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Dell Rapids Water Softener Installation And Repair Articles
The next week on Tuesday before lunch, I called the office and spoke to the receptionist to ask when I could expect them to come out a make the fix. She put me hold and got back in said that the person in charge was indisposed but if she could take my information he would get right back to me. Since I hadn't heard back by that afternoon, I called back around 4:30 pm and got a different person. They too asked for my information and said that the person in charge would get back to me.
It is now over 2 weeks later and I have yet to hear back although I have supplied both my work number and my cell phone number and had at least three person-to-person conversations where they said they would get back to me. At this point I have decided to go with a plumbing outfit that has so far been very responsive. They also diagnosed it as an issue with the brine tank, but a crack that is still causing water to leak and not just on the fill cycle.
Not returning calls is extremely unprofessional, especially when you are mid-way through a job that someone is expecting you to complete.
We had some scheduling issues with travel on our side, and the company worked with our changing schedule.
We asked that the equipment be installed in an inconspicuous location around back of the house resulting in a more challenging installation. Yet there wasn't a whisper of complaint. They were 100% accommodating to our needs.
I'd say, I'd use his services again, but I have faith this will be the last water softener I ever purchase. So, my only choice is simply to recommend him (and
On April 11, 2014,
We have been very happy with this water system!! I no longer have water spots on my dishes, glasses, silverware, and especially not on my new fixtures. Our drinking water taste wonderful. My clothes come out of the washing machine much cleaner and surprisingly are lasting longer and do not look so "worn". I find myself using less detergent in both the washing machine and the dish washer. I do not use as much body wash or shampoo when bathing (an added plus). I love the feel of our water now. It feels so clean and soft.
I am happy that our hard water problem has been solved.
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