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B
"The tech was a little early but was professional and courteous. I have to question their cleaning methods because the areas I hoped would have been cleaned, were" not. I know the tech tried to remove the spots but he said he was unable to. ?? The process was actually quite fast and I was advised the carpets weren't terribly dirty. I'd hire a different company if I had to do it all over again.

-William S.

A
"Excellent work and communication from the company. They were able to accommodate our schedule, showed up on time (with a phone call ahead of time), did a great" job, and the owner called to make sure we were satisfied. Really focused on good work and good customer service. The Angie List reviews of this company are spot on.

-Gregory N.

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Angie's Answers

?

RUN, don't catwalk away !

If there is a strong urine smell, you have to assume their realtor noticed it even if they were acclimated to it and had them clean the carpets so there would be a chance of selling it. The fact there is still strong odor means it has saturated walls, run down behind baseboards, saturated carpet and mat and subfloor, etc.

Short of a total strip-down of all flooring and baseboards, shelves, mantles, etc and complete sanitizing and chlorine bleach treatment of thereby exposed surfaces followed by repainting and reflooring, you don't have a prayer of getting rid of it. If they let their cats spray and urinate in the house they probably did it all over the house, not in one area, as cats tend to want to go to the bathroom in a "clean" area, not in one fixed spot like dogs.

You are looking at probably $20,000 to get rid of the smell for sure, and even then if the house gets humid in rainy or hot sticky summer weather, the smell could come back out of subflooring, etc.

There are a lot of houses out there - I would bet you looked at this one with intent to buy because it was cheap compared to the competition - well, now you know why, and if you buy it I bet you will know why again every time you come into the house, and get run over by the same train when YOU try to sell it.

Just walk away.

?
Hi,

This is Kyle K from Member Care. Thanks for your question. I'm happy to help!

The Super Service Award is the highest honor given to companies by Angie's List. The exclusive recognition is given annually to service companies who have achieved and maintained a superior service rating from our members throughout the past year. There is no fee to accept the award, and members look for Super Service Award winners when making a hiring decision because only about 5% of companies on Angie’s List meet the strict eligibility requirements. Being eligible is an excellent achievement!

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help!
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Carpet Cleaning reviews in Lancaster

A

Rating
We have 2 dogs and a beige couch, so need I say more? We had no hope of getting our couch back to its original state, but at least we wanted to get some of the stains out. We hired at the recommendation of Angie's List and a good friend. They were very friendly, courteous and prompt, and the work they did greatly exceeded ...More even our most optimistic and unrealistic expectations! The work was carefully done, good instructions about letting it dry, etc. We would certainly use them again and recommend them to our friends. We had previously used , but not only did a much better job, but at a substantially lower price. We'd give them an A+ if we could.
- Daniel K.
A

Rating
I was concerned about my carpet cleaning because I had cat urine order in my living room that I had previously tried to eliminate with two different types of solutions. I talked to the owner and he assured me that they would do the best they can to get rid of the order, I was skeptical of this because my off the counter products that had a guarantee ...More didn't work. Well let me tell you, Turbo got the job done. I'm so happy with the cleaning. It is such a pleasure to walk in to the house and just smell clean. That day I had company come by and they swore I had new carpet. I am very happy with the end results.
- Bonita B.
A

Rating
well two men came and worked on separate things. floors left a bit wet around rugs. but overall tried hard to do a real good job.
- janet Z.
A

Rating
In the past we have always rented equipment and cleaned the carpets ourselves, usually with what we thought were decent results. We were absolutely amazed at how much better the carpet looks after this professional cleaning. (And I don't have a sore back from lugging around a heavy cleaning wand and hoses). The process was explained and ...More went about doing the cleaning quickly and thoroughly. He took just a bit less than 3 hours to complete the job. Now that we did it professionally, we're convinced to do it again next time with this company. Well worth the cost vs. DIY.
- Richard D.
A

Rating
I was skeptical of this method since it didn't use water, but I must admit the carpets looked great when finished and there was little drying time and no furniture protectors to deal with. One person did it all - he was friendly, punctual, and did a good job.
- JOHN and Phyllis P.
A

Rating
I purchased the big deal on 11/12, and was contacted almost immediately to see if I was available the next morning (this was one of my preferred times). I told them that I was and would give them access since I would not be there. I asked them to clean all of the tile and the grout in my kitchen which was about 250 feet. I received a call about 10 ...More minutes before arrival just to confirm what I needed cleaned. I came home from lunch and looked at the tile, and it was gorgeous! It's difficult to keep both the tile and the grout clean in the kitchen because it's all white and I have two dogs. I was very happy with my service and will call again if I need more work done.
- Jon D.
A

Rating
came with a helper to clean six areas in our home. They were fast and efficient, explaining things along the way. They spot treated a few areas first and then got to the main cleaning. What I loved is that the carpets were not saturated and were dry within the 24-hour timeframe they gave us. Other companies that I have used ...More in the past for other homes were still wet up to six days later! We had a couple of areas that were larger than the typical room size, but was very fair in pricing a little more for doing the extra carpeting. Another great thing is that all of the carpeting edges along walls were clean also. Other companies, after cleaning, left a gray area along the edging of the carpet that looked like soot. I'm happy to have a company in my file that I can trust to do a thorough, reliable job.
- Kim D.
A

Rating
Excellent! is very responsive, professional, conscientious and does not cut corners, from what i observed. This was an Angie's List Big Deal that did not involve much money for , but he treated the job as if it were a big job....same level of care and attention. I was so impressed that I asked him ...More to submit a quote to power scrub and seal my large stamped concrete (keystone-looking) driveway, Still waiting to receive it. Hopefully, it's reasonable so that I can award him the work. He's terrific!
- Deborah M.

Carpet Cleaners in Lancaster, SC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2J's Properties

122 shamrock St NE

5 Star Carpet Cleaning

1654 Dickerson Blvd

911 Restoration

4419 Tangle Drive

A Plus Carpet Care

2023 S Potter Rd
Lancaster

A Plus Vacuum

612 Indian Trail Rd S

A Powerhouse Move

644 Edwardian Lane

A&B Pressure washing

9323 Bonnie Briar Cir

AT YOUR SERVICE

5608 Ryder Ave

BAILEYS CARPET CARE

1562 CARNES WILSON RD
Lancaster

Ballantyne Chem-Dry

9325 Westbury Woods Dr.

Bender Custom Homes

8334 Pineville Matthews Rd

Best Carpet Cleaning

7032 Brighton Park Dr

Best Cleanup

1001 E. WT Harris Blvd

Bestway Carpet Cleaner

13803 Independence Blvd

BioTek Environmental Inc

534 St Andrews Rd
Columbia

Brother Carpet Cleaning

131 Matthews Station St

C.E.R. ENTERPRISES

6222 Cottageville Lane

Carefree Carpets

16615 Lancaster Highway

Carolina Cleaning Pros

9925 perimeter station drive

Disaster Restorations, Inc

644 Columbia Rd
Chester

Diverse Floor Cleaning Services, LLC

www.DiverseFloorCleaningServices.com

DMR Reconstruction

6405-A West Marshville Blvd

Doctor Detail of Matthews

8909 E Independence Blvd

Dorman's Flooring & Home Remodeling LLC

382 Primrose Walk
Fort Mill

Extreme Kleen

1511 Bowater Rd
Rock Hill

FABRITEK

3218 VALLEY GROVE ROAD

Fast Carpet Cleaning

201 W South Main St

Green Carpet Cleaning

152 S. Main Street

Greene's Home Repairs

5324 Chalet Ct
York

Greta's Cleaning Services

P.O. Box 36793
Rock Hill

Gutters & Beyond

6509 Cool Water Ct.

Hawk Construction Inc

1006 Kwanzan Ct

Heaven Scent Help

5913 Mcnair drive

High Tech Carpet Cleaning

1315 N Broome St # 530

HJ Earthbound

Charlotte

Holt Remodeling

107 First st.

Integrity Flooring

3600 Hwy 49 S

Intellectual Home Solutions

8928 English Saddle Lane

J&W Consolidated

7533 Saddle Trail ln

JHP Enterprises

6010 Deep Green Dr

Legacy Cleaning Services,Inc.

9109 Griers Pasture Drive

Lowe's home services

14717 Lyon Hill Ln

Lowe's home services

14717 Lyon Hill Ln

M&J Custom Clean

2302 Johnson st.

MA Cleaning Services

1806 Berkshire Drive

Magic Upholstery Cleaning

936 market st suite 102
Fort Mill

Magical Upholstery Cleaning

3909 Providence Rd S

Master Carpet Cleaner

9610 Sherrill Estates Rd

morales services

2609 EDISON ST NE

Nascar Carpet Cleaner

280 Concord Pkwy S # 116

Norman-Wylie Marine

15105 John J Delaney Dr

ORECK CLEAN HOME CENTER

8140 PROVIDENCE RD

OUTDOOR LEISURES

3313 EDWARDS RD

Patricia's SubCleaning

3340 BrownesFerry Road

Paul Davis Restoration

718 Albright Rd
Rock Hill

Pineville Rug Gallery

312 Main Street

Plus Carpet Cleaning

12744 Lancaster Hwy

Preacherman's Handyman Service LLC

1631 Amanda Lane
Rock Hill

premier improvements

1564 brookbend ct

Prestige Chem-Dry

8018 Myint Ln

Primal Innovations

814 Hamilton Dr

PuroClean Restoration Services

1001 E WT Harris Blvd

Purofirst

4930 Albemarle Rd.

QualiCare Maids

110 Matheson Ave.

Quick Shine Mobile Detailing

857 Saluda st
Rock Hill

R&B FLOOR CARE SERVICES

1101matthews commons dr

R&C Home Services LLC

3920 wilson chapel rd
Sharon

Ready-Maids Inc

3175 Lesslie Hwy
Rock Hill

Regency DKI

4134 Statesville Road

REMEDICS RESTORATION CAROLINAS LLC

12245 Nations Ford Rd Ste 403

RIC

2827 Gray Fox Rd

Rock Hill Heaven Scent Carpet

2193 Fox Creek Lane
Rock Hill

Royal Treatment

P.O. 1612
Columbia

Royalty Maids

9739 Kings Parade Blvd

Royalty Maids

9739 Kings Parade Blvd

SERV PRO OF LANCASTER

1433 W MEETING ST
Lancaster

SERVICE MASTER OF YORK COUNTY

4400 Friendship Dr Ste D

Shiny Charlotte LLC

6719 Terry LN

SOUTHERN CARPET CARE

1759 ROY CARNES RD
Lancaster

Spangler Restoration

4002 Matthews Indian Trl Rd

Spotless Residential Cleaning

2573 B W Franklin Blvd

Surpass Cleaning

2101 Kings Farm Way

The Maids of Rock Hill

1125 N. Anderson Road
Rock Hill

THE NATURAL GROUP

2018 PINE NEEDLE CT

TL Janitorial Services

6720 Fortescue Dr

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