Orangeburg Furniture Sales Articles

Sample Reviews

C

Rating
We saw a couch we liked, and the salesman told us that particular model and color were in stock, and always in stock. It was a larger couch that we had thought about purchasing, so we went home to check if it would fit. Two days later when we returned, we were told by another salesperson that the couch was not in stock and there would be a 4 month wait. We were ready to just leave, but the salesperson checked and found the couch in a warehouse in Missouri, which would only be about. 6 week wait. After discussion between ourselves, we decided to buy the couch--and also a chair (which we understood would take longer to arrive). Well, the sofa did not arrive when we expected it, but eventually it showed up with the chair. We went to the warehouse to inspect the furniture before delivery (this company hires another company for the delivery), and we were not satisfied with the appearance of the chair. It did not look like the either the one on the sales floor that we had selected, or like similar chairs that were in the warehouse for another customer. Our salesperson insisted that the chair was "fine," and when we persisted in pointing out its flaws, she just walked away from us. A guy in the warehouse said he thought he could fix the problem. We said we were willing for him to try. He said he would phone us when it was ready for us to inspect. No one called. After two days, we called them, and the chair had been ready for us for two days. It's appearance was improved, and we accepted both the sofa and the chair. These pieces are attractive and functional and fit our budget. The store has many nice pieces as well as many interesting accessories. But we not happy with the way we were treated, by the confusion surrounding our order, and even the time it took to get something from Missouri to Indiana. We will not use them again.
- ANNA B.
A

Rating
Orangeburg Designer Furniture Provider Name Locked
helped us pick an appropriate fabric for the sectional, and was great at answering all of our related questions. There was not much in the way of status updates while we waited for the furniture to arrive. The crew who delivered it and set it up were great. Overall, we were pleased with the company, the service, and the product.
- ANNA B.
F

Rating
Back in
Orangeburg Designer Furniture Provider Name Locked
my husband and I purchased a dining set from
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. At first I went to the store on Main Street looking for a specific set, and when they didn't have it they called up to the store on
Orangeburg Designer Furniture Provider Name Locked
Road to see if they did. They told me that the
Orangeburg Designer Furniture Provider Name Locked
Road store did have it and to ask for
Orangeburg Designer Furniture Provider Name Locked
. I got to the
Orangeburg Designer Furniture Provider Name Locked
Road store and told them I was advised to ask for
Orangeburg Designer Furniture Provider Name Locked
.
Orangeburg Designer Furniture Provider Name Locked
, the salesman, told me that
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had been fired two months prior. I told him the set I was looking for and he informed me that they did not have it but that I was free to look at other sets, so I did. He showed me one with a table, six chairs, and a bench. I told him I was not interested in any set with a bench. He then tried to convince me that I did in fact want the bench. When I told him I really didn't and that the only way I would purchase that set was if there were two chairs in place of the bench (totaling 8 chairs), he said he would go talk to the manager to see if he could do that for me. The list price was $998. He came back 2-3 minutes later and said it would be no problem. I put it on layaway so my husband could come look at it. He did, and we decided to purchase it. A couple days later we paid it off ($1073 all together). We went to go pick it up Wednesday, August 13th. My husband rented a U-Haul truck to get it since we only have two small sedans. Wednesday night we assembled the chairs without a problem, and then we opened up the box with the table to find that none of the hardware, the instructions, and a large storage piece under the table were included. The next day at exactly noon (opening time) I called
Orangeburg Designer Furniture Provider Name Locked
.
Orangeburg Designer Furniture Provider Name Locked
said he would look into it. Over an hour later I called back because I had not heard from anybody.
Orangeburg Designer Furniture Provider Name Locked
, the manager, told me that
Orangeburg Designer Furniture Provider Name Locked
had set the box with the missing pieces up front for me to come pick up. No one called to tell me this. I informed her that I could not come to pick it up since I could not fit the box in my car with the car seats I needed in there for my young children, who were home napping. I then told her I did not feel it was appropriate to ask the customer to correct a mistake that they had made. They failed to give us all the pieces when my husband picked it up, so they should bring the missing pieces to us, not force us to come get them.
Orangeburg Designer Furniture Provider Name Locked
told me that "usually in these cases the customers come to pick the items up." I guess
Orangeburg Designer Furniture Provider Name Locked
finds themselves in this situation often. I informed her I needed those pieces so I could set up my table as I was having a big family gathering that night. I didn't hear from anyone. I called back and spoke to
Orangeburg Designer Furniture Provider Name Locked
again who told me I could have the pieces delivered, but only if I paid the delivery fee. I informed him that was unacceptable as I should not have to pay to fix their mistake. He said he would call me back and never did. So I called again and he told me that the delivery personnel would be out "sometime after 4:00" to deliver the pieces. I was out of my house from 4-6 and told him I needed to know when. He could not specify. The gentlemen called me around 6:00 and told me they were there to deliver, and I convinced them to leave the box behind the fence in our backyard. When we got home and tried to put it together, the screws were too short and did not fit, and the caps to cover the large pilot holes did not fit. I now had to cancel my event as I had no dining table at which to feed my guests.
I called corporate the next day and left a voicemail for a woman named
Orangeburg Designer Furniture Provider Name Locked
(I believe) to call me back as soon as possible. I made it clear I was very upset. She called back and asked me what was wrong with the table. I began to tell her the entire story and she constantly interrupted me, telling me she needed to know what was wrong with the table. I told her exactly what was wrong with it, but that I also wanted to tell her about my terrible customer service experience. She proceeded to yell at me and tell me that I had received a $300 discount, so I got fine customer service, and that the personnel at the store told her I was aggressive and nasty. I told her I did not care about the discount since I never asked for it, and that shouldn't mean that I don't get the same quality of product or service as everyone else. She then told me that they did not forget to give us the other pieces since they delivered them to us. Yes, they did, only because they FORGOT them to begin with, and they made me BEG to have them delivered without a charge. She then told me it was my husband's fault because he should have opened up every single box (there were 5 large boxes) and gone through all of them to make sure every little piece was present before leaving the store. She was SCREAMING at me at this point, telling me she would not be disrespected. I hung up and called back, telling the receptionist I wanted to speak to someone else besides
Orangeburg Designer Furniture Provider Name Locked
. She sent me back to
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. I told
Orangeburg Designer Furniture Provider Name Locked
I wanted to talk to someone else. "NO. YOU WILL TALK TO ME AND YOU WILL LISTEN TO ME," she screamed. She promised me that the pieces would be delivered (meaning the screws and caps). I asked when. "YOU WILL GET THEM WHEN YOU GET THEM," she screamed.
I wrote a review on the BBB page and someone (I can only presume
Orangeburg Designer Furniture Provider Name Locked
) wrote this:
"This customer complains of poor customer service when she received a
$300 dollars discount on her merchandise. Any missing pieces they
believe were not in the box have been delivered, although all was intact
when our warehouse crew pulled out this table nonetheless the screws
and pieces bag will be delivered again, today 8/15/14. This customer
was extremely verbally abusive and so foul! This customer began to
bully people demanding service immediately. This customer disrespect
was freightening! We will not do business with customers of this
nature. The screws and piece bags will be delivered today and all
business will be done with this customer!"
So now the story has changed. Now apparently they are saying all the pieces were present when we picked up the boxes and we "believed" they weren't there. I never verbally abused anyone. I was assertive in expressing that I was extremely disappointed with the service and that I had paid a lot of money for something defunct to be sitting in the middle of my home for two days. I never bullied anyone, never demanded anything, and if anyone was treating anyone with disrespect, it was the employees to the customer. It should be noted that nothing was ever delivered to my home on August 15th or 16th. I will NEVER do business with
Orangeburg Designer Furniture Provider Name Locked
again and I would strongly caution anyone who is thinking of doing so.
- Allison S.
C

Rating
I just didn't appreciate the manner in which the salesperson spoke to me and dealt with my concerns.The delivery men were very good and very professional. They attached the headboard and took away the old mattress and frame.The person who sold me the set was very enthusiastic about it before I bought it but when I later called with a question about the warranty card, he really downgraded my purchase and more or less told me that I had bought a pretty inferior product.,
- Carol M.
A

Rating
Orangeburg Designer Furniture Provider Name Locked
(FFO) is a licensed agent for a variety of large furniture companies. I ordered a dining room set made by
Orangeburg Designer Furniture Provider Name Locked
Furniture from FFO on 6/26/14. They advised me delivery would be made in mid
Orangeburg Designer Furniture Provider Name Locked
except for the dining room server, which would not be available till late
Orangeburg Designer Furniture Provider Name Locked
due to 0 inventory. Set was delivered when promised however one of the chairs was damaged. FFO arranged to have chair replaced. The dining room server was delivered on 8/4/14 and the new chair a week later. FFO did keep me updated throughout the purchase process.
- Michael P.
F

Rating
Worst customer service and experience I have ever been through. We ordered furniture back in June and was told they would hold it for us until we were ready for it. We called
Orangeburg Designer Furniture Provider Name Locked
15th, when we were ready, and they said they either sold it or sent it back to the warehouse. We had to order new furniture and it would take 2-4 weeks to come in. We moved into our new house with no furniture and were there for 3 weeks before we got anything. We were told we could have the furniture as long as we put money down and then charge our
Orangeburg Designer Furniture Provider Name Locked
's credit card as soon as we closed on the new house (them knowing we needed the furniture before we could charge the card). Came time for them to FINALLY deliver. The morning they were suppose to deliver I got a call saying they did not order the mattress correctly. We needed two bases and only ordered one. She told me that was my problem and I need to call our sales rep in Amarillo (which no longer works there). I told her to go ahead and deliver everything they had. She called back a couple hours later and said due to us not being able to charge the credit card yet they could not deliver (like they promised they could). I tried to talk to GM here and he simply wanted nothing to do with it and said I needed to call the corporate office in
Orangeburg Designer Furniture Provider Name Locked
. He promised me the president of the company was going to call me the same day. I waited several hours before I got her name and number from him and made many calls, left several messages, and emailed twice for help. Did not get one response from her. I finally talked to the assistant president of the company (so I am told) and he was the rudest human being I have ever met. He said the only thing he could do for us was add the missing base to our tab and give us half off of it. I told him there was no need I did not want their furniture anymore. All I wanted was either my $3000.00 worth of furniture I had already paid for or my money back. He laughed and said there was nothing he could do. We finally got $1500.00 of furniture delivered. They said they were going to take the other $1500.00 and put it toward the rest of the furniture. After this experience we decided we did not want any more furniture from them. When I called and asked what we could do about the $1500.00 they said they would keep it for a restocking fee. I have to pay them $1500.00 to restock furniture I never recieved. Not one time did we talk to someone that was apologetic about the mess they had put us through or even anyone that was concerned with how we were treated. NO ONE wanted to help us in anyway from either location here or the corporate office in
Orangeburg Designer Furniture Provider Name Locked
. I would NEVER recommend them to anyone!!!!
- kayla M.
A

Rating
Orangeburg Designer Furniture Provider Name Locked
Good's experience and knowledge of the suppliers was a tremendous help. He worked closely with us through all aspects of the project and stood behind us on warranty and shipping errors. We were extremely pleased working with
Orangeburg Designer Furniture Provider Name Locked
Good.
- Sam S.
F

Rating
On couch & chairs - we requested earliest possible delivery. They had the couch but didn't tell us. They were going to make us wait for the couch until the chairs arrived (6 wks)....it was a
Orangeburg Designer Furniture Provider Name Locked
that we found out about it and had it delivered. Chairs came as planned within 8 weeks.
The pillows (same fabric as the couch) - were promised in 6-8 weeks. After 10 weeks, they still had not arrived. I called the store and asked why they were taking so long and was told, "I don't have a clue.".... that is absolutely true! I called customer service who "explained" to me that the 6-8 weeks was an estimate. That is NOT what we were told on purchase. 10 years is an estimate too....but if that had been the case I wouldn't have made the purchase, but that is clearly why they operate this way. If there had been a delay in fabric, why were the chairs on time? Even if there was a delay, they should have contacted me. STILL don't HAVE THE PILLOWS!
I called customer service and requested monetary compensation for such an inconvenience and aggravation. She said she would call the store and call me back. She never called me back. I am now told that the new date is even later and they would call me at that time to schedule a time for me to pick them up. REALLY!?!
I will NEVER do business with
Orangeburg Designer Furniture Provider Name Locked
again.


- Eileen S.
F

Rating
Awful. Representative
Orangeburg Designer Furniture Provider Name Locked
arrived in a car without any cleaning equipment and I could tell from minute one he was going to be an issue. Before I removed all the covering on my couch which needed to be cleaned he was coming up with reasons why he cant clean it.
You can tell this guy was just looking for an excuse to not do his job and leave. He called the home office on my phone and started to walk out. I told him to please stay as he is waiting by the door. Once I realized that he didn't have any cleaning equipment with him, I told him to leave. Called
Orangeburg Designer Furniture Provider Name Locked
three times and have yet to hear back from a supervisor although they assured me they are looking into it.
STAY AWAY from this company!!! Lazy workers=terrible service. I wasted two hours this morning waiting for them to do their job and they didn't. don't waste your time too!
- Danny T.
C

Rating
The sales representative was a pleasure to work with. Background: We live in a condo building with an elevator and a common hallway on each floor. We purchased a new mattress and part of the purchase included disposal of the old mattress. The delivery is why I rate this company with less than stellar performance. The game went like this: Delivery guys show up, and the first mistake was delivering some additional occasional tables which we did not order. If I had been less than honest....... The next mistake was the assembly of the new bed. Apparently they did not have enough wood screws for assembly and attempted to use some scrap hardware to assemble the bed. After they left, the legs fell off. The next mistake was moving the old mattress into the common hallway. My assumption was they would take it to the truck. Well I was a trusting dummy! I sign the delivery confirmation which states I am satisfied with the delivery and the product. After signing the driver notifies me that he is leaving the old mattress in the hallway because it has a stain (coffee) on it. This is how you light me up. An argument ensued, and I told the delivery folks to take the whole order back or I was calling the police. The mattress was removed. I went to the store with a leg from the bed in my hands and asked for a manager. The manager listened and then offered a $50.00 gift card to the store, which I probably would have gotten anyway.
- Robert K.
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All Designer Furniture in Orangeburg, SC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Blue Raccoon Home Furnishing

6 Coryell St
Lambertville, NJ
Dba cpm group. owner operated. may contact via website form.

Bottletree Antiques

1962 Mt. Lebanon Rd
Donalds, SC
Antique and old bottles

Carolina Spaces, LLC

P.O. Box 5345
Clover, SC
Award-winning home staging and interior design company with proven results serving all of...

CASUAL FURNITURE RESTORATION

721 SHULL ST
West Columbia, SC
We repair patio furniture to include, sandblasting, powder coating, cushions, slings,...

ClosetOrder.com

Commack, NY
We are a national, full service, custom closet company. we will design, fabricate, deliver...

Craft-Art Direct LLC

7939 Lulu Glen Dr
Los Angeles, CA
Craft-art direct offers personalized design and sales of custom wood countertops and and metal...

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN
Directbuy of indianapolis is a great connection for those who prefer mid to high quality...

EDISTO FURNITURE

1336 BY PASS ST
Orangeburg, SC

EXCLUSIVE CABINETRY

711 Bull Swamp Rd
North, SC
Our business will resurface your formica countertops or rebuild new ones, all types of...

Exquisite Designs

47332 Sterdley Falls
Sterling, VA
We are a full service interior design firm. we also obtain a re-sale license which allows us...

F L METTS FURNITURE

785 BLEAKLEY ST
Orangeburg, SC

FARMER'S FURNITURE

205 JOHN C CALHOUN DR
Orangeburg, SC

FERSES FURNITURE & GIFTS

1160 RUSSELL ST
Orangeburg, SC

FURNITURE BARN

1712 NEESES HWY
Orangeburg, SC

FURNITURE SHOWCASE-ORNGBRG

1474 CHARLESTON HWY
Orangeburg, SC

FURTICK'S FURNITURE

2040 COLUMBIA RD
Orangeburg, SC

G & G FURNITURE INC

950 CHESTNUT ST NE
Orangeburg, SC

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL
Half price sinks and faucets was founded on the belief that our customers deserve to have all...

Homemade Design

41 Monument Ave
Boston, MA
Homemade design (hmd) is america's leading online interior design service providing a...

JIMMY'S FURNITURE & BEDDING

783 RUSSELL ST
Orangeburg, SC

KIMBRELL'S FURNITURE

1159 BROUGHTON ST
Orangeburg, SC

LAWSON'S NEW WORLD HOME FURN

1170 FIVE CHOP RD
Orangeburg, SC

PANAGERIES INC

929 RUTHERFORD RD
Greenville, SC
Panageries is a full service interior design firm creating high end interiors for our...

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