Lancaster Custom Signs

in Lancaster, SC

50
Custom Signs are
in Lancaster

5
Custom Signs in Lancaster
are top rated

F
Rated by
Peggy D.
"I submitted an order for custom 4" lettering from the
on August 26, 2014. The company took it upon itself to change the order from 4" lettering to" upper and lower case lettering. When I contacted the company and informed them I was not satisfied with the order, the owner,
Kivimagi, gave me the run around.
claimed not to understand my definition of "capital" letters and stated that industry standard called for the company to provide upper and lower cased letters. I reminded
that my order specifically stated that all letters were supposed to be 4" and
continued to ignore the mistake.
ignored my correspondence, claiming not to understand what I was communicating to him. He added insult to injury be stating that he would provide a discount on redoing the order by giving me half off to redo the order if I would pay for shipping. I refused
's "offer" and stated that I should not be held responsible for a mistake his company made. I demanded that
make the order right.
refused to admit the mistake. I finally filed a complaint with the Better Business Bureau in Minnesota and again,
continued with the stance that he did nothing wrong. This time with the BBB involved, his offer changed from redoing it at a cost of half off to me, plus shipping to redoing the order if I would pay for the shipping. I refuse to pay any further money for an order that should have been done right to begin with. If
wants to make this customer happy, he'll do what is right and redo the order as it was originally submitted, 4" lettering, not what he claims to be "industry standard." I cannot in good faith recommend this company to future customers. My warning would be caveat emptor or buyer beware. If you do not specifically spell out exactly your order to
and the
, be advised
will change your order to what he thinks it should be. If you call him to task on it, be advised he'll never admit he made a mistake and be prepared to get a run around from him.
will patronize your intelligence and dare you to file a complaint. I am more than frustrated with the service of
. This was a special surprise for my granddaughter and now I have to find another vendor who can deliver what this company was paid to do in August, 2014.
A
Rated by
Joseph W.
"My wife called Distressed Out
to order a personalized wooden sign to hang on our front porch wall with our name and year established. Her call was immediately" answered by
Stauffenberg and he was very polite and professional as he listened to her request for the sign.
created a rustic wooden sign with hand painted scripted letters exactly the way my wife envisioned. She wanted this sign to hang on the wall of our front porch so it needed to be weather proof. The finish on the wood looks aged and (as the name implies) distressed. The sign was completed within several days and delivered to our door by
himself. At my wife's request, he added hardware to the back of the sign so she could hang it. We are very pleased with the sign, in fact my wife is already thinking about what she wants the next one to look like.
D
Rated by
Nan A.
"The install guys were great but the office people were a nightmare...disorganized and argumentative. They charged my credit card without authorization and added on extra for??? When" I called them on it they backed down. They out and out lied to me several times and created a very difficult situation between my designer and me, telling the designer things that simply were not true. I had gone to them becasue a friend had used them for a similar job but now that I am more educated about the sign installation process and who is available to do it in Pittsburgh I would never go back. A small business person has enough aggravation without having to deal with people like this.

Local Articles in Lancaster

Business Sign

Business Signs

Whether it's a home office or your own public-serving company, if you have a brick-and-mortar business, you probably need a sign. Learn more about why you may need a business sign, types of signs available, what to look for in a company that makes business signs and costs to add a sign for your business.

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Signs

Signage is an important element of any business because it serves as another way to effectively communicate with clientele. Discuss these four topics with sign makers before deciding which one to hire.

Angie's List
Signs

When having custom signs made, consider asking the following questions of businesses you are considering hiring. Being fully informed will help you make the right choice and will ensure a smooth transaction.

Signage reviews in Lancaster

A

Rating
Angel came out right away to provide a bid. The bid was fair and they were willing to accommodate our scheduling needs. Their communication was great. The project was completed on time and it looks amazing.
- OCH O.
F

Rating
Early communication with Clarity went well and they quickly pulled a schematic together for us and provided info for the sign permit application (in this instance I was preparing that to save money for a non-profit feline rescue). The installation of the building mounted sign went well, scheduling was an issue though and I had to push on them to get them to meet some important dates for our opening.
They made a mistake measuring the panels for the tower signage so they were not installed on time. They promised to redo these and have them installed in a few days, prior to our open house event. They did not meet this commitment and it took more than 10 days to get these installed, by then we had opened and were holding events that people were struggling to find without appropriate signage.
I was still giving them an opportunity for more work and asked about a decal sign for our front glass door. The owner told me that he would install it at no charge because of the error made on the tower signs. We were pleased with that resolution and asked if he could get that installed before our open house on 7-19. Today is 9-13 and the decal has still not been installed. The owner knows my cell phone number and does not answer my calls or return my messages. I have called at least 5 times to resolve this matter. The last time we actually talked I was told by the owner that the decal was made and he'd come over and personally install it that night.

- Lisa R.
A

Rating
came out to estimate within 2 days. sent quote and called to walk through plans and numbers.
Provided options on quote for
a) ways to save money.
b) any unexpected cost up like digging out rocks
did work quickly and cleaned up afterwards.

- Lloyd L.
F

Rating
Ordered Window Decal Clear Vinyl H: 36" x W: 36" with Inside Glass which turned out to be defective.
Lancaster Custom Signs Provider Name Locked
failed to refund or replace.
We ordered Window Decal Clear Vinyl H: 36" x W: 36" with Inside Glass for $181.42. The window decal arrived without any instructions or a number to call or a receipt.In any event, we had the decal installed by a professional due to lack of instructions and paid $75 to install by a professional in this field.
Right upon installation the decal showed blemishes which were obvious even before the decal was placed against the glass.
The blemishes include blemishes, bad haze, clouding, scratches, wrinkles, and blur.
We contacted signage.com and told them about the problem and offered to return it; they refused to have it returned and said to send them a picture. We explained to them exactly what the issues were.
We followed their instructions, and now they are refusing to address the matter honorably, and instead saying they would
want to us pay them another $145 to replace the defective decal.
We pleaded with them but they are steadfastly refusing to honor their obligation and correcting this problem which is clearly a defective product problem.
Awful product and awful customer service. We will never use them again. It seems they have other complaints as well see below:
http://www.ripoffreport.com/reports/specific_search/
Lancaster Custom Signs Provider Name Locked

http://www.yelp.com/biz/
Lancaster Custom Signs Provider Name Locked
-dallas-3

- AR E.
A

Rating
I have used
Lancaster Custom Signs Provider Name Locked
in
Lancaster Custom Signs Provider Name Locked
for 8 years. During that time I have had 2 different offices in
Lancaster Custom Signs Provider Name Locked
. Having a small business (especially in
Lancaster Custom Signs Provider Name Locked
) is not an easy venture. It seems like everybody either has their hand in your pocket or slamming a door in your face. Since Excalibur is also a small business (in the beginning, there was just the owner,
Lancaster Custom Signs Provider Name Locked
) he has really done an outstanding job in helping me figure out what I needed and then implementing those ideas. He has always gone out of his way to show up on time, have the work done in a timely manner, charge a fair price for his work, and all the while exemplify professionalism and courtesy. And even though he is now more successful, has several employees, and has much bigger companies than mine to service, he is still very responsive to anything I need from him (no matter how small!!).
- roberta L.
A

Rating
Our new sign is top notch quality. They met with me to get a feel of what type of theme that I was going for. Then provided different ideas. They are very artistic and creative. I now have a unique storefront sign that is classy and stands out in a crowd of other signs. Their creative ability provided me the theme that I was looking for and isn't just one of those computer printed signs.
- STEPHEN S.
A

Rating
Very professional and straight to the point. Came too business and sign was being put up looks great. My business neighbors and customers love it!!
- Timothy C.

All Custom Signs in Lancaster, SC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ARTISAN SIGNS & GRAPHICS

18335 OLD STATESVILLE RD

AUSTIN CANVAS & AWNING

4525 REAGAN DRIVE

Bellion Design

3900 Widgeon Way

C V SIGNS

2421 PRINCE DR
Lancaster

C.L. Hurst Electric

907 Sikes Mill Rd

Cardinal Camera

3351 Pineville Matthews Rd

CASCO SIGNS INC

PO Box 1349

Charlotte Sign Company

16536 Kettlewell LN

CLASSIC GRAPHICS

8335 Classic Drive

Collectors-Outlet

76 Pulaski St

CREATIVE PLUS

500 E S MAIN ST

D-SIGN STUDIO

132 ROACH DR
Lancaster

Electro-Comm, LLC

3506 Romany Drive

HERITAGE PRINTING & GRAPHICS

2739 Interstate Street

Hire Siri

6011 Cactus Valley Rd

Ink & Thread Creations

4031 Old Wire Road

INSPECTOR PAUL INC

PO BOX 236
Fort Mill

Interface Audio Video

8516 Willow Branch Drive

JC Address Signs

3351 South Norwood Ave

JC Signs,LLC

2336 Kenmore Avenue

JIM BROWN SIGNS INC

1269 MOUNT HOLLY RD
Rock Hill

JOWER'S SIGN SHOP

211 E DOC GARRIS RD
Lancaster

Lake Norman Sign Co

1271-B River Hwy

MC BRIDE'S CUSTOM CARVED SIGNS

1372 SHILOH RANCH RD
Lancaster

Money Makers Flags

1517 Blalock

New Kingdom Lighting Repair

331 Hickory Oaks Ln
Rock Hill

Palmetto Design Firm

9789 Charlotte Hwy, Suite 400
Fort Mill

PAYLESS SIGNS & GRAPHICS

5505 Candlewick Trail

Pesca Design

P.O Box 11683

Pro-Tint Inc

1098 N Cannon Blvd

RAPID SIGNS LLC

415 W Meeting St
Lancaster

Sign Innovations

15345 Barnsbury Dr

SIGN SERVICE

2196 BALKCUM RD
Lancaster

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