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Local Articles in Johnston
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Piano Moving reviews in Johnston
The crew showed up on time and got to work. Corregated board was put down on the floors and carpets to prevent damage, and the doorways were similarly protected. We had packed most of our things ourselves, but they carefully packed pictures on the walls and put all our clothes in wardrobe boxes. They probably worked 3 hours straight before I even noticed anyone taking a break. Once the trucks were loaded (mid-afternoon), we headed to the new house. We had some heavy furniture that they had to get up or down narrow stairwells, and they managed to get everything in the desired place.
The crew was very polite, asking me questions rather than assuming. We brought in lunch for them (Taco Bell carryout, no big deal), and everyone of the guys must have thanked us at least twice, saying it was the best lunch. (Our reasoning was we lived far enough out that they would have taken much longer for lunch if they'd left to go find a meal than if they sat down and ate on our deck)
I hope to never move again, but if I did, I would use this company again.
The positives: scheduling and care with furniture.
The cons: price, attention to detail.
issues and they assured me that their current movers are employees and not day-laborers. I wanted to check references on Angie's list so we booked tentatively and then confirmed the same day (weekday, not end of month). They also accommodated my request to schedule the move earlier in the day to minimize traffic when traveling from the suburbs into the city with the furniture.
Care with furniture
I was concerned that the men would have piano experience as the piano has been in my family for 60 years and is quite sentimental. I think the lead,
The price was competitive so it's not exactly a con. I was at both the pick-up and drop-off and got to the 2nd location 30 minutes before they did, even though they left earlier than I did. I know they can't go on Lake Shore Drive with a truck so decided that was likely the case but it was still curious to me. They do seem to use a lot of tape and then (of course) charge per the roll but I didn't want to impede anything that might be important for the care of the piano.
Attention to detail.
At the pick-up they ignored the posted sign to remove shoes or put on booties. Fortunately their shoes were not too dirty but it still would have been appreciated for them to put on booties. At the drop-off they initially left 1 of the chair cushions and the footstool in the front room, even though the chair had been placed in the back. I had to ask them to move those items back...although I could have done it, there were 2 men standing around so it seemed that one could easily do it. Also, they placed the pedestal but forgot to unwrap it from the blanket / tape so I had to ask them to do this as well so that I could inspect it.
The piano was located on the second floor of a split-level home with steps inside and out. The movers were able to remove the piano with no damage to the home or the instrument. The delivery was a bit easier: directly inside the front door of a home with no steps.
The movers were exceedingly polite, fast, and the piano arrived on time. I couldn't ask for better service.
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