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A
"
arrived at 9:00 a.m., being scheduled to arrive between 8-9:00 a.m. He did call 35 minutes prior advising "arriving by 8:45, 9:00 a.m." tops." "Tops" it is.
was very professional and polite on arrival - which never changes throughout this story - and immediately offered to put booties on his shoes. He did begin to flush the water heater (WH), which drained quite slowly, indicating a good amount of sediment in the bottom of the tank liner. And, this is with flushing about five gallons annually, which apparently, just angered the WH tank gods. (Did not realize that ALL the water in the WH has to be flushed annually in
, after living with Chicago water for almost 50 years previously. Five gallons annually, in the city, was plenty.) He also pointed out that our WH, which was installed just over four year ago (early 2011), was actually manufactured in 2003. We never noticed the date. Not good - we need a "conversation" with our last installer. Nevertheless, as per request, by me, to Lifeline, at the time of my purchasing the Big Deal (and matching a competitor's coupon),
also checked on the condition of the anode rod, which sadly, is on its last leg. After finding two other valves which have future leak issues waiting to happen, and yes, they did leak a bit in front of me, he wrote up estimates for each issue, as well as estimating possible WH replacement options. Finishing with the WH, he then did an inspection of the main water valve, kitchen sink area, laundry room and three bathroom fixtures and toilets. Finding a few more shut off valves that were leaking, and three toilets that we had planned on replacing in the near future, more estimates were written, as well as providing a very good visually walk thru to my elderly father on what exactly was wrong with the under sink pipes. (We knew they needed a retrofit, due to poor installation when we purchased the home)
spent over 2 1/2 hours during this inspection - really. The WH flush was tedious due to the sediment build up. He never pressured us hard into the "up sell", though he was more than thorough in offering options at all price levels. He did note that we would get a 20% Angie's List discount from "book value", which if you don't know, is the flat rate - written out in the books they (almost all plumbers) bring with them. Feel free to ask them to show you the price list - they almost always are willing. We are please with how well
did in this Big Deal purchase. He provided us with plenty of options and warnings about issues soon to cause us problems. This was not just the general "fear mongering" plenty of other "professionals" like to put forth. Maybe because of my background in rehabs, and being aware of what could go wrong in certain mechanical failures, we feel we were treated well. I get the vibe that
played it all pretty straight. I know it could have been much worse, as I'm sure many of you have experienced with certain vendors. There was never a true "doom and gloom" scenario painted for us, though, as per almost all plumbers, I could almost hear a "Wagnerian"
start to influence the
of voice - almost - when the "worst case" was described, but that faded quickly.
really seemed like a pro who cared about his work, and how the customer perceived him. Good - that's how it should be. We know these $49 deals are loss leaders. They are there to possibly seed info, or, in the hands of less than scrupulous vendors - fear
, for future work. Nevertheless, if you are informed on what and how mechanical items function and fail in your home, or if you know nothing about home maintenance, I still highly recommend using these deals to get an inspection of your home's plumbing. Finding out too late, about a problem, will be much more expensive than a $49 inspection. If you have doubts about one vendor, buy a competitors deal and get a second opinion, but be informed. we've now used
twice in less than a year. I am fairly certain that we will be calling on
, sometime in the near future, to correct some of the items he noted on his inspection.

-Andrew J K.

A
"consulted with on multiple occasions as i explored options. initially they didn't think they had a 75
tank, which was recommended for" my needs. thankfully they found one. service was done properly. price seemed fair. good people who did their best to take care of me as a customer. i'd hire again.

-Joe S.

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Local Articles in Bartlett

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Dear Angie: My water heater is past its expected lifetime. Should I automatically replace it or wait until it fails?

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Installing a new water heater can be dangerous, so it's best to hire a licensed plumber to do it for you.

Angie's Answers

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You have to put your self in the shoes of a business that is in business to turn a profit of some sort. All businesses have different overhead which in turn decides what their bottom line would be on their services. I personally would not go with an unlicensed professional for this type of install. You are messing with gas, venting issues, electrical wiring{electric water heater} and updated code issues such as a drain pan and tempature and relief drain lines for heaters that currently do not have them. I do agree that there are some companies that are way out of line for their installs but most of these companies are the really big companies that have very high overheads  I would assume. Tank type water heaters have changed over the last several years and with these safety changes come bigger prices. The price of steel thanks to China is skyrocketing and tank type water heaters are made of steel. Most wholesale plumbing supply companies cannot match what the big box stores are selling at retail to consumers. I happen to think from research that heaters such as Rheem, Bradford White and AOSmith who have been in business forever make a better product than what you can buy in the big box outlets. You also have to take in consideration the location of the water heater that is being replaced. Is it in the house, basement, garage or attic. Most 40 and 50 gallon water heaters that are purchased in a plumbing wholesale store in Texas cost between 300-340 for a 6 year warranty heater with 6 year on parts and tank. Speaking of warranty. Most big box companies will take a least 24 hours to a week to get your warranty problem taken care of. Most reputable plumbing companies will give same day service if they installed the heater.

So lets break down a typical install at cost to a licensed plumber in Texas

Heater: $315, water shut off $6.50, water flex lines or unions to code $20, gas flex line and cut off to code $12, misc fittings $15, Total $368.50 Lets add a 35% profit which is some what low  for a business $129, Total 497.50

This doesnt  include permits, pan and drain or any venting issues. The vent must go from the heater to the outside of roof using double wall vent.

Cost of permit on average $60

Most plumbing companies allow for 3 hours of time for a water heater. This includes picking the new one up. Delivering out to house. Draining and removing old water heater. Hauling off old heater. Installing new heater up to code. Going down to city and pulling permit.

Average Labor charges for heater installs $400

That would make this install run without extras on any code issues $957.50

I just had a 50 gallon gas water heater installed in my house for $1200 but I needed a pan installed. I used a licensed plumber.

 

 

 

?

I've seen and heard mixed reviews.  They aren't really popular here due to our super hard water which clogs and rots everything it sits in.  A company I used to work for tried electric units about 10 years ago in several homes but had to replace many of them within a few years because the build-up from the hard water hindered their productivity to little more than enough supply to run a sink.  I've heard better success with gas units since there are no electric elements to burn out and gas can get hotter, faster to get through the deposits on the tubing walls inside the unit.

 

Standard electric water heater usually take a 30 amp circuit so they are often wired with 10 guage wire.  Electric on-demand units large enough to service an entire house usually take 50 amps (or more) from what I've researched in the past.  That means they need a 50 amp breaker and will be wired with 6 guage wire.  By the time you factor in the initial cost of buying the much more expensive on-demand unit and rewiring for it I'm not sure you'll save money in the long run. 

 

A better and cheaper option would be to put a timer on your standard water heater so it only kicks on during typical demand times.  They have override switches so you can turn it to cycle normally when you are off of work or need it during the day/night if not during the preset times.  A cheaper point of use water heater at the kitchen sink will ensure you have hot water there even when the main heater is off.  This is usually the point that requires hot water the most frequently.  Remember that your water heater will hold hot water for over an hour once it has cycled off.  Take advantage of that.

 

Todd Shell

Todd's Home Services

San Antonio, TX

?
There could be. Different municipalities have different rules (codes). However, I have never heard of a plumber being the code enforcement guy. I have never heard of a plumber being able to collect a fine from a homeowner. It may cost you $150 to bring it up to code, but that should be included in the repair cost. You would need to check with your city (usually Department of Code Enforcement or Plumbing Commission). If he put it in writing, you need to send them a copy.
?
Make sure they get a permit if required. Ask if they will haul away the old. Type of new heater installed and tank warrantee. What kind of parts will the price include, you should have an expansion tank installed and make sure they counter balance the pressure to match the static pressure in the home. Should also include new dielectic unions, do not reuse the old ones. See what the rate for extras is in case they need to do additional work. Check references if possible.

Tim Littrell
Littrell Plumbing and Bath Designs
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Water Heater Repair And Installation reviews in Bartlett

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Rating
We had our A/C filter replaced by someone recently. That night we started hearing loud humming noise when the A/C was on - it was so loud that we could not sleep at night. We wanted a new set of eyes look to look at our problem so we called
Bartlett Water Heater Installers Provider Name Locked
and explained the problem and mentioned that it was urgent because we were not able to sleep at night. They accommodated our request and
Bartlett Water Heater Installers Provider Name Locked
came over to take a look at our unit shortly. Within minutes of talking to
Bartlett Water Heater Installers Provider Name Locked
one would realize that he is very knowledgeable about HVAC units, heaters and pretty much everything home related. He checked and made sure that the previous contractor had replaced the correct filter, then within a few minutes he figured out what the problem was, explained it to us in
Bartlett Water Heater Installers Provider Name Locked
terms and fixed it right away. He was really friendly and helpful. Considering the distance he had to drive to come solve our problem what we paid was well worth it.
- Gulam D.
A

Rating
Bartlett Water Heater Installers Provider Name Locked
was great. He quickly ascertained that it was not feasible (especially economically) to pursue the gas lines. I was disappointed that I would not be able to have a gas
Bartlett Water Heater Installers Provider Name Locked
, but very grateful that
Bartlett Water Heater Installers Provider Name Locked
was so thorough in his analysis.
Bartlett Water Heater Installers Provider Name Locked
was recommended to us by
Bartlett Water Heater Installers Provider Name Locked
from
Bartlett Water Heater Installers Provider Name Locked
Green Energy, who said that
Bartlett Water Heater Installers Provider Name Locked
was one of the best gas experts in our area - I would completely agree. Go to
Bartlett Water Heater Installers Provider Name Locked
if you have a gas issue.
- Ruth H.
A

Rating
It turned out to be double the price. However, with all the ductwork and the two attic A/C evaporator coils I knew it would be a tight squeeze. The guys did the job without grumbling. I am satisfied and glad to have them both replaced.
- Mark M.
A

Rating
Our very old water heater burst and leaked all over our garage floor. I called a few plumbers that we had used in the past, but one would not even give a ball park estimate, and the other quoted over $2000. I looked on Angie's list and read the reviews for this company, and called. I spoke to
Bartlett Water Heater Installers Provider Name Locked
, who answered all of my questions, discussed the appointment process, gave a ball park quote, and advised me how to use the discount water heater coupon on Angie's List. He made me an appointment for the next AM. I got a call from
Bartlett Water Heater Installers Provider Name Locked
at 8 the next morning, to confirm my address.
Bartlett Water Heater Installers Provider Name Locked
arrived in 30 minutes, and immediately assessed the situation. Because our heater was so old, we needed many changes to bring it up to code.
Bartlett Water Heater Installers Provider Name Locked
discussed our options, and gave us an itemized estimate on the spot. He then went to work and completed the job in two and one half hours. We can't say enough about
Bartlett Water Heater Installers Provider Name Locked
. He was so knowledgeable, efficient, courteous and professional. When he was finished, he walked us through the City Permit process, pointed out all the changes and safety features,and showed us how to re-start the pilot light, if needed in the future. He also made an adjustment on our bill after he realized that a valve that he thought would have to be changed, was actually OK. Great Company and excellent customer service. The final amount includes the City Permit.
- Christine C.
F

Rating
I've been a customer over 20 years. Each year more and more services are "excluded" and they make themselves less reliable. Last call-15+ minute hold to reach them. Am told next appointment is 8 days out. They can't give me a time window, but they'll call my cell and I can either get there in 30 minutes or they'll cancel. I still said ok, except they then told me the particular part on my A/C was probably excluded. I'm no longer a customer, obviously.
- R Hunt G.
A

Rating
This was a pleasurable experience if home maintenance costs can ever be pleasurable.
The technologist was able to take on a job that another Angie's list vendor could not perform within our budget.
The installation of a new hot water heater under our home was not an easy job as he had less than 5 ft in height to work with. The work also required the technician to slice through a drain pipe to remove the old unit, repair the drain pipe and relocate the new unit against the concrete wall in the crawl space.
The labor rate was fair. I was allowed to provide both the water heater and supplies as opposed to repurchase through the vendor with vendor
Bartlett Water Heater Installers Provider Name Locked
-up.
All in all, the project took less than four hours, the worksite was left tidy and I am confident that the work is high quality.
The only complaint I have is the fact that the company promised to install an overflow tank the night before the work was completed and keep the job within my $850.00 budget. This did not happen. However, the total bill came out to $805.00 and I think that both the technician and myself forgot about installing the extra piece.
Hire them, you can rely on their integrity.
Bartlett Water Heater Installers Provider Name Locked


- Jeffrey H.
A

Rating
Bartlett Water Heater Installers Provider Name Locked
and his apprentice arrived within 30 minutes of when they said that they would. They told me what they were going to do and then they did it. Theyu removed the old, leaking hot water heater qjuickly and they moved it up the stairs and out of the door with absolute precision and no glitches. The installation of the new hot water heater went quickly, efficiently, and correctly with no fuss and no
Bartlett Water Heater Installers Provider Name Locked
. These guys are real professionals.
When I called and spoke to
Bartlett Water Heater Installers Provider Name Locked
she very candidly told me that it would be difficult and unlikely that they could come the next day after 1:00pm I explained that it was difficult for me to take time away from work and I asked that if at all possible and if someting opened to please do all that she could to accommodate my schedule. She asked me to call back the next day as I left the office for a previously schedule appointment and she would see what she could arrange. When I called I was told by
Bartlett Water Heater Installers Provider Name Locked
that one of their installers would be nearby and she went ahead and scheduled me in. What amazing service!!!
From start to finish this company is one of the best I've done business with recently. I will definitely use them again in the futrure and
Bartlett Water Heater Installers Provider Name Locked
heartily recommend them to all of my friends. They are TOP DRAWER!!!
- Wollom J.
A

Rating
After 12 good years of use, the old
Bartlett Water Heater Installers Provider Name Locked
died. After making several phone calls to other service vendors,
Bartlett Water Heater Installers Provider Name Locked
at
Bartlett Water Heater Installers Provider Name Locked
was the only one to answer his phone when I first called. He was able to confirm that he had a
Bartlett Water Heater Installers Provider Name Locked
(a power-vented, 50-
Bartlett Water Heater Installers Provider Name Locked
, LP heater) and he could come the next day to replace the old one. Exactly what you'd hope for in this situation.
Bartlett Water Heater Installers Provider Name Locked
told me to expect a noon arrival, but after realizing he would not make it by then, he called me at 10:45 to say that he'd arrive closer to 1pm. That was very professional as I have not had anyone call me that far in advance to say they'll arrive later than expected. And he called again when he was about 10 minutes away, giving me a
Bartlett Water Heater Installers Provider Name Locked
to get our dogs in a safe place instead of trying to corral them when he arrived.
Once he arrived, he went straight to work. It took less than 2 hours even after having to add piping/re-route pipes from the new heater to our existing gas and venting lines. He thoroughly explained what expansion tanks do as well as the pros & cons of keeping the existing one vs. replacing it.
Bartlett Water Heater Installers Provider Name Locked
also saw that the existing water
Bartlett Water Heater Installers Provider Name Locked
(designed to prevent water from leaking into the finished part of the basement when released from the heater) was ineffective as it did not stop a small amount of water from leaking through. He suggested a
Bartlett Water Heater Installers Provider Name Locked
, inexpensive alternative. The final cost was exactly as promised - no additional fees for adding piping - and he left the area as clean as as found it.
I would use
Bartlett Water Heater Installers Provider Name Locked
again if I had to (hopefully we get another 12 years out of this one!) and would highly recommend him to anyone looking for a reliable hot
Bartlett Water Heater Installers Provider Name Locked
repair/replacement service.
- Adam K.

Water Heater Installers in Bartlett, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Parker & Son Plumbing LLC

4769 Daphne Rd
Memphis

A-C Electric Company Inc.

453 Buntyn St.
Memphis

Air Doctors of Memphis

8200 Donnell Rd
Millington

All Plumbing & Contracting Inc

2174 Freemont Rd
Memphis

AMERICAN RESIDENTIAL SERVICES

860 RDG LK BLVD A3 1860
Memphis

American Tech Plumbing

10345 Long Road
Arlington

Appliance Pro

9998 Cameron Ridge Trail
Cordova

AppliancePartsPros.com

16501 Ventura Blvd Ste 500

Conway Services

1220 Big Orange Rd.
Cordova

CORDOVA PLUMBING INC

PO Box 38129
Germantown

Dan Stewart Realtors

3205 Kirby Whitten Rd
Memphis

Dan Stewart Realtors

3205 Kirby Whitten Rd
Memphis

DirectBuy of Indianapolis

8450 Westfield Blvd

DIXON SERVICES

1315 Farmville Rd
Memphis

DON HUCKABY PLUMBING INC

1200 Nate Cv
Cordova

Gold Coast Home Services

P.O. Box 22837
Memphis

Greenway Home Services

7550 E Barlett Corporate Cv E
Memphis

H&S Plumbing Company Inc

877 Freeman St.
Memphis

HARDHAT CONSTRUCTION INC.

3728 CHERRY RD.
Memphis

Hargrove Construction and Restoration LLC

2878 Austin Peay Hwy LLC
Memphis

Haynes Plumbing Company

5283 ELMORE RD
Memphis

Hill Service

4940 Covington Way
Memphis

Hiller Plumbing, Heating & Cooling

1190 Big Orange Rd
Cordova

Hix Plumbing

1715 Barcrest Dr
Memphis

Home Repair Co

7022 Cedardale Rd

Investor Rehab Service, Inc.

511 Grassmeade Cove
Cordova

JIM PANNELL HEATING

3068 LYNCHBURG ST
Memphis

Johnson Plumbing Co

562 CENTER ST
Collierville

Jolly Enterprises

583 Cadraca Dr Apt 29
Memphis

Joyner Home Repairs

7073 Village Lane

JS Plumbing Services

12150 longleaf oak trail

Lowes

430 S Germantown Pkwy
Cordova

Maclins HVAC & Appliance Service

P.O Box 271233
Memphis

Massengill Builders

8145 Cedar Hill Lane

Maxey Heating and Air Conditioning

4864 Oak Lane Cove N
Arlington

McMullin Plumbing and Mechanical

1337 Merimac Cv
Memphis

MCNEIL PLUMBING SERVICES

PO Box 153
Millington

MUSE Heating & Air Conditioning

1610 Dancy Blvd. Ste. A

N-E-Time Plumbing

1700 Forrest Ave
Memphis

neighborhood plumbing service

4982 dowling cove
Memphis

Odd Jobs Unlimited

385 Knoco Cv
Eads

Parker's Workshop

1581 Nesting Dove Cove
Cordova

PLUMBING WORKS

PO Box 383168
Germantown

Precision AC & Heating LLC

2099 Thomas Rd
Memphis

R & C Water Heaters and Tile

6156 Mary Elizabeth Cove
Bartlett

RAMSEY PLUMBING & HEATING

1988 BROWNSFORD LN
Cordova

ROOTER MAN PLUMBING

5075 Macon Rd
Memphis

RUSHING PLUMBING COMPANY

3728 CHERRY RD
Memphis

South Star Plumbing

1815 Centerpoint Dr
Mason

Southern Boyz Services

1130 Mt Vernon Rd
Memphis

Splash Plumbing

6664 Willow Brook St
Millington

Stewart Plumbing Co

1410 Brookhaven Dr

TC Plumbing

311 Myrtle Road
Adamsville

Terhune Glenn Plumbing Inc

2820 Whitten Rd
Memphis

Wade Plumbing

2093 Thomas Rd
Memphis

Warmzone

12637 S 265 W Suite 100

Zack Street Plumbing

721 Chaney Cv
Collierville

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