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Sturgis Appliance Repair Articles
He checked out the refrigerator, and the faucet for the water to the fridge, since even though it was turned off the refrigerator was still leaking. He found a very small leak from one part of the water system for the ice maker and the door water unit, said the faucet needed a repair, and that the ice maker needed a new piece that had been damaged because the water never completely turned off. He told me before hand what the cost would be by pointing out the standard repair price from a book he had, and also told me that I would get the Angie's list discount. He asked if he could come back in about an hour to an hour and a half with the new part.
He was right on time getting back and took 30 minutes to do the repairs needed. He was polite, professional, quick and thorough. I thought the price was a little high, but since I didn't check with any other repairman, and they did the work so quickly, I gave them an A for it. I was very impressed because we had waited almost two weeks to call a repairman, and then when I did it was fixed immediately. Great Service. Definitely would used them again.
The service was excellent. The repairman did a professional job and I would rate his work A+. The problem was the price tag. Keep in mind that I am currently unemployed and money is tight. The repairman even knew I was jobless because he asked me first probably trying to size me up. I didn't have lots of money to spend. I am not made of money. But the $585.00 was absolutely insane. The first price he quoted me was upwards of $800.00! But because of Angie's list I got a %20 percent discount which helps but is not going to change the fact that I have now $585.00 poorer. Money that I really can't afford to part with.
I'm happy with the quality of work on the sink. There are now no leaks and there shouldn't be for many years into the future. But once again the price was prohibitively expensive. For all you rich people out there the money I had to spend was just pocket change but for the rest of us 99% who are struggling this $585.00 could mean the difference of surviving or starving with a broken bank account now in the red.
Ideally the plumber should have two price lists depending on your income. Poor folks like me should have everything discounted 75% off and all the stingy rich out there who don't pay their day workers a living wage nor health insurance should pay $8,000 for the same repair. That would make it out more even. Fair as fair.
* Set appointment for next day
* Arrived on time
* Troubleshot the problem
* Had new replacement part on his truck
* Replaced part, checked entire system for stability
* Cleaned the mess from dripping water
* Completed job in timely fashion
It seems that this machine is unrepairable (only 18 months old) and the service provider will not tell the seller to replace this unit.
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