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Over 40 reviews for
Columbia Cell Phone Companies from people just like you.

F
"Feb 27, 15 I took my Galaxy s4 to the
on Coliseum Crossing. After inspecting my phone,
the store manager determined" by phone was dead as a result of the
Update which occurred the day before. Since my prepaid phone was under warranty, a replacement phone was order and scheduled to ship overnight at my cost of $20.00. Well on Feb 28, I called and spoke with
since my phone did not arrive. She originally said she could not find the order and asked me to hold the line. Fifteen minute later, she said the order was found and would arrive on Monday. At that point, inquired about my $20.00 overnight shipping cost that was paid on the 2/27. She said,
said you can pick it up since the phone had not shipped and was still in the warehouse. On Monday 3/2 I called again, and asked for the manager, but I was informed by
they were all in meetings.
said they would call me back. Well minutes later,
said she was informed to handle the situation since they were in meetings After investigating the matter
said my order appears to be stuck in a PENDING status, so someone from OPS contact me before noon the Tues 3/3. Needless to say, no one from that department called me, so I call back and again ask for the Manager this time I spoke with
who said my order was stuck in a PENDING status and was escalated to OPS. I informed him that I am a healthcare professional in need of my phone for On-Call purposes, and I would speak with him once I arrive at the store. I told him I reside in Williamsburg which is a 40 drive to his store and when I arrive i wanted my refund for overnight shipping. When I arrive at the
store I was informed that
was at lunch, so I said fine I will wait. Minutes later
arrived and again informed me of the pending status of my phone, and after seeing how upset I was he offered me a different phone until my phone arrive,
drove to Suffolk for pickup this phone which I was truly grateful to have but I was not comparable to the phone that I had. Sunday 3/8 I call again now
,
and
all were off that day, so I was informed that someone would look into my refund status for shipping get back with me. Some did leave a message on my phone that day stating the refund was approved for 20.00; however, they never mentioned my Galaxy. I am very disappointed in the way
treats their Prepaid Customer, and I would appreciate a followup call. I simply want my Galaxy back.

-regina R.

F
"My contract with
was supposed to be up in May. Originally, I wanted to upgrade early and they said not available to me at the time and offered"
program to get a new phone early. So, I got a phone from my friend with no data, because I wanted the cheapest phone possible until my time ran out. They informed me my subscription was up in August, but I thought it should be up in May. They said that May is when I am able to get an upgrade. I asked "Why is it like that?" They said it was because I got a new service plan and it extends a year. My bill was cut bill in half, but
never explained that it would extend the plan a year. I went into the store 2 times and I was on the chat line 4 times. NO help, all 4 chats were cut and paste word for word including exclamation points.

-Robin F.

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Cell Phone Service reviews in Columbia

A

Rating
After moving to Arizona I signed up for a special with 5 GBs of data every month at 4G Lte speed! Been great so far and theygave me an additional 10 GBs free as well as allowing unused data to roll over! Not bad!
- Leon B.
D

Rating
Installation was approximately October 2015. Fiber OPtics only installed to the street service coming into the house is copper. Thecnician stated that wouldn't be a problem. Technician left without completing the service. RE: remotes were not set up, and we later determined the speed of service didn't change from standard to fiber optics. The net result was the tv menu took several seconds to load and occassionally timed out/stalled in the middle of a show. recording is intermittent too.
A few week later I stopped by the store to see an example of how the service should function. Sales associaed confirmed there were issues with our installation and sent another technician out . The technician proceeded to install in a different manner. Left with the speeds still the same.
We continue to receive service that is no way resembles fiber optics. I called technical support to discuss and they said they didn't see any issues. Speed tests have always supported that fiber optics was not meeting expectations (or even half the speed).
02/25 I stopped in the store to cancel my TV service and was going to keep the internet and ask for help. Sales Associate Cancelled tv Service and said that no monies paid for future services woiuld be refunded even if it was bad service. I determined it was good business cancel all services and look for a more responsive and professional service.
Columbia Cell Phone Companies Provider Name Locked
still owes me for monthly prepayment.
- Laurie A.
F

Rating
I was notified that they are no longer going to going to be carrying the wireless prepaid services through
Columbia Cell Phone Companies Provider Name Locked
, and I was told that we need to switch to the wireless carrier of our choice. I was given 3 weeks to switch to another carrier, and I was informed that I would have to use the balance of the prepaid phone or the minutes would be forfeited. My issue is that the phone is my Aunt's, who is currently out of country, and there would be no way that $80 worth of minutes would be used within 21 days. After being bounced around several customer service agents, I was given the run around that I was unable to speak with them, not a manager. It's very frustrating that I was unable to talk to someone that would understand the issue of in no way being able to use all of these minutes within a short period of time. What I am seeking would be a credit for some of the money that I have for the prepaid for the talk minutes. I just think that is a lot of talk time to ask any customer to use within a 3 week period.

This is a very poor business practice and it is very frustrating that customer needs/money is not being considered within this scenario.
- Torey T.
A

Rating
Their rates are phenomenally low, they use AT&T's network so they offer great coverage and even better service because it is not AT&T service. Every time I call them, they answer within the first ring. They will activate phones from other carriers for free, all you need is the
Columbia Cell Phone Companies Provider Name Locked
chip. Additionally they will give you a discount if you are an AARP member. I have had extremely good service with them. They will even offer you a loaner phone if yours needs repair that you may keep until they fix yours. This is a great company!
- Herschel L.
F

Rating
I asked to keep my phone number, but was told it was not available and would take a couple days. I went in the
Columbia Cell Phone Companies Provider Name Locked
store and told me I could purchase a new phone with a new contract and would be able to switch the numbers. A few days later, I got notified the number was available. I did the process as I was told and the person I was speaking with started talking like I was cancelling even though I tried explaining I was just transferring my number. We checked our statement, and they had charged us two cancellation fees of over $300. We spent over 13 hours in
Columbia Cell Phone Companies Provider Name Locked
stores over the next couple weeks talking with customer service trying to get everything straightened out. They thought we were trying to pull a fast one and we could not get anyone to understand our problem. The worst part was the representatives in the store understood our problems, but when they spoke with their higher-ups, they thought we were trying to get away with something and were just rude and mean. We broke down everything that was wrong on our bill (including missing data for our phone and tablets) and we heard one of the supervisors say 'Well they are just nit-picking.' My wife broke down in tears and one of the representatives there said this was borderline criminal.
- Jeffrey A.
F

Rating
TERRIBLY, because we were sold their minimum internet speed package which they thought would be adequate for my wife and I because we are retired and only use our PC for email and web searches & news. They sold us this minimum rate package because it was easier to GET US TO BE NEW CUSTOMERS. Sure enough, right away we experience slow internet speeds plus drop-outs (stopped internet communications). Then after getting 3 fines of $15 each for going over the
Columbia Cell Phone Companies Provider Name Locked
digital limit (total accumulated bits used in the month), we decided to cancel their total service. NOTE: we were NOT INFORMED verbally or in writing AHEAD OF TIME that we would get fined like this BESIDES being subjected to the slow internet speed with frequent internet drop-outs. I sent a complaint and termination letter to the
Columbia Cell Phone Companies Provider Name Locked
Correspondence Team on 12/17/14 stating that we were terminating their service which we wanted to end on around 12/24/14. On 12/13/14 we paid a $293.21
Columbia Cell Phone Companies Provider Name Locked
bill for their equipment, service, some of the multiple $15 fines and taxes/fees. Recently, we have received another
Columbia Cell Phone Companies Provider Name Locked
bill of $354.03 for additional charges for continued service ($86), increased speed capability ($42), additional over the digital limit fines (4 more at $15 or $60), taxes/fees and other as yet unknown charges. A
Columbia Cell Phone Companies Provider Name Locked
person told me that the $86 charge is for their "Jet Pack" (modem) which we had informed them as being terminated BUT WHICH
Columbia Cell Phone Companies Provider Name Locked
STILL CHARGED US FOR AT LEAST ANOTHER MONTH. NOTE: My complaint letter of 12/17/14 stated that we were terminating their service PLUS I DISCONNECTED their Jet Pack which we bought RIGHT AFTER sending them the 12/17/14 complaint and termination letter. If interested in trying to resolve this issue between us and
Columbia Cell Phone Companies Provider Name Locked
, please provide me your Complaint Resolution Department email address because I would like to email you our original 12/17/2014 complaint and termination letter which I sent to the Correspondence Team of
Columbia Cell Phone Companies Provider Name Locked
in
Columbia Cell Phone Companies Provider Name Locked
, CT. I also would like to send you my second complaint letter which I going to send to
Columbia Cell Phone Companies Provider Name Locked
, President of the Pacific Northwest Region of
Columbia Cell Phone Companies Provider Name Locked
as soon as I get his email address (hopefully by tomorrow).
- BARBARA H.
F

Rating
Consumer ALERT:
We bought and recommended this service to our family and friends, but since then learned one thing. IF you are away from your relatives, like we are from our elderly, handicap father with dementia and the equipment is not working, like in our case - the equipment was defective, and not working for several months until we got to dad's for the holidays. YOUR MONTHLY PREMIUMS will still be charged to your credit card.
AWARD for Worst Customer
Columbia Cell Phone Companies Provider Name Locked
ce:
Just spoke to a woman who identified herself as SANDY, a SENIOR Customer Service Representative from GREAT Call in Carlsbad/San
Columbia Cell Phone Companies Provider Name Locked
. This individual should be FIRED or retrained to the warehouse. When I asked this SENIOR Representative how they warn elderly folks and their families when their service is not working and whether they stop charging us for service that is not working due to their own equipment not working, she started with an attitude that was unacceptable & offensive.
SUGGESTION;
Very disappointed on a service we recommended to family and friends, and UNTIL they put into place MECHANISMS that alert families that an equipment is not working and stop billing them until the equipment is working again - Stay away from these folks.
- Augusto F.
F

Rating
They did not advise me that my phone would not work outside of the area I live in. The first contract I had with them was 25 cents per minutre but then when I renewed it in november of 2014 they told me I could get it for 10 cents a minute...When I could of been paying that all along. My biggest issue with them was them not telling me before hand my phone would not work outside of PA though.
- Roger W.

All Cell Phone Companies in Columbia, SC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A T & T

1201 MAIN ST
Columbia

A T & T WIRELESS

PO Box 24511
Columbia

A T & T WIRELESS

5530 FOREST DR
Columbia

A T & T WIRELESS

7546 GARNERS FERRY RD
Columbia

A T & T WIRELESS

140 STONEMARK LN
Columbia

A T & T WIRELESS

312 SAINT ANDREWS RD
Columbia

A T & T WIRELESS

275 HARBISON BLVD
Columbia

A T & T WIRELESS

7350 TWO NOTCH RD
Columbia

A T & T WIRELESS

224 ONEIL CT
Columbia

A T & T WIRELESS

7201 TWO NOTCH RD
Columbia

A T & T WIRELESS

2000 CLEMSON RD
Columbia

ALAMOSA PCS

100 COLUMBIANA CIR
Columbia

ALLTEL

7007 Two Notch Rd
Columbia

ALLTEL

7470 GARNERS FERRY RD
Columbia

ALLTEL

173 Columbiana Dr
Columbia

ALLTEL

173 Columbiana Dr
Columbia

ALLTEL

331 Killian Rd Ste 6
Columbia

AMERICAN TELEPHONE & CABLE

555 ROMFORD RD
Columbia

ARCI Enterprises, LLC

1313 St Regis Ct

AT&T

239 Harbison Blvd
Columbia

AVAYA INC

720 GRACERN RD
Columbia

BELL SOUTH

200 N 12TH ST
West Columbia

BELL SOUTH

275 HARBISON BLVD
Columbia

BELL SOUTH

1600 WILLIAMS ST
Columbia

BELLSOUTH

314 ALDERSTON WAY
Columbia

BERT T MARTIN

400 LAUREL ST
Columbia

CAROLINA CELLULAR SALES

7201 TWO NOTCH RD
Columbia

CAROLINA CELLULAR SALES

4110 MOSEBY ST
Columbia

CAROLINA WIRELESS

1519 AUGUSTA RD
West Columbia

CBX ONE-STOP RECORDS LLC

2210 ROSEWOOD DR
Columbia

CELLULAR EXPRESS

4508 SAINT ANDREWS RD
Columbia

CELLULAR SALES

100 COLUMBIANA CIR
Columbia

Cellular Source

6801 Saint Andrews Road
Columbia

CHARLIE SKINNER

400 LAUREL ST
Columbia

COASTAL PCS

7201 TWO NOTCH RD
Columbia

COLUMBIA WIRELESS

4440 ROSEWOOD DR
Columbia

COLUMBIA WIRELESS ONE

4611 HARD SCRABBLE RD
Columbia

COMMUNICATION PLUS

259 Shoreline Dr
Columbia

COMMUNICATIONS & ELECTRONICS

5301 FOREST DR
Columbia

COMMWORKS LLC

9 GOVERNORS HL
Columbia

CONNECT TELECOMMUNICATIONS INC

6920 MAIN ST
Columbia

CONNECT TELECOMMUNICATIONS LLC

1507 BUSH RIVER RD
Columbia

Conquer Your PC

7701 Baymeadows Circle West

E Z TEL INC

1608 TAYLOR ST
Columbia

EDWARDS TELECOMMUNICATIONS

777 Old Clemson Rd
Columbia

EDWARDS TELECOMMUNICATIONS INC

777 Old Clemson Rd
Columbia

ELK COMMUNICATIONS LLC

1200 MAIN ST
Columbia

ES-Wireless

1101 Niagara Falls Blvd

FIRST CELLULAR

7363 TWO NOTCH RD
Columbia

FIRST CELLULAR OF COLUMBIA

1345 GARNER LN
Columbia

HARRY R MARSH

1600 WILLIAMS ST
Columbia

ITC DELTACOM

2000 CENTER PT BLVD
Columbia

iTech Connections

1210 Augusta Rd
West Columbia

KMC TELECOM

3770 LUCIUS RD
Columbia

LACKEY JEANIE TELEPH

250 BERRYHILL RD
Columbia

LEVEL 3 COMMUNICATIONS

3770 Lucius Rd
Columbia

MAGNOLIA POOL TELEPHONE

5150 FOREST DR
Columbia

MCI

124 S ASSEMBLY ST
Columbia

MIDLAND PCS

3948 W BELTLINE BLVD
Columbia

MOBIL SOLUTION CORP

7201 TWO NOTCH RD
Columbia

MOBILE SOLUTION CORP

100 EXECUTIVE CENTER DR
Columbia

MOBILECOMM CAROLINA LLC

460 TOWN CENTER PL
Columbia

MR BEEPER

1520 BROAD RIVER RD
Columbia

NEXTEL

100 COLUMBIANA CIR
Columbia

NEXTEL

500 GRACERN RD
Columbia

NORMA F BERRY

400 LAUREL ST
Columbia

ONE STOP CELLULAR

2205 DECKER BLVD
Columbia

PALMETTO CELLULAR INC

63 Upper Pond Rd
Columbia

PALMETTO CELLULAR INC

2410 AUGUSTA RD
West Columbia

PALMETTO PCS

1720 SUNSET BLVD
West Columbia

PALMETTO WIRELESS

136 FORUM DR
Columbia

PCS CTR

7360 TWO NOTCH RD
Columbia

PHONE PLUS

2639 BROAD RIVER RD
Columbia

PRIVACOM VENTURES

217 LANGSDALE RD
Columbia

RALPH H MAYER

1600 WILLIAMS ST
Columbia

RESOURCE COMMUNICATIONS

3145 CARLISLE ST
Columbia

S C KIOSK

5426 FOREST DR
Columbia

S C WIRELESS

859 BUSH RIVER RD
Columbia

S C WIRELESS TOYS

4221 HARD SCRABBLE RD
Columbia

SCK KIOSK

350 HARBISON BLVD
Columbia

SmartPhone Medic

1801 Gervais Street
Columbia

SmartPhone Medic

1801 Gervais St.
Columbia

SPIRIT TELECOM

1500 HAMPTON ST
Columbia

SPRINT

4600 FOREST DR
Columbia

SPRINT

128 HARBISON BLVD
Columbia

SPRINT

1131 SPARKLEBERRY LANE EXT
Columbia

SPRINT

400 NORTHEAST DR
Columbia

SPRINT

141 PELHAM DR
Columbia

SPRINT

444 BROAD RIVER RD
Columbia

SPRINT

1122 LADY ST
Columbia

SPRINT NEXTEL

2700 FEATHER RUN TRL
West Columbia

Starrmobile of Charlotte,LLC

1801 N Tryon St Suite 603

STEVE BASTON

1600 WILLIAMS ST
Columbia

SUN COM

539 HARDEN ST
Columbia

SUN COM

100 COLUMBIANA CIR
Columbia

SUN COM

1230 BOWER PKWY
Columbia

SUN COM

631 PROMENADE PL
Columbia

SUN COM WIRELESS

539 HARDEN ST
Columbia

SUN COM WIRELESS

5483 SUNSET BLVD
Columbia

T MOBILE

12920 SE 38th St

The Phone Doctors

900 John Ballentine Rd
Irmo

TIME WARNER TELECOM INC

1401 MAIN ST
Columbia

TOTAL COMMUNICATION SYSTEMS

3400 FERNANDINA RD
Columbia

TOTAL COMMUNICATIONS SYSTEMS

9557 TWO NOTCH RD
Columbia

U TALK COMMUNICATIONS

4618 MAIN ST
Columbia

VERIZON BUSINESS

10014D TWO NOTCH RD
Columbia

VERIZON WIRELESS

10110 TWO NOTCH RD
Columbia

VERIZON WIRELESS

173 COLUMBIANA DR
Columbia

VERIZON WIRELESS

7007 TWO NOTCH RD
Columbia

VOICELINK SYSTEMS

5000 THURMOND MALL
Columbia

WIRELESS ACCESSORIES

7201 TWO NOTCH RD PC7
Columbia

WIRELESS ETC

10253 TWO NOTCH RD
Columbia

WIRELESS OUTLET INC

111 SPARKLEBERRY CROSSING RD9
Columbia

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