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Autos to Avoid

31

Top Rated Autos

16

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  • Only 34% of Westerly Autos are reliable
  • Tardiness is the #1 complaint against Westerly Autos
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Over 35 reviews for
Westerly Autos from people just like you.

A
"I called and asked about the cost to replace a timing belt and water pump, and oil change. The quote was reasonable so I made an appointment. I had asked that" the tires be looked at and to let me know if they needed to be replaced. I dropped the car off the night before the appointment. I was called early afternoon the day of the appointment and was told the vehicle was ready. This was the first time I've used this mechanic. He was very nice and professional.

-Ann O.

F
"my 19 year old son needed a inspection sticker. called this garage multiple times. was told I'll have stickers over weekend, "call you Monday when I have" them". no call. so my son continues to call to be told same thing time and time again. This mechanic lied about not having stickers when in fact he did. saw another car inspected by this mechanic, after multiple calls. In result my son received a fine.

-Jeremy F.

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Local Articles in Westerly

Auto reviews in Westerly

A

Rating
Highly informative before doing any work. Suggest making an appointment before going in, makes things a lot easier.
- Shawn H.
F

Rating
It didn’t go that well. They told us that all the brakes need to be done. They said that we had some major engine problem on top of the brakes and they gave us an estimate of approximately $2000 for the job. I got a second opinion and I got the brakes done for about half the cost of what
Westerly Autos Provider Name Locked
quoted me. I had someone else check over the engine work and they said that the work did not need to be done that
Westerly Autos Provider Name Locked
recommended. I would not recommend them and they also charged me $50 for the diagnostic. I
Westerly Autos Provider Name Locked
’t think there were very honest or didn’t know what the problem was. My daughter has been driving the car and she has had no other issues since the repair.
- KENT B.
A

Rating
I had worked with them in the past. They provide quick, quality service. They are professional and reasonably priced. Its my understanding that the owner and maybe some of the other
Westerly Autos Provider Name Locked
there previously worked for Honda, and thus know what they are doing.
- Charlotte A.
A

Rating
It was a great experience when it comes to car repairs. The price was right, and they let you know everything up front on how much it is going to cost. It was a good experience all around.
- Carolyn E.
D

Rating
I wish there was a "maybe" option for "would you use this business again", because if my circumstances were different, I might. I am writing this review as a customer with poor but improving credit and not a lot of cash. It started out well enough, the sales woman was friendly and pleasant. I was not expecting to try to get the first car I looked at from the first dealership I went to. She asked questions to find what I wanted and what monthly payment I felt comfortable with, what I had for down payment and trade in. She initially was going to offer $300 for my trade but increased it to $700. Then the pressure began. She attempted to make me feel as if I should trust her because she was also woman. Then after test drive she said she was positive they could get me the car at the payment I wanted with the resources I had available but she absolutely insisted on a $700 down payment right then and there. Since I hadn't planned on a purchase that day I didn't have the cash. She didn't say outright that they wouldn't make the attempt without the down payment right then and there but she had me checking the balances on my cards to see if I could get it that way. She actually pushed for more but that was all I had available at the time. I told her I would rather wait to see about the financing before putting a down payment on it but she insisted repeatedly that she was 100% sure I would get the payment I wanted, so I gave in after reassurance from the finance person that he too was certain he could get the financing. I should have just thanked them for there time right then and there and left. When I got home that evening I went on truecar.com to
Westerly Autos Provider Name Locked
for that type of car to see what else might be available locally, just in case, and I found that very same one listed, it was the very same car with the same VIN listed for $10991, this was not the price she told me originally as their asking price. The price she first told me was about $1000 more, but she told me she got it down to that price "to help me" get the car. She told me I would be driving home in that car that day. I do know dealers give truecar users a discount, but it would have been more honest of her to tell me "its on true car for 10991 and that's the price well give you even though you didn't find it on truecar."Then the finance guy came out and said the finance company required some kind of extra inspection before approval and it wouldn't be until the next day that I could take possession. The day I was to go, I was in an accident after dropping kids off at school. I called her to tell her, she told me it was not going to change my payments too much and to still come for it at the appointed time. A few minutes later she called back saying would need another $400. I told her that was impossible. She asked me to borrow the money from my sister who couldn't spare it right now either. I told her I would be in to get my refund and she started saying "I can't believe you are letting this go after all we did to help you."! I said "after knowing what I've been through this morning, I can't believe you are trying to make ME feel guilty about it as if I don't feel bad enough." She claims she wasn't trying to
Westerly Autos Provider Name Locked
a guilt trip on me and she didn't know how "the bank" wanted to handle the refund but she would ask the finance guy and he would call me back. He called me back and I let him know how I felt about how she tried to guilt me. He assured me that is not the way they do business and he would have my refund check ready for me. He also mentioned they were going to give me $1400 for my trade before the accident. When I got there, he took me to his office, explained they aren't in business just to make a profit, they want to build loyal customers through great customer service and to call him personally when I was in a position to be able to get the financing, $2000 for a down payment. I thanked him and left. If you have decent credit or a good amount for down payment, this place does have nice cars and I have no doubt that you can get a good deal, but if you have a lower credit score and not much down, either keep saving or go else where unless you are the type of person who can withstand the typical sales tactics, which, I admit, I am not. I do appreciate the effort they made, I just wish the saleswoman would have quit the high pressure tactics once it was clear the deal was dead, she really is a nice person, they all were, just a little too strong, in my opinion. I think they would find that sometimes less is more when dealing with customers.
- Michele W.
A

Rating
I was a first time customer, and I was referred by my friend named
Westerly Autos Provider Name Locked
. This service went very well. Both
Westerly Autos Provider Name Locked
and his wife are very friendly.
Westerly Autos Provider Name Locked
explained how the front end alignment was determined on his machine. They had honest prices and the work was done wonderfully. They were so friendly with nice accommodations. Their waiting room was equipt with comfortable chairs, coffee, a fireplace, and snacks! I have never been so impressed. It was obvious they had pride of ownership. The office was so unbelievably clean. Working with this company was simply a breath of fresh air.
- Janice B.
D

Rating
My car was not working and I needed to have it towed to a mechanic. I called them first because they were close to my home and I wanted to give local company a
Westerly Autos Provider Name Locked
. They were not sure if they could even repair my car, and wanted me to wait three days before they would know if they could fix anything or not.
- Keith W.
A

Rating
Excellent service, did not have to wait, took me right at apt time. Did not try to sell me what I did not need. They have serviced my car before and are always excellent and exceed my expectations.
- Joan B.

All Autos in Westerly, RI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AMERICA CHRYSLER DODGE JEEP

9 POST RD
Westerly

ANTONINO'S AUTO SVC

55 RAILROAD AVE
Westerly

ASHAWAY SERVICE CTR

20 FRONTAGE RD
Westerly

AUTO ZONE

165 GRANITE ST
Westerly

AUTOWORKS

61 LEDWARD AVE
Westerly

AYERS AUTO

145 MAIN ST
Westerly

BLACK MAGIC CAR WASH & AUTO

68 JOHN ST
Westerly

BRANCK TRUCK WASH

94 MAIN ST
Westerly

CARQUEST AUTO PARTS

146 Granite St
Westerly

COACHMEN AUTO SALES INC

85 MAIN ST
Westerly

Dunn's Corners Repair

260 Post Rd
Westerly

Engine-New-Ity

65 Ledward Ave
Westerly

ENGINEUITY

65 LEDWARD AVE
Westerly

EURO-CAR SVC

56 OLD HOPKINTON RD
Westerly

European Imports Services

207 Watch Hill Rd
Westerly

FALCO'S TOWING

131 OAK ST
Westerly

G & G AUTO REPAIR SVC

28 WESTERLY BRADFORD RD
Westerly

GINGER'S CAR WASH

106 OAK ST
Westerly

Ginger's Service Station Inc

110 Oak St
Westerly

J Fish Auto Service LLC

16 Industrial Dr
Westerly

J S DETAIL PLACE

10 SPRINGBROOK RD
Westerly

KARS AUTOMOTIVE

87 MAIN ST
Westerly

Midas

80 Franklin St
Westerly

MIDAS AUTO SVC EXPERTS

80 FRANKLIN ST
Westerly

MYSTIC AUTO PARTS

PO Box 528
Westerly

N A P A AUTO PARTS

61 CANAL ST
Westerly

NAPA AUTO & TRUCK PARTS

241 POST RD
Westerly

OLEAN MOTOR SALES INC

12 INDUSTRIAL DR
Westerly

ON DEMAND PERFORMANCE & AUTO

31 CANAL ST
Westerly

PATS AUTO CENTER

17 LEDWARD AVE
Westerly

PERFORMANCE PLUS

128 OAK ST
Westerly

PRECISION TOWING

56 OLD HOPKINTON RD
Westerly

PREMIER MOTORS INC

33 RAILROAD AVE
Westerly

QUALITY AUTO ELECTRIC

23 1/2 Langworthy Rd
Westerly

RAY HOXSIE BUICK-PONTIAC-GMC

100 GRANITE ST
Westerly

RED STONE TIRE

114 ASHAWAY RD
Westerly

ROCCO'S AUTO REPAIR

65 LEDWARD AVE
Westerly

SAL'S AUTO BODY

WESTERLY BRADFORD RD
Westerly

SPAULDING'S TIRE & AUTO MNTNC

228 High St
Westerly

SULLY'S AUTO REPAIR

61 SPRUCE ST
Westerly

TRAILER HOOKUP

91 FRANKLIN ST
Westerly

URSO'S AUTO DETAILING

93 GRANITE ST
Westerly

URSO'S CUSTOM MUFFLER & BRAKE

93 GRANITE ST
Westerly

Valenti Toyota

4 Langworthy Rd
Westerly

Valvoline Instant Oil Change

89 Franklin Street
Westerly

WASHINGTON COUNTY AUTO CTR

442 BRADFORD RD
Westerly

Westerly Auto Body

74 School St
Westerly

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