Bartlett House Cleaners

in Bartlett, TN

House Cleaning Reviews in Bartlett

C

Rating

The good:
* The cleaning was done reasonably well most of the time. We weren't always 100% happy with the work done, but rarely had a serious issue.

* Cleaning crews were generally polite and friendly....more />
* Reliable - with one exception when they seemed to be overbooked (and it may not have been our regular day), the crew always showed up on the day and roughly at the time expected.

The bad:
* The quality of cleaning was uneven. At times it was thorough and excellent. Other times obvious areas were missed like dirty surfaces not getting wiped off. A few times, hardwood floors looked worse after cleaning than before. Once or twice, vinyl flooring in the laundry room was inexplicably really sticky after cleaning when it hadn't been before. Usually the cleaning ranged from good to adequate. It was worse when we were last on the schedule or it was a holiday and the crew seemed overworked and tired.

* Only one member of our regular cleaning crew spoke English well enough that we felt we could really communicate. So, it was difficult to ask the rest of the crew to do or not to do something.

- Beth D.
C

Rating
I was more satisfied with the first cleaning with them than the following monthly cleanings. The first cleaning seemed more thorough. On a monthly basis, two people spent about one hour cleaning and they were finished. The quality of the work was inconsistent so I quit using them. It was not worth the price paid to me. If I were in a bind, I would use them again but only for a one time cleaning.
- Jodi S.

Bartlett House Cleaning Articles

House Cleaning reviews in Bartlett

A

Rating
They are very thorough with the cleaning - and the house was extremely needing a spring cleaning! It took longer than expected but they made sure the job was completed to their expectations. I felt I did get my money's worth - as I had 2 additional rooms that I did not want them to clean Those two rooms took me an entire day to do the similar type of thorough cleaning that they did -- and it was not dealing with the kitchen or the bathrooms!
The ladies that work for this company appear to be trustworthy and hardworkers. I would recommend them.
- Anita H.
B

Rating
Punctual, quick, thorough, professional.
Purchased a big deal as a gift for my daughter. As stated, they were on-time, professional and courteous. The work was done in a thorough and quality fashion. My daughter was pleased so I made an appointment for
Bartlett Cleaning Services Provider Name Locked
2 with
Bartlett Cleaning Services Provider Name Locked
to have my house cleaned in Collierville. On Sunday June 30
Bartlett Cleaning Services Provider Name Locked
called to tell me that she was closing down "
Bartlett Cleaning Services Provider Name Locked
" due to some illnesses in the family and her need to stay home to assist with their care. I don't understand why this company is still listed on Angie's list if they are no longer in business.
- Audry B.
A

Rating
Quality work, on time and works until job is completed. Owner was on site for each job, easy to talk to and very professional.
- warren M.
A

Rating
The cleaning team arrived a bit early, which is much better than late or not at all, and just started cleaning. They knew what they were doing and tackled the work in a professional manner. They did not take breaks or chat on their cell phones, etc. They did not waste time. My mother was very impressed with their service. Job Well Done!
- LYDIA C.
B

Rating
I had purchased a "Big Deal" package for a full housecleaning for my 2400 sq ft house in November. When I called to schedule the service I was told it was a "surface only" cleaning, not a real house cleaning for the deal (which was not mentioned in the ad when you buy it). We scheduled the appointment before Christmas because I had company coming, but
Bartlett Cleaning Services Provider Name Locked
had a death in the family and we rescheduled after the new year.

Bartlett Cleaning Services Provider Name Locked
was very nice and she worked hard and at full speed the whole time she was here. When she arrived she said that it would take about two hours and she did spend about two hours here. I would have liked her to slow down a bit and do a better job on a few things. It was hit or miss, but mostly hit. She did a great job cleaning and dusting the chairs around the dining room table, but she did not dust the chairs at the kitchen counter. She picked up the rugs in the kitchen and breakfast room to mop in there, but she mopped around the rug in the entryway. She did a good job cleaning the tub and toilet, but she didn't dust the tissue paper holder. I guess an example of the surface clean was that she dusted a shelf, but not the things on the shelf. She did do a couple extra things for me...put clean sheets on the guest beds when I asked, and she cleaned the inside of the breakfast room windows because she said that they really looked like they needed it. She was going so fast that she was a little rough with some of my stuff...banging into the furniture in the breakfast room when she was mopping around it, and pushing stuff around on the shelves to dust around them.
I don't know if she slows down some and spends more time when it is a real house cleaning instead of a surface clean deal or if two hours is all she allows for each appointment and she cleans what she can how she can to get done in the two hours.


- Terri S.
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