North Augusta Countertop Installers

in North Augusta, SC

Countertop Installation Reviews in North Augusta

D

Rating
In the end,
took care of our issues and the owner came out to make sure everything was ok. He was very nice and I can't say anything bad about the workmanship, etc. Quality was good and the countertops are gorgeous. The complain that I have is in dealing with the office, and the lack of organization. We picked out our granite in Feb. and they informed us the day before install (May)that our granite was no longer available. They should have know this...contractors were delayed and it took us two additional weeks on our re-do. I was a bit annoyed every tme I went to the showroom. I was told multiple times to make sure that I pick out a B class even though my contractor told me I could just pay the difference. I was steered away from certain granites because they were in "executive" homes. I don't think it matters if you live in a executive home or a shed...If you are willing to pay..what would be the issue? I was also called and asked about my sink selection on three different occassions and then the day of install they called again and asked for confirmation on the wrong sink...just so disorganized.
- Susan L.
F

Rating
The granite itself was beautiful. We purchased two countertops from one slab. After the first countertop was installed (this one done well) someone in the store sold the slab to someone else. When it came time to do our second countertop it was made and they told me I was lucky because they only had three inches to spare when cutting the top. (That should have been a clue) The top was installed. The back splash was lower than the side splashes plus the backsplash had holes along the cut line. The side splashes were taller and one was inset on the countertop and the other was out over the
of the countertop. They offered solutions like cut them all down to match, which would have taken them lower than the standard four inches. They wanted to fill in the holes with caulk and level the side pieces to back with a slope of caulk. We asked them to take it out and refund money or let us choose another piece of granite and start over. Neither was as option as far as they were concerned. They refused to take it out stating it was a perfectly good countertop. They then sent someone out with sides from a different slab that was a similar pattern but a darker color. There was no granite left from the original slab we purchased. I refused the fix. After a total of 21 phone calls to them, the first the day of installation, over two and a half weeks to try and get resolution we finally took the top out and returned it to their shop. That was an ordeal and physically difficult but we managed to return it all with no damage, except to our bathroom wall. We are in the dispute process with our credit card. They have applied the cost of the top back to our card pending an investigation and documentation. We requested that
Tub refund the money to avoid the dispute process but they by not responding refused. Since our problem I have heard of other jobs they have messed up through our tile man. He comment was "I wish you had asked me where to go for countertops." He said he had followed behind this company on many occasions and that there were many dissatisfied customers-most of whom got no resolution just paid someone else to repair or redo the job. His (the tile man) customers realized that trying to get the company to take action in a way that was satisfactory was useless..
Tub did not show up when scheduled nor did they return phone calls in a timely manner. That is why I made twenty plus calls to them after installation. My mistake was paying up front for the job and not getting personal references. Their showroom looks nice and they have been in the area for sometime.
- Ann P.

North Augusta Countertop Installation Articles

Countertop Installation reviews in North Augusta

A

Rating
Excellent work! Best of all the staff is wonderful. Everyone we dealt with was so professional and courteous! Would use
North Augusta Countertop Installers Provider Name Locked
again and highly recommend them.
- JAMES T.
A

Rating
I had been searching for over 4 months for someone to replace my kitchen counters. I was disappointed with the high estimates I was receiving, I decided to read a book and try to install the counters myself. One of the counters to be replaced needed to be custom cut. the other counter only need a hole in it for the cook top. I purchased the cook top counter top from my local Lowe's. I took my measurements to
North Augusta Countertop Installers Provider Name Locked
on
North Augusta Countertop Installers Provider Name Locked
Road, picked out the other counter top, paid $331.00 and ordered it. I was told they would be ready in one week and sure enough they were ready in one week.
North Augusta Countertop Installers Provider Name Locked
(an employee) was reviewing my order to make sure we agreed the counter top was as I requested.
North Augusta Countertop Installers Provider Name Locked
asked me who was going to install the counter top and I told him I was. His eyes got three times larger and asked if I had done this type work before. I told him I had not and then told him my plan.
North Augusta Countertop Installers Provider Name Locked
offered to come after work and install that
North Augusta Countertop Installers Provider Name Locked
top. After watching
North Augusta Countertop Installers Provider Name Locked
install my counter in a short time, I see why some estimates were on the high side. The process would have been more than I could have handled alone.
North Augusta Countertop Installers Provider Name Locked
charged me a fair price for his labor and his advise saved me a lot of money. I am glad I chose
North Augusta Countertop Installers Provider Name Locked
on
North Augusta Countertop Installers Provider Name Locked
Road.
Dos: Use
North Augusta Countertop Installers Provider Name Locked

Make sure YOUR measurements are correct
Sit Back and be patient
don't: be dissuaded by first impression of facility
I forgot to mention my being recently unemployed was also motivation for trying to do this work myself.


- Rena E.
A

Rating
North Augusta Countertop Installers Provider Name Locked
did a great job but it took them over two months from the time we picked out the granite until istallation was complete. The main problem we had was with the painters that
North Augusta Countertop Installers Provider Name Locked
recommended. We had a den, kitchen , hallway and bathroom and it took 6 weeks to complete. The painting job wasn't so great and the painter's were very unprofessional. They did not clean-up behind themselves and just made a mess each day until I had enough and told them to either clean up each day or LEAVE. The Granite Man did a good job but DO NOT use any painter's he recommends.
- richard C.
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All Countertop Installers in North Augusta, SC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Step Above Cleaning

1236 Augusta W Pkwy
Augusta, GA

A+ REMODELING

1036 HINTON ST
Lincolnton, GA

AA Marble & Granite LLC

4235 Steve Reynolds Blvd
Norcross, GA

Aiken Handyman

2370 Falcon Hill Dr
Aiken, SC

All-Things Contracting

401 Mt. Beulah Road
Windsor, SC

Artistic Kitchens & Design of GA, LLC

3124-C Washington Road
Augusta, GA

Augusta Granite

202 John Deere Pkwy
Grovetown, GA

AUGUSTA REMODELING & CONSTRUCTION

3876 WRIGHTSBORO RD
Augusta, GA

Brian's Installations LLC

3906 Loblolly Trail
Augusta, GA

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Carbon Construction

3658 Wheeler Road
Augusta, GA

CEDAR RIDGE CABINET CO INC

476 FLOWING WELLS RD
Augusta, GA

Clean 'N Brite Services of Augusta LLC

457 Columbia Industrial Blvd
Evans, GA

Clear View Auto Glass

4950 Washington Rd
Evans, GA

Countersync

2014 Westside Ct
Augusta, GA

Craft-Art Direct LLC

7939 Lulu Glen Dr
Los Angeles, CA

CUSTOM COUNTER TOPS

4214 WHEELER RD
Augusta, GA

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