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Charleston Deck Building Articles
Deck Building reviews in Charleston
In an attempt to relieve stress and dispel any misconceptions of not wanting to work with anyone who can't speak English, fresh donuts were purchased for the crew. .The
During the projects, they were there on time every day and they cleaned up the work area better than I do when I'm working on a several day project. I really feel like they respected my house and our life outside of the remodel job. We did have one small delay with something that didn't come in on time but that's just part of doing projects with quality materials you can't find at the local home improvement store. I've never seen any construction project that didn't have some delays but they were on top of it and at least they communicated what was going on and what they were doing to speed it up. Again, I didn't have any bad surprises which I like. My neighbor, a very particular engineer, even walked over during construction and saw how they were building and was impressed with the quality so much he asked them to come look at a project. He's a tough cookie to please so I felt good about the quality even more.
We had one small item we didn't like after the completed job which was a doorknob. It wasn't bad, we just didn't like the way it worked. When we were asked if everything was good on followup, I felt bad even mentioning something so small but I did anyway and they had someone come over within two days and replace it with another one that suited us. My past experience with other contractors is more like call 10 times, wait two weeks and someone might show up for warranty work. Classic was all about making sure we were completely happy even after they had my money and were gone. You don't find that attitude very often today so it is refreshing.
We couldn't be happier with the quality of the new remodel and the experience we had with Classic. They really were great to work with and everyone was so professional. I had heard great things about them and it was wonderful to see that they lived up to their reputation. I will definitely use them again and recommend them without hesitation.”
All of the employees were on time and very curious to my family and me. We asked ES to return after the work was complete to make a small adjustment to the original plan. They did so promptly and performed the work at no charge (and we had already paid in full).”
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