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Custer HVAC Contractors from people just like you.

" The work was done well and in a timely manner. I did not like the pricing approach which appeared to me to be one price fits all for a variety of services." The service tech was not able to clearly answer my questions about how the pricing worked and why it was so "generic". Perhaps a better way to describe it was that the tech opened a pricing book that showed four or five categories of service and depending on what repair was needed, one of the generic prices applied. It may have been an attempt by Air Tech to simplify pricing, but the approach did not work for me.

-Michael K.

"Went well.
were very professional, courteous and thorough.
found a drain line in the" furnace that was damaged. I was right beside him when he found it so I was able to see the issue( I always wonder why there were a couple of rust spots in that
). They provided me with a detailed quote and I did all the recommendations except one. Yes they might not be the cheapest around but I don't mind paying a little more for professional and quality work, especially when it comes to my HVAC system. They also wore shoe covers when they had to walked through my house.


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Local Articles in Custer

Hiring an HVAC service

The awkward-to-pronounce acronym stands for "heating, ventilation and air conditioning" which in many respects are completely different processes.


HVAC Maintenance

You can help your heating and cooling systems work more efficiently and last longer by tending to regular maintenance. Some things, like changing the furnace filter, can easily be done by the homeowner.

solar panel on roof
Heating & A/C

You could be eligible for federal or state incentives through 2016 if you install energy-efficient equipment.

air conditioning units
Heating & A/C

SEER and EER ratings measure an A/C unit's efficiency. Higher ratings mean less energy use.

Changing or cleaning your filters during a remodel can help with your home's airflow.
Heating & A/C

Try these 8 tips to keep your HVAC system free from remodeling dust.

Basement HVAC unit
Heating & A/C

Water dripping from your A/C can indicate a big problem. Here's how to prevent it.

Angie's Answers

what should you pay.  You pay what you can afford.  1100sqft unit requires a min. of a two ton unit.  prices range from 2100-2900 depending upon the seers of the system.  13 seer is the min. the law requires  and for your situation with 1100 sqft.  do not worry about the seers as long as it is to code.  the bigger the house the more seers for economy.  1100 sqft is at the border line for a two ton system.  It is more important to have your new system balance, there is where you get the economy on your electric bill and gas.  Bryant, lenox, ruud and carrier are the brands you should stay with.All have the same basic factory warrantee and will last you longer than you expect as long as you maintain it with regular check ups twice a year once in the spring and then in the fall.

raymond gonzalez
koolray heating and air
The only thing of importance, is the hvac professional you choose to use. Alot of manufacturer's pieces are built relatively the same, and will last about the same amount of time. The thing that matters most is what you can not compare between companies, and that is the installation. Purchasing a system is not like purchasing a car, where no matter where you buy it, they are all the same. Each installation is different, and usually what you are paying for is the level of expertise, and quality of the installation, the company who will actual give you the warranty, and the comfort that you will receive. Manufacturers warranties disappear every day. They always have a loophole where they can get out of paying, but your local dealer wants to keep you happy for future work, and to protect his reputation in the communiy. Look up 4 year old Nordyne and Goodman warranty problems. Choose the HVAC professional first. It will cost you the least in the long run. I have had to totally redo plenty of installations that were just performed because of an uncomfortable customer, and a system that keeps breaking down. The equipment is only as good as it's installation, and over 70% are not installed correctly.
Yes Jupiter. It depends on the severity of the situation, is the mold encapsulated in the insulation. If yes, than replace [insulation] it with new. Is it on the casing of the heater? If yes, clean it with a mold neutralizing metal cleaner. It's not a matter of finding something or someone to clean or address the existing mold. It's a matter of finding a contractor to rectify what is causing the mold grow. It's coming from excessive moisture in the air-handler unit. I can say with 100% surety you’re dealing with poor airflow and/or incorrect equipment sizing! Either issue will cause excessive icing of the evaporator coil, which leads to excessive condensate water in the system. The condensate will eventually overflow the drain pan leaving stagnant water in the air-handler housing, which leads to mold growth. I would not let any contractor do any kind of temporary repair, add any device like a UV light or air-cleaning product until the aforementioned is corrected. I talk a lot about this in my videos and on my website. It is the result of improper system design from unqualified contractors. There is a reason why some guys cost more than others, and this is one reason why!

I'd rate them equal,or close,as with several other brands. I'd be more concerned about the difference in installation and service down the road. Difficult to determine the difference ,but asking for detailed info about their installation,may convince you to choose one over the other.

The Dept. of Energy states that poor installations can cause a 30% efficiency loss! Plus with Gas their are saftey issues,venting properly etc.,and of couse the need for a "low Level" Carbon Monoxide Alarm.
I think maybe you are confusing SEER, which is an efficiency-related rating (higher SEER means more effective use of the electric power used to compress the gas), and TONS rating, which is a measure of the total cooling power of the system. (Tons used to mean how many tons per hour of ice was used in evaporative cooling building systems - a Refrigeration or Cooling Ton equals 12,000 Btu/Hour of energy exchange. A BTU, which is another antique measure but still used, is the energy needed to change the temperature of a pound of water one degree fahrenheit. Unfortunately, because of varying humidity and evaporation, this is not readily related to house air heating or cooling without a lot of assumptions and some computations. Relating this to today's world - the Manuals BayAreaAc referred to account for all these energy conversions and determine an estimated cooling (or heating) requirement for your specific house. The type of construction, solar exposure, general climatic conditions such as average temperatures, humidity, and hottest and coldest normal ambient temperatures and desired inside temperture are all taken into account in the more sophisticated versions of the analysis, so there is no "standard", though a rough old rule of thumb was about 1 ton of cooling per 500SF of house. Obviously, this was a WAG only because it did not account for insulation, type of roofing, whether you live in Alaska or Miami, etc. The ACCA manuals do a very simplified form of evaluation to arrive at a "design", which generally will be adequate. OF course, highly precise calculations are not really needed because A/C units generally come in even ton ratings - so if you are at say 2.6 ton requirement you will be getting a 3-ton unit anyway. SEER ratings are not a direct measure of efficiency, but the relative difference between ratings gives you good idea of the unit's relative efficency in using electricity - so a 16 SEER should be about 19% more efficient (so roughly comparable lower electricity bill) than a comparably sized 13 SEER unit. 13 SEER is the lowest efficiency currently allowed to be built for general use, 19 SEER is about the highest efficiency made by pretty much all manufacturers, and about 25 SEER is the highest rated though very pricey shelf-item units, though special construction custom units can reach about 30 SEER. Note however, like any government sponsored rating, much of it is hooey when you get down to it - for instance, SEER ratings are figured based on 80 degree inside air temp and 82 degrees outside, when that is far from the normal case of mid to low seventies inside and high eighties or above outdoors. This makes the absolute SEER rating meaningless, but relative numbers still have meaning in comparing units. Note these efficiency ratings are for conventional air conditoners and heat pumps working in ambient air conditions. Ground sourced Geothermal or lake/river exchange cooling units, though initially more expensive in most cases, can greatly exceed the air-exchange unit efficiencies because they are exchanging heat with cold natural water rather than with a high-temperature outside air, and instead of continually compressing a gas are just circulating cold water. I worked on one geothermal cooling project which had almost infinite efficiency, which of course makes no sense - but the only power was for sensors and a control valve as the water flow was single-pass under gravity flow, so no power was used to circulate the water.
Just purchased a dual voltage capacitor at Home Depot for $8.34 and it literally takes 5 minutes to remove and replace. Make sure to shut the power (pull the fuse), short ALL connection points on the capacitor and do it yourself. If anyone tries to charge you more than $150 total (for labor and parts) please chase them off your property.

Hvac reviews in Custer


II thought the price was outrageous. Replacing a capacitor has to be cheap but each was 169.00 to change (labor?) and it took a few minutes to change plus the 89.00 visit is just highway robbery. He was here for hour and it took a few minutes to diagnose. The options were limited but i just wanted it fixed. The tech was nice but its clear they are on commission and he tried to sell me a maintenance plan. The only reason I called them is they are listed in on home manual and the parts are under warranty. What a
Custer HVAC Contractors Provider Name Locked
to screw people into getting their service and then charging them 169 plus the visit for few minutes work. I will never call them again.
- Pedro A.

It was installed professionally and on time and on budget. It was a pleasant experience from the sales presentation estimate and installation. Had a small mechanical problem that was fixed and replaced immediately.
They also installed a Mitsubishi wall unit on my patio. We now use the patio all year in comfort
- Gary T.

My mother had a service contract with this company for a couple years for a certain percentage off future parts & labor. I was with her when the guy at her house gave her a price for the work that needed to be done, taking into account her discount.
A few days later they come back after finally getting the blower motor and everything was done fine. It wasn't until a few weeks later my mother tells me the price wasn't what she was quoted previously, when I was present and saw and heard the quote spoken from the technician's mouth. I was furious. I feel as if my elderly mother was taken advantage of. Even if they were only quoting the price of the part or something,, it was still misleading as an answer to the question "how much is this going to cost" and I feel it was intentional.
If you decide to use this company, ask for a written quote before agreeing to anything.
- Joseph S.

The service tech cleaned my unit, and checked to make sure it was running efficiently. He was able to work with me on my limited schedule. He worked quickly and explained to me what he was doing and why. He didn't mind all of my questions, and was very friendly.
- Angela Q.

It didn't go good @ all 3 units was low on freon,the 4 ton was very empty it told 8 lb, instead of the svc provider testing for the leak he charged 2 of the units a 4 ton & the 2 1/2ton ,cost about $600 around 8hr later the 4 ton was empty again, I call the Co.Empire & they said they can replace the unit for about $4000.00,I had to call a reliable Co. from Miami to come up svc & repair my 3 a/c's $1400, today working great. This is the 2nd time I have had a bad experience with a contractor from Angie list, electraMedic installed a outside light $89 it work for 3 days ,call Co.out of business.
- Willie R.

Custer HVAC Contractors Provider Name Locked
was amazing. He came out on a Saturday and got us cooling until he could order the parts we needed. He returned the same day the part came in and fixed it permanently. Finally! The downstairs air conditioner works like it should!
- Aleta W.

I bought the Angie's Big Deal coupon for an HVAC tune up, that was supposed to include cleaning the inside and outside coils, along with a flush of the condensate drain line. I scheduled through Angie's List, and confirmed the order by calling the company to schedule a time and date. The tech who was sent out to inspect my
Custer HVAC Contractors Provider Name Locked
HVAC system said a lot of parts needed to be replaced. He said he could not perform all the work promised on the Angie's "Big Deal" because he had not been told about the coupon. His proposal/estimate to move and repair the condenser unit was twice the price of his competitor - the "quote" was done verbally and no written estimate was provided, although the work was to be over $1600. He said another tech would stop by the next day to flush the condensate drain line. No one ever came out to flush the condensate drain line, so this company did not honor the terms they had offered via Angie's Big Deal.
On the phone, the
Custer HVAC Contractors Provider Name Locked
representative said they did free plumbing estimates too, so I had them schedule a plumber to come out the next day and do an estimate for replacing the corroded water main valve -- the quote was triple of what it should have been. Unimpressed, I had the plumbing work done by a different firm for 1/2 the price.
- John P.

I first wrote this email to
Custer HVAC Contractors Provider Name Locked
. She wasn't responsive at all and kept me waiting and only responded if I called again and again. I finally got fed up and asked for the owner/president's email. She, all of a sudden, changed her
Custer HVAC Contractors Provider Name Locked
and said that they will give me free maintenance for the new unit only and that she'll call me first thing Monday morning. That was last Friday and again nothing when Monday came. She gave me an email address, supposedly for the owner/president of
Custer HVAC Contractors Provider Name Locked
- jamesr@cousinsair.com.
At this point, I am very upset and write the same email to this person. That was 8/25 and I didn't hear anything back. I can't believe they were willing to say anything to sell me the unit and didn't explain what they were installing. I truly believed the reviews on the Angie's List and my neighbor but I am very disappointed that they did what they did - try to pull the wool over my eyes.
- Tony L.

HVAC Contractors in Custer, SD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & E Plumbing

Rapid City

Affordable Service & Repair, LLC

2361 S Plaza Dr, Suite 3
Rapid City


16501 Ventura Blvd Ste 500

Bill's Heating & Air Cond

Hot Springs

C & K Comfort Systems

P.O. Box 678
North Sioux City



Midwestern Mechanical

1865 Samco Rd
Rapid City

Petersen Heating & Air

507 8th St SE

Petersen Heating & Air

507 8th Street SE

Pouries Heating And Cooling

205 Cedar St

RepairClinic.com Inc

48600 Michigan Ave

Superior Comfort

P.O. Box 424

Thermal Solutions

39057 205th St


Rapid City


12637 S 265 W Suite 100


614 S 32nd ST


3318 Pagosa Ct

Shop Local Hvac Services in Custer, SD

Custer Zip Codes

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