Columbia Cell Phone Service Articles

Sample Reviews

F

Rating
STAY AWAY FROM THIS COMPANY!
This has been the worst experience I have ever had with any customer service, in any field. They have
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charges everywhere and continued to charge me for two months after I told two representatives, including my business rep, to close the account. I was told I would be charged $20 per line for two lines, $20 for the S5 I purchased, and $10 for the iPad I had on their system. So, I should have been paying around $80-$85 with taxes. My bills were always over $140 dollars because of
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charges which were immense. When I tried to activate two more lines they sent me the wrong
Columbia Cell Phone Companies Provider Name Locked
card 3 times for the iPhone. Then the one they sent me for my main line was cancelled by them so I had to drive an hour to the nearest store to get it corrected. We also had to call tech support 3 times to even get the phones to work properly because they synced them incorrectly. My rep did credit my account $150 for all the mistakes, but it did not end there. I bought the second line because I needed their wifi calling, so my rep sold me an S5. It apparently is the only android phone that will not do wifi calling, which was my reason for choosing tMobile in the first place. Instead of getting me a different phone, he sent out a signal booster which did no good. I didn’t have enough signal to make it worth using and the booster only helped a little at my house but did no good at my job sites. Finally, I left them after 5 months of constant issues and switched to Verizon. I transferred both numbers and was using them on Verizon for 2 months, yet here comes another tMobile bill. They are still charging me for the second line!!!! They said it’s because Verizon didn’t fully port the number so it was dual usage. However, I had talked to one tMobile agent on the phone and emailed my rep to ensure the account was closed when I switched and they both said it was, even the automated system said it was closed. When I just called they told me too bad Verizon didn't port it fully and kept every faulty charge. Also, I was told that the automated system was saying that because the first number was the primary. This was just a headache from day one that cost me a lot of time and money I should not have lost.
- Stephen B.
D

Rating
Telephone and internet provider in local area. Web mail is slow and it takes two or more times to log in to get connected. At times it is not much faster (DSL) than the previous dial up. Techs only give you excuses.
- Bob M.
A

Rating
The biggest problem we have had with
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was its TV service. It would go out for varying lengths of time for no good reason we could discern and do it multiple times in a night. Even after reporting specific times it went out and for how long, the problem wasn't fixed, so we dropped the service. This is when it first came out, and may not be a problem now. Other than that, we have always had good service from
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and are happy with the telephone and internet provided.
- Cheryl C.
B

Rating
It did take 3 calls to get proper department, but once done all was well. Proper and easy instructions for disposal of the old battery as well as installation of new unit.
- Kevin H.
A

Rating
We have always had great service from them and other than the initial set up have never needed to have them come back to fix anything. When they installed the system they made sure everything was working properly and have always been able to answer or correct any problems we might have encountered. I particularly love their on-screen caller id so we know who is calling without having to find a phone to view the caller id screen.
- Marguerite L.
A

Rating
Excellent support service. Internet section has a specific 'desk' with trained professionals for Apple products. Service has been 'solid' and reliable for many years.
- Dean A.
F

Rating
The internet service remains horrible.
I completely
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it at about 6 o clock every night.
During the day, I have to reset the computer at least 5 times to bring service up.
I have called many times and finally left a letter at the Cliff Office detailing what was not happening. They have sent several service men but they have still not fixed the problem.
I gave up went to
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Net.
bb
- Barrett B.
D

Rating
After telling me I needed a new Modum (I told them that I didn't because I took my modem to another area of town and tried it at my daughter's and it worked fine), I did order a new one. But it did not solve my problem.....extremely slow and "no" connection to internet at times. I asked AT&T to upgrade my plan so I could have their fastest service and was told that I already had the fastest service. I learned many months later that every other resident in the area of town in cwhich I live was having the exact same problems with their internet server which was AT&T since it is the only server we have in this area. I am not in a rural area....I'm talking about a lot of people here. apparently at&t'S INFRASTRUCTURE IN OUR AREA IS ANCIENT AND THERE SEEMS TO BE NO PLAN TO UPDATE. I LIVED IN A RURAL AREA OF Mississippi BEFORE MOVING TO fAIRHOPE, Alabama, and
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great AT&T service. In another are adjacent to where I live, a friend who recently moved into the area learned that the only server available to them was AT&T, but when she called to start her service, she was told by AT&T that they could not take any new customers. This is unbelievable in this day and time in a highly populated are! Wish I could get another server. Prior to this experience, I have used AT&T ever since I bought a computer in the late 1980's and have been satisfied with their service. YOU ASKWED FOR ALL THE DETAILS.....HOPE THIS ISN"T TOO LONG!!
- dorothy S.
B

Rating
Consensus was that something in the algorithm to figure tax on refurb phone is not right. Eventual resolution was that I was credited the full amount of tax on my next cellular bill. Resolution made me happy, but did not solve their problem (tax was on harge for phone that was on a credit card for the phone purchase, separate from the monthly cellular bill -- so I have paid through AT&T way more tax necessary to the state of
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).
Previous time we upgraded phones for the other 2 lines there were issues that I needed to call customer service to deal with. To compensate me for the process not going smoothly, that time I was credited the "upgrade" fees.
AT&T wireless customer service seems to do what is necessary to make the customer (me) happy -- which is giving some credit in $$ of the next bill. Works. Keeps me happy.
We have a 3-line family plan. For our needs - mostly unlimited text because of now-adult daughter on our plan - and enough talk and data, the AT&T 2GB Family Value plan is the most cost-effective for our family.
Husband used to have Sprint through work: not good coverage for our house in Southborough
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.
Myself & child / children used to have Verizon. Good coverage in Southborough, but having family members on plans with 2 different carriers costs more than necessary. Once husband's company stopped paying for his plan, and when the Verizon contracts were up, I did all the math & figured that AT&T wireless costs less for our family and meets our needs. AT&T has coverage where we have our summer house in ME where other cellular providers don't.
Only B rating overall because while I think service is good, I also think it is overpriced.
- WINIFRED G.
F

Rating
So after that mess I decided to just do away from the internet and move to a different provider. Not only did they shut of the internet, they disconnected the house phone which was satisfactory with me. So I call to find out why my phone has been disconnected and they tell me it isn't. There is no dial
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. The new service provider I want to used says that they can't do anything until it processes which could take up to 2 billing cycles. so they lost my business also.
- Christopher S.
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All Cell Phone Companies in Columbia, SC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A T & T

1201 MAIN ST
Columbia, SC

A T & T WIRELESS

PO Box 24511
Columbia, SC

A T & T WIRELESS

5530 FOREST DR
Columbia, SC

A T & T WIRELESS

7546 GARNERS FERRY RD
Columbia, SC

A T & T WIRELESS

312 SAINT ANDREWS RD
Columbia, SC

A T & T WIRELESS

140 STONEMARK LN
Columbia, SC

A T & T WIRELESS

275 HARBISON BLVD
Columbia, SC

A T & T WIRELESS

7350 TWO NOTCH RD
Columbia, SC

A T & T WIRELESS

7201 TWO NOTCH RD
Columbia, SC

A T & T WIRELESS

224 ONEIL CT
Columbia, SC

A T & T WIRELESS

2000 CLEMSON RD
Columbia, SC

ALAMOSA PCS

100 COLUMBIANA CIR
Columbia, SC

ALLTEL

7007 Two Notch Rd
Columbia, SC

ALLTEL

7470 GARNERS FERRY RD
Columbia, SC

ALLTEL

173 Columbiana Dr
Columbia, SC

ALLTEL

173 Columbiana Dr
Columbia, SC

ALLTEL

331 Killian Rd Ste 6
Columbia, SC

AMERICAN TELEPHONE & CABLE

555 ROMFORD RD
Columbia, SC

ARCI Enterprises, LLC

1313 St Regis Ct
Monroe, NC

AT&T

239 Harbison Blvd
Columbia, SC

AVAYA INC

720 GRACERN RD
Columbia, SC

BELL SOUTH

200 N 12TH ST
West Columbia, SC

BELL SOUTH

275 HARBISON BLVD
Columbia, SC

BELL SOUTH

1600 WILLIAMS ST
Columbia, SC

BELLSOUTH

314 ALDERSTON WAY
Columbia, SC

BERT T MARTIN

400 LAUREL ST
Columbia, SC

CAROLINA CELLULAR SALES

7201 TWO NOTCH RD
Columbia, SC

CAROLINA CELLULAR SALES

4110 MOSEBY ST
Columbia, SC

CAROLINA WIRELESS

1519 AUGUSTA RD
West Columbia, SC

CBX ONE-STOP RECORDS LLC

2210 ROSEWOOD DR
Columbia, SC

CELLULAR EXPRESS

4508 SAINT ANDREWS RD
Columbia, SC

CELLULAR SALES

100 COLUMBIANA CIR
Columbia, SC

Cellular Source

6801 Saint Andrews Road
Columbia, SC

CHARLIE SKINNER

400 LAUREL ST
Columbia, SC

COASTAL PCS

7201 TWO NOTCH RD
Columbia, SC

COLUMBIA WIRELESS

4440 ROSEWOOD DR
Columbia, SC

COLUMBIA WIRELESS ONE

4611 HARD SCRABBLE RD
Columbia, SC

COMMUNICATION PLUS

259 Shoreline Dr
Columbia, SC

COMMUNICATIONS & ELECTRONICS

5301 FOREST DR
Columbia, SC

COMMWORKS LLC

9 GOVERNORS HL
Columbia, SC

CONNECT TELECOMMUNICATIONS INC

6920 MAIN ST
Columbia, SC

CONNECT TELECOMMUNICATIONS LLC

1507 BUSH RIVER RD
Columbia, SC

Conquer Your PC

7701 Baymeadows Circle West
Jacksonville, FL

E Z TEL INC

1608 TAYLOR ST
Columbia, SC

EDWARDS TELECOMMUNICATIONS

777 Old Clemson Rd
Columbia, SC

EDWARDS TELECOMMUNICATIONS INC

777 Old Clemson Rd
Columbia, SC

ELK COMMUNICATIONS LLC

1200 MAIN ST
Columbia, SC

ES-Wireless

1101 Niagara Falls Blvd
Buffalo, NY

FIRST CELLULAR

7363 TWO NOTCH RD
Columbia, SC

FIRST CELLULAR OF COLUMBIA

1345 GARNER LN
Columbia, SC

HARRY R MARSH

1600 WILLIAMS ST
Columbia, SC

ITC DELTACOM

2000 CENTER PT BLVD
Columbia, SC

iTech Connections

1210 Augusta Rd
West Columbia, SC

iVi Wireless

Lancaster, PA

KMC TELECOM

3770 LUCIUS RD
Columbia, SC

LACKEY JEANIE TELEPH

250 BERRYHILL RD
Columbia, SC

LEVEL 3 COMMUNICATIONS

3770 Lucius Rd
Columbia, SC

Low Cost Satellite TV

461 Tyler Ct
Cottontown, TN

MAGNOLIA POOL TELEPHONE

5150 FOREST DR
Columbia, SC

MCI

124 S ASSEMBLY ST
Columbia, SC

MIDLAND PCS

3948 W BELTLINE BLVD
Columbia, SC

MOBIL SOLUTION CORP

7201 TWO NOTCH RD
Columbia, SC

MOBILE SOLUTION CORP

100 EXECUTIVE CENTER DR
Columbia, SC

MOBILECOMM CAROLINA LLC

460 TOWN CENTER PL
Columbia, SC

MR BEEPER

1520 BROAD RIVER RD
Columbia, SC

NEXTEL

100 COLUMBIANA CIR
Columbia, SC

NEXTEL

500 GRACERN RD
Columbia, SC

NORMA F BERRY

400 LAUREL ST
Columbia, SC

OnDemarc

Columbia, sc

ONE STOP CELLULAR

2205 DECKER BLVD
Columbia, SC

PALMETTO CELLULAR INC

63 Upper Pond Rd
Columbia, SC

PALMETTO CELLULAR INC

2410 AUGUSTA RD
West Columbia, SC

PALMETTO PCS

1720 SUNSET BLVD
West Columbia, SC

PALMETTO WIRELESS

136 FORUM DR
Columbia, SC

PCS CTR

7360 TWO NOTCH RD
Columbia, SC

PHONE PLUS

2639 BROAD RIVER RD
Columbia, SC

PRIVACOM VENTURES

217 LANGSDALE RD
Columbia, SC

RALPH H MAYER

1600 WILLIAMS ST
Columbia, SC

RESOURCE COMMUNICATIONS

3145 CARLISLE ST
Columbia, SC

S C KIOSK

5426 FOREST DR
Columbia, SC

S C WIRELESS

859 BUSH RIVER RD
Columbia, SC

S C WIRELESS TOYS

4221 HARD SCRABBLE RD
Columbia, SC

SCK KIOSK

350 HARBISON BLVD
Columbia, SC

SmartPhone Medic

1801 Gervais Street
Columbia, SC

SmartPhone Medic

226 Forum Drive
Columbia, SC

SPIRIT TELECOM

1500 HAMPTON ST
Columbia, SC

SPRINT

4600 FOREST DR
Columbia, SC

SPRINT

128 HARBISON BLVD
Columbia, SC

SPRINT

1131 SPARKLEBERRY LANE EXT
Columbia, SC

SPRINT

400 NORTHEAST DR
Columbia, SC

SPRINT

141 PELHAM DR
Columbia, SC

SPRINT

444 BROAD RIVER RD
Columbia, SC

SPRINT

1122 LADY ST
Columbia, SC

SPRINT NEXTEL

2700 FEATHER RUN TRL
West Columbia, SC

Starrmobile of Charlotte,LLC

1801 N Tryon St Suite 603
Charlotte, NC

STEVE BASTON

1600 WILLIAMS ST
Columbia, SC

SUN COM

539 HARDEN ST
Columbia, SC

SUN COM

100 COLUMBIANA CIR
Columbia, SC

SUN COM

1230 BOWER PKWY
Columbia, SC

SUN COM

631 PROMENADE PL
Columbia, SC

SUN COM WIRELESS

539 HARDEN ST
Columbia, SC

SUN COM WIRELESS

5483 SUNSET BLVD
Columbia, SC

T MOBILE

12920 SE 38th St
Bellevue, WA

The Phone Doctors

900 John Ballentine Rd
Irmo, SC

TIME WARNER TELECOM INC

1401 MAIN ST
Columbia, SC

TOTAL COMMUNICATION SYSTEMS

3400 FERNANDINA RD
Columbia, SC

TOTAL COMMUNICATIONS SYSTEMS

9557 TWO NOTCH RD
Columbia, SC

U TALK COMMUNICATIONS

4618 MAIN ST
Columbia, SC

VERIZON BUSINESS

10014D TWO NOTCH RD
Columbia, SC

VERIZON WIRELESS

10110 TWO NOTCH RD
Columbia, SC

VERIZON WIRELESS

173 COLUMBIANA DR
Columbia, SC

VERIZON WIRELESS

7007 TWO NOTCH RD
Columbia, SC

VOICELINK SYSTEMS

5000 THURMOND MALL
Columbia, SC

WIRELESS ACCESSORIES

7201 TWO NOTCH RD PC7
Columbia, SC

WIRELESS ETC

10253 TWO NOTCH RD
Columbia, SC

WIRELESS OUTLET INC

111 SPARKLEBERRY CROSSING RD9
Columbia, SC

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