained my problem, some of them were reluctant to want to help. I think all of them said that they could not come out to work on it until the carpet had "completely dried". And I got the impression that most of them really only wanted to do carpet cleaning, even though they also advertised as being able to do carpet repair and rescue services. I don't think any of them listed that they did "emergency" care.
Then I found
Will answered my call directly, on his cell phone. He listened to me explain my problem, and he told me that what I needed to do is to pull the carpet pad and replace it while letting the carpet dry. I chuckled nervously and said, "Uh, I don't know how to do that." He said he was pretty busy, but that he could probably fit me in later on in the day, and that I should leave a message on his voicemail with my address and phone number, and he'll get back to me. So I thanked him and left him some voicemail.
That was 8:30AM. I waited until about 2PM and was about to call him back to remind him, but he beat me to it. He called me back. He then said that he could come around 3PM to see me. Nice! I didn't even have to wait until after hours.
Will arrived at 3PM exactly. He immediately got started. He quickly ran his steam cleaner to clean and suction off some of the water in the carpet. He then pulled up the carpet to
I talked with him a little and found out that he works alone these days. He's been in the business for a very long time. He said he used to have a partner, but today he's a one man operation. I thought that was preferable, because all of the top rated carpet cleaners on the list seemed to have a large number of regular employees, but probably none are as knowledgeable as Will is. And those other carpet cleaning companies seem to book their appointments up for at least two or three days, making it impossible to get same day service. With Will, I was talking directly with the boss, and he was sympathetic of me and fit me in his schedule.
Will returned two days later to collect his fan and install a new carpet pad. He cut and shaped the carpet pad to fit around the toilet. He glued it down to the floor. He even fixed some problems with the original carpet pad nearby. Then he put the carpet back down and worked around the edges to stretch the carpet and fit into back into place.
After that, he sprayed some detergent onto the carpet and steam cleaned the area to complete the job.
The result was perfect. The carpet was clean and dry. It looked great. I could not have asked for a better result.
But before I let Will go, I directed his attention to some stain
So the stains were melted rubber, and they had been in the carpet for probably 8 years. I thought they were impossible to clean, and I told Will that I didn't expect him to be successful. He said he thought they would probably come out. I didn't believe him. But sure enough, he got those stains out right. It didn't take long, either. My jaw just dropped.
That saved me several hundred dollars worth of carpet repairs. I would have had to have cut out the area and dropped in a patch, which might have ended up looking bad in the end.
The bill came to a mere $295 plus tax. It was very reasonable to me.
I'm so glad I found Will! I'll be using his services again. And I could not recommend a better man for any carpet job. don't hesitate to give him a call. Honestly, he's one of the best out there.
We had a back room that our cats had literally destroyed by peeing outside of their litter boxes. Bad news is we didn't notice until it had stained the carpet!! He spent extra time in that room to help deep clean it. It didn't get all of it out, but let me tell you it's 100x better than what it was...
Normally the job would have been cheaper but because of the "cat room", it was worth the extra money!!
Also offered suggestions about laying new carpet should we ever need to, and how to make sure the new installed carpet was stretched properly. Furniture and weights were moved back to original room, and the job was completed.
Carpet Cleaners in Crossville, TN
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