Sample Reviews

F

Rating
Several contacts made. Total of 5 appointments. 2 appointments were no shows on part of technician. Of the 3 appointments that were kept each diagnosed a different cause for the problem. Each had to order a part. Couldn't do repair on initial visit. After over a month of back and forth I still have a dishwasher that leaks. I would never purchase an extended warranty from Lowes again. I have called a repair company that got an A on Angie's List. I will have to pay out of pocket, but I expect to have a functioning dishwasher again.
- Dianne V.
A

Rating
When our 12 year old fridge stopped cooling, even though the freezer worked, we thought we'd have to buy a new unit. In shopping around for a new one,
Rock Hill Discount Appliances Provider Name Locked
at
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Appliance suggested that the fridge might be able to effecitvely repaired for much less. With two children in college, we were happy to put off the big purchase until later. Repairman
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came out the next business day, found that the freezer had frosted over, checked the defrost timer, and said that it could be one of three parts having to do with the defroster but he needed to order to parts and the unit would have to be defrosted before he could work on it.
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called one day later to let me know the parts were in and we set up an appointment.
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came out, figured out it was the thermostat and fixed it quickly.
- Nancy W.
A

Rating
.iinstaller removed old water heater and before installing new water heater found a
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.installer returned damaged water heater to store fror a replacement which was installed to my satisfaction.
- raleigh P.
C

Rating
He did not offer to clean the vent of vacuum to lint from the vent or dryer. The cost to replace the vent tube with the elbows would be $85.00. He could not do it until the following Tuesday. When we mentioned reporting the service call to Angie's List, he then said the service charge would be deducted from the $85.00 labor charge. Somehow the total estimate wound up well about $150. For that amount of money I said that I would fix it myself, which I did in less than a half hour.

- James W.
A

Rating
i had never been in
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and the first time experience was very good. I went on a saturday and wonderful fresh cooked food was being served. my salesperson was
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and he did a great job of listening to what i wanted for a washing machine and then took me to the two choices that he thought suited my needs the best. one machine was a GE, which is what i had previously bought from Nebraska Furniture and it broke 6 years later, no repair could fix it. the second machine, a speed queen, really impressed me and that is what i bought.
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was knowledgeable, personable and professional and made the experience extra special. no pressure was used on me and he had tons of patience. i also talked to
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in the delivery dept., and
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and rich delivered the washer on time with no problems. all 3 were pleasant, considerate and professional. one month later, i had a minor problem with the washer leaving soap scum around the top of the tub and called the service dept. i did not get the names of the woman who made my appointment or the man that i spoke with on the day of service, but both were extremely helpful and returned my phone calls in a very timely manner. the service man who came to my house,
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, was the most patient of all, because i was having a very bad day and he still remained very pleasant to me and solved the problem.
From the friendly atmosphere of the showroom, the ease of the delivery, the caring of the service dept......no complaints what so ever.....only thumbs up. oh yes, the price of the machine was the best too and i compared it to everyone else who sells speed queen in greater k.c. and even some small outskirting towns. but again, i really have to thank
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who did the best job ever as a salesperson with such knowledge and ease. i will be back to buy more appliances
- Maria A.
F

Rating
My refrigerator went on the blink on Aug 12, 2014. It was under warranty so I called the company first. They gave me Seilers name and told me to call them. I did this at 8:30 am. They told me they hadn't heard from the manufacturer yet to call back. I called the manufacturer and told them what Seilers told me. The lady conferenced call to Seilers and told them what needed to be done. fter the conference call, I waited for 4 hours and called them to see when they were coming up to fix the refrigerator. The
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that answered the phone said they would be up to take care of the problem that afternoon. They never showed. I called the next 3 days and would always get the same answer but they would never show. I even called and asked them if they knew how to get to my place....which is less than a mile from their store. Once again, they said they would be right up. It has now been 12 days since the first call and they still have not called or come to fix the refrigerator. I finally had to get someone else to fix it.
- GAYLE L.
F

Rating
We purchased $3000.00 in kitchen appliances from our Waxhaw NC
Rock Hill Discount Appliances Provider Name Locked
. The worst experience ever!! Will never do this again especially after dealing with store manager
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. First installers they sent quit job when they arrived at our house to find
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only had delivered one appliance and not the other 2. Mr
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cursed
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and said they do this all the GD time, said he quit. He would never install for
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again. Threw his clipboard in truck and left our home. Second installers sent installed dishwasher and microwave but could not figure out how to remove our old
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that
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had originally installed. He asked my husband to sign a release form that released him from any damages to
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or our hardwood floors if he had to "rip" it out. My husband would not sign consent so he left. He said that he installed stoves for years and could not get this one out. Manager
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told me that all customers have to sign release before installers will begin work. Please tell me why installer installed dishwasher and microwave without signed consent. He only wanted a signature when he could not get
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out. I had
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Mechanical out Saturday night and
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was removed in 30 minutes! The owners manual clearly showed the 4 anti tip screws had to be loosened from my counter tops underneath the glass top.
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, store manager told me that
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would have never install the anti tip screws previously because
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is not allowed to screw in anything into counters or cabinets...however the
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installer tonight that installed microwave and dishwasher drilled holes and attached the microwave and dishwasher to BOTH of my cabinets and underside of my countertops?? Store manager was angered that he had to call me at home after his shift had ended. I had him on speaker phone while another
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employee from a different store listened to him speak with me. She has worked for
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for over 16 years was appalled as to how he spoke to me. He even stated he would call the
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CPU Sunday morning so my complaint would not matter! I told him I was promised a $300 rebate but later found out it was in
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gift cards and I would like to exchange them out for the cash because I do not intend to go back to
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and that I could use that to money to pay for
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Mechanicals services because he had declined to take care of that bill for us. He said he could not do that.
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employee from Mooresville location who was listening to our call said it
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policy and that it is the managers discretion to cash out gift cards and that he certainly could have done that for us.
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from Waxhaw stated that he went above his call of duty to get me and my husband a Saturday install and that since the original installers arrived and quit he had to pay a $200 emergency service fee to have second installers come to complete job. After all of this I still was left with old range not removed and a $2000 range sitting on my front porch and
Rock Hill Discount Appliances Provider Name Locked
telling me I would have to wait until Monday for
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to try to see what he could do. And that since I wasn't charged for an install he did not have to complete it.
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who sold me the appliances at
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said since it was a plug in unit there was NOT an installation charge. I would only have to pay for a new power cord. UNBELIEVABLE! And
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was angry because I cursed his store manager because she told me that she could not reach him after hours! I own and run a multi million dollar business and my staff can reach me 24-7. After calling
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(shift manager) back three times Sat night each time she said she could not reach
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she finally miraculously reached him! WOULD ANYONE IN THEIR RIGHT MIND NOT BE ANGRY AT THIS POINT???? I have documented this entire process that began last Sunday until today along with pictures every step of the way. I would hope this would be of some concern to
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Corporate of how these store managers think they can sweep what they would call a problem customer under the rug.
I have emailed this complaint over to you all via email and also through the contact portion of your website and Instagram and Twitter. This will also be forwarded to the BBB Monday morning as well as Angie's List. My friend who has worked for another
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location for over 16 years urged me to call
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CPU Monday morning regardless of what
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said. That she could not believe how she heard him speak to me over speaker phone Saturday night. I paid the gentlemen to install my
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for me Saturday night. How embarrassing for them to hear the store manager speaking to me the way he did. And to think we had an estimate for
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to do all of our flooring in our mountain house? Also all week last week
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called two times tying to deliver appliances to my home on Wednesday for install. I kept telling delivery services that
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had changed my installation from Thursday to Saturday. Well that was all a surprise to them because they were never told. Lots of miss communication going on at this
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.
- janna B.
F

Rating
Refrigerator was installed courteously on Saturday. On Wednesday, we noticed drawers were frozen. We called and were told to set the thermostat to 41 degrees, rather than the factory suggested default of 37, but the bottom drawer still froze, and the milk on the top ship was not cold enough. I bought a refrigerator thermometer, and the bottom drawer read under 30. I had 3 service calls over the next 3 weeks or so, including one sent directly from Whirlpool, but a lot of suggestions, but no fixes. Swift then tried to tell me that the bottom drawer was designed to be that cold, and I said that that would be not acceptable. The owner said that she would call Whirlpool for a resolution. The next two months were spent by my being ignored, phone calls not being returned, etc. Maybe they thought that being a senior citizen I would give up and go away. Even after I said I was going to go on Angie's List, I still got no response. So, here we are.
- Norbert F.
D

Rating
Purchase was great. Good selection. Sales people were knowledgeable and helpful.
Delivery was bad.
- The first delivery came without the bases. The delivery people were unprofessional and rude.
- The second delivery they showed up two hours early. We were not there so they got the neighbor to open the door for them and put the dirty boxes on our carpet in the front room. They did not install them, did not call us and left. We had to clean the carpet afterwards.
- We paid another firm to install the bases rather than take the
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of having these people come back to our house.
I understand Pacific has been purchased by Best Buy. We picked Pacific due to the great reviews on Angies List. I'm hopeful that we are the exception but fear their quality has dropped off as Best Buy shuts them down.
If you have received product from Pacific after
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2014 please comment to let others know. I would hate to have others go through the pain and suffering we experienced from the delivery personnel (I'm not providing full detail as no one would believe the full story actually happened). On the other hand I wouldn't want my bad experience to hurt Pacific if it was truly the exception and not the
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.
- Fred C.
A

Rating
I am from out of town and needed a new washing machine for my elderly mother's home in West Palm Beach, decided to give
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a try due to the good reviews and because they are local. It was a very pleasant and easy transaction, I described what I was looking for, they gave me some options to look at and I got just what I was looking for, in and out in no time at all. I was only in town for two days, Friday and Saturday. The next day they gave me a window of 11am to 2pm for delivery and installation. They arrived at 10:55 am, removed and hauled away the old machine and installed the new one very quickly. They will definitely be my choice when my mom's fridge or
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breaks.
- Robert R.
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All Discount Appliances in Rock Hill, SC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

123 APPLIANCE REPAIR

11021 DOWNS RD
Pineville, NC
When you call 123 appliance repair, you will experience service from the most professional and...

A J MADISON APPLIANCE AUTHORITY

1416 38TH ST
Brooklyn, NY
License number 06-582801

AAA Buildings

106 fernwood
Gastonia, NC

Ace Appliance Repair

Pineville, NC
-personally owned (uncle & nephew operated) -mobile service (we come to you, repair same...

All About The Pipes Plumbing Inc

4913 Chastain Ave
Charlotte, NC
Award winning. all about the pipes plumbing provides complete plumbing service, repair, and...

Cahaba Scapes

2130 11th avenue north
Birmingham, AL
We offer a full scale of all outdoor improvements, from simple lawn care to complete landscape...

Charlotte Pawn & Jewelry

1605 Galleria Blvd Suite #165
Charlotte, nc
Fullservice pawnbroker, gia diamond dealer, pcgs authorized coin dealer, ngc authorized coin...

Creative Sewing and Vaccuum

7868 Rea Rd.
Charlotte, NC
Lee's creative sewing & vacuums is a family owned and operated business. we have been in...

DC APPLIANCE

5405 Beverly dr
Indian Trail, NC
We are a refurbished appliance buisness. mainly dealing with washers and dryers. we do deal...

Dci - Designs Centers International

1300 S Blvd
Charlotte, NC
Additional dba - design centers international llc.

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN
Directbuy of indianapolis is a great connection for those who prefer mid to high quality...

Donahue Enterprises Inc

Mars Hill, NC
2 employees. no travel charges. additional dba - d donahue enterprises inc. additional phone...

Doug & Randy's Appliance Center

108 Kings Mountain St
Clover, SC
Doug and randy’s appliance center is a family owned appliance repair company. we also sell...

DrinkFromTheRock.com

7181 Eagles Perch Dr
Jacksonville, FL
We specialize in providing quality services to our customers. we offer complete water...

DynaBuild Materials

4408 Hwy 74 West
Monroe, NC
Dynabuild materials is leading supplier of masonry, brick, stone, retaining wall block,...

EastCoast Moving & Pressure washing

111 Mellwood Dr
Charlotte, nc
Preparation for a move includes meeting with eastcoast moving personal relocation consultant...

EFIRD SERVICES

8110 SHANNON WOODS
Matthews, NC
Leather and vinyl repairs

Genius Goods Inc

1428 Majestic Forest Lane
Waxhaw, NC
Genius goods international, llc is a specialty online retailer that brings you the latest...

Kitchen N Bath Visions

Charlotte, NC
Experienced general contractor with a passion for kitchen and bathroom renovations. additional...

Lake Norman TV Service

1603 Hwy 16 S. (Business)
Stanley, NC

Lowe's - Franklin Square

3250 E Franklin Blvd
Gastonia, NC
Additional fax - (704) 865-8089. store number – 0457.

Lowe's - Mooresville

509 River Hwy
Mooresville, NC
Never stop improving. additional phones - (828) 351-1023, (704) 321-7170, (704) 758-1000,...

LOWE'S HOME IMPROVEMENT

16830 STATESVILLE RD
Huntersville, NC

LOWES OF FORT MILL

1640 HWY 160 W
Fort Mill, SC

MTB Mechanical Inc

1201 Industrial Dr
Matthews, NC
Mtb mechanical is a family owned and operated business that has installed and repaired heating...

NEWMAN FURNITURE CO INC

2518 Broad St
Camden, SC
We have been in the home furnishings, appliance, electronics and floor covering business in...

Plaza Appliance Mart

5431 Monroe Rd
Charlotte, NC
Additional service area for delivery & installation: mecklenburg county. additional contact:...

PLAZA APPLIANCE MART

9715 Sam Furr Rd
Huntersville, NC

PLAZA APPLIANCE MART

11523D CAROLINA PLACE PKWY
Pineville, NC
Interest free financing.

Plumbers Charlotte

6420 Rea Road, Suite A1331
Charlotte, NC
Plumbers charlotte provides the best plumber for the job. emergency services, all types of...

Queen City Audio Video & Appliances

7320 Independence Blvd
Charlotte, NC
Additional dba - queen city tv & appliance.

Queen City Audio Video & Appliances

2166 Statesville Blvd
Salisbury, NC
Retail sales of tv's,audio,video,appliances,mattresses

Queen City Audio Video & Appliances

307 Sanford Dr
Morganton, NC
Retail sales of tv's,audio video,appliances,mattressess

RACE CITY APPLIANCE

1150 N MAIN ST
Mooresville, NC
Appliance delivery not available; however we will load appliances and customer can borrow a...

Rock Hill Heating & Cooling LLC

110 Reid St
Rock Hill, SC
Family owned heating and air conditioning company

SEARS

2197 DAVE LYLE BLVD
Rock Hill, SC

Simple Solutions

13512 Michael Lynn Rd
Charlotte, NC
Lwss inc. is a family owned and operated business that prides itself in doing it right the...

Talianko Design Group LLC

PO Box 74
Sierra Madre, CA
"our goal is to help our clients fall in love with their homes. we create for them, fresh,...

The Almetal Dryer Vent

PO Box 25960
Charlotte, NC
We install dryer vents to be the most efficient possible for your house. we eliminate flex...

WAL-MART

7735 N Tryon Street
Charlotte, NC
Additional phone #: (704) 547-0250. pharmacy hours: mon-fri 9:00 am-9:00 pm; sat 9:00 am-7:00...

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