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Gas Fireplaces to Avoid

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A
"The existing gas fireplace in our home was outdated so we decided to get an insert that would also serve as an additional heat source. We were concerned that an" insert would be hard to fit since it was a small opening. The sales rep came out to or home and took measurements to ensure the unit we ordered was correct. The installers were friendly and knowledgeable and the whole experience was painless.

-carolyn A.

A
"There were no troubles with scheduling. They were on time and punctual to the appointment. They did a good job and it was completed in less than an hour. They didn’t" try to pressure me to have any additional work done. Overall, my experience with them was good.

-Debora S.

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Local Articles in Greenville

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A direct-vent fireplace will use outside air for combustion, thereby increasing efficiency and eliminating the need for opening windows while its in use, says Padgitt. (Photo courtesy of Hearthmasters, Inc.)

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From garage door maintenance to gutter cleaning, outdoor maintenance now will save you big repair costs next spring.

Gas Log Service reviews in Greenville

F

Rating
It was raining on the date of service & Mr.
Greenville Gas Fireplaces Provider Name Locked
was scheduled to arrive at 9:00 AM. He contact me shortly before 9 AM and said that since it was raining and he would need to get in the crawlspace, he would like to reschedule. Even beyond the fact that rain had been forecasted for this day all week, it had been raining since 6 PM the night before & he had never mentioned that weather could impact the work, the bathroom was on the second floor (which I had informed him of when scheduling the work). When I reminded him that this was a second floor bathroom, he stated that in that case, it would be no problem and he would arrive around 9:30 AM. I waited and waited and he did not call or arrive. I called shortly before 11 AM and left a voice mail message. I texted him (as requested in his voice mail message) and then called again and left a voice mail message asking that at the very least, if he was not planning on coming to do the work, to at least let me know.
Bottom line, he never arrived nor did he even provide the basic consideration of a phone call or text to let me know that either he could not make it or that he chose not to do the work. I've had providers cancel at the last minute before or delay and delay and arrive to do work much later than scheduled, however to set up an appointment, confirm on the same day and then never cancel or respond to calls and texts asking for an update is a new low in my experience. The lack of professionalism and complete disregard for his customers (or potential customers) is stunning. His unwillingness to at least let his customer know that he will not follow through on his commitments should make anyone think long and had about whether he is someone who will stand by his work if it is ever completed. Even worse, it has delayed the completion & use of my bathroom for at least another week.
This provider wasted half of my (and my family's) day preparing the bathroom & waiting for him. I think he had no intention of doing the work today and when his excuse of the rain and wet crawlspace was inadequate, he decided to just ignore my calls and blow-off the appointment and did not want to call and offer a different excuse. Caveat Emptor.
- VINCENT G.
A

Rating
The person that replaced the starter pipe was on-time, quick, efficient, and friendly. I really appreciate the friendly and professional attitude. He answered my questions in detail and helped me understand how things work. I would do future business with this company when it comes to my fireplace needs.
- Sheryl B.
C

Rating
Worked with
Greenville Gas Fireplaces Provider Name Locked
in their showroom on requirements and all went fairly well. Since they're very close by and I like to purchase locally, I essentially decided to go with them to install a gas fireplace without much research. However, things didn't go so well from there.
The fireplace was being done as part of a much larger set of house renovations, for which I served as my own general contractor. Of course, in order to get the work done I needed permits and the fireplace had to have its own. I collected the required information (specifically, proof of workman's compensation insurance) from every one of the other sub-contractors quickly and easily. Trying to get this information from
Greenville Gas Fireplaces Provider Name Locked
was like pulling teeth. Apparently only the owner could provide the information, and he was less then responsive/cooperative. After many phone calls and crossed communications, they finally decided that instead of giving me the information, they would fax it to the township permits office. Why they insisted on this I still don't know, but I was just glad to have it behind me.
The actual fireplace installation was to be done a couple of months after getting the permits. When I was ready I called
Greenville Gas Fireplaces Provider Name Locked
to schedule installation. I was told at that time that I had to pay 100% of the materials and installation up front. I responded that this was highly unusual and that for literally all other work I had done I either paid upon completion or paid half up-front and the balance after the work was done properly. They refused to budge on their terms, so I decided not to use them.
In the end, it was probably a good thing because it gave me incentive to shop around. I ended up using
Greenville Gas Fireplaces Provider Name Locked
Fireplace. Not only was their service excellent, but the price was better to boot.
- Michael M.
A

Rating
Greenville Gas Fireplaces Provider Name Locked
came out to service our gas fireplace. He was on time and very professional. He explained how the fireplace works and what he did to service it. It is running much better now, and I feel safer knowing that he inspected it. He did bring up one potential risk. There was a screen that could potentially catch on fire over the back vent. He told us what to do to remediate any risk. I would recommend him.
- Robin L.
A

Rating
I called three different stores to get prices over the phone.
Greenville Gas Fireplaces Provider Name Locked
was the cheapest by a good margin. I visited their location and talked to
Greenville Gas Fireplaces Provider Name Locked
. I asked about the big difference in price. He stated one reason could possibly be that employees at Specialty work strictly on salary. Some other locations work on commission. Sounded reasonable to me. When we talked over the phone he told me to bring dimensions of the fireplace. Gas logs are not a universal fit, which never entered my mind. He was very thorough in explaining the differences between vent and vent free sets and various options available. We opted for a vent free set with a remote control. A date and time was arranged for installation.
Greenville Gas Fireplaces Provider Name Locked
arrived within the 30 minute window Specialty provided. Installation was fast.
Greenville Gas Fireplaces Provider Name Locked
made a lot of trips to his truck and after each trip he took his shoes off when entering our house. During and after installation he was very patient about answering questions and explaining operation of the unit. On our old set the gas valve had to be manually opened and a flame starter used to ignite the gas. My wife refused to light it because of the initial noise and flame. Now all she has to do is push a button.
Greenville Gas Fireplaces Provider Name Locked
told me that vent free sets would heat the living area up because the flue does not have to be opened. Man, that is the truth. The whole upstairs gets warmer. I couldn't be happier with my purchase and
Greenville Gas Fireplaces Provider Name Locked
. I definitely recommend them and they will be my first choice for any future needs.
- Terry M.
A

Rating
I got a call within an hour or so of buying the deal. We scheduled an appointment and he was actually early for the appointment! He was very thoughtful and professional. He made sure to keep everything clean and he did a lot of work and spent a lot of time cleaning everything thoroughly. He tested for carbon monoxide when everything was put back. I was flabbergasted at all of the detailed work he did!
- Leslie S.
A

Rating
Excellent. Great communication. Made my gas fireplace look brand new. Arrived early (telephoned beforehand.) Highly recommend this individual and company.
- nancy B.
A

Rating
Scheduling was easy. There were no additional costs. The technician completed job in about an hour and a half. My experience with them was great!
- Jason W.

All Gas Fireplaces in Greenville, SC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A1 Tec Service

207 Padgett Ln
Easley

ALL-TEMP MECHANICAL INC

312 DELLROSE DR
Mauldin

Batson's Plumbing, Inc

432 Scuffletown Rd
Simpsonville

Bentley's Heating & Air

11-B Hillside Dr
Taylors

Carolina Hearth & Patio

122 Rainbow Lake Rd
Boiling Springs

Chris's Property Services Inc.

25 Apopka Ave
Greenville

Fire House Casual Living Store

601 Congaree Rd
Greenville

Five Star Plumbing Heating Cooling

3385 Brushy Creek Rd
Greer

Freeman Gas Inc

1186 Asheville Hwy
Spartanburg

Genesis Mechanical

100 Lakeview Dr.
Easley

George M Hill & Sons, Inc

1246 Boiling Springs RD
Spartanburg

GLENCO FIREPLACES

2510 New Easley Hwy
Greenville

Handy Home Helpers

68 Wild Turkey Trail

Kessler Plumbing LLC

105 Grazing Meadow Ct
Summerville

Newman Services Heating & Air

2766 Boiling Springs Rd
Boiling Springs

Palmetto Heating & Air LLC

3974 Highway 153
Greenville

PECO HEATING and COOLING

727 CHURCH ST
Central

Provident Plumbing

2514 River Rd
Piedmont

Solutions Heating & Air

3623 Harrogate Rd.
Columbia

Ted Cook Heating Service

108 Shawn Dr
Mauldin

THE GRILL DOCTOR

378 Williamson Rd

Thrashers Heating & Air, Inc.

727 Garrison Rd
Pelzer

Upstate Remodel

30 Grant Park Pl
Piedmont

Watson Heating & Air, LLC

6 Chickadee Drive
Pelzer

Zeller Plumbing And Gas

5 Summer Savory Ct

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